Palm Coast, FL
Usage drops? I would imagine their usage has dropped because their 3G network has become unusable in most locations. I know several people with their service and numerous types of phones who are fed up. They can't check e-mail, they can't do anything. It's great that Sprint is still offering unlimited service, but it would be nice if the service was usable.
| It's obvious, their network is overblown.|
About a year ago I could get 700kbps which was workable for $25/month, but in the last 6-8 months down to edge speed (128kbps) MAX. At that speed streaming is pretty much useless, web pages take 10 seconds or more, GPS takes a minute to boot, etc.
In any case, I took my business to ST for $45, however the LOW is about 2 MBps and in good signal areas 7 Mbps. Even when TMO goes into EDGE (lots of areas in buffalo) it goes down to 180kbps which ironically is faster than a good day on the Sprint 3G network.
Put bluntly, Sprint saturated their network w/ iphones and smartphones on boost/VM/MVNO all over the place, and has been dragging on backhaul upgrades. Result: 1985 network speeds.
I feel bad for contract people, because they are stuck (well ETF ish), and to make matters worse Wimax is dead and they are deploying LTE at a snails pace.
I understand building networks is slow and expensive, however by allowing unlimited without a throttle (like Verizon) is simply KILLING their network. They are like 2 years behind Verizon on the adoption curve. Even VZ only has less than 20% on LTE to this day, so this problem is going to fester for another 2 years.
Add on top of that they are saddled w/ EvDO ( at lest TMO has 4Gish speeds), and the pain will continue.
Saint Clair Shores, MI
Re: Experiences may vary
said by TBBroadband:Bullseye. Sprint has been installing "band aids" aka patches to it's wireless Lucent switches for years. Now, Samsung is running around trying to install LTE equipment (which is disquised as Rel10) but they are doing it little at a time and it's not going as fast as most would like. Sprints biggest hurdle that no one seems to address is backhaul. They had issues with it in 2007 in most markets and even after all the MAN's were completed. Closing down all the iDen sites isn't going to give them that last mile they so desperately need in most markets. Detroit being one. AT&T isn't going to give sprint the light of day and they control that last mile around here.
Sprint had issues LONG before the iPhone came over. There is a reason Sprint has the most MVNOs. $20,000 gives you access to all you need.
Re: Because... I had an issue about 2.5 years ago where I would come in to work, have 3-4 bars, set my phone down and go to text later and would be in roaming. On top of that, when this happened, I would have trouble sending text messages and getting a network error when doing so. Sprint at first tried to blame the problem on handcent, another person tried to tell me I had to many texts on my phone and to delete them, I blasted her on that. They also had me completely reset my phone to scratch, and it STILL did it even with the STOCK messaging program. So, they wanted me to go to the Sprint store, which I did, at least 3 times and each time, they said nothing was wrong with the phone. The tech at the store even got the issue with the stock messaging program, and this was after a hard reset of the phone. So after 2-3 months of this going back and forth, they allowed me to get a NEW phone outside of my normal cycle to try to fix the issue and the same exact issue with the new phone, the new phone was the HTC EVO, the original. So 2 phones, same issue with both, multiple trips to Sprint store, they still refused to believe it was THEIR problem and not mine. I told them to shove it and sold the EVO and went to Verizon.
And on top of that, I had been with Sprint for over 10 years. Just blows my mind that they refused to look into the issue even though it was proven it wasn't my end.