 
Harddrive
Premium
join:2000-09-20
Norwich, CT | Happy Holidays Here is your Christmas bonus, a pink slip. | |
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Loco
Premium
join:2002-11-09
So Cal | Re: Happy Holidays A lot of companies pull that crap just before the holidays. | |
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Harddrive
Premium
join:2000-09-20
Norwich, CT | Re: Happy Holidays yes they do. | |
| neftv
join:2000-10-01
Broomall, PA
 ·Broadvox Direct
1 edit |  Sprint and Clear
Do they have to fund Clear? So now the losing employees.
Sure then in the next few months they will fund other company and lose more employees for it. Makes perfect sense to me! Especially with a company already losing subs. | |
| | openbox9
join:2004-01-26
Alexandria, VA | Re: Sprint and Clear Sprint is cutting fat like most other corporations. As Sprint bleeds wireless voice customers, it is hanging its hat on Clear and will continue investing money. | |
| | | GhostDoggy
join:2005-05-11
Duluth, GA | Re: Sprint and Clear $350 Million / 2500 employees = $140,000 per year per employees being pink-slipped. And this is minimally. Wow! | |
| | | | fiberguy
My views are my own.
Premium
join:2005-05-20
| Re: Sprint and Clear said by GhostDoggy  :$350 Million / 2500 employees = $140,000 per year per employees being pink-slipped. And this is minimally. Wow! Ummmm.. I'm guessing you don't understand business all that well?
They're not laying off $140k employees per-say.. however, you have to remember that each employee comes with their own overhead.. there are benefits that add on to their salary/hourly wage, there are costs to house them, outfit them with tools to do their jobs, support their needs.. etc. If you factor in all those costs, then you could very well average out $140k per employee.
What I'm saying is when you cut an employee, you're not just taking the paycheck itself out of the equation.. you take out the cost to HAVE the employee too. | |
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NOCMan
Verizon Fios User
Premium
join:2004-09-30
Flower Mound, TX
| Re: Sprint and Clear Unless they're laying off their entire engineering and network support.. oh wait.. they did that..
So these are other emloyees in the 50k range probably, how on earth does that come out to 140k.. surely it does not cost another 90k just to employ a single person. The numbers do not add up. | |
| | | | | | fiberguy
My views are my own.
Premium
join:2005-05-20
| Re: Sprint and Clear In the end.. it really does... it's more than JUST the cost of the employee itself.. ALL of the other things that employees need to do their jobs, ie: the tools, figures into the costs.
Say they lay off 30% of their phone staff... that's also a 30% reduction in communications costs.. and then those that carry cell phones.. Comcast alone spends upwards to 300 million a year with Verizon for cellular costs and that's only part of it.. they still have a lot of service/systems on Sprint still..
So yes.. ALL of these employee costs also reduce the cost burden on the over head.
Let me give you a number that you will choke on.. Health insurance alone..
Monthly, average out 2500 employees x $430 a month for benefits. That's $1,075,000.00 per month, x 12 months is $12,900,000.00 annually. Figure in costs for workman's comp, and all the other expenses AND estimating $45K a year for employee pay, on a guess average, that's another $112,500.00.
So, between pay and health alone, that's $138 million alone. You start reducing other expenses that are no longer needed to do 2500 employees being gone, and YES.. it DOES add up..
Business isn't "simple math" as you're trying to apply here.. you're figuring in such small numbers.. you don't take into account EVERY dollar spent to operate the business and support the employee you have.. seriously, if you really understood business, and accounting in cost centering, then you'd realize that the savings they are talking are real.
I'm not really gonna try to explain it any further.. just figure in costs for computers, equipment, reduction in support costs, the HR cost reductions from supporting 2500 less employees.. etc etc.. it does add up. | |
| tmc8080
join:2004-04-24
Floral Park, NY
| cost of savings passed onto consumer... $0 Cost of savings from these job cuts passed on to the consumer: $0
Investment to improve it's core network so the service works in more geographic places: $0
Watching Sprint continue to hemorrage customers to other carriers despite low cost plans such as metroPC$ and boostmobile prepaid: pricele$$ | |
| | Chuck_IV
join:2003-11-18
New Milford, CT
1 edit | Re: cost of savings passed onto consumer... $0 Why the hate for Sprint, more specifically the glee for anyone losing their jobs?
Why anyone would want a competitor to Verizon or AT&T to fail is beyond me. The less competition, the higher the prices. | |
| | | | DarnellP
join:2004-10-12
Las Vegas, NV
| said by tmc8080 :Investment to improve it's core network so the service works in more geographic places: $0 you truly do not know what you're talking about. 
Watching Sprint continue to hemorrage customers to other carriers despite low cost plans such as metroPC$ and boostmobile prepaid: pricele$$
you do realize that Sprint owns Boost Mobile, right? Moreover, the past couple of quarters Boost has been kicking metro pcs and cricket's asses. | |
| | | Network Guy
join:2000-08-25
New York | Re: cost of savings passed onto consumer... $0 I thought MetroPCS was another Sprint MNVO? | |
| | | | DarnellP
join:2004-10-12
Las Vegas, NV
| Re: cost of savings passed onto consumer... $0 said by Network Guy :I thought MetroPCS was another Sprint MNVO? Nah. Metro PCS has their own network. they're not a MVNO. | |
| | | | | hottboiinnc
ME
join:2003-10-15
Cleveland, OH | Re: cost of savings passed onto consumer... $0 they're partnered with Sprint when it comes to Roaming. | |
| | fiberguy
My views are my own.
Premium
join:2005-05-20
| HUH?!
You have to know you're going to get beat up for this post don't you??
"Cost of savings from these job cuts passed on to the consumer: $0"
WHY should you get a cost savings from this? This isn't a competitive cut.. this is an economy/market shrinkage cut.. and here you go thinking that anytime a company makes a cut to the employee base that you should get a discount on your phone service.. WHERE do people like you come up with this stuff?
Your service is priced based on perceived value and services selected... NOT the amount of money they make.. if that were the case, those companies that LOSE money in a quarter should RAISE your bill shouldn't they?
Sprint, as others say, is not a crappy network.. they do invest into their network... if they didn't, you've have more dropped calls, like AT&T has.. and in more places like AT&T too.
By the way.. have you ever taken a look at the customer base of Boost and Metro PCS? (By the way, cute dollar $ign.. it doesn't work in this case as they're a low cost carrier.. that may work in the case of Micro$oft who rakes in the money and over charges, but not PCS.. sorry, try again)... if you look at their customer base, the good part of them are those that CAN'T get a real provider's service due to non-pay bills, poor credit, and what-not. And, before you leap on to your keyboard to tell me about those who want an unlimited service for low prices, I know that already.. Other that Boost, the others that provide this service are limited services and many people that rely on cell phones for anything serious are not going to use Boost, Cricket, or MetroPCS for phones..
You've made it clear is no few words that you don't really understand where Sprint's problems are.. and um, yea.. Sprint is hemorrhaging customers to their own Boost service.. that one actually made me laugh.
peace out. | |
| | | 
SprintSucks
@optonline.net
| Re: cost of savings passed onto consumer... $0 said by fiberguy :HUH?! By the way.. have you ever taken a look at the customer base of Boost and Metro PCS? (By the way, cute dollar $ign.. it doesn't work in this case as they're a low cost carrier.. that may work in the case of Micro$oft who rakes in the money and over charges, but not PCS.. sorry, try again)... if you look at their customer base, the good part of them are those that CAN'T get a real provider's service due to non-pay bills, poor credit, and what-not. And, before you leap on to your keyboard to tell me about those who want an unlimited service for low prices, I know that already.. Other that Boost, the others that provide this service are limited services and many people that rely on cell phones for anything serious are not going to use Boost, Cricket, or MetroPCS for phones.. Ignorance is bliss.
It's pretty ironic that you mention people with bad credit and deadbeats who don't pay their bills on time. That's pretty much Sprint's entire customer base!! That's why they're losing money. | |
| | | | DarnellP
join:2004-10-12
Las Vegas, NV
| Re: cost of savings passed onto consumer... $0 said by SprintSucks :said by fiberguy :HUH?! By the way.. have you ever taken a look at the customer base of Boost and Metro PCS? (By the way, cute dollar $ign.. it doesn't work in this case as they're a low cost carrier.. that may work in the case of Micro$oft who rakes in the money and over charges, but not PCS.. sorry, try again)... if you look at their customer base, the good part of them are those that CAN'T get a real provider's service due to non-pay bills, poor credit, and what-not. And, before you leap on to your keyboard to tell me about those who want an unlimited service for low prices, I know that already.. Other that Boost, the others that provide this service are limited services and many people that rely on cell phones for anything serious are not going to use Boost, Cricket, or MetroPCS for phones.. Ignorance is bliss. It's pretty ironic that you mention people with bad credit and deadbeats who don't pay their bills on time. That's pretty much Sprint's entire customer base!! That's why they're losing money. Ignorance truly is bliss thus you must be ecstatic. Sprint's postpaid subscriber base consists of ~85% prime credit customers. Next time, do just a little bit of research before spouting stupidity. | |
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fldiver2010
@comcast.net | Not sure where you get your information from; but I am a Sprint customer and I can assure you my credit is A+ prime; so try another would you. | |
| | | | fiberguy
My views are my own.
Premium
join:2005-05-20
| Re: How much do these guys make? said by Gbcue :$350,000,000 divided amongst 2,500 people = $140,000 per person (worst case) 350mil over 2k people = $175,000! I know benefits cost a lot, but c'mon! Benefits... the cost to keep their computers running.. ongoing training... the facilities costs.. contributions.. etc. It all adds up.
But, if you read the thread above where someone posted the same thing, you'd have seen this already. | |
| | | jjeffeory
join:2002-12-04
USA
| Re: How much do these guys make? The costs you just mentioned seem to be fixed costs not necessarily related to the number of employees. Employers have facilities costs no matter if they have 1 or 10 employees. Training happens whether there are 20 or 30 people in a class. The electric bill is pretty similiar the same way. It is sad that the costs get broken out that way, but you are correct that this is how it is often done. **sigh**. It's sad. | |
| | | | fiberguy
My views are my own.
Premium
join:2005-05-20
| Re: How much do these guys make? That's simply not true.. at all. You pay for number of seats for computers.. you run less computers, you use less power (if you want to nit pick) ... sometimes when there are downgrades, they also consolidate work spaces and shut down or decommission call centers (in case of call center areas).. and no, it doesn't always not cost less to train just train fewer employees..
And I noticed you disregarded other expenses such as insurance, workman's comp, and other expenses to employ someone.
As I own 2 businesses that employ people, I know these costs.. having been involved in major corporations in finance department budgeting, I know these expenses.. they add up.. | |
| | 
Smile__
Premium
join:2008-10-10
Baltimore, MD
 ·XOHM WiMAX
| I would like to see what departments this is coming from.. If it's retail that makes no sense... Store Managers make $45,000 to $55,000 with some bonuses which may add another $10 - $15,000.. Then go down the chain of command and it's not near that.. | |
| 
Logan 5
Some people go WAY over the top
Premium,MVM
join:2001-05-25
The WasteLAN
 ·Pacific Bell - SBC
2 edits | Don't believe Sprint Anytime a Company says that job layoffs or cutbacks will have "no impact on the improved customer experience that has been reflected in much higher levels of satisfaction in customer surveys and in independent performance tests", the only thing they are really saying is that they're lying.
They know it, the smart ones in the public know it and what better place to cut from if you're in Management?
*IF* Sprint actually took the time and expense to continually train and educate all their CSR's at the highest level then I would possibly believe the $140k theory but from having worked in a Call Center for a major Fortune 500 Company as a TSE for almost 4 years, I can tell you that the only real training I got was when I went and made the effort to learn something myself. Oh sure we got minimal training on our products & services, just enough to be able to parrot from a script but that was nothing like what some people here think the life of a Sprint CSR is....
Most CSR's make $35-$40k a year due to the entry level nature and high churn of their positions.... Factor in what in-house training they do get and possibly some type of small yearly bonus and I believe the number saved is actually closer to $55-$60k per employee as part of a cost restructuring plan..Thats a far cry from $140k and that means either someone at Sprint has shitty math skills or there are more and deeper cuts coming to infrastructure support staff then are being publicly talked about....
corrected spelling.. | |
| 
Hpower
Roflmao
join:2000-06-08
Glendale, CA
1 edit | Love the BS ROFL @ "there is no impact on the improved customer service experience..." hahahaha too funny.
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The Internet is about to go down....it is actually. | |
| | krichek
join:2004-02-15
Roseville, CA
| Re: Love the BS said by Hpower :ROFL @ "there is no impact on the improved customer service experience..." hahahaha too funny. Isn't that the truth! As a five year+ customer I walked yesterday and paid the ETF to bring my wife with me. After having an issue that went all the way to "Mr. Hesse's Team" with not even an attempt at a resolution I voted with my wallet and walked!
I just wish I would have listened to some of the other horror stories folks had posted in the past so I could have walked sooner...
Sprint's product has always been great for me, but customer service has always been an issue and when push comes to shove, I guess I'm in the minority of Sprint's customer base in that I'll only take so much abuse before the "cheaper price isn't worth the increased hassle"! | |
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Hpower
Roflmao
join:2000-06-08
Glendale, CA
 ·Charter Pipeline
| Re: Love the BS You know, every time I see anything as far as "discounts" or any "cheaper" path, there is always a catch. They have to make money off these "discounts"...right? I never let any stupid sales rep try to trick me into getting some stupid bargain while they are trying to meet their quota. Retail blows. Been there and done that. Never again.
Yea I've been pretty happy with Verizon expect their prices are kinda high, but yea Sprint/Cingular are two companies I'd like to avoid. Also Verizon is horrible at billing; FIOS especially. Too many horrow stories about that.
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The Internet is about to go down....it is actually. | |
| | | beauxflocons
join:2009-09-30
luxembourg
| Face it. Sprint just loves to loose money. They are committed to it. They don't want A+ prime credit customers. They don't want continually trained CSRs. They do not believe customer experience is a profit consideration. They are committed to making a pizza so cheap no one will buy it. Sprint is making a business case of getting executives golden parachutes and selling the company off to another CDMA carrier that wants their network. They are screwing their customers, their employees, their shareholders, and their bondholders, their employees, and their customers - only to keep the cash for themselves. They want to be Earthlink, irrelevant. I cannot think of any other reason why they do the things they do. BTW, I am not a Sprint-branded customer. I am even lower on the totem pole than Boost Mobile - don't laugh - I am a Helio customer apart of Virgin Mobile. DOH. | |
| Heated Man
join:2009-06-18
Cleveland, OH | Cant wait to dump them I for one cannot wait to dump Sprint. They suck | |
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Sprint Announces Job Cuts
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