Sprint Announces Job Cuts
Insists they won't impact customer service...
Their recent fourth quarter earnings report
indicates that despite some clear customer service improvements, Sprint continues to bleed both subscribers and cash as the company recovers from their merger with Nextel. To help make ends meet, the company yesterday announced
they'll be laying off between 2,000 and 2,500 employees during the fourth quarter. According to Sprint, the layoffs should save the company about $350 million annually. "The company is taking this action in a careful manner to ensure that there is no impact on the improved customer experience that has been reflected in much higher levels of satisfaction in customer surveys and in independent performance tests," proclaims Sprint.