Sprint Brings Back 30 Day Money Back Guarantee
On the heels of T-Mobile's new 7 day free iPhone 5S test drive
announced June 19, Sprint has brought its 30 day money back guarantee back from the dead starting June 27. According to a Sprint announcement today
, if customers aren't completely satisfied with the Sprint experience within the first 30 days, Sprint will refund the cost of their device and waive all service and activation charges. Sprint originally was forced to offer such money-back guarantees back in 2008 after being sued by Minnesota's AG for deceptive billing practices; they've slowly but surely backed away from the practice ever since -- until today.
| |IPPlanManHoly Cable Modem Batman
Re: Seriously, Karl? So Sprint just decided to do this all of the sudden?
You remember Sprint's upgrade program: OneUp?
(discontinued now in favor of the Framily) Yup, had nothing to do with T-Mobile's JUMP upgrade plan... No doubt about it.
Sprint's Easy Pay installments with no service commitment.... Wouldn't have happened without T-Mobile doing it first.
T-Mobile is dragging the industry along behind it.
Fort Worth, TX
June 3 Sprint announced the "Happy Connecting" event on June 3, well before T-Mobile announced their 7-day test drive. I don't see how they're connected.
This is a way for them to show off their new improved network without making potential customers feel like they're taking a risk based on what the mobile tech blogs have to say about them.
Check Point Certified Security Expert
Re: June 3
said by i2Fuzzy:Thank you.
Sprint announced the "Happy Connecting" event on June 3, well before T-Mobile announced their 7-day test drive. I don't see how they're connected.
| |said by i2Fuzzy:But they did not announce resumption of the 30-day money-back guarantee, at that time, did they?
Sprint announced the "Happy Connecting" event on June 3, well before T-Mobile announced their 7-day test drive.
Oh, look: Sprints 30-day satisfaction guarantee follows T-Mobile test drive. I guess the Kansas City Star are TMO fanbois, too?
| || |said by jseymour:Is it commonplace to disclose what you're going to announce at an event...before the event actually takes place?
But they did not announce resumption of the 30-day money-back guarantee, at that time, did they?
They mention and briefly compare the two programs which is reasonable enough considering some of their similarities. That's different than basically declaring that T-Mobile is responsible for Sprint launching this program (along with every other initiative in the wireless industry apparently).