  ThrowDemsOutIf you can't convince 'em, confuse 'emPremium
join:2002-03-03
Mullica Hill, NJ
kudos:4 |  Still paying for the Nextel disaster
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|
 danclan
join:2005-11-01
Midlothian, VA | I've never had issues with sprint and lately with upgrading they have made it as easy as possible. One simple bill no hassles I get real people to help every time and cant be happier.
The one beef is that their phone selection sucks...they tend to get the better phones later than the other carriers...thats an issue when hip sells...kinda hard to sell a product when your a generation behind the competition and match them 6mo to a year later then have to play catch up again.... | |
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 | Cogdis
join:2007-03-26
Floral Park, NY | Re: I've never had issues said by danclan:with sprint and lately with upgrading they have made it as easy as possible. One simple bill no hassles I get real people to help every time and cant be happier. The one beef is that their phone selection sucks...they tend to get the better phones later than the other carriers...thats an issue when hip sells...kinda hard to sell a product when your a generation behind the competition and match them 6mo to a year later then have to play catch up again.... I agree that's always been a problem, but this year they've really improved phone selection (Palm Pre, HTC Hero, Touch Pro 2, Blackberry tour). The problem is that if you want one of these phones you're required to sign up for an all-inclusive plan for your whole family- even if you're the only one using the smart phone (they don't allow an add-on data plan like AT&T or Verizon).
With so many people keeping their whole family under the same carrier, a parent is forced to choose between buying data for 5 people with Sprint, or just 1 person with any other provider. Sure Sprint gives you a better value with the package deal, but all anybody sees is that they're paying for something they'll never use. | |
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| |  Homer JMmmm, Free Goo
join:2000-10-05
Springfield | Re: I've never had issues You may want to call Sprint about the all inclusive plans. I have myself, my wife and my father in law on my plan. We have a regular plan with 2 $30 add ons for my wife and I to have Internet access. My father in laws phone is a $10 add on to the plan.
I just upgraded to a Pro2 and was able to keep the same plan. | |
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| | | Reviews:
 ·Verizon FiOS
2 edits | Re: I've never had issues said by Homer J: You may want to call Sprint about the all inclusive plans. I have myself, my wife and my father in law on my plan. We have a regular plan with 2 $30 add ons for my wife and I to have Internet access. My father in laws phone is a $10 add on to the plan. I just upgraded to a Pro2 and was able to keep the same plan. You can have $30 data add-ons with WinMo phones but Palm Pre and Android phones require to get Everything Plans because these phones have Visual Voicemail. Way to go Sprint  . I would like to get HTC Hero and am willing to fork over extra $30/month for data add-on but my wife does not need it and thus Sprint is not getting squat from me.
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xela19115 | |
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| | | | bnceo
join:2007-10-11
Bel Air, MD | Re: I've never had issues The Palm Pre does NOT have visual voicemail. | |
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| | | Cogdis
join:2007-03-26
Floral Park, NY
1 edit | The Palm Pre, HTC Hero, all three Instinct models, and upcoming android phones won't activate with the add-on data at all (restricted).
Technically the Pro 2 and the blackberry can activate with add-on data packs, but the reps are trained to tell you that they can't so that you'll upgrade to the more expensive plans (or cancel, but I don't know if they thought about that  ). | |
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| | | | Reviews:
·Verizon FiOS
| Re: I've never had issues said by Cogdis:The Palm Pre, HTC Hero, all three Instinct models, and upcoming android phones won't activate with the add-on data at all (restricted). That's the rub. Why wouldn't Sprint let activate those phones with $30 data add-on like AT&T or VZW do? Why is it restricted? Why force your customers to plans that they may not want or need?
I let my wallet speak on that issue. If Sprint does not give me a choice I won't give them extra $30/month. Their loss.
On top of that their selection of phones pales in comparison to Verizon's. HTC Imagio is one nice phone. Verizon Droid phone will blow Sprint Android phones out of the water. And VZW HTC Droid Eris (Hero) is cheaper than Sprint's Hero by almost $100.
Technically the Pro 2 and the blackberry can activate with add-on data packs, but the reps are trained to tell you that they can't so that you'll upgrade to the more expensive plans (or cancel, but I don't know if they thought about that ).
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xela19115 | |
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| | iansltx
join:2007-02-19
Golden, CO
kudos:2 | True on the perception, but add-a-line, data included, is $20 per month on Sprint, and if I remember correctly their family all-inclusive plans aren't much more expensive than ATT/VZW's talk-only plans. | |
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| | | Phone selection always was a big issue for Sprint, but they have been steadily improving in recent times. Hopefully in the upcoming year, selection and quality will continue to show improvement.
Pricing is also an issue. For example, the new Touch Pro 2 runs $350 on contract. People don't always look at the savings of one carrier vs a carrier for the monthly plan cost, so I'm sure a $200 iPhone looks a lot more comforting in both price and user experience. | |
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| | iansltx
join:2007-02-19
Golden, CO
kudos:2 Reviews:
 ·Comcast
 ·Verizon Online DSL
| Re: I've never had issues The Touch Pro2 is a bit of a specialty item. The HTC Hero, Samsung Moment and Instinct HD are all in the iPhone price range and are marketed as the iPhone's competition. The Pixi will be $100, same as the iPhone 3G old-style.
FWIW, T-Mobile sells the Pro2 for $350 as well. | |
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| | | Re: That GSM (3G) thing comes to mind WiMax will be out in more markets than what VZ thinks they'll have in 1 year.
Also WiMax already proves to work and HAS equipment (end-user that is) | |
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| |  en102Canadian, eh?
join:2001-01-26
Valencia, CA | Re: That GSM (3G) thing comes to mind The only 'real' problem with Sprint using WiMAX in the US, is that they will have no real WiMAX carrier to roam with in most areas. It will remind me of Nextel/iDEN in a way.
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Canada = Hollywood North | |
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| | | | | Re: That GSM (3G) thing comes to mind true but it's not Sprint's problem they started building out with a technology that has proven itself LONG before other carriers even though about LTE. | |
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| iansltx
join:2007-02-19
Golden, CO
kudos:2 Reviews:
·Comcast
·Verizon Online DSL
| Baloney.
Switching technologies on 3G now would be a MAJOR headache, and EvDO is actually a MUCH better data tech than HSPA 3.6 or even 7.2 when it comes to efficiency.
On WiMAX, do you see LTE available anywhere in a device or on a network in the US? Nope. WiMAX is already in plenty of places, and going for more.
Whther Sprint made the right choice in the end is TBA, but they certainly have the first mover advantage on both 3G and "4G" networks. | |
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| | en102Canadian, eh?
join:2001-01-26
Valencia, CA | Re: That GSM (3G) thing comes to mind True - I suspect that EVDO Rev A currently has more overall spectrum efficiency than HSPA 3.6 or 7.2. Most handsets will probably never advance past 7.2 (or hit it at all) unless they're a PDA style. Hitting 21Mbps would be making better use... but then there's processing power to make use of it (need laptop power). Laptops are being targeted for WiMAX/LTE.
I don't expect any/many WiMAX/LTE handsets for some time, unless they're PDA/tablet style.
The main thing that HSPA has is global acceptance vs. EVDO.
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Canada = Hollywood North | |
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| | | iansltx
join:2007-02-19
Golden, CO
kudos:2 Reviews:
·Comcast
·Verizon Online DSL
| Re: That GSM (3G) thing comes to mind True about global acceptance, however it's global acceptance at 3.6 or 7.2 Mbps. Nobody really has a fast mobile broadband network except TeliaSonera with their LTE, Clear WiMAX and Telstra with HSPA+. Of the three, Telstra's HSPA+ is the slowest.
In contrast to HSPA/+, any good CDMA phone now has EvDO Rev. A, and even if it doesn't the lower tech won't drag down the system like an HSPA 1.8 device might AFAIK. EvDO r0 uses the 1xRTT upstream carrier rather than EvDO, leaving that frequency clear for rA devices.
Yes, global market penetration is nice, but global markets have ADSL2+ where we have DOCSIS 3 as our fastest internet. Ill take DOCSIS 3...it can go faster. | |
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| | | The base stations being used for WiMax are flexible allowing them to switch to LTE very easily. | |
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glinc
join:2009-04-07
New York, NY | LOL Keep it going sprint, I guess Any Mobile Any Time isn't doing the trick. | |
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| ThrowDemsOutIf you can't convince 'em, confuse 'emPremium
join:2002-03-03
Mullica Hill, NJ
kudos:4 | Re: LOL said by glinc:Keep it going sprint, I guess Any Mobile Any Time isn't doing the trick. That promo started after the 3rd qtr ended, which these results are for. The 4th qtr results will show if the Any Mobile Any Time promo will work. | |
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| fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | said by glinc:Keep it going sprint, I guess Any Mobile Any Time isn't doing the trick. Stick to your day job..
.. what many of you guys don't get is that it takes tie to dig out of messes.. Dan has done a good job already turning this massive ship into a new direction. Just as it takes years to dig out our economy, it will take Sprint some time to repair.
So far, the customer service has improved.. the price plans are really unbeatable.. and for those that are wanting to run to ATT or VZ for cheap bottom rock pricing.. well, maybe Sprint is okay with that.. let the big boys take the cheap customers.. I don't think they care. They can lighten up their load, focus on their current customers, make them happy and improve their ratings..
As for the technology.. CDMA, LTE, UMTS, WiMax.. how can people really bitch about that when those technologies are going to carry the higher bills.. the very thing that people here bitch about. The "everything" plans, by far, are better than what ATT and VZ are currently offering.. Sprint's notion is to put a fair price on a plan, not limit you and dime you to death and let you use your phone as it's intended.. can ATT or VZ say that?
Stop paying attention to the customer base that's looking to not spend any money.. they don't pay your bills.. rather, they take up space on the phone banks, customer service rep's time, and run their mouths a foul at every chance.. if I were running sprint, I'd GLADLY send those customers to ATT.
Just as Comcast, the big boy in cable, gets slapped the most in the face when they put their neck out there and simply just for being the big boy.. it's happening to ATT and VZ as well.. I'd rather be a leaner company with happy customers than a giant with a large group of pissed off cheap-skates.
In the end, it's not all about number of subscribers.. it's your profit margins and P&L statement... and again, it takes time to get that turned around, which Dan is doing an excellent job of already.
Oh yea.. and to your "I guess Any Mobile, Any Time isn't doing the trick comment".. IT JUST CAME OUT! talk about impatient! This any mobile plan is exactly what people are asking for... but, these days, people like to take a good look at how they spend their money so they don't always turn on a dime. | |
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| | iansltx
join:2007-02-19
Golden, CO
kudos:2 Reviews:
·Comcast
·Verizon Online DSL
| Re: LOL You're correct, somewhat. Verizon and AT&T charge $50-$70 PER LINE what Sprint charges $30 for on top of a normal voice plan, less on a family plan.
OTOH Sprint netted 300+ thousand customers on prepaid service this quarter. Most of them were probably on Boost Mobile's unlimited $50 per month plan, which is fine. Sprint is making money off of them, and re-utilizing the old iDEN network. The rest are Virgi Mobile folks, who pay a bit more for their 3service and use the regualr Sprint network.
One thing that Sprint has over everyone else is their data network, and to some extent their voice network. I can't remember the last time my phone dropped a call or had audio quality problems on Sprint. I caan't remember the last time my phone data has been sluggish. Try that with AT&T, T-Mobile or even Verizon. | |
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| | |  TimePremium
join:2003-07-05
·Cox HSI
1 edit | Re: LOL said by iansltx:Try that with AT&T, T-Mobile or even Verizon. I do.
I have a Sprint phone, and a Verizon phone. My Sprint phone doesn't receive reception in my house, my Verizon phone has 5 bars. Calls drop on Sprint, they are crystal clear on Verizon.
Service is different everywhere, just because it works great for you, doesn't mean that's going to be the case for all of us.
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"If it can't be done with brains, it can't be done with hours" - Clarence "Kelly" Johnson | |
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| | | | iansltx
join:2007-02-19
Golden, CO
kudos:2 | Re: LOL Fair enough. I think we've been over this before  | |
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| | | |
approval from:
ThrowDemsOut 
| I have a suggestion for you on the coverage issue with sprint. If you have a computer at home and it has either DSL or Highspeed broadband cable internet then you can call sprint and ask for a device called the airave. It is about the size of a router, it connects right into the back of your computer and is like having your own personal tower in your home. I got one and it works great. It covers 5000 SQ feet and the service is great now. Simple, easy and problem solved. Hope this helps, good luck. | |
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| | Sprint is better than the rest I hope Sprint stays in business. I've had ATT/Verizon previously, and Sprint has better service than all of them (plus $30/month cheaper). Good luck Sprint. | |
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| iansltx
join:2007-02-19
Golden, CO
kudos:2 | Re: Sprint is better than the rest Me too. | |
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| | |
Reviews:
·Verizon Online DSL
·Optimum Online
| Sprint is OK in my book I've had Sprint for 11 years. Their coverage sucked hard at first, but they stepped up their game since.
Personally, I'm sort of glad they're losing customers. It will keep them from jacking up rates on everything like Verizon and AT&T are, for now anyway. | |
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 Boomer86never say roadkillPremium
join:2002-10-18
Walden, NY | interesting "...but Sprint still hasn't seen a quarterly net gain in subscribers in two years."
Gee, doesn't that correlate well with the release of the iPhone?
Better hope that the Verizon Droid doesn't take off, or Sprint will be toast.
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"I finish things... that's what I do." (Walter Kowalski, lead character in "Gran Torino") | |
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| iansltx
join:2007-02-19
Golden, CO
kudos:2 | Re: interesting Heard of the Samsung Moment? How about the HTC Hero? THey aren't made by Apple. Neither is the Droid. Sprint will be just fine. | |
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| | Sprint will be losing us too since my last phone died a sanyo 4930 I had to get a new phone, the service from it is terrible, the reception is so bad I am actually adding a phone line at home now and going with a land line , you can not lock into roaming mode on the new phones and every time they switch from roam to sprint cell tower you loose signal, when you loose signal you have to reboot the dang phone! btw the phone is an Samsung Instinct® s30™ WOW what a useless phone....
I have been s sprint customer for 10 years and had good service for most of those years, but in recent years the service has been worse and worse, so much so we have dropped two of our cell phones with them, and this one is so bad I am looking into one of the pre paid phones and ATT and going to buy out of my contract... | |
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| fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | Re: Sprint will be losing us too If you read the reviews on the S30, you may not have purchased that phone... it's not a great phone.. I was looking at that and walked away fast.
Everyone's experience will be different based on factors. I've had Nextel then Sprint going back to 2003. So far, I've been 100% satified with them. Does that mean I didn't have problems? I did.. but they were acceptable problems becuase I know service isn't always going to be error free. | |
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| | | | Re: Sprint will be losing us too could be the phone is not top notch, I went in when mine broke told them my concerns were the best reception, they showed me a few phones, this is the one that would fit my uses seeing how there was no "candy bar" phone available now. So this basically boils down to reception service, and It's not the only one having the same issues were I live. the phone works fine while in areas like atlanta , then again any providers service is good there....... so why pay for the premium company
YMMV but sprint has definitely gone down hill, or has dropped towers in our area as my wifes sprint phone service (reception service -which was the same phone here as 3 years ago) got so bad she gave it up and has her ATT blackberry now | |
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| | happy i have been happy with sprint going on my 2 year soon and all is good
i have never had a problem | |
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 gballMaster YodaPremium
join:2000-11-28
South Bend, IN | hmmmm I haven't personally used Sprint but theres 3 people I know who do and they love them and never seem to complain.
When I used my buddies phone it seems the internet was faster loading pages.
Most of the time I seriously question the big 3G icon I have on my phone with AT&T cause it sure is slow! | |
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| | hmm Question do they still have the old nextel please wait while the subscriber is located message? | |
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| | | Re: hmm Yes. Please wait while we locate the subscriber you're trying to reach is located.
The same as the damn Alltel "click, click, click" noise the thing makes when it can't find the customer. | |
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| iansltx
join:2007-02-19
Golden, CO
kudos:2 | Only if you're calling a Nextel-ite and that person is either on a PTT session (most likely) or is out of Nextel's coverage area. | |
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| | | | Re: hmm mine does that and i have full signal and can be sitting next to the phone. My aunt's does it as well. | |
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| | | iansltx
join:2007-02-19
Golden, CO
kudos:2 | Re: hmm It's not a location thing. It's a network thing...and sounds like you should be on another provider if Nextel doesn't fit your needs. 800,000 people can't be wrong, right? | |
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 TailsPremium
join:2007-09-25
Sanford, NC
kudos:2
·Windstream
| I like Sprint... I've had a better experience with them in my first month of service in regards to customer service and data/voice coverage. My data speeds are about 200-300 kilobits faster than Verizon in my area. Also, coverage here compared to Verizon is actually really good. I constantly compare my cell to my girlfriend's (she's with Verizon), and I actually get the same service, and in some places even better service, than she does.
I got tired of paying Verizon's premium on smartphones. In my opinion, Sprint has some really nice offerings. Heck, you can get a Palm Pre and get the data only plan for it ($40 including taxes). Use GV for texting and voice, and you're set. With Verizon, I think you pay $25 extra. Can someone confirm that?
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Do or do not, there is no try! - Yoda | |
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| | I use them.. I switched to Sprint from AT&T and haven't looked back.
I have only used their customer service twice and each time I received acceptable service and it was for plan changes.
I have never once had a problem with my Instinct or service. AT&T on the other hand I had numerous problems with. | |
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1 edit | Sprint's pricing plans don't matter. Verizon has Friends and Family, AT&T has A-List. Unlimited calls to up to 10 numbers on family plans. Add your 10 most dialed numbers (cell OR landline) and after that you still have plenty of minutes left. Sprint has been pushing their lower priced plans for years, and the result? Still hemorrhaging customers. It's clear that lower prices aren't helping.
Wait until LTE comes around. While AT&T and Verizon will be able to roam off eachother Sprint will be a one-man team with WiMAX. He thinks things are looking up? Just wait. This company will be bankrupt. | |
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| | | Re: Sprint's pricing plans don't matter. By the time AT&T and Verizon have roam, WiMAX will already fully deployed. I don't see AT&T will start LTM before 2011. | |
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| iansltx
join:2007-02-19
Golden, CO
kudos:2 Reviews:
·Comcast
·Verizon Online DSL
| How many people do you call who have landlines? How many of them do you talk to for long periods of time?
I'd say that 70% of my minutes are spent talking to other cell phones. So if I had Any Mobile Any Time I'd effectively have a 1500 minute plan for $70 including "the works."
Also, Verizon and AT&T have only five numbers on their "unlimited calling to/from" plans, and you don't get this feature on their lower-tier single-line and family plans where it would actually make a big difference in minute use.
As for LTE vs. WiMAX and roaming, by your logic AT&T would be out of business, because they're the only operator in the US with an 850/1900 HSPA network. Funny, they're still around...and will probably be on HSPA for another 3-4 years. Not that it matters much anyway; Verizon and AT&T's footprints cover mostly the same areas, though Verizon covers more ground thanks to the Alltel purchase. | |
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| | | | Re: Sprint's pricing plans don't matter. HSPA has a much longer lifespan than CDMA/EVDO. Why are Verizon and Sprint rushing to get 4G out? Because EVDO Rev. A is the end of the line for the CDMA family. Rev. A maxes around 3.1mbps, while there are current 21mbps HSPA networks and it has the capability to peak around 42mbps.
So does AT&T need LTE bad? No. But when 3G starts getting phased out, you're going to have ~95% of the country covered in LTE between Verizon and AT&T on the 700mhz block, and Sprint will have their WiMax sitting on 2.5GHz spectrum, which not only has bad distance reach but has crappy building penetration.
WiMAX is good technology for mobile broadband, but it isn't made to be deployed on a nationwide scale in a country as big as the US. | |
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| | | iansltx
join:2007-02-19
Golden, CO
kudos:2 Reviews:
·Comcast
·Verizon Online DSL
| Re: Sprint's pricing plans don't matter. I totally agree that EvDO Rev. A is a dead end at this point. However it's a much more reliable/speedy dead end than the "evolving" HSPA 3.6 or 7.2. Which is the only thing AT&T is rolling out right now. T-Mobile is doing 21 Mbps HSPA+, true, but that's T-Mobile's take on 4G at this point. Compared with the competition, that's how the tech fits in.
About LTE, I'll pass judgment when a network gets on the ground. WiMAX is here, provides up to 15/5 speeds and works well in both fixed and mobile situations. It will also be built into more CE stuff than LTE because its an IEEE standard rather than a 3GPP one. There are more WiFi-equipped device models than CDMA and GSM ones, combined.
One other thing about WiMAX int he US: there's TONS of spectrum to play around with. Contrast this with LTE, which has a limited frequency range. This makes WiMAX good for terrestrial broadband/WiFi (2.4 GHz) alternatives, and LTE good for "data card" use cases, where a rovider offers a service that doesn't require a large antenna for rural reception but can't be used more than a few GB per month.
All that said, the real question for 4G techs is how you're going to bring bandwidth to the towers. a 100 Mbps connectio to the tower does me very little good if it's 2 Mbps to the internet. Sure, LAN parties would be sweet but that's about it.
I'd love to be proved wrong with WiFiOS from Verizon, but I doubt that'll happen. | |
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| | | Verizon may have 10 whole friends and family members to contact but Sprint has the anymobile anytime so they have 250 million people you can contact. Hmmmm 10 or 250 million. You do the match - so a lesser price plan and 250 million people to contact and then you use your mins for landlines. I mean come on, how many people really have landlines anymore, the majority of calls are to cell phones and then your minutes can cover those. I dont know about you but I like being able to talk to 250 million people if I ever met that many rather than just 10. So I will save atleast 200.00 per year and you can give your extra 200.00 to the employees at verizon. You and your 10 people enjoy talking to each other only and I will enjoy talking to everyone else and saving money each month over you also. Verizon is atleast 30 -40 dollars more per month than sprint. WOW 10 PEOPLE - OOOHHHH FUN!!! | |
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phuntism
join:2003-08-01
Manhattan Beach, CA | iPhone is probably partially responsible I know Sprint has their customer service and Nextel issues, but losses for eight quarters, beginning fourth quarter 2007? Sounds like the iPhone definitely has something to do with it. | |
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joe363
join:2001-11-06
Hopewell Junction, NY |  watch out
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 eightball0098-Ball Strikes AgainPremium
join:2003-11-03
Lexington Park, MD
·Metrocast Commun..
| F sprint my last carrier was sprint. Never again.
Last may I went out of the country and out of sight of land. My plan was going to expire at the end of may so I called up sprint on 3 differant occasions and asked what their expiration policy was. I was asking if my plan was going to expire and not be renewed or did I have to cancel. Each one told me that the plan would expire and there was no need to cancel. So, I left knowing the plan would just die off. 2 months later my wife gets a bill for almost $300 for two missed payments on a plan that was supposed to die.
Nice
--
For those who fight for freedom, life has a special flavor the protected will never know | |
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| | | Re: F sprint That's not their problem YOU can NOT read YOUR contract. | |
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| | | Nobody in their right mind would think that a plan would just end at the end of the contract! | |
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| Reviews:
·Verizon Online DSL
·Optimum Online
| What a dumb fuck tool lol
A plan expiration does not equate to not paying for service. It simply means you can cancel service and not get a monetary penalty for it as stated in your service agreement.
You're exactly the kind of customer Sprint could wish to lose. LOL | |
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| | | Could you imagine the outrage, if at the end of 2 year contract someone's phone would stop working and them possibly lose their phone number?
What the CSR meant is, there is no monetary penalty if you cancel once you get back.
Also, did you guys not see the first bill when it came in? To me it sounds like a lack of customer responsibility.
All carriers have this same policy for post paid service. | |
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Rob2647
join:2008-08-12
Rochester, MI | I renewed with Sprint this month, and added a line for an additional user. I've said it before, in S.E. MI Sprint and Verizon offer better service than the GSM carriers. | |
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| | Just upgraded I just upgraded from a Muziq to a Moto Renegade (V950) and the service seems to be much better. Amazing how much of a difference a phone makes. I hold calls in elevators now where my other phone would drop them. I can say I'm pretty happy right now. It was a bit of work for them to not touch my plan when I upgraded since they wanted me to move to a newer plan.
They are adding a fair amount of towers again so if coverage was an issue before check it out again. If you can get similar coverage and save a bit of money might as well. That money is better off in your pocket than in someone else's. | |
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| Reviews:
·Verizon Online DSL
·Optimum Online
| Re: Just upgraded It has always been the case that customers who complain of dropped calls and poor coverage are the same ones sporting a 10-year-old handset and a 20-year-old plan.
Sprint doesn't need the super cheap skates. I think they have a lot to offer for the money. | |
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 Jon GebWal-Mart Sucks
join:2001-01-09
Howell, MI | Its the Iphone As much as I know that the Palm pre is better, the average joe does not. People want what is hip and the Iphone has that cornered. | |
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| fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | Re: Its the Iphone said by Jon Geb:As much as I know that the Palm pre is better, the average joe does not. It's funny how opinions get turned into a fact.. the matter of fact is there are no "facts" in your statement.
The iPhone works for some (millions to be exact) and the pre for others..
Neither one is "better".. personally I've owned both and the iPhone beats the pre hands down.. but that's MY opinion.
I could go into a review of both, but I won't.. the general user interface on the pre, while pretty, has MANY short falls over the iPhone. (Just to name one) | |
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| | | | Re: Its the Iphone I think you're onto something there as to why Sprint is still failing. It doesn't have to do with phones, it has to do with public perception.
I think public perception is, Sprint sucks. They have heard it on the media and from friends. A buddy of mine is always making jabs at my Sprint service, yet he has never been a customer. | |
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| | | fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | Re: Its the Iphone You know.. you're right.
Personally, I like sprint. Their service has done me well over the overs.. and again, that's my experience.
Their service has been fine.. their billing has been fine for me... I get EXCELLENT service in the store.. and premier care on the phone is great too.
I have a Moto Q9C and that phone is rock solid. It works in elevators.. never really drops calls.. great talk time.. a little buggy on windows mobile, but I don't fault sprint for an MS problem.
Then, I do know many people in bad Sprint areas. Those are the ones that will damage the company.. the other group that will damage sprint are those that are just plain bitchy about anything.. you get one problem, and there will always be a problem or two for people, they will think it's the end of the world... add all that up and you have a bad rap.
I still personally see nothing bad about sprint when compared to the BS of ATT and VZ.. those companies are like hawks when it comes to policy. Sprint has done a great job at loosening up their reigns on their service offerings..
Not every company has to offer rock bottom prices.. that's great about competition. If Sprint doesn't offer plans someone doesn't like, there are other options from other providers.. why beat up sprint for that? If ATT has the iPhone and people want it.. get it.. if VZ has a BB they want.. go for it..
But yea.. perception is a big thing.. and they have some damage to clean up.. and I personally think they are. | |
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