 | | major announcment??? I wonder if this is the reason of the whole secret meeting they are doing today???
I thought it would be about android os 2 and the nexus 1 or iphone. | |
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 |  | | Re: major announcment??? I thought every carrier was required or voluntarily agreed to a 30 day money-back trial period. It was spurred by the threat of legislation because of too many complaints to the Feds from customers who got locked into a 2 year agreement before they discovered the carrier had crappy coverage and they had to hang out a window to make a call from their home. | |
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·RoadRunner Cable
| Re: major announcment??? said by 8744675:I thought every carrier was required or voluntarily agreed to a 30 day money-back trial period. If you look at the little chart you'll see they all do offer 30 day trial periods. The only thing Sprint is doing in addition is to refund your service charges for the portion of the month you used. The others don't do that... you still have to pay for the portion of the month you used.
So I think it's a little misleading to say "Sprint is the only one". They are the only one offering a full money-back guarantee so that you'll have zero dollars out of pocket if you cancel before 30 days. But the others do allow you to cancel, and require you to pay for the service you actually used. | |
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 |  |  |  | | Re: major announcment??? said by MyDogHsFleas:said by 8744675:I thought every carrier was required or voluntarily agreed to a 30 day money-back trial period. If you look at the little chart you'll see they all do offer 30 day trial periods. Actually looking at the chart, it appears that t-mobile only gives you 20 days to cancel (except in California). | |
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 |  |  DeftStros in '08Premium join:2003-09-06 Grand Forks, ND Reviews:
·Midcontinent Com..
| said by 8744675:I thought every carrier was required or voluntarily agreed to a 30 day money-back trial period. It was spurred by the threat of legislation because of too many complaints to the Feds from customers who got locked into a 2 year agreement before they discovered the carrier had crappy coverage and they had to hang out a window to make a call from their home. Verizon does a 30day phone trial.. dunno if they charge a fee or not.. but i believe its replaceable.. with the same phone.. if u tried a differ phone i think there is a restocking fee.. 25bux or something like that.. | |
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 |  |  |  ifarrell join:2000-08-10 Willow Spring, NC | Re: major announcment??? Don't forget that $1.99 Verizon Royalty Fee also  | |
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 |  |  |  |  ozznyPremium join:2005-04-22 New York, NY | Re: major announcment??? said by ifarrell:Don't forget that $1.99 Verizon Royalty Fee also I have Verizon and I have never seen that $1.99 fee on my bill. | |
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 | | Good deal for testing WiMAX in your area If you have WiMAX announced for your area this year, you could check it out with an Overdrive (3G/4G/wifi) mifi box and see if it's active in your hood. Many areas are active many months before officially announced. Would apparently be no charge to return within 30 days, including no activation fee. | |
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 | | This is going to go well. They can't even check-in a returned device that you mailed back to them and they're going to try and coordinate refunds to people? I do like Sprint, but this has disaster written all over it. | |
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 |  | | Re: This is going to go well. I tried the U301. Didn't work. Sent it back.
Was credited for everything.
I got a UPS mailer from them to send the device back....
they received it today. I owe nothing.
So, that's wrong with the process?? ? ? ? ? ?? ? | |
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 |  slckusrPremium join:2003-03-17 Maumee, OH kudos:1 Reviews:
·AT&T U-Verse
·AT&T Midwest
| they sent me 2 phones when i upgraded one then they tried to stick me with keeping the random phone they sent me but they put it on my bill.
When i called in to get this corrected i got the sprint customer service treatment ive always read about but never experienced.
I used to be a sprint promoter but the way i was treated for their error turned me away, I paid my etf and left. | |
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 |  |  | | Re: This is going to go well. ^ That's what's wrong with this.
I ordered a phone, changed my mind, they didn't credit me for 2 months. I had to dispute that charge so I didn't have have to pay interest. | |
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 |  |  |  tito79 join:2010-03-14 Carmel, NY | Re: This is going to go well. They been doing that for year now. | |
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 |  |  ozznyPremium join:2005-04-22 New York, NY | said by slckusr:they sent me 2 phones when i upgraded one then they tried to stick me with keeping the random phone they sent me but they put it on my bill. When i called in to get this corrected i got the sprint customer service treatment ive always read about but never experienced. I used to be a sprint promoter but the way i was treated for their error turned me away, I paid my etf and left. Your story is exactly what happened to me. That's the reason today I am with Verizon. | |
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 | | no trust in postpaid all post paid carriers/companies stink. go prepaid, this way you can switch carriers and not get hit with etfs, ever. at most, you'll pay a number portability fee to grab you phone number and move it. | |
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