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story category Sprint Says They'll Play Nice With Google Voice
Won't charge Google Voicemail users forwarding fee...
04:36PM Wednesday Oct 28 2009 by Karl Bode
tags: business · wireless · alternatives
Tipped by pandora See Profile
Earlier this month we explored how despite the fact that not everybody can see it yet, Google Voice could bring significant change to the wireless industry. How? While Google Voice is the first somewhat clunky iteration of this concept, the application takes the actual calling and service mechanism out of the hands of the phone companies, and embraces the idea of everything -- voice included -- being simply data. In time, you should have complete freedom to choose not only your smartphone, its apps and the network -- but the actual calling, voicemail and SMS (IM) mechanisms and applications you use to communicate.

That obviously puts phone operators in a tricky spot, given it not only obliterates traditional phone minute and SMS revenues, but it threatens wireless carrier content and ad ambitions, potentially relegating them to the far less profitable role of "dump pipe" operators. Carriers can (and probably will) fight this, locking down the calling and SMS control mechanisms in innovative new ways. Despite their fears, carriers do appear to be reaching out to Google.

That's made evident by Verizon's Droid, but Sprint made it it clear this week they're playing along (for now) with a few concessions of their own. The company issued a press release saying they'll be collaborating with Google on integrating Google Voice with Sprint services. They also say they're going to stop charging users who move to Google Voice(mail) a $0.20 per minute forwarding charge as of November. For those keeping track at home, Sprint's the last carrier to stop charging unconditional call forwarding fees:
Conditional call forwarding for busy calls or calls not answered using the customer’s wireless phone will be free, beginning mid-November. (Standard charges will continue to apply for immediate call forwarding.) This change will give Sprint customers the opportunity to access third-party voice services, including the new voicemail feature in Google VoiceTM.
Sure, some of this behavior is because the FCC is investigating industry competition and neutrality issues, and recently made waves when investigating why AT&T and Apple blocked Google Voice. But at least carriers seem to be recognizing what Google Voice is doing and are, to some degree, working with Google instead of continuing to fight the natural evolution. They're also not nickel and diming customers who choose to move toward alternative software for basic phone functionality, which for ma bell spawn is -- undeniable progress.

Still, you have to wonder though how long or how far this camaraderie will go. Users are currently gaming the system, using Google Voice to get free unlimited calls by making their Google Voice number part of most wireless carriers frequent caller programs Friends & Family, MyFaves, A-List). That sort of thing is really only the beginning of what happens under a truly open network and device model.

Related:
  1. AT&T To Launch Femtocells Next Week
  2. Clearwire Launching In Chicago October 6
  3. Comcast Launches Wireless Broadband In Philly
  4. Verizon: Droid Tethering Will Cost $30 Extra
  5. Blockbuster Still Not Getting This Whole Broadband Thing
  6. AT&T 'Sets The Record Straight' On Verizon Ads
  7. Femtocells Are A No Show
  8. Deutsche Telekom Looking For U.S. T-Mobile Partner
Forums » Sprint Says They'll Play Nice With Google Voice
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TKJunkMail
Enjoy the sun
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join:2002-03-03
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·Sprint Mobile Broa..
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Sprint Palm Pre already has 2 apps for GV

The Palm Pre on Sprint already has a couple Google Voice apps available, though an official Google supplied app is still in development. Sprint has made no noises at all about limiting functionality of GV Voip.

And Sprint everything data plans already have made voice minutes almost irrelevant. The any mobile to any mobile part of the plan charges no minutes to calls to cellphones from or to any cell provider. And all landline calls on weekends and between 7PM & 7AM are minute free also. So if you make most of your calls to cellphones and NOT landlines like more and more people do, than you can get by with the minimal number of voice minutes. I think this shows that Sprint is already moving to the concept that voice will be a free ride on their data smartphone plans. I think other providers will be moving in that direction as well.
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IIIBradIII
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T-Mobile does too

I would expect both Sprint & T-Mobile to act this way, given the fact that they both sell phones with active GV clients (Pre & Android) and they both offer unlimited calling/data plans.

Gbcue
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Re: T-Mobile does too

said by IIIBradIII See Profile :

I would expect both Sprint & T-Mobile to act this way, given the fact that they both sell phones with active GV clients (Pre & Android) and they both offer unlimited calling/data plans.
T-Mobile doesn't charge for call forwarding, it just takes from your existing bucket of minutes.
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IIIBradIII
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Re: T-Mobile does too

said by Gbcue See Profile :

said by IIIBradIII See Profile :

I would expect both Sprint & T-Mobile to act this way, given the fact that they both sell phones with active GV clients (Pre & Android) and they both offer unlimited calling/data plans.
T-Mobile doesn't charge for call forwarding, it just takes from your existing bucket of minutes.
Unless one is on an unlimited plan, I presume - then minutes shouldn't matter.
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Gbcue
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Re: T-Mobile does too

said by IIIBradIII See Profile :

said by Gbcue See Profile :

said by IIIBradIII See Profile :

I would expect both Sprint & T-Mobile to act this way, given the fact that they both sell phones with active GV clients (Pre & Android) and they both offer unlimited calling/data plans.
T-Mobile doesn't charge for call forwarding, it just takes from your existing bucket of minutes.
Unless one is on an unlimited plan, I presume - then minutes shouldn't matter.
But it's not being charged any amount of money on top of your minutes like Sprint was doing.

FYI, AT&T & Verizon all pull from your bucket of minutes for conditional call forwarding.
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tmofl

@nettally.com

Actually, post-paid T-Mo accounts have a pool of 500 minutes for conditional forwarding separate from your plan minutes. Little known fact that lets you buy a cheaper plan, esp. if you lean on GV a lot to stretch them further. Not advertised and a lot of reps don't know about it, but it's on the detail bill.

ILpt4U
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ClearWire Investors...

Lets also not forget both Sprint and Google are major investors in the ClearWire 4G WiMax Network Build

It doesn't make sense to fight/block one of your fellow Investors

MrMaster
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Re: ClearWire Investors...

said by ILpt4U See Profile :

Lets also not forget both Sprint and Google are major investors in the ClearWire 4G WiMax Network Build

It doesn't make sense to fight/block one of your fellow Investors
Google is a developer for 4g and is NOT an investor in clearwire. "google" it.
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ILpt4U
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Re: ClearWire Investors...

»www.usatoday.com/tech/wireless/2···ax_N.htm

$500 Million Investment by Google

That makes you an Investor

I did Google it before I posted. Guess I should have sourced it too

tphillips
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Re: ClearWire Investors...

MrMaster just clocked you because you're a Cubs fan. No worries.

GO YANKS!!

MrMaster
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said by ILpt4U See Profile :

»www.usatoday.com/tech/wireless/2···ax_N.htm

$500 Million Investment by Google

That makes you an Investor

I did Google it before I posted. Guess I should have sourced it too
Sorry, I googled it and missed that part.

My wife is a Cubs fan.

I'm a brewers fan.
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chronoss2009

join:2008-09-23

The CIA/FBI is happy now

now it will have utterly full control of your data if this continues via there front company google.

TKJunkMail
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Re: The CIA/FBI is happy now

said by chronoss2009 See Profile :

now it will have utterly full control of your data if this continues via there front company google.
Any proof of that very doubtful accusation?
ISurfTooMuch

join:2007-04-23
Tuscaloosa, AL

Re: The CIA/FBI is happy now

Who needs proof? This is a discussion board!

Not that it couldn't be true, but I see all kinds of statements on forums with nary a bit of proof. The sad part is, so many people throw junk up there that it's hard to filter out the real info when it shows up.

Noah Vail
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Re: The CIA/FBI is happy now

I happen to use the same methods of acquiring information that chronoss2009 See Profile uses.

Through those methods I have ascertained that chronoss2009 See Profile's preoccupation with conspiracy theories is an artificial creation. This particular flavor of paranoia is a product of chemicals, developed by an independent contractor employed by the Trilateral Commission.

It is deployed into his body via combination of ingredients found in his toothpaste, cough syrup and jelly doughnuts. The dominance of one ingredient over another results in a shift in the focus of his attention.

The greater purpose is to to keep chronoss2009 See Profile's attention diverted so that he doesn't happen upon the triangulating links between the Federal Reserve, the Mary Kay corporation and Dogloo Inc.

If you aren't already thought controlled by WHO-AM in Des Moines you'll immediately recognize the truth of my extrapolations.

You're welcome.

NV
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ILpt4U
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So the Gov't can run a very successful company in Google, yet they have no chance running a successful health insurance program?

Gov'ts don't have a great history of running successful private companies...
blips

join:2001-04-17
Addison, IL

Re: The CIA/FBI is happy now

said by ILpt4U See Profile
Gov'ts don't have a great history of running successful private companies...
[/BQUOTE :


but companies have had great success running the government.

ILpt4U
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Re: The CIA/FBI is happy now

THAT bit of information I will not refute...

karlmarx

join:2006-09-18
iraq
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It depends on what you call a 'company'. Look at the Interstate Highway System, Rural Electrification, Military. All of those are 'companies', and are run very well. The government is good at running things 'too big' for anyone else. The goverment SHOULD own all the copper/fiber, and rent it out to anyone who wants to sell the service. The advantage of that, is that EVERYONE would get fiber to the home, and broadband prices would be much closer to Japan (100mb/sec for $20.00/month) vs what we get now. Let the government run health care. I firmly believe that health care, housing, food are all BASIC human rights, and you can't ever outsource basic rights to for profit companies, because by definition, the corporation is NOT working for the customer, it's working for the shareholders.
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ILpt4U
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Re: The CIA/FBI is happy now

Aye Komrad!

One might dispute that the Eisenhower Interstate System of Defense Highways are really that well run & maintained, but in general, good points made

StarDestroye

@comcast.net

said by karlmarx See Profile :

I firmly believe that health care, housing, food are all BASIC human rights, and you can't ever outsource basic rights to for profit companies, because by definition, the corporation is NOT working for the customer, it's working for the shareholders.
So by that logic the gov't should also pay for my house and all my food. Funny that you would choose two things the gov't doesn't pay for as reasoning why they should pay for the third.
Hellrazor

join:2002-02-02
Abyss

nice deal

Sprint and Google seem to be playing nice with a lot of things for the Palm Pre. This is another nice bonus for those of us on an everything plan.
krichek

join:2004-02-15
Roseville, CA

Uh... Wait a sec...

So if I'm reading this right, Buried in the middle of all of that, The statement that really catches my eye is: (Standard charges will continue to apply for immediate call forwarding.)

In other words, I get a call, decide I don't want to answer it and click the "Ignore Call" button and Sprint just made an additional $.20 minimum off of me for that call.

Now how many times do folks have their phones go to voice mail because they missed a call versus sending it to voice mail cause you're busy and don't want to answer?

Sorry if I'm not all that thankful Sprint, Nice try tho... I think..
xenophon

join:2007-09-17
·Sprint Mobile Broa..

Re: Uh... Wait a sec...

said by krichek See Profile :

Sorry if I'm not all that thankful Sprint, Nice try tho... I think..
^You've misunderstood the advantage. It's pretty significant over other carriers, especially if you see how Google Voice works with Palm Pre.

SeVere

join:2001-01-06
Chicago, IL

said by krichek See Profile :

So if I'm reading this right, Buried in the middle of all of that, The statement that really catches my eye is: (Standard charges will continue to apply for immediate call forwarding.)

In other words, I get a call, decide I don't want to answer it and click the "Ignore Call" button and Sprint just made an additional $.20 minimum off of me for that call.

Now how many times do folks have their phones go to voice mail because they missed a call versus sending it to voice mail cause you're busy and don't want to answer?

Sorry if I'm not all that thankful Sprint, Nice try tho... I think..
That's not immeidate call forwarding. Immediate call forwarding is when you set it up so that your phone does not ring, the network does not attempt to ring your phone and the call is instead immediately forwarded to another number.

drew
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Re: Uh... Wait a sec...

Yep.

But can't you sort of get around this by leaving the phone off?

I mean right now I have two cell phones. My MotoQ9C on sprint and my work provided iPhone 3GS on AT&T.

I'm a GV user (it's fantastic) and I'm excited to be able to do this in Nov. I haven't given everyone my new number yet and not sure I want to. So, I just have them call but forward the # to my GV number.

/mr. burns "excellent"
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ricep5
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Sprint + GV = Value

As a GV user on a Sprint Everything Plan, it represents great value, but it is not a traditional voice plan replacement yet.

Phones are becoming data terminals where I merely load the voip provider of my choice and minutes become irrelevant as the data is always on.

If and when data access by any method becomes nationally ubiquitous, the carrier of choice will simply be the one who has the best relationships across all network types.

As hard as the carriers don't want to be dumb pipes, it just seems to keep heading that way. The value in plain voice service is diminishing quickly.
steveymacjr

join:2001-01-25
Matthews, NC
·PHONE POWER

Please Correct article.

this statement here needs to be changed: "For those keeping track at home, Sprint's the last carrier to stop charging unconditional call forwarding fees"
It should be changed to "Conditional call forwarding fees"...
the next statement in the article actually refutes this statement, so it's kind of dumb to have it... the statement that refutes it is:
"Conditional call forwarding for busy calls or calls not answered using the customer’s wireless phone will be free, beginning mid-November. (Standard charges will continue to apply for immediate call forwarding.) This change will give Sprint customers the opportunity to access third-party voice services, including the new voicemail feature in Google VoiceTM." Where immediate call forwarding is also known as unconditional Call forwarding...
Please correct this article...

By the way, I like this announcement because I can now use a visual Voicemail app with my windows mobile phone...woohooo..
jtorre69

join:2005-12-26
Hollywood, FL

Why is the Bell System isignia on this story???????????

Last time I checked Sprint was not, and has never been a part of the Bell System. Why is the Bell System insignia on this story??????????
awbishop

join:2004-08-26
Chicago, IL

Re: Why is the Bell System isignia on this story???????????

I couldnt agree more. There was also a mistake where "dump pipe" was in the article. It should have been "dumb pipe"
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Re: Why is the Bell System isignia on this story???????????

said by awbishop See Profile :

I couldnt agree more. There was also a mistake where "dump pipe" was in the article. It should have been "dumb pipe"
I noticed that there were several spelling and grammatical errors.

NJBoricua75
Born And Raised

join:2000-09-13
North Bergen, NJ

Of course they'll play nice...

They way Sprint is bleeding customers, they really can't afford to alienate the customers they have now and any potential new customers. So they have to play nice and kiss ass or else.

avd706
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Cap the data....

and let the voice minutes floooowwwwww.
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Noah Vail
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Re: Cap the data....

said by avd706 See Profile :

and let the voice minutes floooowwwwww.
I have Sprint and no caps on my phone or air card.

NV
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I call it the Crapture.

avd706
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Re: Cap the data....

said by Noah Vail See Profile :

said by avd706 See Profile :

and let the voice minutes floooowwwwww.
I have Sprint and no caps on my phone or air card.

NV
me too....
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Forums » Sprint Says They'll Play Nice With Google Voice


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