 
avd706
insert annoying animated gif here
Premium
join:2003-02-06
Union, NJ | its all Nextel customers sprint really dropped the ball on this acquisition. Its the AOL/TW of the cell phone world. | |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA | Re: its all Nextel customers Its interesting how you blame Nextel, yet Boost (aka prepaid Nextel) is adding customers. | |
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| | raye
Premium
join:2000-08-14
Orange, CA
| Re: its all Nextel customers Nextel had an old incompatible cell phone technology, Sprint had CDMA. It requires more cell phone towers to operate, one of the reasons Sprint is now outsourcing its cell tower management. It could have gone for Alltel way back when, which uses CDMA. But they had half as many customers as Nextel, and Sprint thought competition meant having as many customers as AT&T and Verizon was the way to go, instead of servicing the customer they had better.
Customer service was not great to begin with before Nextel; it really went in the crapper afterwards. Only now is it beginning to come back. Even though their coverage is excellent (I have them) their phone selection is not that great. If Verizon gets the iPhone look for more Sprint customers to bolt. Like me; unless Google Android comes on-line and proves to be a good iPhone alternative. | |
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| | | hottboiinnc
ME
join:2003-10-15
Cleveland, OH
 ·Time Warner Cable
·buckeye cable
| Re: its all Nextel customers I had great Customer Service on the Nextel side before Sprint started to outsource them. That was the mistake. You don't get rid of CSRs and tech support reps that know what they're doing and send the jobs to India to someone who doesn't know anything about iDEN.
Also Sprint had the option to pick up Alltel before VZ did but turned the option down.
But my roommate used to work for VZW in the Columbus Ohio call center and says that it was a known deal to happen and that it was only a matter of time. Alltel held the areas VZW didnt have access to as far as rural areas and that's what they wanted. And in return the areas VZW needed from Alltel they ended up spinning off.
Sprint will get those customers back and its only a matter of time that Nextel customers are moved to the Sprint brand and CDMA network or over to Boost. Also Sprint doesn't state which customers of theirs went from the post paid side to the prepaid side.
They only report them as a loss due to you can NOT port your number from the Sprint CDMA bank to the Boost iDEN bank. Sprint says that it is not possible due to that the phone number is already in use and unable to be ported blah blah blah. You have to port the number out and then back in.
Also only the Apple "geeks" are running after the iPhone and it's not all what its cracked up to be. You don't get 3G speed on it with ATT and you won't get the 3G speeds with VZW either. And who wants a phone that's locked so far down its not even funny. | |
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cellphone
@gov.au | Isn't CDMA an old technology too? Who still uses that crap, other then the US? | |
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| | | | raye
Premium
join:2000-08-14
Orange, CA | Re: its all Nextel customers CDMA is the default technology for 3G. As a matter of fact CDMA is about 30 or so years old. Military still uses it because it very noise immune over long distances and difficult to decrypt. | |
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Voyager2K2
join:2001-10-04
Wayne, PA
 ·Verizon FIOS
| Sprint tried to merge Nextel and Sprint CSRs.
According to a district manager that's where the current problem stems from.
The right hand does not know what the left hand is doing. Sprint is working on that.
Meanwhile if you want the best customer service T is and will always be the best.
That's what they do. At a premium.
You get what you pay for. That's the bottom line. Every time. | |
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| | | | hottboiinnc
ME
join:2003-10-15
Cleveland, OH | Re: its all Nextel customers T customer service sucks! Even at their Corp. Stores. | |
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avd706
insert annoying animated gif here
Premium
join:2003-02-06
Union, NJ
| said by en102  :Its interesting how you blame Nextel, yet Boost (aka prepaid Nextel) is adding customers. Nextel is a business phone. Even though it is the same system, the boost customer is a more casual user. | |
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| bn1221
join:2009-04-29
Cortland, NY | Re: And now considering outsourcing mgt of their cell towers Cut the network support and drop even more calls. Good way to alienate your customer base. Way to go Sprint! | |
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GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
·Comcast
| Re: And now considering outsourcing mgt of their cell towers said by bn1221 :Cut the network support and drop even more calls. Good way to alienate your customer base. Way to go Sprint! Not necessarily. The outsourcing of cell net mgt is the trend in the EU, which is always considered better than the U.S. market.
--
My BLOG .. .. Internet News .. .. My Web Page | |
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old_dawg
"I Know Noting..."
join:2001-09-22
Westminster, MD | Re: And now considering outsourcing mgt of their cell towers Yes, let's do more thimgs like they do in P-EUrope.
I hear thev've devloped a new pastime in Paris called
"le Car-B-que"... /sarcasm | |
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| | DarnellP
join:2004-10-12
Las Vegas, NV
| said by bn1221 :Cut the network support and drop even more calls. Good way to alienate your customer base. Way to go Sprint! Not necessarily.
"...outsourcing is gaining more acceptance in Europe and Asia. In March, Vodafone struck a network management deal with Ericsson for its UK operations, while France Telecom signed a similar agreement with Nokia Siemens to maintain its networks in the Spain and the UK."
»www.washingtonpost.com/wp-dyn/co···699.html | |
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cahiatt
Premium
join:2001-03-21
Smyrna, GA
 ·AT&T Southeast
·dock.net
 ·BroadVoice
| Is it Nextel? Do they break down which side they are defecting from? I sorta expect it's from Nextel also. I've been pleased with my Sprint plan, pricing and of recent the customer support.
My father on the other hand has a Nextel phone even though I suggested against it. He only wanted it because there was a particular Motorola with a big keypad and screen. But I only hear him complain about missing calls, dropped calls, poor coverage, etc... At least once or twice a week when I try to call him it goes straight to voice mail. If I try again immediately after it will ring and he can answer. We are in the metro Atlanta area so I would have thought coverage to be excellent. | |
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| squison
join:2001-07-07
Decatur, GA
·AT&T Southeast
| Re: Is it Nextel? I wonder the same thing. Other than some billing issues at the start, Sprint has been great for me for the last 2 years and most people I know on Sprint love it. It beats the constant dropped calls from AT&T.
If it is Nextel, they should just report them separately.. weren't they selling that network to the government or something anyway? | |
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maartena
Stacked.
Premium
join:2002-05-10
Orange, CA
·RoadRunner Cable
| Re: I so want to drop Sprint.... You can. It's just going to cost you extra.  | |
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kaila
join:2000-10-11
Lincolnshire, IL
clubs: 
| What does this mean? quote:
....According to Sprint, the company lost 182,000 net subscribers, thanks to additions from Boost Mobile and their partnership with Amazon for the Amazon Kindle.....
I don't understand this. Does Sprint count Boost users and Kindle revenue as a subscriber loss?
--
Jeff Howe
Jeff's Blog - »www.jeffhowe.net/Jeffhowe.net/Blog/Blog.html | |
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GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast
1 edit | Re: What does this mean? said by kaila : quote:
....According to Sprint, the company lost 182,000 net subscribers, thanks to additions from Boost Mobile and their partnership with Amazon for the Amazon Kindle.....
I don't understand this. Does Sprint count Boost users and Kindle revenue as a subscriber loss? No. It just means that these growth areas helped offset heavy losses Sprint was experiencing in their regular postpaid business.
Sprint lost 1.25 million postpaid customer. But when they added in all the gains from Boost & Kindle, the NET loss to overall customers was only 182,000.
--
My BLOG .. .. Internet News .. .. My Web Page | |
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skurfa
join:2006-03-10
Yorktown, VA
| Customer Service? I keep hearing the losses being blamed on customer service, in my area (southeast VA) the problem is coverage. Verizon simply works in more places than any other carrier here. If you want coverage you get Verizon, plain and simple. I still have Sprint and love my Instinct, but if things don't change at some point, I will...... | |
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| | slckusr
Premium
join:2003-03-17
Maumee, OH | Re: Customer Service? woo palm pre!!!!!! my touch pro is getting dated.
just wish i could do an early upgrade for a few extra bucks ( like other carriers) instead of the old cancel(pay 200) and renew.
p.s. sprint fanboy so my opinion is clear. | |
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linicx
Caveat Emptor
Premium
join:2002-12-03
United State
·CenturyLink
| I really don't understand this at all. I have great coverage with my Sprint phone every where I go - even in areas where they do not have a tower - but I also have unlimited roaming too. And I never have trouble with customer service. T
The next time you call Sprint, ask for Retensions. You will get great service.
--
Mac: No windows, No gates, Apple inside | |
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| | hottboiinnc
ME
join:2003-10-15
Cleveland, OH | Re: Customer Service? it's also called Account Services. their the only department at sprint that is 100% english. and they can do ANYTHING | |
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glinc
join:2009-04-07
New York, NY | well.... well sprint, is about time, sell it to someone or let some one buy you!!! | |
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Rob2647
join:2008-08-12
Rochester, MI
·Vonage
·AT&T U-Verse
·Comcast
| Better for me And much better than AT&T and T-Mobile in my area. From the looks of it, Sprint is letting the dated Nextel iden network slowly die. Their CDMA PTT seems to be a good replacement. Next year when my contract is up, I plan to renew and stay. Verizon is not getting my money, and I'm not going to any GSM carrier. | |
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BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs:
·Cox HSI
| Re: Better for me said by Rob2647 :And much better than AT&T and T-Mobile in my area. From the looks of it, Sprint is letting the dated Nextel iden network slowly die. Their CDMA PTT seems to be a good replacement. Next year when my contract is up, I plan to renew and stay. Verizon is not getting my money, and I'm not going to any GSM carrier. Not exactly. Those Boost Mobile additions that offset the heavy losses, are all running on the "dated NEXTEL iDEN network."
Their CDMA PTT product must vary by market. It is nearly unusable here. Part of the problem is because their native network is so small. Sprint depends heavily on roaming on Alltel (now Verizon), but part of the agreement is the PTT product (which is basically a VoIP call over data) cannot be used while roaming. We looked into it but the local indirect dealer here just told us to forget it, he was getting almost all of them returned by upset customers. I took a demo of it and I can see why.
--
"Don't steal. The government hates competition."
Beyond AM. Beyond FM. XM | |
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DivineDark
join:2001-08-30
Oklahoma City, OK
clubs:
| Sextel As far as the merger goes my friend tells me its still like nextel and sprint are two separate companies in the eyes of the employees. Like on two sides of the battlefield always blaming the other side for things. I suspect the network is most likely the same way. They really need to work on their merger skills. | |
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maartena
Stacked.
Premium
join:2002-05-10
Orange, CA
·RoadRunner Cable
| Coverage! I dropped Sprint because I couldn't get proper coverage in my own house, and I live in the middle of a city. Same was true for the house of a family member. Sometimes I had coverage with 1 bar, sometimes I didn't.
Half the time when I was expecting a call, it went straight to voicemail when my phone was right in front of me, probably because there was no signal for maybe 2 minutes.
And yes, I am in a large urban area (Orange County, CA). I switched to AT&T when my contract was up and I now have coverage everywhere.
Sprint is cheaper than AT&T. But you get what you pay for.
--
"I reject your reality and substitute my own!" | |
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Time
Premium
join:2003-07-05 | Re: Coverage! Careful, saying anything positive about AT&T will get the Verizon fanboys after you. | |
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maartena
Stacked.
Premium
join:2002-05-10
Orange, CA | Re: Coverage! Not much wrong with Verizon either as far as coverage goes. Butr AT&T uses the same GSM technology as used in Europe, and my phone actually works over there. Albeit of course with big overage charges and whatnot. | |
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| wildcat man
join:2007-11-03
Kansas City, MO
·Sprint Mobile Broa..
| If you do think about switching, call Sprint customer service and see if they will give you their femtocall product called Airave. Since you have a cable modem already, it's a breeze to set up. I have had one for over a year and it's great. Unlimited calls and texts to and from your home for $10 single/ $30/ family. www.sprint.com/airave | |
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rhard49
join:2001-04-12
Merrick, NY
2 edits | 6 more months and I can add another 3 to there loss I have had them for 6 years and they were a solid provider. In the last 18 months I continually have billing descrepancies, like discounts that disappear and your told oh those credits were for only 6 months, multiple times. They've turned it into a POS you can't deal with. Stick a fork in it there done. Can't wait to go | |
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| 
Tarheels Fan
Premium
join:2006-01-05 | Re: 6 more months and I can add another 3 to there loss With 50 million subs, I would hardly call them "done". I am not sure what sort of credits you are talking about, however I just use their chat and they have been able to take care of everything. | |
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| hottboiinnc
ME
join:2003-10-15
Cleveland, OH | that is when you call Account Services and get something done.
Sounds like you don't know how to deal with Sprint or don't know who to talk to. | |
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| DarnellP
join:2004-10-12
Las Vegas, NV
| Since Dan Hesse took over, Sprint has been auditing accounts and removing credits that should have long since expired. If they've been a solid provider for 6 years and saved you money during that time, what's wrong with paying the actual price for the service which is still probably less than at&t or vzw. Ah well, to each his own. | |
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Dagda1175
join:2001-06-17
Goleta, CA | They'll be adding a customer in a few months I can't wait for the Pre to arrive and I can get rid of AT&T. I don't know if their signal is just weak or what, but it seems like outside I can use my phone anywhere. Inside? almost nowhere! | |
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Chewyrobbo
join:2005-04-12
Tacoma, WA
| Goes to show everyone is different. All these comments go to show, you play around with providers until you get what you want. I have sprint, just switched from verizon, and found the price to be much better, as well as the coverage. However, if something works for you great! I found everybody else too expensive, because i have multiple phones with data, and no one comes close to price point on a family data/messaging plan. The discount we get doesn't hurt either.  | |
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Synon29
join:2003-09-13
Cabot, AR
| Re: Goes to show everyone is different. Depends on where you live I think. In new mexico I had a sprint phone service was pretty good. Moved to arkansas near little rock and the service is terrible. I'm roaming on one side of my house not on the other. I lay down on the couch I have no service. Everyone here has either at&t or verizon and their service is great. I'll be switching in a few months. Any suggestions  ? | |
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jmn1207
Premium
join:2000-07-19
Reston, VA | Re: Goes to show everyone is different. If you are not happy with Sprint's coverage in your area, you probably won't find Verizon to be much better, depending on the phone, I suppose. | |
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| | DarnellP
join:2004-10-12
Las Vegas, NV
| said by Synon29 :Depends on where you live I think. In new mexico I had a sprint phone service was pretty good. Moved to arkansas near little rock and the service is terrible. I'm roaming on one side of my house not on the other. I lay down on the couch I have no service. Everyone here has either at&t or verizon and their service is great. I'll be switching in a few months. Any suggestions ? *If* the problems are solely at your house, have Sprint send you an Airave for free and that should solve your problems. | |
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| | wildcat man
join:2007-11-03
Kansas City, MO | call customer service and have them get youu a femtocell. If you can convince them that there is no coverage in your home, they will likely send you one for $0 NRC and MRC. | |
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tdouglas22
join:2001-09-25
Memphis, TN
| I have no problem with Sprint.... I still think Sprint is not done. They've been around for a long time and they are usually very quick to adjust and adapt. Give them some time and I know they will come out of this a lot stronger. I used to have their service and I really had no complaints about it. I just ended up letting it go because I lost my job a few years ago and could not afford to keep up the payments. I've been looking into them lately and I may go back depending on how a few variables play out in the near future. | |
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Gandalf1315
Freelance Philosopher
join:2001-05-23
Indianapolis, IN
·RoadRunner Cable
·Vonage
| Smooth sailing here. I have been 100% happy since switching to Sprint a couple of months ago.
The phone my daughter picked out quit working (it was a keyboard phone and the screen quit working) after two weeks. Sprint handled the situation above and beyond my expectations. I called customer service and was immediately cleared to go to a local Sprint store to immediately replace the phone. I had my daughters new phone within 2 hours of her old one malfunctioning. Honestly, what more can you ask for?
As far as price, features and coverage goes I could not be happier. Sprint was hands down the cheapest by far on the plan that suited my family best and I have not had any coverage issues. As far as phone selection, well that is probably more important to other people than it is to me. I just use a phone to talk on. Imagine that.
--
No man's life, liberty or fortune is safe while our legislature is in session.--- Benjamin Franklin | |
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ramesh
@covad.net
| New Nextel phones Im a new Boost customer and I really hope they make a decent Android phone for this network. If they can get a better phone they could probably get even more customers on that 50$ per month plan. Im a satisfied customer for now but have seen some dropped calls and some text messages that take a while to get to me or to the phone I sent them too. | |
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| nynjspeed
join:2001-09-10
Howell, NJ
1 edit | Re: New Nextel phones my contract ended in march and while month to month, holding out for the Pre in June (?)....but with news like this on how much money they continue to lose and all the customer dropoffs...makes me wonder....
*bleh* | |
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| |
oavirusxm202
@insidemedia.net
| Sprint TV I've been with Sprint for years, and last year purchased (along with a 2 year extension) the Samsung Instinct. This is what Sprint TV was when I re-upped my contract in August 2008.
Here was the Sprint TV lineup at the time :
Sprint TV Basic (all Sprint TV phones)
CNN Mobile
Disney Channel
E!
Fox News
Fox Sports
NFL Network
Sprint Movies trailers
Sprint Exclusive Entertainment
Weather Channel
Sprint TV Premier - ($7.95 per month, included in "everything plan)
ABC Mobile
ABC News Now
Cartoon Network Mobile
CBS Mobile
CMT
Comedy central Mobile
Discovery Mobile
Et to Go
Fox News Channel
GT Mobile
LOGO
MTV Mobile
Nascar On Speed
Nick Mobile
SPEED
Spike
The Blast
The CW
TR3 Mobile
VH1 Mobile
Sprint TV Xtra ($9.95 a month)
A&E Mobile
Access Hollywood
Animal Planet
Anim8
ATAKU
Bombones
Bravo To Go
Café Music
Chaos Extreme
CNET
Comedy Time
C-SPAN
C-SPAN2
Discovery
Discovery Mobile
Double Z Country
ESPN Mobile TV
Fashion TV
Fox Business
MAXX Look
MAXX Sports
MSNBC
NBC Mobile
NBC Mobile (Entertainment)
NBC Sports Mobile
Oxygen (Oh!)
*****cat Dolls
R&B Jamz
Ritmo Caliente
Sci Fi
History
The Mic
Hip Hop
The Weather Channel
TLC
ToonWorld
TV Classics
Top Ten
Totally 80s-90s
USA Network
V40 Top Hits
Since then....here's what channels have been cut :
Sprint TV Basic (all Sprint TV phones)
CNN Mobile
E!
Fox News
Fox Sports
Cartoon Network Mobile
CMT
Comedy central Mobile
MTV Mobile
Nick Mobile
Spike
The CW
VH1 Mobile
Here's what channels have been added : Speed. That's it.
That's my problem with Sprint....I've been trying to tell them if you decrease my channels and maintain the price i'm paying, that's an increase in price. | |
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| DarnellP
join:2004-10-12
Las Vegas, NV
| A Boost PR person said that a network upgrade should improve text messaging after 5/7/09. However, this was a PR person, so take it with a huge grain of salt. Also I doubt that you will see an Android phone on Boost anytime soon. With iDEN phones primarily being made by Motorola & RIM, I'd say the chances are very slim. | |
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SirCody
@comcast.net
| Sprint, At&T etc Please help acceptting and understanding your facts and complaints about which one has better signals etc. Do most of you understand that you get what you pay for which would cover the phones you choice and/or can afford. One phone manufacture is honestly better then another. Samsung is one of the best electronic makers on the market and i would be kind of weary of a company that started out making Frigs, stoves, heaters etc and know make cell phones. I know most of you will hate hearing what i'm about to say, but if it wasn't designed or made in America then it's problem a better product. This is proven over and over again over years of time proven facts. Take Honda, NOT american and you can drive them for more then 300,000 miles and still get 45 mpg in the city while your ford or chevy has had a new motor replaced 2 or 3 times or has been retired to the junk yard for a while. thank you for reading... | |
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| DarnellP
join:2004-10-12
Las Vegas, NV
| Re: Sprint, At&T etc said by SirCody :
Please help acceptting and understanding your facts and complaints about which one has better signals etc. Do most of you understand that you get what you pay for which would cover the phones you choice and/or can afford. One phone manufacture is honestly better then another. Samsung is one of the best electronic makers on the market and i would be kind of weary of a company that started out making Frigs, stoves, heaters etc and know make cell phones. I know most of you will hate hearing what i'm about to say, but if it wasn't designed or made in America then it's problem a better product. This is proven over and over again over years of time proven facts. Take Honda, NOT american and you can drive them for more then 300,000 miles and still get 45 mpg in the city while your ford or chevy has had a new motor replaced 2 or 3 times or has been retired to the junk yard for a while. thank you for reading...
My nominee for "Most Ignorant Post of the Day" | |
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Bill44130
join:2003-10-08
Cleveland, OH
·Future Nine Corpor..
·Axvoice
·ViaTalk
| Sprint Billing Of the last 6 bills 5 have been incorrect. I waste more time on the phone trying to get my billing corrected.
I have had the same service/plan for the last 3 years and for some reason they can't get the billing correct.
I keep hoping that they will dump me for a customer because I call in too much. | |
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| DarnellP
join:2004-10-12
Las Vegas, NV | Re: Sprint Billing Bill44130 (and anyone else with recurring problems) I would suggest calling the Sprint Executive Services team at 703-433-4401 during business hours. Hopefully they might be able to get your issues resolved. | |
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mc5w
join:2002-06-14
Independence, OH
| Sprint NONE of the prepaid phone brands allows you to port your existing phone number to a prepaid phone. You MUST use the number that was assigned to the prepaid phone at the factory.
Sprint has a the best coverage here in central Ohio and is about the only carrier that works all the way from here to Pitssburgh, PA. Since I have neither the money nor the physical health to travel to Europe having a GSM phone is moot point.
However, all of Sprint's new phones have raised instead of recessed keys and when I try one my fingers keep hitting wrong buttons. Almost all of the phones that Sprint peddles are way too fancy for my needs. Nobody really wants to peddle a basic cell phone except for the prepaid ones. | |
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| carolx79
join:2007-05-04
Frankfort, IN
| Re: Sprint Boost, Tracfone, Virgin Mobile, Net10 all let you port your number in AND out. ATT Go phones will too if you know how to.
Numbers are not assigned at the factory, the carrier assigns it. Example Virgin Mobile's numbers are assigned by Sprint. (Virgin Mobile uses sprints network)
In fact now that I think about it the FCC forces carriers to let you transfer you number from carrier to carrier. | |
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| | mc5w
join:2002-06-14
Independence, OH
| Re: Sprint Net10 and Boost only allow number porting for their PLAN phones, not for the prepaid ones.
What I meant by prepaid phone number assignment at the factory is not necessarily the factory where the phones are built but rather when Sprint buys a bunch of phones to sell as prepaid phones they assign that bunch of phones to a single block of numbers over at HQ to save on labor and other overhead.
Sprint let me cut from 2 plan phones to 1 phone April 6th and let me do a 200 minute per month economy plan, which is very comparable in price with a prepaid phone given that my business volume is almost nonexistent. With a prepaid phone I would lose free prime time calling with my sister. Sprint has el cheapo plans even though they do not advertise them. Of course, most merchants will try to sell you higher priced stuff.
Initially, I started out with Virgin Mobile back in January of 2007 and used up $20 in one week because my business volume was so much greater. Prepaid phones are only economical if you do not use them or you have no credit. Part of how I got 2 phones was to get free prime time calling when turning circuits on and off or pulling wires into conduits. The 550 minute family share plan allowed me to have 2 phones for the same price as a single 900 minute per month plan. Part of having 2 phones was that I slipped on an icy tree root and lost my 1st plan phone for about a week.
I have had only 4 bad coverage or reliability problems with Sprint. One of them is that the network in Akron, Ohio crashes right after school lets out because of kids yakking and texting. There is a bad area out by S.R. 93 and 619 south of Akron but it does work a few blocks away at my girlfriend's house. Nothing ( and I mean nobody's ) works near a 345,000 or 765,000 volt power line. There is also a hole on the south side of Marysville, Ohio but Sprint sold my brother in law a home repeater that connects a rooftop antenna to another antenna on the fireplace mantle. | |
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SprintNextel
join:2006-11-13
Aurora, CO
| I worked for RF Operations for Sprint... Look - about 6 months ago we were told we not allowed to repair cell sites unless they were 50% or more impaired. Our RF network operations fleet was grounded and not allowed to fix A LOT of failing sites. Then all of a sudden $hit would hit the fan and we'd run around like chickens with our heads cut off trying to play catch up. Do you realize how many users are affected on a 50% impaired CDMA site? The iDEN sites are even worse! 50% impaired for an iDEN site makes the coverage hole HUGE (not as much overlapping coverage in the iDEN RF plan).
These idiots want to outsource a department that essentially MAKES a company what they are.
Ericcson (or any other company for that matter) aren't going to be able to do the network maintanence for any cheaper than Sprint/Nextel did without one BIG drawback - DEGRADATION OF THE NETWORK. Why? Because they only way they can do it for less (and make it attractive for Sprint Nextel to hire them on to do it) is to do it with less personnel (overhead). That's right, you read right. I'm saying they're going to have to skimp on personnel & resources. Now Sprint Nextel can say all they want that this isn't going to happen, but I can tell you from personnel first-hand experience that Sprint is ALL ABOUT skimping and cutting corners. I can't tell you the number of antennas we had damaged and on the brink of acceptable/fail that they have been neglecting replacing for years due to "budget contraints." If you don't replace these items your network IS GOING TO SUFFER! And suffer it has.
I'd switch carriers in a hurry and stay far far away from their volitale stock; it's going to tank just as soon as someone finally takes a realistic look at their degrading network they've been purposely neglecting and says, "wow, this company really is in trouble." Customers fleeing + neglecting network = BYE BYE. | |
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Sprint Still Bleeding Customers
And now considering outsourcing mgt of their cell towers
