 pnh102Reptiles Are Cuddly And PrettyPremium join:2002-05-02 Mount Airy, MD | Bad Move? You would think Sprint would not try to antagonize its remaining customers. How many of them would be willing to cross this threshold just for the opportunity to be dropped from their contracts? -- This isn't fair! I was only supposed to hate just ONE presidential candidate! | |
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 |  | | Re: Bad Move? Funny thing is I was looking into setting up Sprint EVDO service yesterday for my laptop due to them not imposing a cap.  | |
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 |  gimme5 join:2002-12-23 Kissimmee, FL | Yes, bad idea... They'll lose customers, and will miss out on potential new customers. Sprint doesn't need that!
And I bet dan@sprint.com is gonna get a ton of e-mails (enough for him to go over his cap? ) | |
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 |  |  | | Re: Bad Move? All you get from that address is a response from Sprint ecare. I don't think Dan Hesse actually reads it. lol | |
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 |  |  |  patcat88 join:2002-04-05 Jamaica, NY kudos:1 | Re: Bad Move? said by ydoucare:All you get from that address is a response from Sprint ecare. I don't think Dan Hesse actually reads it. lol Um, kinnda obvious. 1 man can't be the personal rep of 50 million users....... That box has messages PER SECCOND flowing into it. What human will read all that? | |
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 |  |  |  |  pnh102Reptiles Are Cuddly And PrettyPremium join:2002-05-02 Mount Airy, MD | Re: Bad Move? said by patcat88:Um, kinnda obvious. 1 man can't be the personal rep of 50 million users....... That box has messages PER SECCOND flowing into it. What human will read all that? At the rate they are losing customers that won't be as much of a problem as it is now.  -- This isn't fair! I was only supposed to hate just ONE presidential candidate! | |
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 |  |  |  tc1uscg join:2005-03-09 Saint Clair Shores, MI | said by ydoucare:All you get from that address is a response from Sprint ecare. I don't think Dan Hesse actually reads it. lol And do you think the President of the US reads his? Dan H has a BIG mail box. He has people read his emails and filter through ones that have merit. So, I can bet he gets a briefing on the ones that are worthy of his attention and I can more then bet he will get the message from this.
This move is bad. So what if it affects only 1%. No need making the other 99 feeling like they are getting less now. So, there's nothing stopping them from leaving a company who has the perception of having the worst CS, no longer best bank for the buck.
But those of us who use Sprint are too blame. We have "expected" them to be the cheapest and they are. Now, they should raise prices to match all of VZW's, take that extra money and fix the rest of CS and let the chips fall where they may. Sadly, this will more then likely lead to more churn and more layoffs and less money for the network. Before long, Sprint will be Spent. End of story.  | |
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 |  | | Gee PNH says something meaningful. (Takes print screen).
I guess this would, as you said, be a change and allow customers to breach their contracts. That is the LAST THING Sprint needs. I mean this was their ONE POSITIVE marketing tool. Unlike the other guys, we have no caps. Now, they are just one in the same competing. Way to go numbskulls. You've successfully killed off the reason why I actually liked you guys. If they keep this, I WILL look for another provider after being with you for 10 years. | |
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 |  HarleyYacYacoPremium join:2001-10-13 Allendale, NJ kudos:2 Reviews:
·Optimum Online
| Yep! You would think. I sang them praises a few weeks ago after I got my revised bill. I Have a Palm Treo with 3 other phones on my plan (1400 Shared N/W Free) Texting all phones and Data for my Treo. I got a $120.00 . Now they give the remaining few another "easy out" from a 2 year contract. The other Wireless companies seem to be no better. Lee -- "I Don't feel Tardy" "When Clinton Lied, All that was left was a stained dress. When Bush lied, all that was left was 4000 less US Soldiers.. | |
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 |  | | LMAO...
A legal VALID way of terminating yer contract!
So, what is this really saying???
A) Sprint wants the "leechers" off to "normalize the network", or
B) Sprint's network is not up to snuff, and thus, killing "leechers" is the "easy way out"????
What's up with this?
Sprint (fill in yer own co_____) says "We will charge you $ xx.xx per month for a certain speed cap, with UNLIMITED use.... Yet now we get popped for using what we pay for???!!?
I love the "easy way out" of a contract... just suck it all for it's worth!
Oh BTW, make sure ya look at the "early termination" clause!!!!!!!
"OK, Mr. Smith, you have violated our (new) TOS.... As a result, we are terminating your contract, and furthermore, since your contract was terminated prior to your agreed upon term, we we'll charge you a sweet exit fee....."
Do companies like this really desire customer retention?? Or are they going to alienate 50% to rid themselves of the 5% of the customers who actually USE the BW they pay for???
Unfortunately, they KNOW that the other 45% just surf and Email and unfortunately, perhaps unknowingly, are paying $$$ for BW they COULD be using, but don't. While the people who pay the $$$ for the BW and USE it, are fugged!!! -- Dave, Chicago - Edgewater/Uptown, @ the lakefront | |
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 plkLil' Duffer Burger BarnPremium join:2002-04-20 Ogden, IA | rural option So much for this being an option for rural home users. | |
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 |  | | Re: rural option I know what you mean. We use sprint EVDO cards with Kyocera routers as backup systems for a couple of our clients who have trouble with their T-1s staying up during heavy rain. It makes a great way for the credit card machines to still work, but there's a lot of traffic being passed for some people. | |
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 |  |  LinklistPremium join:2002-03-03 Longport, NJ kudos:5 | Re: rural option
said by nnaarrnn:I know what you mean. We use sprint EVDO cards with Kyocera routers as backup systems for a couple of our clients who have trouble with their T-1s staying up during heavy rain. It makes a great way for the credit card machines to still work, but there's a lot of traffic being passed for some people. Credit card machines? Then I assume your clients are businesses. Then they should get a business account with an SLA and the 5 GB limit should not be a problem. -- My BLOG .. .. Internet News .. .. My Web Page | |
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 |  |  |  patcat88 join:2002-04-05 Jamaica, NY kudos:1 | Re: rural option So $2000 a month is justified? | |
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 |  |  |  |  pnh102Reptiles Are Cuddly And PrettyPremium join:2002-05-02 Mount Airy, MD | Re: rural option said by patcat88:So $2000 a month is justified? You can get a credit card machine that works with a landline or a traditional cell phone. -- This isn't fair! I was only supposed to hate just ONE presidential candidate! | |
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 |  |  |  |  |  | | Re: rural option this is a point of sale system (indoor go kart track) with about 25 points of sale. it HAS to be over IP, and weekends, 20+ have to work. there is a T-1 line (2 actually) but they fail during heavy rain. The lines for them run through the sewer, and even though we've had verizon out to replace the lines, they still go out in bad storms. The movie theater right beside their building looses connectivity too. My company has 17 cell lines with sprint, and we added the EVDO card/router to our account, and resell it to the go kart track as backup for the Point of Sale system to contact whomever it contacts in Florida to verifiy the charges. | |
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 |  |  |  | | no such thing as an SLA with any wireless setup. | |
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 |  |  |  |  yahtzeePremium join:2000-12-03 Richmond, VA | Re: rural option said by nnaarrnn:no such thing as an SLA with any wireless setup. Check your facts..... | |
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 |  |  |  |  |  | | Re: rural option I should have said no such thing as a guarantee of SL with wireless. | |
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 |  |  |  |  |  |  patcat88 join:2002-04-05 Jamaica, NY kudos:1 | Re: rural option There is no guarentee of a SL with any provider. SLAs are just a myth, you just get that month's charge free. They don't bring out people at 1 AM in the morning, and they don't reimburse you for lost wages/profits. | |
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 |  |  |  |  DogfatherPremium join:2007-12-26 Laguna Hills, CA 1 edit | said by nnaarrnn:no such thing as an SLA with any wireless setup. Not true, I had one with Covad Wireless and Sprint at least used to offer an SLA for the CDMA service. | |
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 |  |  |  | | said by Linklist:said by nnaarrnn:I know what you mean. We use sprint EVDO cards with Kyocera routers as backup systems for a couple of our clients who have trouble with their T-1s staying up during heavy rain. It makes a great way for the credit card machines to still work, but there's a lot of traffic being passed for some people. Credit card machines? Then I assume your clients are businesses. Then they should get a business account with an SLA and the 5 GB limit should not be a problem. Credit card machines hardly need broadband. They work fine on 300bps dialup links. Just get an n-way line-sharing device and a POTS line or two. No need for uselss SLAs. | |
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 |  1 edit | The service is called Sprint Mobile Broadband Connection. Not Sprint Rural Home Broadband Connection.
These rural folks using this as a home connection probably had a hand in killing this off. | |
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 |  |  Reviews:
·Embarq Now Centu..
3 edits | Re: rural option Large cities are the cause for this. They don't care about 2 or 3 people hogging a tower out in the boondocks. However, i'm sure they do care about 15+ people eating up a tower in a city such as Chicago, which is where they need to control bandwidth, as most of those towers only have 2 T1's worth of backhaul at most. There are plenty of people who use this as both their home and mobile connection in urban areas, my boss being one. Either case, 5 GB is ridiculous, they're just becoming followers. At least be a little different and try 10? Now it's REALLY becoming a ripoff at 59.99/month (or 61+ after tax).
-- Asus P5N-E SLI|E4500|2 GB DDR2 800|8800GT|Audigy + Front Bay|Hauppauge PVR-150MCE|Vista Ultimate + XP Pro SP2 dual boot|Sony Vaio VGN-CR290|Sprint Mobile Broadband|Netgear WGR614v8 | |
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 |  |  |  Reviews:
·Bright House
| Re: rural option said by ydoucare:Large cities are the cause for this. They don't care about 2 or 3 people hogging a tower out in the boondocks. However, i'm sure they do care about 15+ people eating up a tower in a city such as Chicago, which is where they need to control bandwidth, as most of those towers only have 2 T1's worth of backhaul at most. There are plenty of people who use this as both their home and mobile connection in urban areas, my boss being one. Either case, 5 GB is ridiculous, they're just becoming followers. At least be a little different and try 10? Now it's REALLY becoming a ripoff at 59.99/month (or 61+ after tax) Wait, what makes you think they only have a few T1's? I only ask because most of the ones I have seen either have a microwave repeater on them for backhaul, or are hooked up to the PSTN directly at the tower via a CO/Switch, or remote switch, and those are fed by fiber in most cases, or again by microwave... What phone company were you talking about? I want to know so I don't make the mistake of buying their service one day... -- SIPPhone/Gizmo # 17476200648 / PIMPNET Chatline / Ran by Asterisk & Slackware 10.1. | |
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 |  |  | | Why bash the 'rural folks'? We have just as much right to have broadband as the next guy. If they advertise the service as a "broadband connection", how is it not able to be used at your home for the main connection to the internet? I use Alltel as my main connection, and as the only connection I'll most likely ever see out here.
We're not all as privileged as you are in the cities. Hell, many city folks don't have that many options either. | |
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 |  |  |  LinklistPremium join:2002-03-03 Longport, NJ kudos:5 | Re: rural option said by random_texan:Why bash the 'rural folks'? We have just as much right to have broadband as the next guy. Of course you do. But it is going to cost more. Part of the charm of living in rural areas. But other costs will be lower. All part of the tradeoff of choosing where you live. -- My BLOG .. .. Internet News .. .. My Web Page | |
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 |  |  |  DogfatherPremium join:2007-12-26 Laguna Hills, CA | You have no "RIGHT" to broadband. | |
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 |  |  |  |  KrKHeavy Artillery For The Little GuyPremium join:2000-01-17 Tulsa, OK | Re: rural option said by Dogfather:You have no "RIGHT" to broadband. Which means his statement is still correct as in: "We have just as much right to broadband as the next guy..."
Next guy has zero rights to it too! | |
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 |  |  |  |  |  DogfatherPremium join:2007-12-26 Laguna Hills, CA | Re: rural option That is true. | |
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 |  |  |  |  |  | | said by KrK:said by Dogfather:You have no "RIGHT" to broadband. Which means his statement is still correct as in: "We have just as much right to broadband as the next guy..." Next guy has zero rights to it too! That's kinda why I said that. I don't have any illusion that I'm SUPPOSED to be provided broadband. I just didn't like the statement that people in rural areas such as myself are the reason these changes were happening. | |
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 |  |  |  |  PDXPLT join:2003-12-04 Banks, OR | said by Dogfather:You have no "RIGHT" to broadband. You have the right to have broadband available. According to the 1996 Telecommunications Act, it is U.S. policy that affordable broadband will be made available to all Americans.
We're 12 years into it, and that policy has not been fulfilled. Yet. It may never be. | |
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 |  |  shoan join:2006-02-27 Benton, AR | when i checked this out in the store the salesman told me that sprint has no problem with it being used as a home dedicated connection. They market it as a dsl/cable alternative in the local sprint store. So this is not just a rural killed it thing. But thank god for a good wisp opening up in our area or we would have had nothing now that sprint is going this route. | |
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 |  Reviews:
·Millenicom
| Well, so much for considering Sprint as an option for getting reasonable Internet service on the same level as cable and DSL. Us rural folk have to fork up more money for Internet speeds not on par with cable and DSL plus unreasonable monthly caps.  | |
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 patcat88 join:2002-04-05 Jamaica, NY kudos:1 | wimax Guess the new Xohm/Clearwire will have 5GB caps and P2P throttling too. You fanboys can go kill yourselves now. | |
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 |  See 6 replies to this post |
|
 decifal join:2007-03-10 Bon Aqua, TN kudos:1 Reviews:
·Verizon Broadban..
| damn it Mother Fu#$ers! I just canceled my isdn in favor of the sprint evdo service and now this crap?!? Why do we even have 3 wireless company's, they are all the same now!! Exactly the same. In fact, I bet if you dig deep, the same people set on the boards that make up these decisions..
This is it, landline buildout must be mandatory and 200gig cap acceptable cap for todays technology, but reviewable for future requirements due to higher richer media content.. New definition of rural, and non profitable areas is if you can't get cell service your rural, and if you can drive for more than one exact minute at 35 miles an hour without seeing another house then your rural. Everyone else needs build out service.
And yes i'm pissed atm | |
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 |  |  decifal join:2007-03-10 Bon Aqua, TN kudos:1 Reviews:
·Verizon Broadban..
| Re: damn it I mean, why are they all doing 5 gig? Why not entice people with at least a higher limit? 10gig too much? I understand that there's these upside down wheel chair kids that have nothing better to do than to download porn and video all day, but what about the people that hardly ever get near the limit, then one month they may god forbid check out some of the online tv or streaming services and bam, limit maxed out? Its sick to think about really.. Where has technology gone today?
We can do better than this folks.. Seriously | |
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 |  |  |  patcat88 join:2002-04-05 Jamaica, NY kudos:1 | Re: damn it said by decifal:I mean, why are they all doing 5 gig? Why not entice people with at least a higher limit? 10gig too much? I understand that there's these upside down wheel chair kids that have nothing better to do than to download porn and video all day, but what about the people that hardly ever get near the limit, then one month they may god forbid check out some of the online tv or streaming services and bam, limit maxed out? Its sick to think about really.. Where has technology gone today? We can do better than this folks.. Seriously Race to the bottom collusion. Every corp exec knows its cruel to release a new product and make the other guys/execs do catch up. | |
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 | | More BS from SPRINT? I have no use for EVDO or for most of what Sprint or any other Cell Phone carrier/service "offers" because 1. The service is just too little for too much 2. Is NOT what they advertise-always fall short of their claims 3. Restrictions-CAPS-Always in favor of the provider. Tired of the "Thou shalt not" terms resulting in ETF penalty.
They can keep their texting service, internet cruising GPS MP3 et al. Just provide decent clear stable voice service- a readily accessible voicemail service, accurate billing for service rendered. Cut out the BS with the surcharges non regulatory fees. Spell them out upfront instead of deceitfully hiding them via their outlandish TOS. In short: Offer a good product., price it fairly and be honest. I know too much to ask for an American corporation. | |
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 | | WOW free roaming! That is alot better then others that make you pay per k for roaming. | |
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 | | We can thank the thieves who hogs the bandwidth with P2P. Now all of us legitimate users will suffer  | |
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 |  Reviews:
·Acanac
| Re: We can thank the thieves said by ninjatutle:who hogs the bandwidth with P2P. Now all of us legitimate users will suffer Riiight... Must be those illegal linux distributions i've been downloading last month. Damn, i feel like such a pirate !
Adi | |
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 |  | | "Thieves"???
This is just sweet...
How can anyone using ALL their BW, for LEGAL traffic, be labeled a "thief"????
WTF?
As the dude said, what about entire Linux distros, and numerous other GB iso's that people are LEGALLY d/l'ing AND, u/l to friends etc.???
Thieves my A$$!
My guess is the people who cry "THIEF", are the ones who want the goodz!!!!!
Take out all the goodz, and let the rest of us use our BW for what we're PAYING for! -- Dave, Chicago - Edgewater/Uptown, @ the lakefront | |
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 |  |  | | Re: We can thank the thieves How many Linux distros does one need? 
And why are people always claiming they're grabbing Linux distros when using P2P  | |
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 Pichin join:2001-07-01 Oviedo, FL | 5GB monthly EVDO Cap Verizon and Att have caps, it makes sence that Sprint would have caps. -- What's the speed of dark?
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 |  | | Re: 5GB monthly EVDO Cap Actually, it doesn't make sense. If Sprint Wireless is hurting, it needs to differentiate it's product from the other companies. The lack of a monthly quota was one such selling point.
So, with the 5 GB quota, Sprint offers nothing the others don't offer. Given everything being the same between Sprint and Verizon (let's keep with compatible technologies), who wouldn't go for the more financially stable company? | |
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 |  |  EPS join:2008-02-13 Hingham, MA | Re: 5GB monthly EVDO Cap Indeed- from comparisons of Sprint and Verizon EV-DO it's often concluded that the two are roughly equivalent (local coverage and conditions may vary) but Sprint is uncapped, which makes it the better choice. If Sprint is also capped, that only really helps Verizon Wireless. | |
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 |  |  |  | | Re: 5GB monthly EVDO Cap If Sprint must do caps, it should be 10GB. That will keep users from moving to another carrier with 5GB cap. | |
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 |  DogfatherPremium join:2007-12-26 Laguna Hills, CA | Not if they're already bleeding subs to Verizon and AT&T. | |
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 ftthzIf love can kill hate can also save join:2005-10-17 | guess if this is imposed I'll be moving to another service once I get a notice | |
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 |  patcat88 join:2002-04-05 Jamaica, NY kudos:1 1 edit | Re: guess if this is imposed Who? No 3G T-Mobile? Everyone has 5GB caps or doesn't have 3G. | |
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 | | No caps, only reason I use it I have Sprint as my voice and data carrier because they did not have data caps.
Generally, I'm happy with the data service. But this is a good reason to cancel.
After several quarters of bleeding customers, Sprint should avoid a move like this. The upside for imposing caps has got to be minimal. If it's really just 1% of their users who are getting a free ride, who cares? You'll definitely lose more customers from this move.
This announcement is another nail in their coffin. | |
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 hdmanFlt RiderPremium join:2003-11-25 Appleton, WI Reviews:
·exede by ViaSat
| Alltel is the last.... Well, Alltel is the last one with "unlimited" EVDO access. Lets hope they understand that is a DRAW and continues to offer more for less!
HDMan -- The proper way to break in a Harley: Grab a fist full of throttle, and ride it like you stole it!!! | |
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 EPS join:2008-02-13 Hingham, MA | Wait, what? But I thought Sprint loved the consumer and were the good friendly cellular carrier! What's happening? Is Sprint trying to destroy one of their last bases of support now?
Honestly, this company just looks more and more like a mess nearly every single time they do something... | |
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 | | We will have to wait and see Since we are all just assuming what Sprint's final policy may be let's not get our undies in a bind just yet. Depending on how the caps are implemented they may actually be a good thing. If the caps are added to voice plans, like the Simply Everything plan then that could leave the network available to people that pay way more for the Broadband Access Cards for their laptops. For example the EvDO add-on for voice plans is only $15/month, but people with PDA's can tether their phones to their laptops (at least I can with my HTC Touch) and if people do that and use up loads of bandwidth then Sprint is losing money. This policy could just force those people to actually pay for what they are going to use. | |
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 1 edit | Sprint Lost me as a Future Customer
I was actually going to buy an EVDO card this weekend, and then again yesterday (Monday) because they were effectively "unmetered" and truly "unlimited." However, I felt something wasn't right, and sure enough -- the news has been announced.
I will just add the BroadBand Access to my Verizon account and be done with it -- 1 company, reliability and the same ol' rules to be done. After all, I will have a 30-day worry free guarantee...so if it doesn't work out, I will just cancel the service. 
Edit:
It does make me wonder if they can actually impose these new restrictions on existing contractual customers. After all, they would have to send out a notice, and give them 30-60 days to respond to either accept or deny the new contractual terms. Personally, if it were me, I would not accept it, and terminate service. Too many people do this, and perhaps the new CEO would say "Maybe this wasn't such a good idea...let's try upping the cap, or keep it removed all together."
Customers are #1 Priority -- not when it comes to investors and the falling rate of the American Dollar. | |
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 n2jtx join:2001-01-13 Glen Head, NY | Let me be the first to say... Buh bye Sprint! I think you have made another stupid move that will ensure your ultimate fate. When you are at rock bottom the last thing you need to do is imitate your competition. Especially when your competition has a better financial footing and people are more willing to switch to them if there is no perceivable difference. -- I support the right to keep and arm bears. | |
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 T4K join:2002-03-13 Roach, MO | Your other alternative is Alltel Which I'm probably going to go with Alltel sometime next week. Still on Verizon Wireless here. Finally have coverage in my area. | |
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 | | Give the people an option If they were loosing money on this, offer unlimited at a different price point. Getting metered aint my thing.
Throw out a number an see if people will bite. | |
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 rawgerzThe hell was that?Premium join:2004-10-03 Grove City, PA | Karl
Are you going to put an inquiry to Sprint's PR and see if they give you an official statement? | |
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 | | Chill out Nothing has happend yet this is just speculation. This may never happen. | |
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 |  EPS join:2008-02-13 Hingham, MA | Re: Chill out That's a very good point, this may be scrubbed before it ever happened...
But this is very bad publicity for Sprint- now the idea that they might cap is on the table, and that hurts the "uncapped" element that is a draw for Sprint EV-DO. | |
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 |  | | We did chill out a few weeks ago when Sprint Mobile Broadband reseller Millenicom, was rumored to be capping to 5GB from unlimited. The head guy reassured everyone it is a rumor put out by a competitor. Now, its looking more and more real.
I'm pretty bummed out today. I know I'm not alone  | |
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