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Sprint's Instinct Reaches Record Sales
Dubbed just an iPhone-copy, it's still managed to sell well
by KathrynV Sunday 29-Jun-2008 tags: business · wireless · hardware · Sprint Broadband Direct
Sprint recently teamed up with Samsung to offer a phone called the Instinct which many have said is just a copy of the iPhone with less memory and other drawbacks. Despite these negative initial reports, the phone managed to do well in the market, reaching record-breaking sales in the first week that it was launched. It is believed that this was due to the phone's similarity to the iPhone and the fact that it was released a few weeks prior to the iPhone at a significantly lower price. Some say that these sales are just a temporary thing which will decrease considerably as soon as the new iPhone hits the stores but Sprint and Samsung are hedging their bets the lower cost will keep sales high.

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Anonymous
Premium
join:2004-06-01
IA
kudos:1

Plan price

The hardware is cheap with a 2 yr contract but Sprint also requires to get their unlimited plan at $99/mo.

No thanks.

lordkuri

join:2001-12-16
Des Plaines, IL

Re: Plan price

Not quite true. It does require one of the Simply Everything plans, but there are a few of them.

»www.nextel.com/en/stores/instinc···ls.shtml

Anonymous
Premium
join:2004-06-01
IA
kudos:1

1 edit

Re: Plan price

Still expensive...

BTW I was checking their SERO offering and that was the only plan offered.
Jonbo298

join:2004-01-12
Council Bluffs, IA

Re: Plan price

iPhone isn't any better.

$69.99 for just 450 minutes and the data plan which is basically required with the new one. Not including texts if you go the 3G iPhone route.

Instinct gets all for starting at $69.99. I have Verizon personally so I know things aren't the cheapest, but I get what I pay for and no complaints. Dare I got recently has worked out well also.

Anonymous
Premium
join:2004-06-01
IA
kudos:1

Re: Plan price

iPhone is even worse. I never said anything about iPhone though.

Alcohol
Premium
join:2003-05-26
Climax, MI
kudos:3
Reviews:
·Comcast
Why would Iphone affect it's sales? It's a completely different network. Sprint users will buy this phone, ATT users will buy the Iphone.

I highly doubt people are paying the termination fee and switching to sprint solely because of this phone.
michigandave

join:2007-05-16
Fenton, MI

Re: Plan price

Regardless, Sprint gets what they want, even with a knockoff phone: records sales and locking customers into a contract. Sounds like they win even if sales trail off very soon. Right now, it's about revenue.
--
The Atrium Forum

MR1023428880

@cox.net
Sprint lost over a million people the first 3 months of 2008 - you bet your a$$ they're going to leave for a "bigger" reason.

Alcohol
Premium
join:2003-05-26
Climax, MI
kudos:3

Re: Plan price

said by MR1023428880 :

Sprint lost over a million people the first 3 months of 2008 - you bet your a$$ they're going to leave for a "bigger" reason.
Yeah, their network sucks.
DarnellP

join:2004-10-12
Las Vegas, NV

Re: Plan price

said by Alcohol:

said by MR1023428880 :

Sprint lost over a million people the first 3 months of 2008 - you bet your a$$ they're going to leave for a "bigger" reason.
Yeah, their network sucks.
In your opinion, of course. I happen to think their network is pretty good.

tiger72
SexaT duorP
Premium
join:2001-03-28
Saint Louis, MO
kudos:1

Re: Plan price

consider yourself lucky. Even when i'm on/around their corporate campus it drops calls.
xenophon

join:2007-09-17

Re: Plan price

said by tiger72:

consider yourself lucky. Even when i'm on/around their corporate campus it drops calls.
Huh, I don't have that problem. A friend lives near there and doesn't have a problem. But they do have 13,000+ employees/users in a couple block area. Would be difficult to manage. The other carriers that have that many in one place would likely have the problem too.

When I had an ATT phone, I could pick the spot when driving when a call drop, with 100% accuracy.

HarleyYac
Yaco
Premium
join:2001-10-13
Allendale, NJ
kudos:1

1 edit

Re: Plan price

Hi,
I Agree.... I keep hearing of all the issues and I never had a problem besides billing.Which now is GREAT!!!!
Lee
EDIT
Plus my 19% Discount is Really Great GREat! With 99.9% drop call free

MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
I guess it depends in what city but so far I've had zero droped calls since I got it in December. I've visited LA and Las Vegas (just a few days ago) with excellent service and zero droped calls.
--
Team Discovery-Join the fight

Alcohol
Premium
join:2003-05-26
Climax, MI
kudos:3
Reviews:
·Comcast
said by DarnellP:

said by Alcohol:

said by MR1023428880 :

Sprint lost over a million people the first 3 months of 2008 - you bet your a$$ they're going to leave for a "bigger" reason.
Yeah, their network sucks.
In your opinion, of course. I happen to think their network is pretty good.
It's not my opinion. It's a fact. Proof is available by the coverage area map.

grydlok

join:2004-01-06
Richmond, VA

Re: Plan price

Prove it, Show proof that their entire continental United states Network sucks.

Alcohol
Premium
join:2003-05-26
Climax, MI
kudos:3
Reviews:
·Comcast

Re: Plan price

said by grydlok:

Prove it, Show proof that their entire continental United states Network sucks.
huh? Did you read my post? I said coverage area map.. Which would mean the coverage in my area.

grydlok

join:2004-01-06
Richmond, VA

Re: Plan price

"Yeah, their network sucks." - Alcohol

I don't see anything in the reply that says your area. So once again PROVE their NETWORK SUCK or retract such a broad and incorrect statement.

AB_Lazy

@dslextreme.com
said by Alcohol:

It's not my opinion. It's a fact. Proof is available by the coverage area map.
It's your opinion, and everyone is entitled to theirs as well. At my house, only Sprint works fully. (GSM phones get no reception, and Verizon can't maintain a call)

So, yeah. Feel free to compare coverage maps (or whatever), but for many other's actual practical use, one network may be better suited - coverage maps or otherwise.

81399672
Premium
join:2006-05-17
Los Angeles, CA
kudos:2
said by Alcohol:

said by MR1023428880 :

Sprint lost over a million people the first 3 months of 2008 - you bet your a$$ they're going to leave for a "bigger" reason.
Yeah, their network sucks.
Maybe in NJ but no in southern california. If sprint ever don't have a signal, it automatically and for free roams on verizon network.

huntml

join:2002-01-23
Mullica Hill, NJ

1 edit
You are talking out of your a$$. If there is *anywhere* Sprint's network is rock-solid, it's north-central Jersey. I've been all around the Brunswicks/Somerset/the Plainfields, Bound Brook, Metuchen, etc., *never* been out of coverage.
slckusr
Premium
join:2003-03-17
Maumee, OH
kudos:1
2 years with nextel one year with verizon and happy to be back with sprint, good coverage good customer service,easy to read no BS bills.

Im pretty satisfied overall. ( coverage in my house sucks)

iDontCare

@niagara.net
The iPhone is a status symbol, and a hot one right now. Similar to the PS3 a couple of Christmases ago. We all saw people paying 2x to 3x retail price for those things on Ebay.

I know here in Canada, a lot of people switched from Bell Mobility to Rogers just so they could run an unlocked iPhone (EBay for $600US - $800US) or a look alike. Never mind that at the time, the iPhone wasn't fully supported, and some of the features didn't work right over here, they were just happy enough to have the overpriced thing hanging from their hip.

By having a iClone in their official lineup, they can head off some of the migration. At least until, Apple decides whether to introduce a CDMA version of the iPhone.

FastiBook

join:2003-01-08
Newtown, PA
I know 10 people who just switched last week from sprint to get the iPhone. They got a crap free phone to use till it goes on sale.

David
I have a son- d3
Premium,VIP
join:2002-05-30
Granite City, IL
kudos:68

i am using

this thing kinda sucks, if you don't keep on it, it shuts off. Sprint's network here sucks!

bottom line: this thing might be better on a better network.

HEDP

join:2008-04-27
Miami, FL

Re: i am using

iPCS territory, welcome to Sprint's cancerous area.

JaM4150
Premium
join:2005-10-27
Matamoras, PA

Re: i am using

How is that Sprint's cancerous territory. The network doesn't belong to Sprint. The Great Lakes region has a carrier who owns its own network but uses the Sprint name as well as the Sprint SID's, Sprint Affiliate.

HEDP

join:2008-04-27
Miami, FL

Re: i am using

Exactly, that's why everyone always reports problem within their boundaries as opposed to other territories that are owned by Sprint which actually have some form of quality.

In order to just that "Affiliate" to put EVDO on their towers was a mission, and even if they did according to reports they did a terrible job at it.

That affiliate is garbage from what I been reading over and over again from many different sources, and so far has caused nothing but trouble since the merger.

PolarBear03
The bear formerly known as aaron8301
Premium
join:2005-01-03

They sound desperate

They are willing to pay you to advertise their product. Sounds like they are afraid this thing won't hold a candle to the iPhone, although I think it MAY stop some unhappy customers from defecting to AT&T for the iPhone.

Tim89089

@verizon.net

Plans start at $69.99 (include UNLIMITED text messaging!)

This is not true. You are spreading false information. I bought two Instinct phones last week purely because AT&T's plans are outrageous! iPhone 3G is a little better but a lot more expensive due to much higher AT&T monthly fees. However, Sprint Instinct even beats iPhone in some aspects!

Here are Sprint's plans for Instinct:

- $69.99 for single line includes 450 minutes for talk time and unlimited turn-by-turn GPS navigation (with text to speech Street names, traffic alerts and re-routing), unlimited streaming TV and radio channels, web access and UNLIMITED TEXT messaging!
- $129.99 for 2 lines with 1500 talk time and same features as above.

On the other hand, the cheapest equivalent iPhone 3G plans will cost:
- $69.99 + $20 (for unlimited text messaging) = $89.99 per month for 450 minutes of voice, unlimited text messaging and data. There is no FREE unlimited text messaging included. iPhone doesn't have live TV channels! The GPS navigation will probably not be like the real Telenav GPS on Sprint Instinct which even announces the names of streets like high-end car GPS units. iPhone will probably not have camcorder included while Instinct does.
- $89.99 (1400 shared minutes) + $60 ($30 x 2 for data) + $40 ($20 x 2 for unlimited text messaging) = $189.99 for 2 lines ????

NOTE:
* iPhone 3G plan rates are based on pre-release information. Actuals might change if AT&T decide to compete with Sprint!
* Even if AT&T decides to include UNLIMITED text messaging in the $30 per month data plan, Sprint's 1500 minute plan for 2 lines is cheaper!
* The $99 plan for Sprint Instinct that you mention is for "unlimited" TALK-TIME and is still cheaper than equivalent plan from AT&T and Verizon because it includes extras that others charge for!

Source: »blogs.zdnet.com/Apple/?p=1843

Fubar

join:2001-02-20
Phoenix, AZ
kudos:2

Re: Plans start at $69.99 (include UNLIMITED text messaging!)

And with my company I get a 22% discount on top of that,

Plus if you know hot to approach them you can get other freebies.......
flyingjoey

join:2005-11-07
Jersey City, NJ
Reviews:
·Comcast

Re: Plans start at $69.99 (include UNLIMITED text messaging!)

Here's my plan
$70 - a month (2 Phones) 800 mins Mins above 800 only .05 cents
$15 - unlimited evdo (average usage 2 gigs per month)
$08 - 500 mins
$05 - Mins start at 7pm
- 27% off
--------------
$80.01

To me... this is NOT expensive for 2 phones.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: Plans start at $69.99 (include UNLIMITED text messaging!)

I get 15% off service on either AT&T, Sprint or Nextel.

Sprint just has a bad vibe ... lots of roaming issues around here, and no SIM cards. I don't use data, except on my Nextel BB 7100i (free), but that network is too small to be usable for me.
--
Canada = Hollywood North

ggggy

@spcsdns.net

New or existing customers?

Is it attracting direly needed new customers or is it existing customers going for it?

lordfly

join:2000-10-12
Homestead, FL
Reviews:
·SkyNet360
·AT&T Southeast

Too bad AT&T has sucky phones

I would never stoop so low as to waste my money on buying anything from Apple. It is unfortunate that the iPhone is linked to AT&T.

I am sure that most would agree that this phone linked to network problem has got to go. I know when I have to upgraded my phone in the next couple of years, I am going to have to purchase it out right because all of the phones that AT&T is providing are crappy and most are dumbed down to the point they do not work correctly.

So why can't the Instinct work on another network? Or can it?

HEDP

join:2008-04-27
Miami, FL

Re: Too bad AT&T has sucky phones

Just like the iPhone can work on any GSM carrier if allowed.

The same will apply for the Instinct on a CDMA carrier if allowed. So even if you don't like Sprint, I am sure Verizon wouldn't mind much activating it for you on their network.
EPS

join:2008-02-13
Hingham, MA

Re: Too bad AT&T has sucky phones

I know in the past VZW has gone back and forth on accepting "non-native" CDMA phones (they have their own testing regimen for the phones they sell), I'm not sure what their current policy.

The iPhone can work on any GSM carrier, but I think it's interesting to note that from all that's been said, the iPhone 3G won't work on T-Mobile 3G.

NetAdmin1
CCNA

join:2008-05-22

Not keyboard...

Just like the iPhone, it is a nice, feature packed device, but without a physical keyboard, not something I would buy. A keyboard with physical buttons is an absolute must for typing an email without having to stare at the screen.

If it slid open to reveal a keyboard, I'd seriously consider it since I'm in the market for a new phone. And in this area, Sprint (as well as the other CDMA carriers) has excellent coverage and clearer voice quality than ATT for some reason. Guess I'll be getting a Mogul.
--
---
Over ten plus years of carrying The Clue Bat...

PhoenixAZ
Get A Mac
Premium
join:2004-01-04
Phoenix, AZ
kudos:1

I like it

As much of an Apple fanboy I am, and an owner of an iPhone, I had to go to the Sprint store to play with one of these.

It is a great little device, and I wouldn't mind having one if I had Sprint. Internet speeds are obviously much faster than the current EDGE iPhones, and it looks like a pretty decent phone.
--
Joshua| About Me

notlikely

@verizon.net

Re: I like it

Only problem is you have to change plans, I have 2 windows mobile phones 2000 minutes shared between 3 phones with 1k text msgs each and alledgedly unlimited power vision tv/internet yet if I wanted and instinct I have to pay 159.00 for a similar plan with only 1500 minutes. Welcome to plans by phone type. If the cost is the same as and Iphone I'd rather have and iphone
flyingjoey

join:2005-11-07
Jersey City, NJ
Reviews:
·Comcast
I have a macbook pro 17" and an iphone (which used to be my blackberry before I swaped the sim). I also have a Sprint Mogul.

I have to be honest with you... the iphone is a neat toy... 'cuz it's really an ipod. Now... the mogul ugly, weird and slow, it's a mobile power house. When I'm on the road I tether and consistently I get better than basic DSL speeds. Average of 1,300 down and 600 up.


Fubar

join:2001-02-20
Phoenix, AZ
kudos:2
Also, Since it is successful, hopefully a lot of third party developers will jump on the bandwagon...

Come on Opera mini.....
Deadbill

join:2004-10-10
Gresham, OR

Phone

I was thinking of getting this phone, but since I am already in a two year contract (1 year through) I am pretty much shafted on the price of the phone, $375 to purchase it (IIRC)

Dogfather
Premium
join:2007-12-26
Laguna Hills, CA

Last hope for Sprint

Who unlike the other major carriers is hemorrhaging customers.
EPS

join:2008-02-13
Hingham, MA

Re: Last hope for Sprint

Sprint is propping up the other carriers- if they weren't losing so many customers, VZW, at&t, and T-Mobile's growth rates would probably be much more stagnant
xenophon

join:2007-09-17
It's the Nextel side losing customers, not the CDMA side, which is growing, just not at the rate of the others.

Even if Sprint lost all their Nextel customers, they'd still be a F200 company. They're not going to die, they may just be a smaller company.

I don't have problems with Sprint service, just the customer support.
EPS

join:2008-02-13
Hingham, MA

Re: Last hope for Sprint

I don't understand this argument- the Nextel side is a very important part of Sprint Nextel Corp.'s business.

The big question around Sprint is the iPhone. If the 3G iPhone is a huge hit, as all media sources are assuming (the "conspiracy" the VZ CEO was talking about), then all the non-at&t wireless carriers are going to be under some big pressure. Even though Sprint PCS isn't suffering the same way as Nextel is, they're lagging behind the rest of the "big boys", and so have the most to lose.

Sprint won't disappear overnight, though, that's for sure. At this point though one wonders if they're going to become an easy target for some overseas carrier (while the US market is slowing, it's still a growth market compared to Europe or Japan, for example)... but if that was going to happen, why hasn't it already? My guess is CDMA- if Sprint was a GSM carrier they'd likely be long gone.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
I've had issues with my Blackberry 7100i during the past week, where Sprint's iDEN (read Nextel) network 'dropped' the data connection on my phone. It went from 'NXTL' to 'NXTl', and no messages would come through. Since this is technically used as a glorified pager, I didn't get pages for quite some time and once noticed, I had to go and reset the radio.
--
Canada = Hollywood North

Dogfather
Premium
join:2007-12-26
Laguna Hills, CA

2 edits

Record sales? Based on what?

quote:
There haven’t been any official sales figures released yet and at this point the question is whether the hype will continue once the new iPhones hit the shelves.
How do they know it's record sales without any sales numbers? Is this just Sprint's claim and if so, it is a record-record or just a record for Sprint?

Sprint User

@dslextreme.com

1 edit

Instinct

I have an Instinct and it's a pretty good phone. Excellent coverage and the data network just flies.

I just went to get another and every store is sold out of the Instinct, so their claims of record sales of this phone ring true here (no pun intended).

As for the $99 all everything plan I don't know what you people are looking at but it's the best plan out there by far, nothing even close from anyone else.

kfsutops
Premium
join:2002-08-19
Tampa, FL

Re: Instinct

said by Sprint User :

I just went to get another and every store is sold out of the Instinct, so their claims of record sales of this phone ring true here (no pun intended).

No...that only proves they are limiting supply to make it seem like a big deal. You really don't think they are above that?

This is pure marketing BS. Wait until the numbers come out. Let's see what they really are.....
--
"There are no stupid questions, but there are a LOT of inquisitive idiots"

Akademiks
I rather die enormous than live dormant

join:2001-04-19
Plainfield, NJ

Re: Instinct

said by kfsutops:

said by Sprint User :

I just went to get another and every store is sold out of the Instinct, so their claims of record sales of this phone ring true here (no pun intended).

No...that only proves they are limiting supply to make it seem like a big deal. You really don't think they are above that?

This is pure marketing BS. Wait until the numbers come out. Let's see what they really are.....
I dont think its BS it happens when any carrier comes out with a hot phone allot of people want (I-Phone as example).

That would be the same as a Drug Dealer telling their clients he/she is out of product to make it seem like theirs is the best, doesn't make sense, there is no money in BS... Its just a supply and demand issue....
--
This ain't no tall order, this is nothing to me
Difficult takes a day, impossible takes a week
I'll do this in my sleep...

kfsutops
Premium
join:2002-08-19
Tampa, FL

Re: Instinct

said by Akademiks:

I dont think its BS it happens when any carrier comes out with a hot phone allot of people want (I-Phone as example).

That would be the same as a Drug Dealer telling their clients he/she is out of product to make it seem like theirs is the best, doesn't make sense, there is no money in BS... Its just a supply and demand issue....
The part that I think is BS is the fact that this is some kind of record.
--
"There are no stupid questions, but there are a LOT of inquisitive idiots"

Akademiks
I rather die enormous than live dormant

join:2001-04-19
Plainfield, NJ

Re: Instinct

True I can see where you are coming from since the numbers aren't out yet...
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·Verizon FiOS

both suck

The phone sucks & sprint sucks... also, no wifi, wtf, so why compare it to an iphone? (Thus, a $129 price tag) It was inevitable that regular phones blurred the line between media phone & smart phone. Sprint is an incredibly difficult company to deal with when it comes to customer service. They are VERY ARROGANT when it comes to billing disputes in the sense that they can do no wrong and refuse to prorate any charges when canceling an account (in or out of a contract). Know this now before taking the subscription plunge!!! They will also NOT HESITATE TAKING YOUR ACCOUNT TO COLLECTIONS IF YOU REFUSE TO PAY THEM AS WELL EVEN IF YOU DISPUTE THE BILL. The company is in the unfortunate position of losing more customers than they gain quarter over quarter. This phone brings nothing to the table to change that. To be honest, Verizon & AT&T offer similar phones at similar prices that don't have an Apple logo.

For now, the only reason I'd keep a cell phone would be for emergency/911 capability. The simple fact is most smart phones cripple WIFI (or don't have the feature) precisely because they don't want the device to be used as a VOIP capable phone.. what incentive would there be for customers to subscribe to cell service if they could just attach to a wifi spot & talk for next to nothing.

Think about it... $3-25 per month with voip versus $55-200 a month for cell phone minute/unlimited plans.

No Limit
Just Say No To Social Promotion

join:2000-10-07
Daly City, CA

re: Sprint's Instinct Reaches Record Sales

So how's the battery life on the Instinct? If it's like other Samsung phones I've owned in the past, it usually stinks. I'm currently using a Samsung Ace now and the battery life is ok until you start using the internet on it or talk for a long period of time. Anyway I've been with Sprint for over 2 years already and the only phone calls that drop are the ones I make to AT&T customers.

Fubar

join:2001-02-20
Phoenix, AZ
kudos:2

Re: re: Sprint's Instinct Reaches Record Sales

said by No Limit:

So how's the battery life on the Instinct? If it's like other Samsung phones I've owned in the past, it usually stinks. I'm currently using a Samsung Ace now and the battery life is ok until you start using the internet on it or talk for a long period of time. Anyway I've been with Sprint for over 2 years already and the only phone calls that drop are the ones I make to AT&T customers.
Not too bad, It lasts a day for me and I use Data, and GPS a lot...

Plus they give you 2 batteries.....

Iridium
Premium
join:2003-04-02
Los Angeles, CA
Reviews:
·DSL EXTREME

I think most of the sales

were from people who thought it could do everything the iPhone could without doing any research. Most consumers are completely ignorant of the different features and types of phones available. it's like OMG IPHONE LETS GET IT.
--
My next laptop will be an Apple, I am fed up with PC's and Windows.

chlen
Ethically Challenged
Premium
join:2001-01-16
Albany, NY

my take

Sprint has fantastic coverage and 3G in my forgotten part of the US. ATT is horrible and only the insane would get TMobile, as they are just crap. VZ is great as well but they are far more expensive.

The Sanyo Katana was possibly one of the best phones I have ever owned.

I use a Palm Centro now, and while palm may lack the "cool" factor, their os is old but solid. I run a lot of inhouse software on it. It works with all of our computers, and it replaced the need for having a blackberry and a phone.

Sprint does great in the places I spend most of my time in.

The only thing ATT has is that it will work in remote areas of northern NY, where there is no other provider. In the cities ATT is with TMobile as the worst.

It varies so much person to person that it all this pecker measuring about networks and phones comes down to what is best for the particular user.

Palm is great because it is easy to code for and stable enough for the field. WM6 crashes a lot more so we switched many of our GIS applications to Palm. They need a better browser...
--
"He who is not afraid today to say 'no' to the repressive machinery of a criminal bureaucracy earns the right to be called a Human Being."
»lp.org/
Zion is our milk
xenophon

join:2007-09-17

Re: my take

I think there are people who just want to bash Sprint based on a past experience. Sprint added CDMA to 4000 Nextel sites and went from 255m pop coverage to 262m today. The network is pretty solid now and they have better roaming agreements than any carrier.

My brother has a Sprint phone in NYC (Brooklyn) and broke then antenna off - still no problems. And he train travels to Philly/DC/Boston often.

The network is a non-issue, it's the customer support that still needs improvement.

tc951

@warpspeed1.net

Re: my take

agreed

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