Suddenlink Turns The Meter Back On
Though They Don't Appear to Be Charging Overages...Yet
Last summer, cable operator Suddenlink decided to impose caps and charge their users overages -- before bothering to ensure that their usage meters worked. The result was a large number of complaints
from users about meters that weren't reliable, and even tracked phantom subscriber usage when the power went out or modems were off. Suddenlink then suspended the usage meter and overage plans
, first insisting their meters were accurate -- then acknowledging they did find problems. Some seven months later and users in our forums point out that the meters have returned
, though Suddenlink hasn't returned to its plan to charge overages -- yet.