Coverage Map or Serviced Markets Really annoying when reading a press release and a state is mentioned, but not where in the state. I really wish companies would just have a map of where they provide service to, similar to wireless carriers, so it's easy to find out if one can be a potential customer. In the very least, mention where in the state. I do see that one can put in their address to see if they're in a serviced market, but frankly I'd rather not have to put my full address down and these systems have been quite inaccurate at times.
said by Sacker:You'll have to provide us details once installed on what they do to upgrade you.
I noticed on the website once I entered my Address (which is in LaVergne, TN) it still showed the 100meg service.
I also called and upgraded to the 300/120 today as well and it requires a tech to come out and do something, but the person on the phone didn't know what except that they are switching away from the V100H Modem they currently use, but he didn't know what modem it will be now. It is scheduled for December 16th so I will let you know how it goes.