dslreports logo
site
spacer

spacer
 
   
spc
story category
T-Mobile Kills Employer Discount Program
by Karl Bode 02:33PM Tuesday Apr 01 2014
While T-Mobile has been a consumer favorite recently for a number of pro-consumer moves, a move announced late last Friday by the company has annoyed many of the company's fans. Posting to the company's blog, T-Mobile CEO John Legere stated that the company would be doing away with their employer discount program.

Click for full size
Called the "Advantage Program," it allowed employees of certain companies to see 5 to 30% discounts on their bills if their employer was a partner.

Beginning April 1, T-Mobile will be moving away from employer rate plan discounts and replacing them with a T-Mobile reward card of $25 each time an employee purchases a new device says the company.

"The old programs were designed to help big carriers close big corporate contracts, with employees as bargaining chips," stated Legere. "We aren’t playing that game anymore. This change is about simplifying wireless for everyone … including employees of small and large companies alike."

Many T-Mobile users however complain they were saving $25 or more under employer discounts, so the $25 reward card doesn't feel quite as consumer friendly to them as Legere is trying to sell it. According to T-Mobile, government or military members aren't impacted by the change.

view:
topics flat nest 
page: 1 · 2
Oceanside426

join:2012-07-15
Oceanside, NY

Sign this petition

Please go to here and sign this petition to stop this »www.change.org/petitions/t-mobil···nt-plans ... Thanks =)
why60loss

join:2012-09-20
Reviews:
·Comcast
·Time Warner Cable
·Verizon Wireless..
·CenturyLink
·AT&T Wireless Br..

3 recommendations

Re: Sign this petition

said by Oceanside426:

Please go to here and sign this petition to stop this »www.change.org/petitions/t-mobil···nt-plans ... Thanks =)

I always hated the idea that employers would give discounts like that. Like why should someone get a discount just because they work at employer X and I don't get it due to working for employer Y but I could sign up for Verizon and get a discount.

I think the employer discount system for cell phones just needs to die. Due to how it tends force staying on the one who gives the discount. In my case it wasn't a big deal due to wanting to be with Verizon anyway for my unlimited data plan.

I would like to sign the petition that says give EVERY one that 5-30% discount.

bobjohnson
Premium
join:2007-02-03
Orlando, FL

Re: Sign this petition

That's the point. Why would Verizon want you to be able to move to T-Mobile? That's why they used to it"Employee incentive program". If you don't like the carrier with the discount then you can pay more for whatever makes you happy.

WiFiguru
To infinity... and beyond
Premium
join:2005-06-21
Irvine, CA
Reviews:
·DSL EXTREME

1 recommendation

said by why60loss:

said by Oceanside426:

Please go to here and sign this petition to stop this »www.change.org/petitions/t-mobil···nt-plans ... Thanks =)

I always hated the idea that employers would give discounts like that. Like why should someone get a discount just because they work at employer X and I don't get it due to working for employer Y but I could sign up for Verizon and get a discount.

I think the employer discount system for cell phones just needs to die. Due to how it tends force staying on the one who gives the discount. In my case it wasn't a big deal due to wanting to be with Verizon anyway for my unlimited data plan.

I would like to sign the petition that says give EVERY one that 5-30% discount.

said by why60loss:

said by Oceanside426:

Please go to here and sign this petition to stop this »www.change.org/petitions/t-mobil···nt-plans ... Thanks =)

I always hated the idea that employers would give discounts like that. Like why should someone get a discount just because they work at employer X and I don't get it due to working for employer Y but I could sign up for Verizon and get a discount.

I think the employer discount system for cell phones just needs to die. Due to how it tends force staying on the one who gives the discount. In my case it wasn't a big deal due to wanting to be with Verizon anyway for my unlimited data plan.

I would like to sign the petition that says give EVERY one that 5-30% discount.

Has nothing to do with working for employer x, y... has everything to do with how many lines (employee or employer) are registered under the corporate ID. The more lines, the bigger the discount for everybody.
WhatNow
Premium
join:2009-05-06
Charlotte, NC

Re: Sign this petition

I don't think this has anything to do with outside employers this is discounts for T-Mobile.
clone

join:2000-12-11
Portage, IN

1 recommendation

That's absolutely precious.
axus

join:2001-06-18
Washington, DC

Too bad, will miss it

We signed up for this like 6 months ago, kind of surprised it was available. It was a 10% discount every month, no change to anything else. Easy come, easy go.
SunnyD

join:2009-03-20
Madison, AL

Changing the industry... by charging more?

quote:
A year ago, I promised we’d change this industry, and this is just one more step in the movement. And, we're not done yet. Stay tuned.
Looks like Legere is now shaking up the industry by finding new ways to charge customers more.
openbox9
Premium
join:2004-01-26
Germany
kudos:2

Re: Changing the industry... by charging more?

Margins are getting thinner and T-mobile actually needs to remain profitable.

Marc

@comcast.net

1 recommendation

so...

that means the 2 year contract renewal i had to agree to when I got my employer discount is null and void too right? I can guarantee T-mobile would laugh if I told them that. Bye bye T-mobile switching carriers now.

delusion ftl

@comcast.net

1 recommendation

Re: so...

T-mobile hasn't done contracts for more than a year, so either you have a nearly finished contract or you are making up a story. In any case, customers on the old plans are not affected, this affects those with simple choice plans.
If you are on simple choice and went under an employer discount the paperwork did state an extension of your contract was required, but it was never placed on simple choice accounts because they cannot be contracted.

Seems a little odd to go through the hassle to switch to a carrier that probably costs more because the other carriers price may have gone up a little.

k1ngr0ach

@verizon.net

Re: so...

Quick to personal attack I see. I had to sign up for a contract when I signed up. Corporate rep said I have to have a contract to get the discount. Now; If I login to t-mobile.com it says I dont have any contract but when I called them 2 months ago they said I actually do have a contract with them till 2015.

ArrayList
netbus developer
Premium
join:2005-03-19
Evanston, IL

Re: so...

It's not a contract. It's a payment plan.

k1ngr0ach

@verizon.net

1 recommendation

Re: so...

No payment plan. Never bought any phones from t-mobiles. People who signed up with corp discount had to sign 2 yr contract. People like me who signed up for discount couple of months before t-mob went contract free still are within 2 yr contract windows.

ArrayList
netbus developer
Premium
join:2005-03-19
Evanston, IL

Re: so...

ah. Well, good luck finding service elsewhere.

delusion_ftl

@172.56.32.x

1 recommendation

Sorry if it came across as a personal attack, I just find more often than not posts like yours are not posted in good faith (meaning, they are meant to misconstrue or fabricate)

It sounds like someone at t-mobile mis-informed you. But even IF you did go under a contract with a simple choice plan, the contract was for the discount, if the discount is removed, the contract is voided. Either way you don't have a contract.

OSUGoose

join:2007-12-27
Columbus, OH

Re: so...

Right....Good luck getting someone at T-Moble to understand that.

hitachi369
Embrace Your Rights
Premium
join:2001-10-03
Grand Rapids, MI
kudos:4

New Programs Often Not Eligible.

When I attempted to add it previously to my plan they explained it is not eligible, where as my previous billing program was. This shouldn't impact any new customer's but largely the older ones who may benefit from changing plans.
shmerl

join:2013-10-21

1 recommendation

Does he even listen to what he says?

quote:
This change is about simplifying wireless for everyone
This isn't "simplifying" anything. It's simply dropping a discount program.

$25 per one purchased device is supposed to be better than constant monthly discount on the plan fee? One buys devices once in several years, and who said you need to buy them from T-Mobile? T-Mobile themselves advocate getting unlocked devices for full price and using their GSM/LTE plans. So one can get such devices anywhere. Therefore those offered $25 are practically irrelevant and non existent.
jpbkslave

join:2013-06-10
East Weymouth, MA

1 recommendation

April 1st

Someone please tell me this is a bad April Fool's Day joke?
unoriginal
Premium
join:2000-07-12
San Diego, CA

Re: April 1st

»www.howardforums.com/showthread.···hanges!!

Its not a joke, there has been a ton of discussion about this on howardforums since last week and several tech news sites picked the story up over the weekend. Im not sure why it took so long for dslreports to finally make a post about it.
biochemistry
Premium
join:2003-05-09
92361

3 recommendations

Funny

Funny how every time a company wants to simplify something, it means jacking the price up.
--
Unicorns! Show ponies! Where's the beef?!

gergles
Greg
Premium
join:2003-05-30
New York, NY

It *is* "simple"...

You pay more for the same service! How simple and wonderful.

simlesa
Premium
join:2006-04-14
Astoria, NY

Student Advantage

I was planning two switch to T-Mobile this month when Galaxy S5 comes out and use my StudentAdvantage discount to get 10% off service. Apparently as of yesterday, that is no longer available. Now I'm reconsidering my switching.

Thinkdiff
Premium,MVM
join:2001-08-07
Bronx, NY
kudos:11

2 recommendations

Really sucks

This isn't just "employee" discounts. It also kills the discounts through Universities as well. My bill will increase $16.50/month because of this "simplification". $198/year.

I was paying around $170/month to AT&T before switching to T-Mobile, now I'll be paying ~$185 for T-Mobile.

And because they don't have contracts on the service plan, they can change the price whenever they want and keep you locked in with EIP. Such a stupid decision.

The worst part is how Legere is trying to spin this on Twitter, basically saying "its still cheaper than the other guys" or in other words "We're screwing you over, but not as much as AT&T would be screwing you". Yeah, thanks.
--
University of Southern California - Fight On!

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

1 recommendation

Re: Really sucks

$170 a month? How? Why?

Thinkdiff
Premium,MVM
join:2001-08-07
Bronx, NY
kudos:11

Re: Really sucks

3 lines. I pay for my parent's phones as well.
--
University of Southern California - Fight On!

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

Re: Really sucks

Are the devices paid for? You could move them to pre-paid and save a ton of money.

Thinkdiff
Premium,MVM
join:2001-08-07
Bronx, NY
kudos:11

Re: Really sucks

Two lines are on EIP, which is why I said I'm effectively locked in.

The "T-Mobile response" to that is the phone pay-off is separate from the contract, but I would've never purchased the phones through T-Mobile without the discount, so that doesn't help.

The before EIP price is very good, around $110 + tax, but once you factor in EIP, there's zero savings over the AT&T plan I was on.
--
University of Southern California - Fight On!

HunterZ

join:2003-07-16
Kent, WA

Oh well

My wife is currently on AT&T and I'm on Sprint. I currently get somewhere around a 20% employer-based discount on my Sprint bill.

We're planning to consolidate under a single plan with a single carrier at some point in order to save money, and we were toying with the idea of trying T-Mobile because they apparently have good coverage where I live (Sprint and Verizon have terrible coverage there, while AT&T and T-Mobile have decent coverage).

This change will probably push us into the arms of AT&T.
Taget

join:2004-07-29

Other discounts?

I assume the discount the 10% I get because I'm a AAA member gets nixed too? That was the only reason I went post rather than pre-paid.

Thinkdiff
Premium,MVM
join:2001-08-07
Bronx, NY
kudos:11

Re: Other discounts?

All discounts, except government and military.
--
University of Southern California - Fight On!

w0g
o.O

join:2001-08-30
Springfield, OR

1 recommendation

bill going up..

Shit then. T-Mobile is.. Nixing a discount program that was available to everyone, which is really a sly way to hide a price increase. Students generally got a 10% cut, and I joined a organization that netted me a 12% discount.

My bill will go from 65$ a month to $79 a month for 1 line unlimited.

Meanwhile Sprint has corporate discounts still. And anyone can sign up for alliant credit union for a $10 donation to foster kids united or whatever it is (listed on the alliant website) and be eligible. Then go to »www.sprint.com/alliant and sign up for 25% discount on basic service and up to $150 off devices and 25% off accessories. Total cost for single line of service: $60, unlimited.

T-Mobile's logic in killing this program is bogus BTW. Lmfao.
--
www.oregonstatehospital.net - CIA and state of Oregon set me up and targeted me with a microwave weapon, learn more.

jason234

@207.237.90.x

1 recommendation

bye bye t mo

there goes the ONLY reason to stay on t-mobile. in nyc they have the absolute worst reception with worse than dialup data speeds.

JoeZ

join:2005-05-24
Ridgewood, NY

Re: bye bye t mo

Not quit true
»www.speedtest.net/my-result/a/783277282

Thinkdiff
Premium,MVM
join:2001-08-07
Bronx, NY
kudos:11

Re: bye bye t mo

Yeah, T-Mobile LTE is actually pretty awesome. I got 39Mbps/21Mbps in Philadelphia recently. In NYC and Los Angeles, I typically get at least 15/15.
--
University of Southern California - Fight On!

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

Feeling the heat

from the shareholders.
openbox9
Premium
join:2004-01-26
Germany
kudos:2

Re: Feeling the heat

Feeling the heat to actually remain profitable as margins are shrinking and competition is increasing. T-mobile started the trend and now its realizing how challenging it can be.

cb14

join:2013-02-04
Miami Beach, FL
Reviews:
·T-Mobile US
·callwithus
·localphone.com
·Google Voice
·Callcentric
·AT&T U-Verse
·magicjack.com

1 recommendation

Good

I am not getting any discount and I do not understand why some people should get discount for working for XYZ employer or studying at XYZ university. I understand that people get pissed off when they take away their freebie but I do not feel like subsidizing them. Good move.

Rambo76098

join:2003-02-21
Columbus, OH

Re: Good

Buying power gets you discounts. End of story.
TuxRaiderPen

join:2009-09-19

TMobile (DT) just can't help itself!

You know I would have been a TMobile customer if...

1) Coverage - HAHAHAHAHAAA.. If I wanted to have coverage that looked like the 80's when cell phones came out I would use TMobile, Spriginost

2) GSM /UMTS - I am not a GSM fanboi.. so their GSM origins, pass.. I find it hilarious that all the GSM fanbois fail to realize that their UMTS they rave about is : CDMA! W-CDMA..

3) Where is Carly? ? ? - You remember her, right??? Again if TMobile HAD COVERAGE and with Carly as their spokesmodel.. SIGN ME UP.. BUT

Coverage... COVERAGE ... COVERAGE trumps any thing first...

4) No employer discounts - You just hung up on 99.9999999999999% of corporate America... Really you think this is the move???? Really??? Yeah.. yeah.. yeah.. you backroom deal for the corporate account, and part of that is a discount to emoployees to make up the deal you gave the corporateslease...

Companies smart enough to know that COVERAGE beats discounts, don't have you as their carrier.. those that do.. well obviously their employees never live the bubble of coverage in some metro place like nycesspool..

I get a nice 30% discount with my carrier.. all because of one thing.. employer.. I wouldn't change carriers regardless of the discount...again that COVERAGE thing...You want coverage you pay for it.. a discount gets it to close, close to being palatable...close...

5) DeutscheTelecom - Hey I just like German companies, and bier! Yeah real bier.. not that schlocheiser that is peddle in the US..and Budweiser , the real one is made in Czech.. but... I would do business with a German company with

a) Coverage, b) Carly(?)

(Some on put out an APB on Carly!!!!)

Really TMo.. you think this is going to endear you to your current customers who might be there just because of an EMPLOYER DISCOUNT...

Your really just throwing random stuff out there to see what sticks...

And it is .. . .

Fail...

Fail...

FAIL!

FAIL!!!

TMobile is just another carrier who won't make it to 2015..
--
1311393600 - Back to Black.....Black....Black....

Want health care? Get a job! No to ACA! No to USNHS or USHIP or anything like them!
Job = Benefits = Health care, simple.
carlos33018

join:2001-01-01
Austin, TX

Re: TMobile (DT) just can't help itself!

It's you're not your, just looking out for ya brah.
snarf7

join:2013-08-31

network for the better

Yall want a better network then yall gotta help pay.

I'm losing my 23% discount too but oh well
m8trix

join:2003-12-24
Phoenix, AZ
kudos:4

Re: network for the better

I get a 20% discount with all the carriers and even though I will loose my tmobile discount its still cheaper then all the others

Thinkdiff
Premium,MVM
join:2001-08-07
Bronx, NY
kudos:11

Hallelujah!

John Legere just announced current customers can keep their discounts. Details posted tomorrow:

»twitter.com/JohnLegere/status/45···06023682

Shows they completely misjudged this one (which isn't a good sign), but at least they corrected it quickly.
--
University of Southern California - Fight On!

KevNYC
Premium
join:2002-03-31
Seattle, WA

Re: Hallelujah!

They didn't correct anything, just clarified. Current customers were keeping the discount, new customers wouldn't be able to add it.

Thinkdiff
Premium,MVM
join:2001-08-07
Bronx, NY
kudos:11

Re: Hallelujah!

No. Originally the plan was to remove all existing discounts. People already received letters stating exactly that.

Go back and read the (not updated) articles on this from the 31st and 1st.

Even the internal memo that leaked on tmonews.com says it.
--
University of Southern California - Fight On!