 
Chiyo
Save Me Konata-Chan
Premium
join:2003-02-20
Minneapolis, MN
clubs:
 ·Comcast
| And here I thought something bad happened About 6:30pm CDT I tried making a call and was greeted with "all circuits are busy" message I thought something big had happened.
Good thing I didn't need to make any calls.
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That was the wild boar.... Moo!
My podcast: The Banzai Beat »www.banzaibeat.com | |
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 | silentlooker
join:2009-11-01 | Re: And here I thought something bad happened Tried calling a friend around the same time and I got that number is not in service. Which was strange being that i called same number 10 min before that and it worked. Luckily this person has back up sprint phone on them for work. | |
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Dread
Macs suck
Premium
join:2005-02-28
Bronx, NY | Usual service? Isn't the outage on par with everyday service from T-mobile anyway? | |
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jcremin
@genesiswireless.us
 from:
jrr7 
| Re: Usual service? I have been with t-mobile for 7 years, and this is the only major service outage I am aware of. The sidekick thing was Microsoft's fault, even though it really hurt a lot of t-mobile customers. Anytime I have ever called their support, they have been helpful and friendly. While I don't think a national multi-hour outage is acceptable, I'm not going to jump the gun because I think they are still a better company at the core than any of the other providers. | |
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Boricua65
join:2002-01-26
Puerto Rico
| Re: Usual service? said by jcremin :
The sidekick thing was Microsoft's fault, even though it really hurt a lot of t-mobile customers.
My best has the Sidekick and he did lose some phone numbers  .
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Illegal aliens have always been a problem in the United States. Ask any Indian. Robert Orben
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bender
Bite my shiny metal ass
Premium
join:2005-03-19
Evanston, IL
clubs: | Re: Usual service? only idiots store all their information in just one place. | |
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| | ccureau
join:2002-12-28
Slidell, LA
 ·VoipYourLife
| said by jcremin :
I have been with t-mobile for 7 years, and this is the only major service outage I am aware of.
Seconded. Besides a serious outage during Hurricane Katrina (name me one provider that didn't have issues in the southeastern US) it's been very solid for me.
One thing that really bothered me last night were how so many people's first reactions to the outage was to threaten running to another carrier. No one guarantees constant, uninterrupted service. The reason for this is that there are things that happen that are beyond anyone's control.
That being said, I'd much prefer that T-mo had been a little more open about what actually happened. Just level with us, and you'd find us more willing to accept things. | |
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DataRiker
Premium
join:2002-05-19
Metairie, LA
clubs: | Re: Usual service? I third that. T-mobile has always been solid, and the customer service is WAY WAY WAY beyond the other big 3. | |
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| | sam64
join:2006-07-31
Newtown, PA
| Re: Usual service? We have had at least one phone in our house with T-Mo for the past 9 years. This is the first interruption of service that I have heard of - no we were not affected, having been using the phone without issue.
I can state that their customer service is heads above everyone else (I also have AT&T and VZW - so I know how they compare).
As others have said, their 3G coverage is lousy but the phone we have is used only for voice calls so I don't care. | |
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FastiBook
join:2003-01-08
Newtown, PA
 ·Verizon FIOS
| T-mobile is not a re-branded VoiceStream, they were bought out by DT in 2001 to plant the base for DT's wireless arm in the us (T-mobile usa). This was mainly to counter rival vodaphone's verizon wireless partnership. This was 2001, 8 years ago.
- A
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LETS GO METS! | |
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IT Guy
Ow, My Balls
Premium
join:2004-07-29
Las Cruces, NM
clubs: | Re: Usual service? You're right, but my point was that I've been with T-mobile since the beginning and I have been happy with their service.
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Don't worry, scrote. There are plenty of 'tards out there living really kick-ass lives. | |
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FastiBook
join:2003-01-08
Newtown, PA
·Verizon FIOS
| Re: Usual service? They do have satisfied happy customers & i respect them as a company more than ccast, vzw, sprint, etc. I'm with att for my own reasons one huge reason being roll-over minutes, iPhone just a perk. 
I think bashers/whiners need to learn to put some "i am happy with this aspect" in with their "oh my goddddd it suckssss" because yea they wouldn't be in business if they were "that bad".
- A
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LETS GO METS! | |
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| moonpuppy
join:2000-08-21
Glen Burnie, MD
 ·Verizon Online DSL
| said by Dread :Isn't the outage on par with everyday service from T-mobile anyway? Spoken like someone who has no idea what they are talking about.
Four years with the service and this is the ONLY outage I have had. | |
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Boricua65
join:2002-01-26
Puerto Rico
| Re: Usual service? I"ve been with T-Mo for only a year before switching to VZW, but I know they haven't had any outages in all these years of being around (it would've made news).
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Illegal aliens have always been a problem in the United States. Ask any Indian. Robert Orben
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Tomek
Premium
join:2002-01-30
Brooklyn, NY
·Packet8
| That happened third time this week NYC was affected in evening hours, I would not be able to make or receive any calls by either immiediate disconnect or all circuits busy message.
However, my outage didn't affect data service. I was still able to browse net, send/receive text even if signal showed no bars.
Temporary solution that worked sometimes was to disable 3G.
Damned Tmobile
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Semper Fi | |
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maartena
Stacked.
Premium
join:2002-05-10
Orange, CA | Had no service.... I had no service on my blackberry around 5PM PST in Los Angeles.
And they still haven't got 3G blackberry either.
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"I reject your reality and substitute my own!" | |
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maartena
Stacked.
Premium
join:2002-05-10
Orange, CA
·RoadRunner Cable
| Re: Had no service.... That's what they said before.... and then postponed it again.
I have an offer on the table from Verizon to take over the 60 or so contracts I have with T-Mobile, including new blackberries. If they postpone it again, they'll lose customers.
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"I reject your reality and substitute my own!" | |
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Wonderful
@cptelecom.net
| T-mobile fail Looks like T-mobile's customer support line is overloaded. Cannot get through to anyone. I can't even get through on their "chat support" on their website.
I'm glad I wasn't aware of the service outage last night and missed numerous important calls, only to find out this morning. Thanks T-mobile. Really classy... | |
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| MRCUR
join:2007-03-09
Columbia, PA | Re: T-mobile fail And how exactly would you like them to notify you? By calling or texting you? That'll work really well during an outage... | |
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flyingjoey
join:2005-11-07
Jersey City, NJ
 ·Sprint Mobile Broa..
| T-Mo well is T-Mo Well let's see... I could be seating on top of the T-Mo Antenna and yet not get a signal. Hahahah
I had them for about 3 weeks, and testing their broadband service and to be honest their coverage was extremely unreliable.
Actually thanks to Tmobile I ran back to AT&T. | |
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| optemino
join:2009-10-13
Patterson, CA | Re: T-Mo well is T-Mo ha ha "i can ran back to AT&T"
anyways, they're network is still growing.... and tweaking, so kudos for having what they have..... AT&T is like what 4-5 years ahead of T-mobile's 3g network? | |
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Dragasoni
We're All Mad Here
Premium
join:2001-12-14
Rotonda West, FL
| T-Mobile Sucks I had a T-Mobile company phone for 3 years between 2003 and 2006. I must say it was the worst service ever. Lots of dropped calls, spotty coverage, and this endless hum that switching phones and SIM cards couldn't get rid of. Plus everyone said I sounded muffled. You couldn't pay me to use their service. Maybe it's better now, but I hated it with a passion when I had it.
My Alltel service (now Verizon) is MUCH better, although I have considered trying MetroPCS to save some money; my bill would be cut in half. Plus they have no contracts, so if it sucks I'll stick with Verizon.
-Dragasoni-
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Vumes
join:2009-01-04
Beaverton, OR
·VOIPo
| Only 5%? Doubtful I just don't buy into them saying it was only 5%. I know a LOT of people with T-Mo (myself included) and they were ALL suffering some sort of outage yesterday. And all these people I know are scattered around the country, not just in my neck of the woods. Something is fishy here with those numbers. | |
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| vanheve2
join:2005-12-16
Chicago, IL | Re: Only 5%? Doubtful Yeah, everyone I know in Michigan and Chicago with T-Mobile was out, and that's about 10 people, as well as my parent's @Home was also out. | |
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| | rmdir
join:2003-03-13
Chicago, IL | Re: Only 5%? Doubtful Mine worked fine. I made a couple of calls around dinner time, and I work in Park Ridge. When I got home and read about the problem I made a couple of test calls which worked fine. | |
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| Pv8man
join:2008-07-24
Hammond, IN | yeah, in Chicago our service was down from 5:30PM to around 12:40AM | |
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| thederf
join:2007-05-20
Scranton, PA | BBR you need to get your facts straight. The 5% reported from twitter was after service was after a majority of service was restored. It was a national voice outage. Inaccurate infop is why I don't visit BBR as often as I used to. | |
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Vumes
join:2009-01-04
Beaverton, OR
·VOIPo
| Re: Only 5%? Doubtful Well T-Mo were the ones that put out those numbers, so I suspect they are trying to make themselves look good. And if it was after most of the outage was over, that's fine, but where are the actual numbers of customers out during the peak time of the outage? | |
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TheRul
You couldn't think of something?
Premium
join:2007-09-18
Victorville, CA
·Verizon FIOS
| Re: Only 5%? Doubtful Here is one who was affected. I was trying to make my way home, and tried to call my wife to tell her that there was a fire and I was going to be late.
Good think she didn't make dinner last night.
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If you can't laugh at yourself, you have nothing to laugh at.
Come and spread the FUD »Pub Games | |
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FastiBook
join:2003-01-08
Newtown, PA | Correct, it was national outage.
- A
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LETS GO METS! | |
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Fobulous
Premium
join:2002-08-14
Missouri City, TX
clubs: | I think it's a lot more than 5%.. for all i know the entire Houston Metro area could be affected and that could take at least 1 million.. | |
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brianiscool
join:2000-08-16
Miami, FL | Project Dark They took their plans literally . lol | |
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carpetshark3
Premium
join:2004-02-12
Colorado Springs, CO
·Qwest.net
| Re: Project Dark We lost our service in Colo. Spgs. I just got a refurb Nokia 6086 and that got service. I don't know if it switched to our wifi as TM was showing no bars or what, but I could call out. Could not receive. Our Motorolas were dead. I just hope TM will give us an explanation. I'm staying with TM as an outage can happen to anything. I just prefer straight answers.
CS | |
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FastiBook
join:2003-01-08
Newtown, PA | Re: Project Dark Some of those affected likely still had roaming ability if there were att service in range.
- A
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tmh
@qwest.net | Impacted just 5%? More like 5% were not impacted. | |
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joako
Premium
join:2000-09-07
/dev/null
·AT&T U-Verse
| Way more than 5% - Later than 12:00 Way more than 5% of T-Mobile users were affected. The outage lasted longer than midnight EST
It seems T-Mobile services were bouncing around last night. Some user might be reachable at 8PM but not 11PM, or I left someone a voicemail at 7PM and at 2AM I couldn't leave them mail "that mailbox is invalid"
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CeroSan
join:2006-03-19
Houston, TX
| We are watching... Well for all you conspiracy nuts, you could say the entire network was down so that the government could finish installing it's monitoring equipment into T-mo's system.
Get your tin foil hats ready people.  | |
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goldfinger32
@comcast.net | Atlanta - Down I lost voice service on my Blackberry at about 5pm. I could not send SMS text messages but BB Messenger and MSN was working. My wife and daughter were both working normally. I also know of a relative in Fort Lauderdale that had trouble.
MR | |
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lexuskool
join:2001-04-25
Brooklyn, NY
| T Mobile has one tower in my area I live in brooklyn new york and when the one tower that was close to me went down or had an outage i had no signal. i tried to search for another tower on my phone none it couldnt pick up another tower. so then i tried to roam onto att wireless towers and the phone in the list said att so i pressed on it to roam and it gave message restricted no access. so i called t mobile they told me to take phone and walk to another tower which is riduculous then they said they have no roaming agreements with att wireless in tHE NEW YORK area. one manager had the gall to say to carry a tower on my back which isnt funny since you cant get no service.i want to let people know anytime you cant pick up a t mobile tower or if there is an outage you cannot roam onto ATT's towers why and this is for the entire 50 states they have no roaming agreements with ATT wireless anywhere. so that means you a sitting duck. for those people who experience an outage try and roam and you will get message restricted no access to att network's towers. so for those who had an outage imagine if you could roam onto att's towers during tmobile outage you could make a call. that is the truth cause i spoke to friends who have tmobile in other states same thing happens. now i will tell you why you get more minutes for your money cause if there towers or network goes down you cant roam onto another carriers network. you are stuck with no service. they have less towers than sprint , verizon and att. thats why you get more minutes for less money. i went to another location to try to pick up another tmobile tower and no luck. t mobile told me to travel 50 blocks from where i am to pick up signal from another tower are kidding me. i waited for tower close to me to be back up. i also got an error on my bill for 200.00 billed and i didnt cancel service my phone was active i spoke to manager to get credit and correction it took over 1 month to get credit back they tried to rip me off and managers just keep lying so do the customer service reps they kept telling me in 24 hours credit will be applied. folks they lie manipulate and deceive customers. as soon as my contract expires i am switching to another carrier. it won't be sprint cause i hear and see people having horror stories with them. i am thinking either ATT or VERIZON. i wonder which is better coverage in new york? anyone know. | |
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jrr7
join:2001-08-20
New York, NY
|  Outage a lot more than 5%!
Incoming calls went to silence, not to voicemail. | |
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T-Mobile Suffers (Another) National Outage
