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T-Mobile Unsurprisingly Not Getting Next iPhone
Leaked Data Suggests September 21 Launch Countermeasures
by Karl Bode Tuesday 28-Aug-2012 tags: business · wireless · TMobile · wireless
T-Mobile finds itself still trying to recover from their blocked acquisition by AT&T, and last quarter lost 205,000 subscribers during the second quarter. While the company has done well in prepaid services, postpaid customers continue to be a problem in no-short portion due to the lack of the iPhone -- something that doesn't appear to be changing anytime soon. A leaked T-Mobile employee training document notes a date of September 21 as part of a "selling against the iPhone" training effort, strongly suggesting T-Mobile once again won't be part of the iPhone festivities. The carrier has stated they're pushing out HSPA+ in the 1900 MHz band so unlocked iPhones can use their faster network, and they also hope that their recently announced return to unlimited data can also help differentiate the carrier.

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marinemaster

join:2004-04-12
Suwanee, GA

misery

Somebody put Blackberry and Tmobile out of their misery........
tcope
Premium
join:2003-05-07
Sandy, UT
kudos:2

Re: misery

Please don't... I like my cheap bills and good service (data/voice).

Test Date: Aug 24, 2012 11:17:18 am
Connection Type: Cell
Server: Salt Lake City, UT
Download: 20.18 Mbps
Upload: 1.27 Mbps
Ping: 138 ms

$50 for unlimited voice and $20 for data up to 5GB. TM really now needs to focus on bring back up their customer service as well as putting out better ads. No one is buying into them having better coverage.

carpetshark3
Premium
join:2004-02-12
Colorado Springs, CO

Re: misery

I like the cheaper rates and no hassles. TMO knows I have a rooted Nexus S.

Voice and basic coverage slowly expanding. Got service along 191 in Utah last fall. Could at least call, text and get VM.

inteller
Sociopaths always win.

join:2003-12-08
Tulsa, OK
$70 for phone service? LOL Can I sell you some bridges?
--
"WHEN THE LAUGH TRACK STARTS THEN THE FUN STARTS!"
tcope
Premium
join:2003-05-07
Sandy, UT
kudos:2

Re: misery

Cheaper for the same? Unlimited voice.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
I like T-mobile.... and I have a low bill.

They aren't good in between cities, I've heard, but they are very good in this area, including full HSPA+ at work and at home.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3

Good!

One less apple subsidy, generally means cheaper prices for service, not covering inventory costs.

tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
Reviews:
·Comcast

Re: Good!

My son recently got a T-mo LTE pone and the At&T tower nearby just added a t-mo cell so he can get 18Mbps in his bedroom (still switches to our N wifi most of the time) at work -outside he hit 26Mbit on a test (bigger city plenty of towers, but lots of people too.) he'll run another test next time he gets off in the early AM say 3 or 4 am.
Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ
Maybe they should advertise to the Android crowd with advertising like "We sell phones from companies who do not sue over geometric shapes."
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports

Pirate515
Premium
join:2001-01-22
Brooklyn, NY

Re: Good!

said by Kearnstd:

Maybe they should advertise to the Android crowd with advertising like "We sell phones from companies who do not sue over geometric shapes."

And just as this ad comes out, Apple will be filing yet another lawsuit.
--
Ask me no questions, and I'll tell you no lies...
A MESSAGE to the RIAA and the MPAA: You shouldn't wound what you can't kill...
Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ

Re: Good!

said by Pirate515:

said by Kearnstd:

Maybe they should advertise to the Android crowd with advertising like "We sell phones from companies who do not sue over geometric shapes."

And just as this ad comes out, Apple will be filing yet another lawsuit.

naturally, they would sue after patenting "comparing two products or services in an advertisement"
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports
marinemaster

join:2004-04-12
Suwanee, GA

coverage

I really, really liked Tmobile as I was with them for a few years. Unfortunately their coverage is not good enough. I think that is the No. 1 issue they are facing.
iansltx

join:2007-02-19
Golden, CO
kudos:2
Reviews:
·Verizon Online DSL
·RoadRunner Cable
·Comcast

Re: coverage

Yeah. I would switch to T-Mobile for my main phone, once they start rolling LTE out, if their network had 4G at my apartment, and 3G at my parents' house. As it stands, TMo appears to have only 2G at both. So I stay with Sprint, which has 3G at both now, and should have 4G at both in a few months.

tiger72
SexaT duorP
Premium
join:2001-03-28
Saint Louis, MO
kudos:1
They're particularly bad in the mid-atlantic where they seem to have hardly any roaming partners. That said, they've been adding towers like hell in areas which were previously roaming in the past weeks:

And they're all HSPA+ to boot. They seem to be skipping GSM entirely on the new deployments.
--
"What makes us omniscient? Have we a record of omniscience? ...If we can't persuade nations with comparable values of the merit of our cause, we'd better reexamine our reasoning."
-United States Secretary of Defense (1961-1968) Robert S. McNamara
ArizonaSteve

join:2004-01-31
Apache Junction, AZ

Re: coverage

tiger72, I think they still need GSM for voice calls but they have good 2G coverage most everywhere. Where did you get that image of the towers? Is there a Legend telling what kind they are, 2G, 3G or 4G?

tiger72
SexaT duorP
Premium
join:2001-03-28
Saint Louis, MO
kudos:1

Re: coverage

UMTS covers voice, so there's really no need for GSM other than for some international roamers.

The legend is:
yellow stripe = roaming
yellow = 2g
green = 3g/4g

Since the towers were very recently added, their actual coverage may not have been updated just yet
--
"What makes us omniscient? Have we a record of omniscience? ...If we can't persuade nations with comparable values of the merit of our cause, we'd better reexamine our reasoning."
-United States Secretary of Defense (1961-1968) Robert S. McNamara
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·T-Mobile US
·voip.ms
·Sipgate VOIP
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Re: coverage

Tiger72, too bad they don't make any difference in the color to show whether it's 3G or 4G since they use different towers. Using the OpenSignal app I found the reason I can't get any data on my Samsung Exhibit 4G phone that won't work on 3G is because there are no 4G towers near me. The only ones in the Phoenix, Mesa or Scottsdale area seem to be located next to T-Mobile stores. There are 6-7 2G and 3G towers around but the nearest 4G tower is about 2 miles away so the signal is too weak to pick up unless I drive over to the mall but I don't hang out at T-Mobile stores that often.

whfsdude
Premium
join:2003-04-05
Washington, DC
Reviews:
·T-Mobile US
said by tiger72:

They're particularly bad in the mid-atlantic

They rock the BosWash. Once you leave Northern, VA - they suck all the way until Florida.

T-Mo is an urban carrier and isn't really competing with VZW. If you consider the amount of people that live in urban areas, T-Mobile should be just fine numbers wise (majority of the population lives in urban areas). Given their higher spectrum, it makes sense to focus on urban areas where you have the spectrum advantage.
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·T-Mobile US
·voip.ms
·Sipgate VOIP
·CenturyLink
Actually they have good coverage on 2G and 3G just about everywhere and if you look at the maps showing coverage and towers on OpenSignalMaps they seem to actually have better coverage in most places than any of the other companies. The problem though is they don't have hardly any coverage with 4G and very few 4G towers. 3G and 4G speeds are about the same though and either one would probably do just as well for most people. They have been selling 4G phones lately that don't get 3G so there's no coverage. It doesn't make sense to me at all. Why would you sell service with a phone that doesn't work? I think they are their own worst enemy. The lack of 4G towers must be why they had one of the Samsung phone updates change the display so it always says "4G" now no matter if you are getting 3G, 3.5G or 4G. On a phone like the Galaxy S that gets both 3G and 4G they make it look like you are always getting 4G service even though it isn't very fast in a lot of places.

Selenia
I love Debian
Premium
join:2006-09-22
Lanesboro, MA
kudos:2

Re: coverage

How can that be? 3G is UMTS(WCDMA) on AT&T and T-Mobile. HSPA+ is an upgrade of the UMTS spec, sort of a software addon, like EDGE is vs GPRS for GSM, correct me if I'm wrong. All the former AT&T 3G towers show up as 4G hspa+ on my lte capable smartphone, but work just fine on my backup 3G phone with about the same signal and call quality. The hspa+/lte phone just gets much higher data speeds. I thought hspa+ phones were backward compatible with plain umts, like the hspa+ towers with my plain old umts phone. I know both phones(4G and 3G, along with all my prior 3G phones) can(and have) fall back to EDGE(GSM). Does T-Mobile not have the hardware to do that built into their phones?
--
A fool thinks they know everything.

A wise person knows enough to know they couldn't possibly know everything.

There are zealots for every OS, like every religion. They do not represent the majority of users for either.
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·T-Mobile US
·voip.ms
·Sipgate VOIP
·CenturyLink

Re: coverage

Selenia, it depends on the phone. My Samsung Exhibit 4G can't get 3G but the Galaxy S can. Here they use HSPA+ on 1700 Mhz for 3G but WCDMA for 4G. The reason 3G towers show up as 4G is because one of the firmware updates made everything say 4G now. My Galaxy S used to say 3G when it was on 3G and 4G when it was on 4G with Android ver. 2.2.1 but after I updated it to the latest 2.3.6 it says 4G all the time now.

tiger72
SexaT duorP
Premium
join:2001-03-28
Saint Louis, MO
kudos:1

Re: coverage

said by ArizonaSteve:

Selenia, it depends on the phone. My Samsung Exhibit 4G can't get 3G but the Galaxy S can. Here they use HSPA+ on 1700 Mhz for 3G but WCDMA for 4G. The reason 3G towers show up as 4G is because one of the firmware updates made everything say 4G now. My Galaxy S used to say 3G when it was on 3G and 4G when it was on 4G with Android ver. 2.2.1 but after I updated it to the latest 2.3.6 it says 4G all the time now.

HUH?
"3g" and "4g" are the same damn thing.

WCDMA, UMTS, and HSPA(+) are all the same. HSPA+ is a higher capacity data bolt on to UMTS. WCDMA is the radio interface for UMTS. It's all the same, dude.

"3g" is typically just up to 7.2mbps HSDPA. T-Mobile refers to "4g" as 21mbps HSPA+ or higher.

No idea what you're referring to with your particular phone. You may want to go talk to T-Mobile if you're not getting 3g/4g service when you're covered by it.
--
"What makes us omniscient? Have we a record of omniscience? ...If we can't persuade nations with comparable values of the merit of our cause, we'd better reexamine our reasoning."
-United States Secretary of Defense (1961-1968) Robert S. McNamara

michieru
Premium
join:2009-07-25
Miami, FL
I really like T-mobile but the only thing holding me back was the unlimited data plan. If they could match the current account I have with Sprint then I would jump over in a heartbeat.

Riusaki

join:2000-09-14
Space

Re: coverage

T-Mobile is bringing back unlimited data as of September 5th.
--
Make the homies say HO and the girlies wanna SCREAM!

michieru
Premium
join:2009-07-25
Miami, FL

Re: coverage

Good, I already purchased the Google Nexus directly from Google and after doing the numbers I will save myself $20 by moving over and hopefully the 3G is not slower than 500kbps.

tmh

@verizon.net

What's all this hype about the iPhone?

The iPhone 4S looks small and chunky beside Samsung's latest. Do you realize how small the screen on an iPhone is? No wonder Apple has to sue to get ahead.

insomniac84

join:2002-01-03
Schererville, IN

Why not unlock them for consumers?

They should unlock the phones for customers. Surely they have insider info on phones that allows them to unlock the iphone.
tcope
Premium
join:2003-05-07
Sandy, UT
kudos:2

Re: Why not unlock them for consumers?

They unlock their own phones. They won't/can't unlock other phones. It's not their place to do this. There could be liability involved.

insomniac84

join:2002-01-03
Schererville, IN

Re: Why not unlock them for consumers?

Zero liability, and they should do it. Consumers have the legal right to unlock their phones.
tcope
Premium
join:2003-05-07
Sandy, UT
kudos:2

Re: Why not unlock them for consumers?

There certain is liability. There is a _reason_ all carriers lock phones. If another carrier were to offer to defeat that 100% legal lock, someone is bound to get a little upset. Since the other carrier is "breaking" someone else's code, they open themselves up to be sued.

In many cases carriers can't unlock other carriers phones.
zefie

join:2007-07-18
Hudson, NY

Re: Why not unlock them for consumers?

What about Cricket flashing bad-esn Sprint phones? Isn't that nearly the same thing?
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·T-Mobile US
·voip.ms
·Sipgate VOIP
·CenturyLink

What about their present 4G only phones on 1700Mhz?

I wonder if that HSPA+ in the 1900 MHz band thing will work on my 4G only Samsung Exhibit II that I just bought that don't work anywhere except on Edge because they don't have 4G hardly anywhere and it doesn't get 3G? They currently are using 3G & 4G on 1700Mhz but I get Edge on 1900 Mhz so I can get that band. Don't know if HSPA+ will work on it though since it doesn't work for 3G on 1700 Mhz.
There's a great Android app called OpenSignalMaps that shows all the cell towers around you and I found that while there are 6-7 2G and 3G towers near me the only 4G tower in the area is 2 miles away so the signal is too weak to pick up where I live. It's within a few hundred yards of the T-Mobile store though so that explains why they have good 4G service at T-Mobile stores but not anywhere else around town.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

Re: What about their present 4G only phones on 1700Mhz?

Interesting, The Exhibit II was the phone I was using, I just got an S3. The Galaxy S3 receives much stronger signals and is much faster then the Exhibit II was, at least for me.

I'm wondering if the S3 has a better radio/antenna.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·T-Mobile US
·voip.ms
·Sipgate VOIP
·CenturyLink

Re: What about their present 4G only phones on 1700Mhz?

KrK, I have a Galaxy S and comparing it to the Exhibit II, the Exhibit II has a better antenna and can be used for voice in more locations but then it's several generations newer. The Galaxy S gets data service in most locations where the Exhibit II can't though because it can get 3G and the Exhibit II can't. It's interesting that the Galaxy S always says it's on 4G since I updated it from 2.2.1 to the latest 2.3.6. Now everything is called "4G"!

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK

Re: What about their present 4G only phones on 1700Mhz?

Yeah, I flashed a different ROM onto my S3 and one nice feature is that it now clearly displays what you are getting.

It will say E for 2G, 3G, and H and H+ based on what you are actually getting. All the phones should do this, rather then just saying 4G all the time.
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini

bobjohnson
Premium
join:2007-02-03
Orlando, FL
Just so there is no confusion caused by misinformation. HSPA supports voice by itself, no gsm or edge needed and also Tmo "4g" phones software only shows 4g or 2g. If you are in an area with anything better than edge their phones show 4g.
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·T-Mobile US
·voip.ms
·Sipgate VOIP
·CenturyLink

Re: What about their present 4G only phones on 1700Mhz?

bobjohnson, It depends on the firmware version. My Galaxy S used to say 3G when it was on 3G and 4G when it was on 4G with Android ver. 2.2.1 but after I updated it to the latest 2.3.6 it says 4G all the time now. That's very misleading since it makes people think they are getting 4G all the time even though they don't have hardly any 4G towers around except at T-Mobile store locations near shopping malls. Now I have to use the OpenSignal app to see what kind of tower I'm connected to. The speed is about the same most places though and even a little faster on 3G in some locations. BTW, OpenSignal says T-Mobile "4G" towers are 3.5G since there's hardly any difference in their 3G and 4G!
bugabuga

join:2004-06-10
Austin, TX

Pushing 1900Mhz to HSPA+?

More like poking it gently with a finger.
They should have been done with this conversion years ago, not now and "in some markets". There's simply no logical reason of keeping older EDGE on 1900. Capacity would improve, users would be happier with more phones working on it. But noooo...
--
Hyperom: Rants about life, politics, technology
tcope
Premium
join:2003-05-07
Sandy, UT
kudos:2

Less Apple

TM has always been in bed with Google (first to carry and Android phone and from what I recall an high up person in Google went to work for TM (I think)).

But TM really does not want the cost that Apple charges for the iPhone. I don't think they should carrier the iPhone... certainly not now. I think we will start to see a larger and larger shift from people buying the iPhone and going with Android. It's one design/one phone/one UI verses hundreds of choices. TM needs to keep their expenses as low as possible. I'm kind f surprised that they carry the S3 (great phone, BTW). But they were also charging a higher price for it than anyone else.

mech1164
I'll Be Back

join:2001-11-19
Lodi, NJ

Well..

This makes my choice easier. I was thinking about getting the iPhone5. I didn't get the OG iPhone5 (4S), instead i got a gsm Gnex with the 30.00 prepaid account on Tmo. Now i'll wait and see what the new Moto Nexus is like.
sectvfreak

join:2010-11-07
Kintnersville, PA

sinking ship someone needs to pull the plug

bottom line is t mobile really should have been put out of its misery maybe we will that something yet to come.. great for urban folks unreliable for the rest of us. Says something they cant even get the iphone ummmm sub par network.
25139889

join:2011-10-25
Toledo, OH

Re: sinking ship someone needs to pull the plug

they could get the iPhone if they wanted- Sprint has more of a sub-part network than TMO. The only reason Sprint "added" customers is the iPhone. TMO REFUSES to pay what Apple wants for that device and lose their asses on it.

Why should they pay out the ass for a device and support a company that is just going to turn around and sue their other partners and make them lose devices. Apple is a sinking ship that should have the plug pulled on them. When you have to sue companies to show them who you are you have problems. Especially since touch screen zoom has been around LONG before iPhone and iPad was available- RIM had it on Blackberry Storm 2 and 1. You don't see them out suing the hell out of others like Apple. Hell other companies had it as well before Apple. Xerox should sue Apple and pull the plug.
sectvfreak

join:2010-11-07
Kintnersville, PA

Re: sinking ship someone needs to pull the plug

not pun intended tmobile is a lost cause!!! sprint is subpar but if you go beyond sprint smaller footprint theres always roaming partner coverage vzw etc.. cant say that nationwide for the big T.... oops

justme

@rr.com

Re: sinking ship someone needs to pull the plug

As a longer term tmobile customer, I recently attempted switching away for better rural coverage when I travel. Here are the results:

Sprint: 56kbps in the middle of the city, and that's when it was not hanging. Really Sprint? I know they are upgrading, but it won't be done for a good while. Luckily they cancelled me with a week of service and just set me back a total of $17. BTW, the voice quality sucks compared to t-mobile

Verizon: Good, but frankly, I didn't find it that much better than tmobile for where i am. While traveling to a small town, it constantly would hang so the data just aint all its cracked up to be. And voice? Still way inferior to tmobile. Everyone who heard my voice on their network asked me what is wrong. Cancellation fee for a week of service? $120! I still have to fight with them on this, because it's way above the prorated rate for 10 days of service on the $100 plan, for which the agent just couldn't explain.

So was happy to return back to tmobile, where fairness prevails, and where the voice quality is as good as landline. None of the other carriers can match that, and they need to do a better job advertising that fact.

MovieLover76

join:2009-09-11
kudos:1
Reviews:
·Verizon FiOS
·DIRECTV
·Optimum Online
·Cablevision

1 edit

Re: sinking ship someone needs to pull the plug

It's all location, location. In NJ their coverage is decent, no it's not Verizon, their coverage is the best in NJ, period.
But it's much better than Sprint's data speeds, and the peak data speeds are better than AT&T, though you run into a few areas where AT&T beats them in terms of speed.

I'm a recent prepaid convert and with my nexus I can use t-mo or AT&T, currently on straighttalk. But I might go to t-mo once they go back to unlimited data, the thing I like about t-mobile is they directly offer very competitive prepaid rates and you don't have to go to a mvno, AT&T mvno's have some good plans but AT&T's prepaid plans are way too expensive.

Sprint's prepaid prices beat everyone else, but their network is so slow it's not worth it. T-mobile's biggest problem is their image, when people think of t-mobile they think of poor coverage, which isn't true everywhere, but it's still the impression most people have, even in urban areas where their coverage is actually good.
lemonade

join:2003-12-13
Los Angeles, CA
Reviews:
·Charter

long time TMO user

I have been using TMO since 2001, tried ATT in between for couple years, really hope TMO won't go belly up, 1 thing I like TMO is the billing method, TMO bill you after calculating your usgae, but ATT bill you the nominal first, then next month bill you any extra you incurred this month, so using ATT i always have to be out 1 month of fee, honestly not a big deal, but i just don't like a company which is there to squeeze every pennies possible off their customers. I will continue use TMO, If i reall like iphone 5 i can always buy it off contract and use cheaper data.

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