Telus Sues Rogers Over Ad Claims Canadian carriers feud over 3G speed crown Apparently taking a page out of this month's advertising debate between AT&T and Verizon, Canadian carrier Telus has sued Rogers Communications for ads claiming that the Rogers wireless network is "the fastest and most reliable in the country." Telus and Bell Canada have of course just launched their new, $1 billion HSPA network, which offers speeds up to 21 Mbps to Canadian customers. As such, Telus demanded earlier this month that Rogers stop making advertising claims that they held the 3G speed edge -- a request Rogers ignored, since they too offer 21 Mbps HSPA+ service. "Telus has not submitted any data on their network performance and we look forward to vigorously defending our position in court," says Rogers.
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  VanPremium
join:2009-07-08
New Orleans, LA | Yippie...and in the end.... very few customers care whether the ads stay up or not | |
|  | iansltx
join:2007-02-19
Golden, CO
kudos:2 Reviews:
 ·Comcast
 ·Verizon Online DSL
| Re: Yippie...and in the end.... Sounds like a parallel to what Verizon/AT&T are doing south of the border.
Also, Telus currently has the faster network, because most of their customers aren't on it. The network will be pretty much only for smartphones/iPhones/data cards, and is idtentical to Telus's regular footprint, so things are more straightforward than a half-overlaid 3G network. | |
| | |  en102Canadian, eh?
join:2001-01-26
Valencia, CA | Re: Yippie...and in the end.... Well, not quite, Telus/Bell HSPA+ network misses almost 2 complete provinces and northwestern Ontario for any coverage, and does not allow in country GSM roaming.
The MTS/Sasktel/Dryden Mobility/TBayTel/Northern Tel/ON Tel carriers didn't upgrade (yet), and since there's no roaming on Rogers, there's no coverage in those areas. | |
| | | |  mlernerPremium
join:2000-11-25
Nepean, ON
kudos:5 | Re: Yippie...and in the end.... So much for the "most coverage" promise! | |
| | | | iansltx
join:2007-02-19
Golden, CO
kudos:2 | So there are smaller GSM (non-3G) carriers in CA? Didn't know they were plentiful. | |
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| Reviews:
·Acanac
4 edits | Upon reflection, I do not wish to post. Take me back!
With good research I have come to the conclusion Bell and Rogers are $85 with a 5GB cap.
5GB@21mbps =2045 seconds.
That means, if you could max out your line, you would hit your cap in just over 34 minutes! Additional data for bell $0.05/MB!!!
Thats $50/GB! and $30/GB for rogers! No max overage fee. | |
| | | | | Re: Yippie...and in the end.... said by the cerberus:Yep, but, it doesnt matter who has the fastest. Neither one of them is offering us 21mbps devices, and none have been tested to their potential. Bell, Roger and Telus all offer 21mbps USB modems. The Bell and Telus modems will work at 21mbps HSPA+ in many many more places that the Rogers modem. | |
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koreybReplace the CRTC NOW
join:2005-01-08
Etobicoke, ON | BLAH After look at coverage maps.. in Southern Ontario, 3g with Bell/Telus is available in more places.
It me this is nothing more than a bunch of chest thumping. | |
| |  tiger72SexaT duorPPremium
join:2001-03-28
Saint Louis, MO
kudos:1
 ·T-Mobile US
·AT&T DSL Service
| Re: BLAH said by koreyb:After look at coverage maps.. in Southern Ontario, 3g with Bell/Telus is available in more places. It me this is nothing more than a bunch of chest thumping. Coverage, however, is not what the suit will be about.
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"What makes us omniscient? Have we a record of omniscience? ...If we can't persuade nations with comparable values of the merit of our cause, we'd better reexamine our reasoning."
-United States Secretary of Defense (1961-1968) Robert S. McNamara | |
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 MurdocPremium
join:2009-02-08
Manitowoc, WI | Funny, what a bunch of copy cats monkey see monkey do | |
| toro
join:2006-01-27
Scarborough, ON | Why don't they sue Bell as well... ...since Bell also claims in their ads to be the fastest and most reliable ? | |
| |  JammerMan79Premium,VIP
join:2004-05-13
Prince George, BC
kudos:10 | Re: Why don't they sue Bell as well... because TELUS and Bell are partnered on the network.. they share. | |
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 Simba7
join:2003-03-24
Billings, MT
3 edits | Ahh.. Does this sound familar? It seems like this is what each company is doing.
»www.youtube.com/watch?v=sDkhzHQO7jY
Between 5:15 and 6:15
Seems like this is what the Wireless Companies in Canada are doing.
It is also too bad AT&T is feeling threatened by Verizon, even though AT&T doesn't get the POINT of Verizons ads (sh*tty 3G coverage).
EDIT: For those who don't like profanity, don't watch the video. | |
| | | | | |  El Quintron... a faint odor of kerosenePremium
join:2008-04-28
Etobicoke, ON
kudos:2 | Re: But the elephant in the room is... Can't disagree with a word you said. | |
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vag16v
join:2001-07-27
hereandthere
1 edit | Bunch of kids These companies suing each other all the time just makes them look like a bunch of babies. It really is rediculous that these companies and the people who run them have to sink this low to try to make each other look bad.
If they're crying that much about each others claims, then simply offer a better service. If you can't afford to offer a better service then move over and let someone else do it. | |
| |  JBpX
join:2009-05-14 | Re: Bunch of kids yeah man, so rEdiculous man !!!!!!!!!!!!!!!!!! | |
| | | | Thats the thing. Verizon and Telus HAVE invested the money in order to offer the better service. Its pretty reasonable that they don't want anyone else trying to claim the better network/better coverage crown. | |
| | | | That's exactly the point of the lawsuit . TELUS and Bell have gone out and invested to offer a better service with way more coverage. So they are asking Rogers to stop false advertising. I don't see an issue with this...are you or others condoning companies to claim whatever they want without ramifications. | |
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| | i am now offering 1000megabit prob is YOUR CAPPED to .1GB a month and im charging 1000$ a month
yup WHO cares and YUP its like satan suing lucifer cause they don't have enough room to spread chaos disorder and SCAMS | |
| | | Misleading adds The lying spin doctors at the news media, Canada's major telecommunications firms are busy working too .. Bell also does not discriminate, show partiality, it seems ready to abuse anyone..
Advertised speed is now again at the centre of a legal dispute between two of the country's largest cell phone providers. Rogers and Telus. Telus Communications Inc. launched a lawsuit against Rogers Communications Inc. in British Columbia's Supreme Court over Rogers advertisements that claimed its wireless network is the "fastest" and the "most reliable" in Canada. Rogers claims its mobile network indeed provided faster data speeds than those of its competitors, Telus and BCE Inc.'s Bell Canada. Actually the data speed are not consistent from day one now too and many customers have complained they do not continual recipe the expected, advertised speeds. Telus says its new network offered speeds as fast as those provided by Rogers in areas available. Rogers' advertising also gives consumers the impression that its network provides better call clarity, fewer dropped calls and more reliable data transmission and even all that is questionable from any communication firm now too.
Phone customers in parts of Ontario were feeling frustrated after several hours of disrupted phone service, according to the Canadian Press new service. Some phone calls were dropped during the day. Because the outage was the result of a problem at Telus Corp.. Rogers said it has internal and third party external audit since 2007 as proof that it is the most reliable network. Rogers added Telus lack data on its network performance.
"Rogers has no network advantage and shouldn’t be misleading the Canadian populace with “false superiority claims?" or any of the Canadian firms now still too.. One can read about loads of customers dissatisfaction about Rogers, Telus, Bell posted on the net now already too.
Our monopolistic Canadian wireless carriers are engaging in a war of words over even false words over speeds, reliable, etc., Telus. Rogers, Bell spin doctors all unrealistically say they expect to make loads more money gouging the customers with extra fees.. Dream on. Canadians are known to be cheap for a start eveben. Telus. B.C.'s largest private corporation, now has a "long-term evolution" network that will maybe provides a true global standard in five to six years while others already offer compatibility all over the world . A prolonged recession combined with higher up-front costs for new smart phones has forced Telus Corp. to cut its overall financial outlook for the fiscal year even as it faces greater competition Combined with upfront costs Telus and the others too must pay Apple and other handset makers such as Research In Motion Ltd. for devices means earnings for the year will be lower than expected, Telus said. Canadian carriers pay as much as $400 per iPhone with the hope that subscribers will surf the web, pushing up data revenues. Not a very realistic hope. When Consumers are already money concious, becuas eof the present trecession. Rogers Communications Inc., has been the market leader in wireless in Canada for years – in part because it was the only carrier to offer HSPA, favoured by handset makers like Apple Inc. The adds also do say "Telus and Bell went live with their next-generation 3G wireless network last week, delivering high-speed Internet service that's up to four times faster than home service delivered by wires." Telus has spent hundreds of millions of dollars overlaying its existing cellphone network with high-speed packet access (HSPA) technology in partnership with Bell Canada, The massive 1.1-million-square-kilometre network extends across British Columbia, Alberta and eastern Canada now. This wireless service is available through an Internet stick that goes in a port on any laptop computer, and network speed of 21 megabytes per second that is fast enough to download and view high-resolution video, there is a COST ASSOCIATED WITH UT STILL TOO.. Now that Bell Mobility and Telus Mobility have a joint sleek new wireless network, they have to contend with headaches that had been a concern only to their rival, Rogers Wireless, burdens, like "grey market" unlocked phones and data roaming, The Bell, Telus network reaches also across the two western provinces and into Canada's major urban centres but still does not cover all of Canada..
Telus sues Rogers over advertised claims Telus Communications Co. is suing Rogers Communications Inc., claiming Rogers no longer has the right to call itself "Canada's most reliable" or "Canada's fastest" network. So if Rogers wants to continue with this claim, they should cover all of Canada and all their customers. Not just the ones that happen to live in a major city centre. Nationwide coverage??? Not even close. I currently have Telus "high speed" Internet service. On numerous occasions, this Telus service has been slower than my old 56K dial-up service. That is why I am canceling my Telus service as of next week and going with the competition (just to see if they are any better). Telus is in no position to be taking legal action based on Rogers engaging in misleading advertising. Telus does it too, with its advertised claims of high speed internet access. If Telus is advertising high-speed Internet service, it should be high speed 24/7, and not just when the network is not busy. And this is not just my computer or modem being slow, as I have had numerous others tell me that their Telus "high speed" Internet service is very slow at times. A perfect example of the pot calling the kettle black Just another couple of corporate crybabies looking to gouge the customer. »www.cbc.ca/canada/british-columb···uit.html
Misleading facts , costs or hidden costs already too. Rogers scrapped its unpopular ‘System Access Fee’ earlier this year, but replaced it with a Government Regulatory Recovery Fee, and increased the price of some cell phone plans. “I suppose that they hoped by putting ‘Government’ in the title that people would assume the fee is legitimate,” quipped Virgin Group Chairman, Richard Branson and “Bell, which owns 100% of Virgin, is the only carrier still charging a system access fee for new customers.” As for the Government Regulatory Recovery Fee, Rogers says it covers “provincial 911 fees, spectrum acquisition, licensing charges, and contribution charges to help subsidize telephone service in rural and remote areas.” It is about half the cost of the old System Access Fee, which is still charged by Bell Mobility (but not Virgin).
False misleading advertising has long time been made by Telus, Rogers, Bell and others in Canada whole the Ostrich federal consumer dperantmt, government did nothing.. I even wrote to you about THIS ISSUE too and what it takes the courts to deal with everything now, AND so why do we need the government ?
AND ANYONE WHO HAS TRIED TO DEAL WITH BELL SERVICE, COMPLAINT DEPARTMENT KNOWS HOW OBSTINATE, STONE WALLING, UNHELPFUL THEY MOSTLY CAN BE TOO..
It is an established, undeniable fact that at least 40 percent off Bell’s present, past customers have been dissatisfied with the actual customer support they have received in Canada relating to cell phones, internet services, billings, etc. That is why many of them have gone elsewhere even to Videotron, Acanac, etc.
On top of that many people have rushed to get a cell phone and have tied themselves now to a long term telecommunication provider contract while meanwhile very significant consumer features, new application usages have evolved.. and these thus have made their phones obsolete very quickly. Now being able to listen to music while browsing the web and sending email makes a multi-tasking Smartphone an appealing option, plus the ability to watch videos online as well. A cell phone’s integration with popular and widespread Google apps like Gmail, Google Calendar, and Google Voice will help with its popularity.
»thenonconformer.wordpress.com/20···y-again/ | |
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