The $3,000 iPhone Bill
Where's the $70 international plan Blackberry users get?
AT&T has a $70 plan for BlackBerry customers that offers unlimited data throughout the world, but iPhone customers get no such plan. They're instead charged by the KB when they wander internationally, which adds up quickly if you're traveling abroad and not paying attention. A user writes to Boing Boing
to note he suddenly found himself with a $3,000 data bill:
"Billing phone reps offered me a $400 'courtesy credit' on the $3000 charge if I would agree to sign up for a $300 per year international data plan with a max of 20MB per month. (I'm not planning any international travel for a while anyway, but 20MB would be burned in a day or two of average use - they must be kidding.) I have until August 14th to resolve this or all my family's phones (including my wife's business line) get disconnected. Obviously, there's no way I can pay $3000 for something so egregiously wrong."
He wants the same $70 usage plan Blackberry users get to be offered to everyone and applied retroactively to his mammoth bill.Update
: Looks like the guy in question has received a full refund from AT&T, with an apology for any "miscommunication."
121 comments .. click to read
|reply to dmolavi |
Irresistible baiting attempt
Apple users don't worry about agreements.
They just naturally assume that since its from Apple there won't be any problems.
Hmmmm.... They need a smiley here for Evil Wicked Grin.