 IanR
join:2001-03-22
Madison, NJ | PAcket8? A side question is: How many other SR customers migrated to the other preferred service, Packet8? | |
|
 |  onsitedeHot Hot Hot
join:2000-11-24
Simsbury, CT | Re: PAcket8? I went over to ViaTalk, it took them 14 days to port my number but I had a temp number up and working withing 30 minutes of placing my order. Very smooth ride and so far.. no problems. | |
|
| |
| | | I had two lines with Sunrocket. One I ported to Vonage with little problem.
The other I ported to Packet8, also with little problem.
The Packet8 LNP (local number portability) transfer has not taken place. The Vonage LNP, done a few days earlier went smoothly.
I tried to move both numbers to Vonage at the same time, but the sales person could not handle it complexity. So, I am trying the Packet8 for the second line. The Packet8 equipment is very nice, a cordless phone with the VOIP works in the phone base (Uniden).
It has been relatively hassle free, but I have had to keep up with a lot of details.
I recently paid for both lines at $199 per line from Sunrocket. I am trying to get my money back with the help of my credit card company. It will take a few weeks, but hopefully I will get a refund for the 10 months that were not used. | |
|
| tazCO
join:2004-01-14
Indian Hills, CO | I signed up with packet8 but after 2 weeks they still haven't shipped my device so I just canceled and went with Vonage. Vonage is sending their's next day so now I just need my number ported. Packet8 just can't ramp up to meet the demand, I guess. Maybe I'll try them next year. | |
|
 lordfly
join:2000-10-12
Homestead, FL
 ·SkyNet360
 ·AT&T Southeast
| Problems... My wife's co-worker did this transition to TeleBlend. I was over to her house yesterday working on something else when she had to let us know that she can make outgoing calls, but everything coming in now goes to voicemail. Very strange since in the beginning of the 'move', voicemail was what was not working. | |
|
| | Packet8 FTW Packet 8 has been super reliable for me, they've made me forget I'm using a VOIP type service. It's much better quality then old my pots line.
It just works! | |
|
| |  HELP
I currently have Sunrocket and got screwed $600 for 3 lines.
I want to keep my existing #'s ,at least 2 of them with the extra companion numbers they come with.
Any Suggestions?
Thanks!
| |
|
|  RickPremium,MVM
join:2001-02-06
Waterbury, CT | Re: HELP said by humboldt_CA:Can anyone give me some advice as to which service to go with? I currently have Sunrocket and got screwed $600 for 3 lines. I want to keep my existing #'s ,at least 2 of them with the extra companion numbers they come with. Any Suggestions? Thanks! Be sure to contact your credit card company..and do it quickly. If you're within the allowed time frame, you can dispute this charge. Some are also apparently allowing people to go over the time frame but doing so on a prorated basis.
As far as a provider, personally I use Vonage and am happy with them. AT&T and Verizon also seem to offer an attractively priced voip package now.
Personally, i'd stay away from these ultra low priced providers. They might very well be just another SR waiting to happen.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic! | |
|
| |  N3OGHYo Soy Col. "Bat" GuanoPremium
join:2003-11-11
Philly burbs
kudos:1 | Re: HELP I've heard bad things about Verizon's VoIP offering, I would advise people to stay away.
I'm still on POTS, as I use my cell phone as my primary phone....
--
Welcome to cat noise Wednsday!! | |
|
| | | | | Re: HELP I switched to Verizon VW, signed up on line had the equipment two days later. Don't know what you heard but VW has been great so far. | |
|
| | | | said by Rick:As far as a provider, personally I use Vonage and am happy with them. AT&T and Verizon also seem to offer an attractively priced voip package now. Personally, i'd stay away from these ultra low priced providers. They might very well be just another SR waiting to happen. Did hell just freeze over? Rick just mentioned AT&T without bashing them!  | |
|
| | | RickPremium,MVM
join:2001-02-06
Waterbury, CT | Re: HELP said by dentman42:said by Rick:As far as a provider, personally I use Vonage and am happy with them. AT&T and Verizon also seem to offer an attractively priced voip package now. Personally, i'd stay away from these ultra low priced providers. They might very well be just another SR waiting to happen. Did hell just freeze over? Rick just mentioned AT&T without bashing them! I've mentioned them numerous times in a positive light in this regard. I'm surprised that someone who stalks my posts and comments as much as you do didn't know that.
Anyways......
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic! | |
|
| |
| | | | No problems here w/ the Teleblend............ While I won't discount others' problems.......I am having none.
In fact service is as good or better than it ever was w/ SR and I've had zero problems since I signed on w/ TB.
Lucky?
Dunno.
(P.S. I can't comment on Int'l calls as I just don't make any) | |
|
| | | | | Re: No problems here w/ the Teleblend............ Teleblend has been OK for me, I am using it along side with ViaTalk. I use VT to call my family in Italy and a mix of Teleblend and VT for local.
--
I get 29 MPG in my Toyota Highlander Hybrid! | |
|
| | |  KoolMoeAw ManPremium
join:2001-02-14
Annapolis, MD | Does your voicemail work?
KM | |
|
| | | | | | Re: No problems here w/ the Teleblend............ Dunno if you were askin' me, but......yes......my VM is working great! (I just have to use the SR site still if I wanna access it online).
And, no....none of my calls have gone directly to VM like some folks have. | |
|
| | | | | Nope, wrong. Packet 8 uses G.729 for voice, very efficient 30 kbps and T.38 for fax, more reliable, 90 kbps. Packet 8 depends on business customers for it's revenues and residential benefits from industrial-strength systems. | |
|
| | | | | As of yesterday I can not make outgoing calls to any landline phones, but I can call cell phones. Incoming calls are okay just wish I could get some help on the outgoing call problem | |
|
| | | | | | Re: No problems here w/ the Teleblend............ im having same problem as goldengirlz2. ive reported it several times to no avail. have yet to talk to a technical person. come monday if its not working i'm outta here!  | |
|
| | | said by humboldt_CA:Can anyone give me some advice as to which service to go with? I currently have Sunrocket and got screwed $600 for 3 lines. I want to keep my existing #'s ,at least 2 of them with the extra companion numbers they come with. Any Suggestions? Thanks! I switched to Lingo. Porting initiated 7/19 and completed 7/26. If your numbers are with Level 3 it would take only a week to port, but Global Crossing and others may take longer. | |
|
| JLitz
join:2005-08-07
Somerset, NJ | I am happy so far with ViaTalk. I also think "VoIP.com" could be a good choice if you are looking for a good, full featured, low price provider. Help at ViaTalk can take a while right now since they were never prepared for the thousands of Sunburned Rocketeers who suddenly came flying over to their service.
As far as porting over more than one SR number to any service, and getting free additional virtual numbers, I think you may be out of luck. ViaTalk cust. service told me that the SunRocket Signature (virtual) numbers are owned by SunRocket (or what is left of them) and are not available for any other service to port. In hours of searching, I also have not found any similar service that provides free virtual numbers as SunRocket did.
Seems to me that your only alternatives are to choose a good service. Let them port your primary number. Purchase additional virtual numbers, and let them assign there own new numbers for them.
Hope things go smoothly!
Good Luck. | |
|
| | |
| | | call your credit card company. They will issue you a credit. It may be temp or it may be permanent. But you'll likely get it. | |
|
| | | I looked into several options before switching. Net2 phone is offering to give you up to 12 months free if you still have 12 months left on your service with sunrocket. They automatically give 3 months free and then you have to send them in proof ,how much sunrocket still owns you. If they still own you 9 more months you'll get that too.
If you have the inno media gizmo, you don't have to order a new device and save the activation and shipping charges.
The only problem right now is the porting of your number, The first few days that they offered the promotion the were able to port in 24 hrs. for SR customers .If your number is held by global crossing ,it will take longer,(up to 3 weeks) they are not cooperating with them. If your number is being held by Level 3. Your in luck. They can offer you a temporary number for $5 per month,pro rated ( in you only use the number for 2weeks ,you'll get back 1/2 your money) until you get your number.
Good luck | |
|
 intellerSociopaths always win.
join:2003-12-08
Tulsa, OK
·Cingular Wireless
| So a CEO with more money than brains walks up to the bar... And he says, ya know, I think today I'm going to form a deadbeat company that gobbles up bankrupt deadbeat companies. I'll call it TeleBlend. It will be the epitomy of everything that is wrong with the telecom industry in one convienent package.
--
"WHEN THE LAUGH TRACK STARTS THEN THE FUN STARTS!" | |
|
| | | Re: So a CEO with more money than brains walks up to the bar... Coming soon.... ENRON will joing Teleblend!  | |
|
 ronobI'M Fixin It
join:1999-10-18
Fort Lauderdale, FL | myteleblend experience almost went with comcast bundle, but why hurry?
signed up with teleblend, service is the same, voicemail has been working again for about 3 days account is still manageable thru sunrocket website.
just waiting to see what happens.
--
I've been to the end of the internet! | |
|
|  JeepMattC'mon the UPremium
join:2001-12-28
Wilmington, DE
kudos:2 | Re: myteleblend experience And I would laugh in the face of all 50,000 of these idiots.
--
"ONE team - ONE city - ONE dream!!" | |
|
| | Call me crazy but I ran back to pots (BellSouth) as fast as I could. Took my number with me. Will stay there till the dust settles. | |
|
|
| | Went with TB, lost all service, no support, quit (cancelled credit card payment) and returned to Bell pots.
But, bought a MagicJack. Arrived today. Easy, easy installation, better voice quality than pots. It rocks and for $20/yr, who cares about tomorrow. | |
|
 JEJE 's BACK BABYPremium
join:2000-12-15
East Orange, NJ | Maybe these stupid dummmies outght to be doing their own research and take the advice of the smart users of this board and stay away from these no name companies, and sign up with Packet8 or some other proven game player in the industry.
You can't complain when you don't know how to help yourself.
JE
--
BLAZIN' FAST OOL @: 27.883/4.7233 Can Your ISP Go This FAST? VRoOoOoOoOm!
-- I Have: ZA Suite 6.0.631.003 | ICQ: 16705298 | YaHoo IM: Gemini365i | AOLIM: EdGei365i | FWD#: 452620 | VoIP#: Hmmm... |
| |
|
|  SlyPremium
join:2004-02-20
Johnson City, TN
 ·Callcentric
| Re: Dummies A little harsh but you have a point... people keep looking for bottom rung service and bottom rung service is what they are going to get. Sunrocket was crap from the start. Their call quality was good but they had no strategy to stay in business. Packet8 does. Yet some people never learn and so they are going to get burned again... Been VoIP happy since 2003.
--
"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato - | |
|
| | I switched to Viatalk from Vonage. I wasn't having any problems with Vonage, I just wanted more features. Viatalk is great for the price and I do not see them going under because they are owned by Hostrocket. Vonage has the best overall quality. Viatalk's Voicemail leaves much to be desired. | |
|
 ING
@comcast.net
thumbs down from:
Sly 
| Once again you all need to realize VONAGE is the best. Vonage has some of the best infrastructure out there. They actually do spend many and have EXPENSIVE STUFF. Trust me i know. All i can say is if you want great service go with Vonage. I have been with them for almost 3 years. | |
|
| st7860
join:2004-05-13
San Francisco, CA | Re: Vonage is the best www.italkbb.com has a pretty good rate. they use a linksys TA, about $25/mo for canada, usa, europe, asia. packet8 is cheaper however, i think.
--
»www.fatkidsong.com | |
|
| SlyPremium
join:2004-02-20
Johnson City, TN Reviews:
·Callcentric
| What are you talking about? Vonage has NO infrastructure. They lease everything they have 3rd party. They dump all of their revenue on advertising and outsource their customer service (English please). They do not control their own ATAs and have no engineers in house. They are nothing more than a virtual company waiting to fall because of the patented technology they have lifted from other people. Vonage will fall... It just may take some time for them to burn through the massive amounts of cash they have collected from unwise investors.
--
"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato - | |
|
| | I switched over to Viatalk from SR. So far everything is working FANTASTIC. Although I will say there customer service is horrible. But once I got it all working it's been rock solid and very clear. | |
|
| | Attempted to sign up on Teleblend, rejected American Express Prepaid Card with $100 behind it. They are looking for control of your credit card account to charge whatever they want to your credit card. Given that I already lost over $150 with trusting Sunrocket why in heaven's name would I want to use anything less than a prepaid debiot card.
I called them six times, never got a real person always a hold que which hangs up on you. Looks like I am headed to Verizon Voice Wing which is about $60 more annually than the Teleblend which will probably go up in smoke like Sunrocket. I am done "trusting" these pompous start-ups who offer no customer service, no one to talk with and need a credit with an unlimited line. | |
|
|  CheesePremium
join:2003-10-26
Naples, FL
kudos:1 | Re: Bait and Switch said by Philly :
Attempted to sign up on Teleblend, rejected American Express Prepaid Card with $100 behind it. They are looking for control of your credit card account to charge whatever they want to your credit card.
 | |
|
| SlyPremium
join:2004-02-20
Johnson City, TN Reviews:
·Callcentric
| Sounds like a Verizon sales plug... Why would you go with someone who offers fewer services for $60 more? Your whole argument does not make sense.
--
"The penalty good men pay for indifference to public affairs is to be ruled by evil men."
- Plato - | |
|
| | CheesePremium
join:2003-10-26
Naples, FL
kudos:1 | Re: Bait and Switch said by Sly:Sounds like a Verizon sales plug... Why would you go with someone who offers fewer services for $60 more? Your whole argument does not make sense. Not only that, he is claiming TeleBlend is out to "control" CC numbers to which I think he is implying "stealing" and doing what they want with the CC number. Ridiculous assumption | |
|
| | I can't win...I wanted to go to AT&T CallVantage, but they said they couldn't port numbers from SunRocket (even though it was an original AT&T number that I took to SunRocket). So I signed up with Packet8 the first night they were announced, because they were offering the quickest changeover. The next morning, TeleBlend was actually keeping the existing service active (so they said), so I signed up with them, and cancelled Packet8. My phone and all features kept working. A week later, Packet8 ported my number anyway, and I lost all my incoming calls. So since they had my number, I signed back up with them, and they promised to overnight my device. Six days (and four 2-hour phone calls later), they overnighted it. Worked great for a week - then yesterday at 5:30 pm, my number was ported back to SunRocket (all the calls show up on my old account there) or maybe it's to TeleBlend - who apparently have no clue what they're doing. So I've lost all my incoming calls again!!! Now I guerss I'll have to wait for Packet8 to port it back again.....(this sad story to be continued...I'm sure!!!) | |
|
benad76
join:2002-01-07
Greenfield, IN | P8 CS told me that about 20,000 SR customers made the switch. This was as of 8/10/07.
If the Teleblender got 50,000 converts and P8 got 20,000, where did the other 130,000 go? | |
|
|
|
·
·
Re: HELP