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Time Warner Cable 50 Mbps Upgrades Continue
San Antonio One of Several New Live Markets
by Karl Bode Thursday 26-May-2011 tags: prices · business · bandwidth · cable · consumers · Time Warner Cable
We've noted how Time Warner Cable is taking their sweet time deploying faster DOCSIS 3.0 upgrades, in part because a significant number of their markets don't have the kind of competition that would make the upgrades a local priority. After a bit of a slow start, we've noticed a marked acceleration in deployment to some markets. Upgraded markets offer Turbo users 30 Mbps for an additional $10, a 50/5 Mbps tier for $100, and a new $180-$190 Signature Home bundle that includes 50 Mbps service, unlimited VoIP, and the company's top shelf HD TV bundle (prices change depending on local competition). Users in our forums note the upgrades are arriving in San Antonio, Austin, Waco. Wichita falls, and Rochester, NY.

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hottboiinnc
ME

join:2003-10-15
Cleveland, OH
Reviews:
·WOW Internet and..

Upgrades

The reason it takes so long to upgrade isn't due to competition its due to each Market is on their own and makes decisions based upon what they think is best for them. They're NOT national upgrades nor deployments. TWC needs to start working on getting their company together and then worry about upgrading everything. Without them acting as ONE company they'll never be able to compete.

CptGemini
Inside your computer
Premium
join:2004-11-29
Corpus Christi, TX
kudos:6
Reviews:
·RoadRunner Cable

Re: Upgrades


Did this with an un-used wifi AP
said by hottboiinnc:

The reason it takes so long to upgrade isn't due to competition its due to each Market is on their own and makes decisions based upon what they think is best for them. They're NOT national upgrades nor deployments. TWC needs to start working on getting their company together and then worry about upgrading everything. Without them acting as ONE company they'll never be able to compete.

I agree. What San Antonio had for a long time took 2 years for my city to get it and that was the 15 meg turbo upgrade. Kind of depressing when most of the country had it but us.
Wilsdom

join:2009-08-06
Compete? Against what? Oh, maybe you mean that once they upgrade to DOCSIS 3 they can compete with Comcast execs at the country club to see who has the lowest cap.
iansltx

join:2007-02-19
Golden, CO
kudos:2

Re: Upgrades

Or 80/20 fiber from GVTC, a telephone co-op serving some areas north of San Antonio. 80/20 is expensive ($200/mo) but 40/10 is priced the same as 50/5. I'd take 40/10 any day.

hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:4
"TWC needs to start working on getting their company together and then worry about upgrading everything. Without them acting as ONE company they'll never be able to compete."

Believe me this is happening and happening now.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
hottboiinnc
ME

join:2003-10-15
Cleveland, OH
Reviews:
·WOW Internet and..

Re: Upgrades

they've been claiming that for YEARS now. It was suppose to happen when they spun off from Time Warner. Where are we at today? Still TWC-XXXX market and NOTHING is the same. They should have done it from the start and kept ONE brand. Time Warner Cable. TWC won't be TWC East and TWC West for another 5-10 years the way they go about doing anything. And the countless different email addresses for everyone- another stupid mistake of theirs that is STILL going on. get rid of the damn user@XXX.rr.com address and just go with: user@roadrunner.com. Hell NEO/WPA has COUNTLESS domains it uses I see on a daily bases: @roadrunner.com @neo.rr.com @oh.rr.com and whatever else they decide to use. MidOhio still issues their customers the same thing: @woh.rr.com (if you were former WOH customers that went to MidOhio/Columbus), @roadrunner.com, and @columbus.rr.com.

TOTAL mess.

hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:4

Re: Upgrades

So you want to change millions of email addresses and make them all Roadrunner.com. Great, how many threads will we get in here as there is only 1 Steve@roadrunner.com address instead of multiple steve@XXX.rr.com. Who gets to keep it, who loses it? Its a totally impossible situation.

East and West is way bigger then email addresses.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

jadebangle
Premium
join:2007-05-22
00000
Reviews:
·SureWest Internet
·AT&T Yahoo
·Comcast
said by hottboiinnc:

The reason it takes so long to upgrade isn't due to competition its due to each Market is on their own and makes decisions based upon what they think is best for them. They're NOT national upgrades nor deployments. TWC needs to start working on getting their company together and then worry about upgrading everything. Without them acting as ONE company they'll never be able to compete.

50mb and 105mb is marketing to give fiber optic competition. cable is trying to be the dominant internet service provider. they know that only 1 percent of their subscriber would want 50mb or 105mbit. its not for the average customer.
Fiber Internet off symmetrical connect say 10/10, 20/20
Cable does not... 50/5 is very asymmetric
same as dsl 1mbit/100kbps
3mbit/300kbps
10mb/1mb
20mb/2mb
30mb/3mb
you can download fast but upload is slow.

45612019

join:2004-02-05
New York, NY

It's also available in Milwaukee now.

This seems to have snuck in under the radar recently.

»[TWC] Wideband now available in Milwaukee

Although disappointingly it doesn't seem to have been rolled out to major Milwaukee suburbs like Racine, WI (pop. 90,000) and Kenosha, WI (pop. 100,000) yet.

RARPSL

join:1999-12-08
Suffern, NY

1 edit

TWC Prices

I am serviced by Cablevision (NYC region) and have friends north of me who get their service from TWC of Hudson Valley. They get much lower speeds for the same or more than I pay (my base tier is 15/2 while TWC is something like 5/.768). This 50/5 for $100 is just another case of TWC overcharging and giving substandard speeds. For years I have had 30/5 speeds (DOCSIS 2) for $60 (which includes a $5 discount for having cable also so the true cost is $65). My D2 modem was replaced with a D3 modem (which gave me 3 Down Bonding) 3 months ago at no increase in cost. Just this month I go a free upgrade to 50/8. TWC wants $100 for the same download speed but 3Mbs slower upload speed as I am getting for $35 less.

BTW: For the $100 that TWC wants for 50/5, Cablevision offers 101/15 (although that is an upfront/one-time $300 charge for the truck roll and the coordination with the head end technicians to verify the connection and flip the switches at the head end).
hoju3508

join:2011-03-28
Austin, TX

Re: TWC Prices

Right now for 15/2 in Austin ~ $45 (after taxes). I wonder how much it's going to be for 50/5?
kd6cae
P2p Shouldn't Be A Crime

join:2001-08-27
Palmdale, CA
Reviews:
·Vitelity VOIP
·AT&T U-Verse

Will Socal ever see 50/5?

I have friends living in Palmdale, Ca, and I believe the fastest they can get is 20/2. I'm in Bakersfield on Brighthouse, and we're on the roadrunner network and we now have docsis 3.0 speeds, though in our case it's 40/4 and not 50/5 which I think is odd but it works well. Any chance that LA or surrounding markets like Santa Clarita and Palmdale, all on the Socal portion of TWC's network will get docsis 3.0 at any point?
horseshoe
Premium
join:2006-10-11
Upland, CA

Re: Will Socal ever see 50/5?

Perhaps there is not enough population located in SoCal, or could it be the population's insufficient money/income to support an upgrade?
Only those in the boardroom @TW know why this area has not been on the upgrade list, right?

Hrudey45

@rr.com

Re: Will Socal ever see 50/5?

said by horseshoe:

Perhaps there is not enough population located in SoCal, or could it be the population's insufficient money/income to support an upgrade?

Exactly! Because we spent all our money on our over-inflated housing prices, now we can't afford to pay for broadband.

Seriously though, I live in an area with most houses being over a million dollars, we even have AT&T U-Verse for competition, and TimeWarner still only offers DOCSIS 1.1...
horseshoe
Premium
join:2006-10-11
Upland, CA

Re: Will Socal ever see 50/5?

I originally wrote my post as a joke b/c all I read on this forum on this topic is TW Extreme/Wideband activity is in small markets comparatively speaking. Either this market (SoCal) is too huge to migrate to 50/5, there is not enough financial incentive and payback for TW, or they have a far better return on less than this speed considering the market size here. What I see on this forum in contrast is that the speed packages in SoCal people do subscribe to are slow and dismally serviced. It gets funny to read the contrasting posts from one end of the country to the other.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH
Talk to your local market NOT TWC Corp as they'll tell you They don't make decisions for the markets. It's up to that area to decide.

ShootToThril
Tell The Truth
Premium
join:2004-06-07
Sherman Oaks, CA
It's pathetic that in so-cal, a S@#% hole like Bakersfield gets Docsis 3 before the larger communities that have more competition with ATT U-verse.

No offense Bakersfield eh.
kd6cae
P2p Shouldn't Be A Crime

join:2001-08-27
Palmdale, CA
Reviews:
·Vitelity VOIP
·AT&T U-Verse

Re: Will Socal ever see 50/5?

I don't understand why Bakersfield has upgrades before any of the rest of Socal. Areas here in town also have AT&T U-verse as well, but so does Palmdale for example, but Palmdale, nor any other socal market that I know of, has no Docsis 3.0 tiers. The provider here in Bakersfield is Brighthouse Networks, but they run over the Roadrunner backbone in Socal, so if we can do it, why can't TWC? TWC owns the roadrunner network don't they? And what about the desert cities market around Palm Springs and the like. They have FIOS down there, but even there I don't think TWC has faster speeds. Yet here in BAkersfield, we do. It's odd for sure.

IowaCowboy
Premium
join:2010-10-16
Indian Orchard, MA
Reviews:
·Verizon Broadban..
·Comcast
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·Verizon Wireless..

I hope Maine is next

I hope Maine gets upgraded to D3 soon. I have D3 on my Comcast connection, but it keeps going out. I have seen some improvement after 6 tech visits. My Grandma up in Maine has Time Warner for phone, TV and Internet (she switched her home phone to TWC after FairPoint took over the landlines in NH, VT, and ME). Even though they only have D2, it works better than my connection. I just wish they would use batteries in their EMTAs because reliable phone service is a must for the 65 plus crowd, but she has a cell phone so that serves as backup. I don't like their set-top receivers because they use SA/Cisco and I like the GI/Motorola equipment better. I personally have TiVo boxes that would require tuning adapters if they were hooked up to TWC.

swintec
Premium,VIP
join:2003-12-19
Alfred, ME
kudos:3
Reviews:
·RapidVPS
·Sprint Mobile Br..
·VoicePulse
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Re: I hope Maine is next

said by IowaCowboy:

I hope maine is next...

Yea me too! Would your grand mother actually care about such fast speeds or are you going to sign her up for it so when you come up you will get to use it?
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talz13

join:2006-03-15
Avon, OH

Re: I hope Maine is next

said by swintec:

said by IowaCowboy:

I hope maine is next...

Yea me too! Would your grand mother actually care about such fast speeds or are you going to sign her up for it so when you come up you will get to use it?

another fast available tomato vpn endpoint would always be nice to have

IowaCowboy
Premium
join:2010-10-16
Indian Orchard, MA
Reviews:
·Verizon Broadban..
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·Verizon Wireless..
I do spend quite a bit of time at Grandma's house. With her being 79 and her husband being 82 and them not being able to drive, they depend on relatives to go places like grocery shopping and doctor's appointments. Her husband's nephew takes them to the basics like grocery shopping and appointments and I take them for recreation like the Maine Mall and Biddeford Crossing and the beach when I go up there. I bring both my iPad and MacBook pro up there. I gave her my old eMac when I got my new Mac Mini because her HP desktop died. I live in Indian Orchard (Springfield), MA which is 2 1/2 hours away (169 miles to be exact). I do use her internet connection while I am up there for stuff like YouTube, iTunes, Netflix (on my laptop & iPad), web browsing, etc. She uses the computer for stuff like checking her bank account and shopping online. Her husband does not even know how to use a computer and I taught Grandma how to use a computer. Even if she keeps the same speed on her RoadRunner, I still want the D3 modem because they perform better than a D2 modem. As a matter of fact, I have a Motorola SBG 6120 which is D3 but I use the Comcast 15/3 tier which is D2 compatible.
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·Optimum Online
·Verizon FiOS

$100 is too damn high!

»www.youtube.com/watch?v=x4o-TeMHys0

Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:5

50 Mbps is so last year!

Time to keep up with Comcast. They're deploying 105 Mbps now. Geeez!
--
In God we trust; all others bring data!

45612019

join:2004-02-05
New York, NY

Re: 50 Mbps is so last year!

No thanks.

I'll take my uncapped 50 Mbps over your Comcrap any day. I don't want to be able to use up my monthly quota in under six hours.

Have fun with Comcap!!

Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:5

Re: 50 Mbps is so last year!

Your caps are coming. Run!

jadebangle
Premium
join:2007-05-22
00000
Reviews:
·SureWest Internet
·AT&T Yahoo
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105mbit on comcast is 115mbit 105.00 a month................

2nd year 129.95 a month
3rd year 199.95 a month
surewest want 201.99 for 50/50 mbit which is pricey
No 100/100 offered.. oh well. i suspect that usa is about money not about technology.. they can give everyone the highest speed possible but money profit debt are getting in the way of innovation and upgrades.
Im not the kind of person taht burn her money on junk like beer, cigar,movies,anime,video games. i save my money for thing i really need. i dont spend money recklessly and then try to save on internet connection.

Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:5

Re: 105mbit on comcast is 115mbit 105.00 a month................

Correction!
Extreme 105 is provisioned at:

Downstream: 1160000 kbps
Upstream: 11000 kbps
--
In God we trust; all others bring data!
osravens

join:2011-01-26
Cumberland, MD
Reviews:
·Atlantic Broadband

TWC DOCSIS 3.0 deployment

One thing to take into consideration is that TWC is not cherrypicking the way Comcast does.

When you read that an area is receiving upgrades, it means every headend in the region is getting it, down to the most rural areas. It means it's available everywhere. Look at Northeast Ohio, the same service is available if you live in the richest Cleveland suburbs as it is in the poor, isolated towns in Appalachia TWC NEO serves.

Comcast systems in a region will go from Extreme 105 in those richer suburbs to no DOCSIS 3.0 in other areas (plenty of major Baltimore/DC areas still lacking upgrades) to more rural areas still lacking digital cable, HD, and some lacking internet service at all.

The clustering TWC does has a major advantage at serving all their customers, and that's why it takes longer to do the upgrades.

Note: I don't work for TWC, but everything I've read indicates this is why they're slower getting wideband out. And again, they've had 2 years after the metered billing fiasco to impose some cap. They haven't. They deserve credit for that.

jadebangle
Premium
join:2007-05-22
00000
Reviews:
·SureWest Internet
·AT&T Yahoo
·Comcast

Re: TWC DOCSIS 3.0 deployment

said by osravens:

One thing to take into consideration is that TWC is not cherrypicking the way Comcast does.

When you read that an area is receiving upgrades, it means every headend in the region is getting it, down to the most rural areas. It means it's available everywhere. Look at Northeast Ohio, the same service is available if you live in the richest Cleveland suburbs as it is in the poor, isolated towns in Appalachia TWC NEO serves.

Comcast systems in a region will go from Extreme 105 in those richer suburbs to no DOCSIS 3.0 in other areas (plenty of major Baltimore/DC areas still lacking upgrades) to more rural areas still lacking digital cable, HD, and some lacking internet service at all.

The clustering TWC does has a major advantage at serving all their customers, and that's why it takes longer to do the upgrades.

Note: I don't work for TWC, but everything I've read indicates this is why they're slower getting wideband out. And again, they've had 2 years after the metered billing fiasco to impose some cap. They haven't. They deserve credit for that.

people who have 50mb and 100mb is in the minority the upgrades is still far ahead of your expectation
only 1 in 1000 have the 105mbit speed
only 1 in 1000 have 50mbit tier service.

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