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Time Warner Cable Drops DOCSIS 3.0 On Cincinnati
But only for business customers -- for the time being...
by Karl Bode 08:49AM Thursday Feb 18 2010
As we recently noted, Time Warner Cable only offers faster DOCSIS 3.0 cable broadband service to about 2,000 users in New York City, though additional markets in limited portions of upstate NY, Ohio and Texas are expected to come online over the next few months. As a sort of opening salvo, Time Warner Cable has announced that they've launched DOCSIS 3.0 service in Cincinnati, Ohio -- though the service (for now) is only available for business customers in 20/5 Mbps ($309.95 per month) and 50/5 Mbps flavors ($349.95 per month). Time Warner Cable (now the nation's third largest ISP) has been very slow in launching new DOCSIS 3.0 markets, largely because of limited competition in their territories by next-gen broadband services like FiOS. In New York, Time Warner Cable offers the 50/5 Mbps residential service for $99 a month.

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DanInNC

@nccr.epa.gov

first?

please roll out more markets... raleigh, nc anyone? UVERSE here at 18mb... centurylink to push 24mb dsl in 3 months... get on with it TWC.
jbwhite99

join:2005-03-22
Raleigh, NC

Re: first?

hey! TWC offers high speeds here! We offer 7 MBPs down, with powerboost!!

Down is fine at 7+Powerboost - it is the anemic 384k upload that kills me! There is no competition (sorry AT&T) across the old North State. This is why TWC wanted to block a community like Wilson from bringing out their own setup.
kklier

join:2004-02-04
Durham, NC
I'm glad this was the 1st post. RDU broadband offerings are pathetic!

Rivalman
Rival

join:2004-01-18

Wow, I thought the U.S was ahead of Canada?

We can get 100/5 for $149cdn. With a 400g limit on Doc3.0 here.
I think that's a little expensive for 50/5, no?

»www.shaw.ca/en-ca/ProductsServic···t/Nitro/

Karl Bode
News Guy
join:2000-03-02
kudos:38

Re: Wow, I thought the U.S was ahead of Canada?

The 50 Mbps Time Warner Cable tier for residential users is $99 a month (so far uncapped, but we'll see)....

DeathK
Premium
join:2002-06-16
Cincinnati, OH

Great....

This means CBT gets to drag their feet some more on their FTTH rollout. Pretty half-assed D3 launch by TWC here.

JE
JE 's BACK BABY
Premium
join:2000-12-15
Charlotte, NC

LOL!!

And I thought Time Warner was a name brand of equals! Cablevision or Comcast should be buying out these jokers! UGH!
TG I don't live in a TW area. I would jump off a cliff!

JE
tmc8080

join:2004-04-24
Brooklyn, NY

price only a telco could love, or anti-compete with

the price shouldn't be more than $1-$2 per megabit and I don't care WHERE in the USA it's deployed. that's an average price throughout the country.. not just where millions of miles of fiber have been laid for the last 25 years!

jadebangle
Premium
join:2007-05-22
00000
kudos:1

cable connection not better then dsl

its faster then dsl on connection but it cannot keep up with the demand of our need for higher bandwidth and usage
sooner or later fiber optic is the only alternative that can solve our bandwidth crisis
why is their a cap or usage meter from DSL, Cable?
fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

Re: cable connection not better then dsl

spelling there buddy.

But, DSL was the first to come out with spoken caps, so I'm not sure where you're coming up with this. However, there also is, not right now at least, a "crisis"... there will never be a crisis as they can keep up with it.. it's all FUD right now that they're trying to spread is all to benefit themselves. Most of what makes up the actual internet already IS fiber and it always needed to be. But, cable has already demonstrated that it can keep increases speeds on the last mile and continues to do that. We've only seen the start of channel bonding. DS3.0 is the end of DOCSIS improvements... they'll keep bonding more channels and keep increasing available last-mile bandwidth as time goes on. I think you're talking more about reliability and even fiber has weak links too.

I see you have rated Surewest.. to be honest, when they were pushing out 20meg connections before anyone else really was jumping off the 5 and 6 meg speed tiers, I've not been impressed with actual throughput from Surewest's fiber offering.. While its been able to achieve the speed tests, their service always seems to be laggy in many areas and not always show it's true colors. I have Surewest at one of my locations, and compared to the comcast connection, at a slower speed, it just seems that comcast out performs their fiber.

It's more than just about last mile, in the whole picture, ... it's their network and what they're powering it with.. and in the case of Surewest.. they, too, were among the first to have caps on their service which only demonstrates that they were under powered and priced on their own back end,.. and while they have a good infrustructure on their last mile, they were over selling their product out the chute.
iansltx

join:2007-02-19
Austin, TX
kudos:2
Reviews:
·Time Warner Cable
·Verizon Online DSL
·Comcast

Stop whining...

TWC can stick its head in the sand if it wants. Cincinnati is a big enough market that, if TWC keeps prices for business that high, someone will come in and do FTTB and make a profit at it. $250 per month for 50/20 anyone?

Trust me, I think TWC is downright crappy with their choices on DOCSIS 3 tiers. However that's their business decision. TWC always prices business services in the stratosphere, and in most of their footprint doesn't provide more than 2 Mbps up even for business customers. At least now folks who really, REALLY want it can get 5 Mbps up without having to resort to bonded T1s.

For the record, TWC service on the residential side is cheap in central TX. $50 for 15/2, though nothing is currently available above that. Business service on the other hand is nearly $300 for that same tier. As such competition *is* coming, though right now it's in the form of a $130 10 Mbit symmetric fiber connection...
fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

Re: Stop whining...

"is only available for business customers in 20/5 Mbps ($309.95 per month) and 50/5 Mbps flavors ($349.95 per month)"

We all know that Comcast is doing it MUCH cheaper and is a comparable provider. Time Warner is demonstrating that it's purely priced on competition right now... and not fair market value. I have to admonish TWC for their pricing tiers. Comcast business DS3.0 is far cheaper than that...

I guess TWC wants to draw some serious attention to themselves by all the wrong people. They're starting to sound like the older Bell Systems when they had a 100% complete monopoly on the market place and used that... remember? "We're the phone company, we don't have to care"... I think TWC is becoming the new "bell" of today. If that wasn't the case, they'd not be pricing their services as they are, even for business class service.

This is one large cable company that should be making Comcast look MUCH better, by comparison alone.
iansltx

join:2007-02-19
Austin, TX
kudos:2
Reviews:
·Time Warner Cable
·Verizon Online DSL
·Comcast

Re: Stop whining...

Fair market value IS competition. They're pricing at what they think the market will bear...

Also, TWC isn't a monopoly. CinBell is doing 30 Mbps service on fiber to some areas. It's not 50 Mbps down, but it's faster on the upstream (10-30 Mbps) and MUCH cheaper.
fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

Re: Stop whining...

Fair market, when it comes to the internet, a pretty much global product, doesn't fluctuate that much over the greater scheme of things. I'm sorry, but they're rates are way out of line.

I'm very well aware of competition and fair market.. however, best buy, for example, doesn't fluctuate their prices that much from market to market based on local competition.

TWC, as a company, does have a monopoly status..

My point is simple.. on a grand scheme of things, TWC is pricing their products way higher than their comparable providers. They CAN price their products much lower.. but they choose not to.

Cincyman

@rr.com

FINALLY!

I live in cincinnati and have RR turbo
I have not heard any news of upgrades but I know why there doing this
our local DSL provider decided to start digging fiber to the houses..:) ( cincinnati bell )

so now its a war!

I have 15 down and 768k up service on RR here
and get around 11 down and 600 k up

I sure as hell better be getting something better now they are upgrading stuff or Im GONE and moving to the new Cincinnati bell fiber as well as my 10 neighbors who complain about our TW service weekly...

We have been looking for a reason to ditch time warner here.
they dont cap but service is awful...used to be nice in 2002 with great techs and steady speed and service but now its shaky and the techs are awful

give me service or give me freedom assholes.
competition is a bitch =D
kd6cae
P2p Shouldn't Be A Crime

join:2001-08-27
Palmdale, CA

Only 5mbits up?

OK TWC, it's bad enough you're not deploying Docsis 3.0 in a wider fashion, but the tiers you've come up with are crappy for upstream. If a customer already has 2mbits up, and they upgrade to a D3 tier, they only gain a bit over 2 times the upload and that's it? I'm pretty sure Docsis 2.0 can do 5mbit/sec upstream with no issues, so why not offer say 10Mbits upstream like Comcast does? When compared to the 15/2 top Docsis 2 tier, 50/5 is 3.3 times faster on downstream but just
2.5 times faster on upstream and still within Docsis 2 capabilities. But then again it's TWC we're talking about and in many areas they can't seem to even provide the 2 megabits upload speeds they claim to offer. I wish they'd stop being afraid to offer upstream along with downstream speeds.
fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

Re: Only 5mbits up?

That's because people download more than they upload.. so in a residential setting, this makes perfect sense. People WILL get more benefit from a larger download speed in the residential settings (think streaming video, etc.) but, in business, where things like servers are supported, large files being sent, etc., having more upload in a DS3.0 setting in business does make sense.
kd6cae
P2p Shouldn't Be A Crime

join:2001-08-27
Palmdale, CA

Re: Only 5mbits up?

What about residential users like me who want to back up their personal files off site, or stream high quality live audio and/or video every now and then? These aren't business things, they're personal things that a residential user could use their upload for, if it were offered. Plus here in socal anyway, the top residential tier and the top business tier for cable are exactly the same 15/2 speed, so you don't gain any speed on upload there, and my experience has actually been the residential seems to actually work a bit better than business. I don't understand it, but then again I don't really understand TWC in southern California either.
fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

Re: Only 5mbits up?

Backing up is not mission critical as far as time goes. You can set your computer to start backing up and walk away from it and let it go. It's not like you're trying to get a large file to a client that needs it now.. not the end of the day when you start the process in the morning.. right? You'll also notice that windows update, for example, downloads at a much more throttled manner these days vs. the quicker download of XP's updates.. they did that to try to balance network use. Downloading updates, just as backing up your files, don't need to be done in a blink of an eye as you can keep going on with your other tasks.

As for streaming high quality video and audio, etc.... 5mb up is perfectly fine for that. If you need more power behind you then you should seek a hosting provider to handle that load for you, even if it's occasional activity. Your residential service still isn't designed for that kind of use.. it never has been.

The issue is that they didn't build, design, or architect their networks for what you're describing and that's been the core of the reason why providers have defined their TOS for residential service as "typical residential use"...

I know this isn't a popular view around these parts, but the ISPs are not required to design their networks to handle what ever the res user wants.. while the end user has a right to not do business with them, they're not required. However, I'm still a proponent on neutrality.. and even with that, it's not to say that they stay neutral on what you do with it, but that also doesn't mean I believe they need to continue pricing on an all you can use model or that they need to design their network to handle anything thrown at it either. Personally, I think that the internet will be going the way of (and should) electricity and gas billing.. you pay for what you use too.
sonicmerlin

join:2009-05-24
Cleveland, OH
kudos:1

Re: Only 5mbits up?

That's not only an unpopular view, it's nonsensical. They built their network and paid it off with their customers' money. The idea that they don't have to provision according to what their customers actually want speaks of a terribly uncompetitive market.
fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

Re: Only 5mbits up?

Your post makes no sense... and to be honest, you know by now I'm not out for popularity.

And, once a customer spends the money, it's no longer the customer's money to lay claim on, sorry, but it's not. You have NO entitlement into the company. You have no stake or claim in it either... that's why it's called "trade"... in this case, you're trading money for service. Its then their job to maintain that customer base as they see fit. if they don't, the customer leaves.. if they do, they stay. And, at this point and time, Comcast, for example, has been upping the services in a reasonable amount of time so I say that they have been doing well. TWC, on the other hand, has not.

"The idea that they don't have to provision according to what their customers actually want speaks of a terribly uncompetitive market."

This statement has NOTHING to do with competition - at all. And, in many cases, some players ARE in fact building their networks out with THEIR PROFITS... so please, I'm sorry I can't sit around your camp-fire and roast in favor of your opinion becuase YOURS is, as you say, non-sensical.. if became that as soon as you said "with their customer's money"... its no longer yours when you pay the bill and use the service.

Maybe building out their network, in the greater scheme of things, is actually a BAD business decision for them.. and it IS! Why?....

If they built out their network over night and provided all these great upload speeds, etc., it would hurt their other product lines.. don't kid yourself.. it will. They need these other product lines to support the others... right? So what do they do in this case... dramatically raise the price of internet? Maybe just on the beefier tiers? .. they're already doing that and people don't like that now do they?

In the late 90's Intel already had their pentium line figured out and engineered up to the P5 and higher.. why not just sell out the highest chip since they had it? .. they didn't because not only do they not get a return on their investment and WON'T.. they also hurt themselves and the rest of the industry as well.. Too much of a shakeup too fast upsets the balance of what is "competition" and an economy in a whole.

Take some business courses and you'll understand what I'm talking about... it's not a dig, it's just a fact. You're thinking like a typical consumer, which isn't necessarily a bad thing.. but it's not just about the consumer.. if you think like a business owner, like I am (several) and you think of how it operates on it's own AND with the other businesses they need to be in step with, AND you think of the consumer and the WHOLE picture at the same time.. you'll find out why they're not just willing to push out what they have and give the customer what they want.. sometimes, the customer can't handle it all at once.

I'd rather have a healthy company, financially, that can survive and grow.. not one that makes bad business decisions and "think only about the consumer" while in the end, creating their own Wall St. meltdown..
ALovelyGust

join:2009-09-20
Fayetteville, OH

Well, its a start.

But I don't understand why they would limit it to business customers.

DeathK
Premium
join:2002-06-16
Cincinnati, OH

Re: Well, its a start.

Because CBT is dragging their feet with the FTTH deployments. TWC doesn't want to look like they're lying down though so they do the bare minimum and offer D3 to business customers where they can get away with charging outrageous prices.

Good for business, bad for the customer.
Ulmo

join:2005-09-22
Aptos, CA

Slow

All I can say is slow. Comcast is almost finished installing the same thing, and already has it priced at $100 for 50/10.