Time Warner Cable Giving Automatic Sandy Refunds
As ISPs Trip Over One Another to Be The Most Accomodating
ISPs have been trying to one up one another in terms of which company can be the nicest to Sandy victims
-- with ISPs including Cablevision, Verizon and Comcast issuing service credits even if customer outages were the result of power outages (which was most of them). Time Warner Cable is the latest, now saying customers impacted by Sandy won't even have to call in to get a service credit. "As service is restored, Time Warner Cable will automatically apply credits for residential customers’ TV, Internet and Home phone services (including applicable equipment) and for business customers’ Business Class services in areas where the vast majority of customers experienced an extended outage," says the company. "This credit will automatically appear on customers’ statements, labeled “Hurricane Sandy Credit."