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Time Warner Cable: Just 2,000 DOCSIS 3.0 Users
Company says they'll ramp up upgrades in 2010, though CAPEX lower
Time Warner Cable has issued their fourth quarter results, highlighting a combination of good and bad news for the cable carrier. The company lost 105,000 basic cable customers on the quarter, but added 56,000 digital cable customers, 122,000 broadband customers and 84,000 VoIP customers. Revenue rose 3% to $4.5 billion on the quarter, while net income for the quarter was $322 million. Time Warner Cable serves 12.8 million cable customers, 8.99 million broadband customers and 4.15 million VoIP customers.

Investors applauded the earnings -- especially the company's decision to approve a $1.60 per share annual dividend. Sanford Bernstein analyst Craig Moffett, who like many investors is no fan of expensive network upgrades, issued a note proclaiming that the earnings were "precisely what the doctor ordered," adding the company is "the single most attractive name in our coverage universe, and by a wide margin." Moffett's cable lust is driven in part by Time Warner Cable's recently derailed attempt to impose high overage fees, and the fact that Time Warner Cable hasn't exactly made upgrading to DOCSIS 3.0 a priority.

Time Warner Cable is less of a hit among consumers, many of whom are in less competitive markets, and see slower speeds as a result. The company has only upgraded parts of their New York City market with faster 50 Mbps speeds (at $99 a month), though on their investor conference call Time Warner cable COO Landel Hobbs promised they'd speed up deployment this year. According to Hobbs, just 2,000 subscribers have signed up for the faster service so far. Time Warner Cable's CAPEX for 2009 was $3.2 billion, a number they expect to keep below $3 billion for 2010.

CEO Glenn Britt spent a little time on the earnings conference call getting excited about the company's efforts to resell Clearwire WiMax service. "This will develop in exciting ways that we really can’t quite imagine today," says Britt of Mobile WiMax. "I think there’s going to be a whole array of products using these types of networks in the future," he says. Time Warner Cable began selling Mobile WiMax service late last year in portions of Dallas, North Carolina and Hawaii.

Time Warner Cable also stated on their earnings call that they'll have a few new projects coming down the pipeline in 2010, including a new phone portal, that will allow users to manage their phone account and access voicemail and caller ID via the Internet. The company also says they'll begin to market a multi-room DVR later in 2010.

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inferno

join:2008-07-06

Comcast... GO GO GO!

Comcast hook me up with Docsis 3 in Mississippi and I will be a customer for life! You know you can beat Time Warner! This is your time Comcast!

NYCdude69

@microsoft.com

Time Warner

What sucks in many areas of NYC is that TW is basically a monopoly, if you exclude Verizon DSL that is pretty slow. What really sucks is the ultraslow upload speeds - 10M Down is still paired with 500K up, which is ridiculous.
I wish Verizon would start pushing apartment buildings to install FIOS, this has to be a goldmine to Verizon since each fiber run can win multiple subscribers in the building. It would also finally force TW to compete in NYC.
glinc

join:2009-04-07
New York, NY

Re: Time Warner

2014 all nyc will be wired =D

Dareius
It's a beautiful day in the neighborhood
Premium
join:2002-11-12
Elmhurst, NY

Re: Time Warner

said by glinc:

2014 all nyc will be wired =D
Riiiiight!

Not going to happen. The fines that will be issued to Verizon will be peanuts compared to installing and maintaining FIOS in low income neighborhoods.

I will be pretty impressed to see a project building in NYC wired for FIOS.
ITALIAN926

join:2003-08-16
kudos:1

Re: Time Warner

Verizon has wired MANY projects and low income buildings already with FiOS. Dont make such claims unless you know what youre talking about.

Dareius
It's a beautiful day in the neighborhood
Premium
join:2002-11-12
Elmhurst, NY

Re: Time Warner

said by ITALIAN926:

Verizon has wired MANY projects and low income buildings already with FiOS. Dont make such claims unless you know what youre talking about.
In NYC? Tell me where.
Bytezboy

join:2001-05-17
New York, NY
Reviews:
·Verizon FiOS
·RoadRunner Cable
·Earthlink Cable ..
said by Dareius:

said by glinc:

2014 all nyc will be wired =D
Riiiiight!

Not going to happen. The fines that will be issued to Verizon will be peanuts compared to installing and maintaining FIOS in low income neighborhoods.

I will be pretty impressed to see a project building in NYC wired for FIOS.
Parkchester has FIOS.

Dareius
It's a beautiful day in the neighborhood
Premium
join:2002-11-12
Elmhurst, NY

Re: Time Warner

said by Bytezboy:

said by Dareius:

said by glinc:

2014 all nyc will be wired =D
Riiiiight!

Not going to happen. The fines that will be issued to Verizon will be peanuts compared to installing and maintaining FIOS in low income neighborhoods.

I will be pretty impressed to see a project building in NYC wired for FIOS.
Parkchester has FIOS.
If I am correct, Parkchester is partial condo/co-op apartments? Similar to that of Stuyvesant Town. If so, that is not low income housing and more middle class.
patcat88

join:2002-04-05
Jamaica, NY
kudos:1
No RCN?

Jafo232
You Can't Spell Democrat Without Rat.
Premium
join:2002-10-17
Boonville, NY

Re: Time Warner

TWC is being shortsighted. Cablevisions plan makes much more sense in the long term. Deliver the fastest speeds you can while turning a profit. They do this because it keeps upstarts away, keeps their customers less motivated to try new alternatives and omg can I say it?: makes the customer HAPPY.

TWC's attitude seems to be: Screw em, they can't get anything faster.. Well, that may be the case, for now, but as soon as something faster does come to my area, I will ditch TWC immediately. When I lived in Cablevision territory, I had a similar opinion of them until they brought the power and service and then my opinion changed. I would pay a few grand to run a wire to be hooked up with CV again sigh..
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swintec
Premium,VIP
join:2003-12-19
Alfred, ME
kudos:3
Reviews:
·RapidVPS
·Sprint Mobile Br..
·VoicePulse
·RoadRunner Cable

I will test...

If TW needs a test subject for this new service in Maine then please by all means contact me!
--
Block Accounts | UseNet Now

bluepoint

join:2001-03-24

Just 2000

TW thinks they can lure consumers by having Docsis 3 in only one (1) speed with a price tag that many is not willing to spend. They'll be better off upgrading all across their tiers's speed leaving the pricing structures intact. Now, that will be real competitive with FIOS.

BBBanditRuR
Dingbits

join:2009-06-02
Parachute, CO

Re: Just 2000

That's what Comcast did in my area. Kept the same tiers (actually added and arranged them from basic 1.5 >> Doc 3.0 speeds).

They offer lots of options. If TW only has one, they aren't going anywhere. Then again, a monopoly can do what it wants.

fifty nine

join:2002-09-25
Sussex, NJ
kudos:1

CCI byte

Maybe they'd lose fewer customers if they removed the stupid 0x03 CCI byte from all channels, unlike other cable providers. This prevents CableCARD devices from copying content, which cripples devices like TiVo and windows media center.
b117sat

join:2005-02-23
Stow, OH

Time Warner

Screw Docsis 3, I just want my friggin turbo to work at turbo speeds rather than the 4-5mb a second I've been getting.
Warmachine99

join:2006-03-20
Pleasant Prairie, WI
Reviews:
·RoadRunner Cable

Id love for some TWC to have some competition...

I live in the far SE corner of Wisconsin. My only real choice for HSI and cable TV is TWC. I know I could sign up for Direct TV or Dish Network, but for work I need to run VPN to the main office, and it just times out on anything other than a ground based service. I'm WAY too far out for DSL service (from AT&Ts listing, I am 28K feet from the DSLAM), and even though the areas surrounding me are U-Verse ready, they wont come into my area as there isn't enough 'population density', ditto for adding a DSLAM to the local phone 'house' which I can see from the end of my driveway. I have no other choice for any kind of service here at all.

Comcast? Nope, they stop at the Illinois/Wisconsin border.

Wireless internet? Nope, no line of site to their tower - Blocked by a water tower, and other geographic concerns.

My cable/internet bill is just over $150 a month, for the basic digital package, and the basic HSI package.

I for one would like to have some competition for TWC!!
--
I've discovered that I often visit the state of confusion, and I know my way around pretty well.
duranr

join:2006-10-14
Leonia, NJ

Re: Id love for some TWC to have some competition...

I read a post here on BBrreports about how something (a car accident? or windstorm) took out one of at&t's (or was it verizon's?) DLSAMs. The telco came out and replaced it, and all of a sudden, DSL was available (or higher speed tiers or something; I forget)

Anyways, the rationale was that the phone company wasn't going to replace an aged but otherwise perfectly working DSLAM unless there was need.

Now, I'm not telling you to do anything stupid like damaging Telco property, because that's illegal. I'm just recounting a story I heard and your post reminded me of it.
Warmachine99

join:2006-03-20
Pleasant Prairie, WI
Reviews:
·RoadRunner Cable

Re: Id love for some TWC to have some competition...

LOL - What your "not suggesting" has crossed my mind several dozen times as I drove past the little brick building over the years.

Its too far back from the road, surrounded by fences and too solidly built with brick walls for a car to 'accidentally' do a drive through. There are no trees to fall on it, or to damage the cables in/out (underground wiring). The only think that leaves is an accidental use of high explosives, and I don't have access to those (anymore).

Any other 'non suggested' ideas?
--
I've discovered that I often visit the state of confusion, and I know my way around pretty well.

tech

@twcable.com
I find it funny to hear someone complain about TW needing comp when all that comp wouldnt serve you, guess who did TW!

Karl Bode
News Guy
join:2000-03-02
kudos:30

Re: Id love for some TWC to have some competition...

How is it funny when a consumer has just one provider and no competition? I must be missing the joke.

Alltel

@alltel.net

These businesses never expand

The businessmen at these companys must be idiots or something because yeah I can understand trying to get the service up to a 10mb standard but then after that I would be investing money into trying to make the network larger and expanding out bt all they seem to want to do is make it faster not realizing they are still using the same customer base they had before, and once people get used to something and they feel it is enough I dont care how fast you make people aint going to keep upgrading their internet just to go faster unless you offer the upgrade for free
iansltx

join:2007-02-19
Golden, CO
kudos:2
Reviews:
·Verizon Online DSL
·Comcast

D3

I'm guessing the 2,000 users of TWC 50/5 are there because they couldn't get FiOS. Also, the price difference between D1.1 and D3 service is too great. Plus upload speeds suck compared with other D3 deployments of that download speed (namely Cocmast and Cablevision) and TWC hasn't deployed the service in enough markets.

If they came out with 20/5 service for $70 then I'll bet they'd get a lot more customers on D3 than the are right now with $100 50/5.

Dareius
It's a beautiful day in the neighborhood
Premium
join:2002-11-12
Elmhurst, NY

Re: D3

said by iansltx:

I'm guessing the 2,000 users of TWC 50/5 are there because they couldn't get FiOS. Also, the price difference between D1.1 and D3 service is too great. Plus upload speeds suck compared with other D3 deployments of that download speed (namely Cocmast and Cablevision) and TWC hasn't deployed the service in enough markets.

If they came out with 20/5 service for $70 then I'll bet they'd get a lot more customers on D3 than the are right now with $100 50/5.
Thing is, not everyone needs 50/5 even at $70. Some people just use the internet for basic surfing and e-mails.

The economy just does not support $100 internet right now. Just a luxury to have like air conditioners were to those living in apartments in the mid 80's.
duranr

join:2006-10-14
Leonia, NJ

Re: D3

I'm getting 10/.5 right now for $45 a month. What would make me very happy is if they would increase the up to 2 or 3, or ideally, make it symmetrical as I'm very close to CO.

I sometimes need to vpn in to work and occasionally upload photos to FB and/or picassa. For me, the 512k upload is painfull.

I suspect they limit it to discourage Bittorrent which I also use but.
sonicmerlin

join:2009-05-24
Cleveland, OH
kudos:1
said by Dareius:

said by iansltx:

I'm guessing the 2,000 users of TWC 50/5 are there because they couldn't get FiOS. Also, the price difference between D1.1 and D3 service is too great. Plus upload speeds suck compared with other D3 deployments of that download speed (namely Cocmast and Cablevision) and TWC hasn't deployed the service in enough markets.

If they came out with 20/5 service for $70 then I'll bet they'd get a lot more customers on D3 than the are right now with $100 50/5.
Thing is, not everyone needs 50/5 even at $70. Some people just use the internet for basic surfing and e-mails.

The economy just does not support $100 internet right now. Just a luxury to have like air conditioners were to those living in apartments in the mid 80's.
It doesn`t cost them nearly that much to provide the service. Upgrading to DOCSIS 3 is extremely inexpensive for them.

morbo
Complete Your Transaction

join:2002-01-22
00000

they'll ramp up upgrades in 2010, though CAPEX is lower

God I love lip service!

motorola870

join:2008-12-07
Arlington, TX
kudos:1

DOCSIS 3.0 TWC

TWC dallas is docsis 3.0 ready they have 4 docsis carriers 783MHz,789MHz,795MHz,801MHz(future).

all they need to do is channel bonding and add more carriers to all nodes instead of loadbalancing only.

TWCSUCKS

@rr.com

response to "clear" venture

Why in the HELL would anyone pay more, get locked into a 2 year contract, with less data per month? why not just get the service from clear?? oh wait because ????????

Cable rates went up again here in SATX. im close to dumping TWC altogether. what services i do have with them. is no longer value for my $$.

These huge corporates/stock holders need a reality check. and quickly!!
isamu99

join:2004-03-10
Los Angeles, CA

Re: response to "clear" venture

Agreed whole heartedly
kd6cae
P2p Shouldn't Be A Crime

join:2001-08-27
Palmdale, CA
Reviews:
·Vitelity VOIP
·AT&T U-Verse

TWC won't even provide users with full upstream

Here in zip 93535 and other areas in Socal, TWC will claim to give you a 15/2 connection if you have Turbo, but you won't get more than about 1.3 megabits upstream. Why are they claiming 2 megabits is what's offered when even at 3 AM we can only get 1.3? Sounds like perhaps the CMTS is hard capped at 1.5Mbps per modem. If this is true they shouldn't advertise 2 megabits, but rather 1.5 since that's all you'll ever get. Don't advertise speeds you'll never see. I'd love to get Docsis 3.0 speeds someday, but for now I'd be happy with just seeing the full upstream I should be able to see!

RARPSL

join:1999-12-08
Suffern, NY

Re: TWC won't even provide users with full upstream

said by kd6cae:

Sounds like perhaps the CMTS is hard capped at 1.5Mbps per modem. If this is true they shouldn't advertise 2 megabits, but rather 1.5 since that's all you'll ever get.
Run DOCSDIAG and you can see what your modem has been set as its upstream and downstream cap.

ArchonXD40
Docsis 3.0

join:2003-02-24
Bossier City, LA

Re: TWC won't even provide users with full upstream

DOCSDIAG

says not a recognized cmd
--
More upload please!

RARPSL

join:1999-12-08
Suffern, NY

Re: TWC won't even provide users with full upstream

said by ArchonXD40:

DOCSDIAG

says not a recognized cmd
Step 1 is to download it from »homepage.ntlworld.com/robin.d.h.···ocsdiag/
Step 2 is to read the instructions from that Web Site
Step 3 is to run the utility per the instructions
Step 4 is to review the output which will show your upload and download caps
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·Optimum Online
·Verizon FiOS

point out the obvious

ramping up deployment wont' mean jack if the prices don't come down for 50+ megabit services which is entry level beyond the max of docsis 2.0 (38mbit) and I see little value in offering a 40mbit tier. Upload needs to stop being stingy.. 25 mbit upload minimum.

lordpuffer
Comfortably Numb
Premium
join:2004-09-19
Rio Rancho, NM
kudos:1

$99?

What is 3.0? $99? That's why right there.
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