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Time Warner Cable Net Profit Jumps 44%
Guess Metered Billing Wasn't Necessary After All?
by Karl Bode Thursday 26-Jan-2012 tags: business · bandwidth · cable · Time Warner Cable
A few years ago you might recall that Time Warner Cable executives claimed they wouldn't be able to survive financially if they weren't allowed to start billing users by the byte. Several years after that proposal was shot dead by public outrage, and flat-rate broadband pricing continues to treat the company very well. Time Warner Cable's fourth quarter earnings show a 44% jump in fourth quarter net profit, with double-digit gains in broadband, VoIP and wholesale transport services revenue. Though the company stoically continues to deny the impact of Internet video, they're seeing continued pressure from cord cutting and telcoTV, resulting in a loss of 129,000 video subscribers. Those losses were countered however by the addition of 130,000 broadband subscribers.

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Rally
Bah Humbug
Premium
join:2000-10-27
Astoria, NY
Reviews:
·RoadRunner Cable

When you're the..

Only gig in town(s), you shall get a very nice increase in profits.

(and btw i like my TWC service. just stating no competition will = profit gains nicely.)
--
Fantasy football is Dungeons & Dragons for the guys who beat up kids that played D&D.
bidger

join:2009-12-23
Elmira, NY
Reviews:
·RoadRunner Cable

Re: When you're the..

said by Rally:

Only gig in town(s), you shall get a very nice increase in profits.

(and btw i like my TWC service. just stating no competition will = profit gains nicely.)

My thoughts on the matter exactly.
etaadmin

join:2002-01-17
Dallas, TX
said by Rally:

Only gig in town(s), you shall get a very nice increase in profits.

(and btw i like my TWC service. just stating no competition will = profit gains nicely.)

That could be true with internet but with TV your statement is not accurate. Anyplace in the US you have the option of cable, DishNetwork, DirecTV and in some markets FIOS and in much less markets uverse. I call that fierce competition, mainly from the satellite companies.

When it comes to internet that is another story. Cable was/is everywhere and the telcos response was ADSL. ADSL worked for many years and the telcos had plenty of time to expand. Today FIOS expansion is practically dead, uverse is practically non existent due to distance restraints. So who's at fault here?

If the cable companies are making tons of money then they must be doing something right.

spewak
R.I.P Dadkins
Premium
join:2001-08-07
Elk Grove, CA
kudos:1
Reviews:
·Clear Wireless
·SureWest Internet

"Guess metered Billing wasn't necessary after all...."

44% profit is nothing to sneeze at, yet the question remains: Why not try for 88% profit by soaking on overages and per byte billing? This is the way the corporate greedy bastards everywhere think.
--
The weekend is here, grab a can of beer!

fifty nine

join:2002-09-25
Sussex, NJ
kudos:1

Re: "Guess metered Billing wasn't necessary after all...."

said by spewak:

44% profit is nothing to sneeze at, yet the question remains: Why not try for 88% profit by soaking on overages and per byte billing? This is the way the corporate greedy bastards everywhere think.

If you're a CEO of my company and your goal is not the highest profit possible, you're fired.
jjeffeory

join:2002-12-04
USA

Re: "Guess metered Billing wasn't necessary after all...."

Absolutely!
jjeffeory

join:2002-12-04
USA
You can try for 88% profit, but if you go for that too quickly, the damage to your customer base may bee too severe and you may end up losing money the next time around.

fifty nine

join:2002-09-25
Sussex, NJ
kudos:1

Re: "Guess metered Billing wasn't necessary after all...."

said by jjeffeory:

You can try for 88% profit, but if you go for that too quickly, the damage to your customer base may bee too severe and you may end up losing money the next time around.

That's true. But you don't have to please everybody.

Even AAPL pisses off a lot of people, yet they are raking in record profits and they are now the most valuable company on Earth.

spewak
R.I.P Dadkins
Premium
join:2001-08-07
Elk Grove, CA
kudos:1
Reviews:
·Clear Wireless
·SureWest Internet

Re: "Guess metered Billing wasn't necessary after all....&q

said by jjeffeory:

You can try for 88% profit, but if you go for that too quickly, the damage to your customer base may bee too severe and you may end up losing money the next time around.

To quote a wiseman: "Absolutely"
--
The weekend is here, grab a can of beer!

ThrowDemsOut
If you can't convince 'em, confuse 'em
Premium
join:2002-03-03
Mullica Hill, NJ
kudos:4

More info on TWC 4th qtr results

4th QTR presentation slides for Wall Street:
TWC_4Q_Earni···tion.pdf 355446 bytes

4th qtr and full year financial results:
TWC_Q4_2011_···inal.pdf 483910 bytes

ThrowDemsOut
If you can't convince 'em, confuse 'em
Premium
join:2002-03-03
Mullica Hill, NJ
kudos:4

NOT good news for TWC; despite money results

Despite the apparent good news of higher revenue and profits, TWC is servicing fewer households than it did before. This chart shows that TWC has 82,000 fewer customers at year end than they did at end of previous year.


4th qtr on left; full year on right. Numbers are in THOUSANDS.

djrobx

join:2000-05-31
Valencia, CA
Reviews:
·RoadRunner Cable
·AT&T U-Verse
·VOIPo
·PHONE POWER

Re: NOT good news for TWC; despite money results

The report shows that they lost 26,000 customer relationships this quarter, but added 91,000 through acquired systems.

Even if they did lose 82,000 customers in a year, that is less than 1% of their customer base of 14.5 million. With relatively new competitors having entered a saturated market (U-verse and FiOS), plus the mass cord cutting movement Karl waxes poetic about, this doesn't seem too bad to me.

No wonder they're so comfortable being medicore. I'm shocked people still use their garbage TV service here in light of so many choices. TWC is still using Comcast's iGuide software from 2004 in our neck of the woods!
--
AT&T U-Hearse - RIP Unlimited Internet 1995-2011
Rethink Billable.
NWOhio

join:2011-10-25
Toledo, OH

Re: NOT good news for TWC; despite money results

mass cord cutting? LoL.

uh okay.

Bugger

@rr.com
TWC is still using Comcast's iGuide software from 2004 in our neck of the woods!
These systems were bought from Adelphia I think. TWC is still working on integrating them and upgrading the guide/box to their Mystro.
I think content is a bit more important than presentation.

motorola870

join:2008-12-07
Arlington, TX
kudos:1
Reviews:
·Time Warner Cable

Re: NOT good news for TWC; despite money results

said by Bugger :

TWC is still using Comcast's iGuide software from 2004 in our neck of the woods!
These systems were bought from Adelphia I think. TWC is still working on integrating them and upgrading the guide/box to their Mystro.
I think content is a bit more important than presentation.

TWC is only deploy ODN Navigator on the DCX3400M and DCX3200M boxes and anything after that comes out on the motorola systems. Boxes with iGuide are staying iGuide and they are trying to tie in the StartOver/Lookback, Caller id On TV, and remote DVR to iGuide a28 boxes in Dallas, LA, KY, OH, ME, North County San Diego, Colorado, Idaho, and washington state.

Xizer

join:2004-02-05
New York, NY
Reviews:
·Cox HSI
·AT&T U-Verse
#1 reason why people still use Time Warner Cable's TV services: They actually know how to add new HD channels. Who gives a shit about the interface? I subscribe to cable television for the channels, not a fancy menu. If you want a good interface get a CableCARD tuner and use the Windows 7 Media Center interface. Congrats, you've got the best TV interface available on any provider.

Time Warner Cable/Bright House is the HD leader. Unlike certain other companies *cough* Verizon and DirecTV they actually know how to continue expanding HD lineups.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
said by ThrowDemsOut:

Despite the apparent good news of higher revenue and profits, TWC is servicing fewer households than it did before. This chart shows that TWC has 82,000 fewer customers at year end than they did at end of previous year.

Damn those pesky cord cutters!

espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
kudos:2
Reviews:
·Clear Wireless

Re: NOT good news for TWC; despite money results

said by dvd536:

Damn those pesky cord cutters!

I guess technically if you switch to a satellite provider you cut the cord?

quote:
DIRECTV U.S. gross additions of 1.28 million and lower churn of 1.62% fuel the highest third quarter net additions in 7 years to 327,000
Source: »investor.directv.com/releasedeta···D=620542

Net additions January - September 2011 (most recent available filing) was 1.473 million.

Xizer

join:2004-02-05
New York, NY
Reviews:
·Cox HSI
·AT&T U-Verse

That's true.

Now can we get some Comcast bashing stories up in this bitch? Time Warner Cable is the only major cable provider who still doesn't have bandwidth caps.

I think Comcap is far more deserving of being shat upon than TWC right now. They've had that 250GB cap in place since October 2008. It's quickly approaching four years now and it hasn't budged an inch.

As it stands now you can transfer more data on a 50 Mbps Time Warner connection in one month than Comcap will allow you to transfer in 5 years! Do the math - you can download over 16 TB in one month @ 50 Mbps if you use it 24/7. That is 64 times Comcap's monthly bandwidth "quota."

What. A. Rip-off.

CptGemini
Inside your computer
Premium
join:2004-11-29
Corpus Christi, TX
kudos:5
Reviews:
·RoadRunner Cable

Re: That's true.

Just take a look at the carriage disputes that Time Warner is dealing with in the NY market and down in our area in south texas. For us its been 2 months and the MSG dispute in the NY market is only just beginning. Lots of unhappy customers have been posting on their facebook page daily.
AndyDufresne
Premium
join:2010-10-30
Let some TW customer try to download 16 TB on a residential account and see what happens to them.
NWOhio

join:2011-10-25
Toledo, OH

Re: That's true.

very true. especially with that nice little clause in their TOS/AUP that everyone agrees to that does NOT read and that BBR readers/Karl followers refuse to read/pay attention to.
Wilsdom

join:2009-08-06
Takes me as long as year to do that, but that is still 5x the capability or 1/5 the price of Comcast's fancy "faster" DOCSIS 3

fifty nine

join:2002-09-25
Sussex, NJ
kudos:1
said by AndyDufresne:

Let some TW customer try to download 16 TB on a residential account and see what happens to them.

And THAT is pretty much the definition of abuse.
bn1221

join:2009-04-29
Cortland, NY
I've done 8TB on a business cable line. I know that's not the point but at $97.50 for 2*15 - burst to 20 that's still pretty good?

winsyrstrife
River City Bounce
Premium
join:2002-04-30
Brooklyn, NY
Within what time frame?

Xizer

join:2004-02-05
New York, NY
Reviews:
·Cox HSI
·AT&T U-Verse
I've done 6 TB on Time Warner residential before so I bet I could get away with 16 TB. That's already more data than a Comcap customer is allowed to transfer in 2 years.

They really do not give a shit. Bandwidth costs these companies nothing and now that DOCSIS 3.0 has been rolled out congestion is no longer a concern either. Bandwidth capping is straight up for controlling Internet video competition only; there are no other financial reasons behind it.
mogamer

join:2011-04-20
Royal Oak, MI

Hmmm

So TW loses tv customers but gains broadband customers and as a result has a huge gain in profits. Seems to me that the cable industry is protecting the wrong part of the business. That increase in profits can't be totally explained by just rate increases or upgrading to higher tiers. They should be selling uncapped broadband service with extreme speeds to encourage new streaming customers. Maybe even have their own streaming services. This way they can sell a more personalized tv experience to their customers and get higher profits.

fifty nine

join:2002-09-25
Sussex, NJ
kudos:1

Re: Hmmm

said by mogamer:

They should be selling uncapped broadband service with extreme speeds to encourage new streaming customers.

Tech geeks on BBR want that. Most other people want lower cost "good enough" services. An easy to get cheap broadband tier with "good enough" speeds should attract a lot of customers, particularly those who are still hanging on to DSL.

Maybe even have their own streaming services. This way they can sell a more personalized tv experience to their customers and get higher profits.

They'd need the studios to license content. Won't be cheap.
elefante72

join:2010-12-03
Reviews:
·Verizon FiOS
·voip.ms
·PHONE POWER
·Time Warner Cable

I read through their 8-k, CASH, CASH, CASH

Interesting things abound:

1. They said video programming costs went up 3.1% for the year and from their sub units that means weighted the cost goes up 1.5% (almost half of the sub units are video).
2. However voice costs went down 11% with 17% of sub units means that costs went DOWN 1.9% there overall.

Now video programming was 4billion where they brought in 10.6 billion in there. Voice was $600m so it's not a total offset. However nowhere in the statement is what the capital expenditures or opex were for HSI, because if they put it in there people would be spitting their coffee out on how cheap it is to the $4b in revenue.

They mention VOD is down (surprise), total capital expenditure was $2billion, so I'm not going to decode the ring however I assuming that WORST case $1billion on CapX for network in total (docsis, HSI, voice). Of course there is SGA (emp costs up 6%), but OMG...printing money. Now not outwardly (they mention it) in there is the higher HC cost for Navisite (6 figure guys), not your average pole guy.

Their FCF Is $2.7billion for the year (real $$$) UP 20% and this is with them TRIPLING pension funding this year. This brings cash on hand from 2-5 billion in ONE YEAR.

They tout in there additional revenues from equipment fees are good. Not really stated in there is business services (basically Navisite) which is becoming quite profitable (they paid almost nothing for it).

So it looks like docsis 3.0 upgrade cost them minimal(cap expenses remain the same), well of course this means that network costs went down dramatically.

So all this squabbling about programming costs, we are talking about 1.5%, and network and voice costs WENT DOWN.

I wont even get into all the dividends and share repurchases which tallys to approximately $20 per month on everyone's bill (triple play or not).

So the moral of the story is that these companies are reaping the rewards of lower telecom costs and MARGINAL programming cost increases and raising your rates 4-8% (or more). Not a bad deal.

HSI costs are left off because they know there will be a massive uproar if they try to cap when the costs (transit, equipment) are plummeting every year. I know from a few companies that I worked with we are talking about 30% lower network costs for 80% MORE bandwidth at the same time. 10G prices have come WAY down.
Core0000
Premium
join:2008-05-04
Somerset, KY
Reviews:
·New Wave Communi..

They just bought out my Cable ISP

They sent me a letter recently stating that they would be my NEW ISP because they bought out NewWaveCommunications in my area..

If they were hurting for money, you'd think they would reinvest in their own network rather than going out and buying up whole states ISP networks. (I probably didn't word this correctly) That would surely be the cheaper, or heck, sell off unprofitable areas or something.

motorola870

join:2008-12-07
Arlington, TX
kudos:1
Reviews:
·Time Warner Cable

Re: They just bought out my Cable ISP

said by Core0000:

They sent me a letter recently stating that they would be my NEW ISP because they bought out NewWaveCommunications in my area..

If they were hurting for money, you'd think they would reinvest in their own network rather than going out and buying up whole states ISP networks. (I probably didn't word this correctly) That would surely be the cheaper, or heck, sell off unprofitable areas or something.

there were TWC systems that were offloaded on to a company called Windjammer cable who has slowly been selling them to other cable cos one system from TWC Chilicothe MO got sold to New Wave communications.
Core0000
Premium
join:2008-05-04
Somerset, KY

Re: They just bought out my Cable ISP

Interesting.

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