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Time Warner Cable Pouts
Infers that since customers whined, they won't get DOC 3.0

According to GigaOM, Time Warner Cable appears to be pouting a week after unprecedented consumer backlash forced the carrier to shelve their metered billing ambitions. Several Time Warner Cable comments made via Twitter and to GigaOM strongly infer that because people complained about metered billing, those trial markets now won't be getting faster DOCSIS 3.0 speeds. Of course such deployment was never actually promised to those markets (no launches have been announced). In one of their poorly received communiques from earlier this month, the carrier made a vague reference to trial markets seeing DOCSIS 3.0:

quote:
As we launch DOCSIS 3.0 in the trial markets, we plan to offer a 50/5 MB speed tier for $99 per month.
Time Warner Cable has repeatedly stated they'd be engaging in "surgical" deployment of DOCSIS 3.0 technology, which is code for areas where they face competition from Verizon FiOS. In contrast, Time Warner Cable's metered billing trials specifically targeted areas without FiOS competition to minimize customer defections. The idea that uncompetitive markets like Rochester, NY would be at the top of Time Warner Cable's DOC 3.0 plans seems unlikely.

Click for full size
Even if trial markets were early launch targets, to infer that angry customers and a critical press are responsible for Time Warner Cable's timid DOCSIS 3.0 deployments is a huge stretch. The company's continued suggestion that a very profitable carrier can't afford the relatively meager costs of DOCSIS 3.0 upgrades without metered billing is equally disingenuous, and is not supported by substantive data.

While Comcast is promising customers 100% DOCSIS 3.0 coverage by the end of 2010, Time Warner Cable is is timidly deploying into only competitive markets, while engaged in an ongoing fight with their own customers.

Guess which company the folks behind Verizon FiOS would rather compete with?
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fifty nine
join:2002-09-25
Sussex, NJ

fifty nine

Member

That company is finished

I can't imagine TWC having any customers when this whole fiasco is over.
fiberguy2
My views are my own.
Premium Member
join:2005-05-20

fiberguy2

Premium Member

Re: That company is finished

said by fifty nine:

I can't imagine TWC having any customers when this whole fiasco is over.
I can, becuase it's not all about speeds and some people could care less. Many people aren't going to see the metered billing now so that battle has been won.

To me, the way I read this, is like Karl said, they're pouting. This is just the next move in a PR campaign. If people stepped back and do NOT respond to this and further force the issue, ie: putting more fuel on their fire, DS3 will come out.

They're eventually going to have to renew their franchise agreements and the local governments, those people that actually are forced to live with those services, are going to speak up. The local levels tend to be more effective than the feds anyway.

It is, however, funny to watch these same PR games played out in public and how they can flame bait the public and government and keep their agenda's moving forward, in the exact direction they want. The best way to deal with THIS particular move is to ignore them. Fight the metered billing front, but this "we're not deploying DS3" card should be ignored.

RR User
@rr.com

RR User

Anon

Re: That company is finished

said by fiberguy2:

They're eventually going to have to renew their franchise agreements and the local governments, those people that actually are forced to live with those services, are going to speak up. The local levels tend to be more effective than the feds anyway.
Too bad because of Verizon's lobbying and legislation that passed because of it, MANY franchises are now state run and not local. Now in many areas locals have fewer rights and abilities to demand concessions for service.
fiberguy2
My views are my own.
Premium Member
join:2005-05-20

fiberguy2

Premium Member

Re: That company is finished

What is "many"... I may be wrong, but I only know of a couple of states that have gone state wide..

JoeBlowJr
@charter.com

JoeBlowJr

Anon

Re: That company is finished

said by fiberguy2:

What is "many"... I may be wrong, but I only know of a couple of states that have gone state wide..
These have state franchises:
Arizona
California
Florida
Georgia
Illinois
Indiana
Iowa
Kansas
Michigan
Missouri
New Jersey
Nevada
North Carolina
Ohio
South Carolina
South Dakota
Texas
Virginia
Wisconsin
JoeBlowJr

JoeBlowJr

Anon

Re: That company is finished

Oh yeah, these too:
Connecticut
Tennessee
Idaho
JoeBlowJr

JoeBlowJr to fiberguy2

Anon

to fiberguy2
and these:
Alaska
Hawaii
Rhode Island
Vermont
fiberguy2
My views are my own.
Premium Member
join:2005-05-20

1 recommendation

fiberguy2

Premium Member

Re: That company is finished

I have to laugh at Rhode Island.. that state IS a city.

Robert
Premium Member
join:2001-08-25
Miami, FL

Robert to fifty nine

Premium Member

to fifty nine
said by fifty nine:

I can't imagine TWC having any customers when this whole fiasco is over.
There is one advantage that they have that keeps them alive - and that is that they serve areas where there is virtually no competition which forces consumers to subscribe to their service.

If it wasn't for Comcast, my fastest Internet would be 1.5/256 from AT&T. And that's been the fastest that they offer since BellSouth started offering Internet in my area.
lacklusterbb
join:2009-03-12

lacklusterbb

Member

Re: That company is finished

Actually, they sold many of the less competitive markets in their deal with the newly-formed company Windjammer Cable. So, the markets Time Warner retained are in regions where there is more competition than they'd probably like. I suspect, if they aren't careful, their decision to not broadly deploy DOCSIS 3.0 may ultimately cost them market share. Unfortunately for them, dragging their feet until they see market share losses may mean permanent loss of customers and revenue--definitely a slippery slope and one that may ultimately lead to Time Warner Cable becoming a target for acquisition itself. If I were a shareholder in this company, I'd definitely consider selling if they don't get their act together with in the next 2-3 quarters.
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: That company is finished

TWC kept systems where it made sense. They control Ohio- TWC NEO, Mid-Ohio, and Cinci and Dayton areas. Where most of MidOhio and Dayton was Western Ohio. and Mid-Ohio was Columbus. You can't forget they picked up EVERY Adelphia system in Ohio as well.

I couldn't see TWC selling any system in Ohio. And Ohio doesn't even have FiOS and U-Verse is very limited in the cities it's in. So really' they have no worries here.
tjp375
join:2008-07-02
Akron, OH

tjp375

Member

Re: That company is finished

Couldn't have said it better myself. The Ohio market will be the last to see any change. There is no state wide competition here.
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

1 edit

hottboiinnc4

Member

Re: That company is finished

As far as what i said about them selling systems in Ohio. They did. They sold off a few systems to Windjammer The first part of the year. It was put on the Help.rr.com page.

But they also kept ALL of the other money making markets.

SLD
Premium Member
join:2002-04-17
San Francisco, CA

1 edit

SLD to Robert

Premium Member

to Robert
Wow, 7 years ago when I lived in Cuba, I mean Kendall, we had 5Mbit/sec DSL at our apartment.

Robert
Premium Member
join:2001-08-25
Miami, FL

1 edit

Robert

Premium Member

Re: That company is finished

said by SLD:

Wow, 7 years ago when I lived in Cuba, I mean Kendall, we had 5Mbit/sec DSL at our apartment.
Lucky you.
caco
Premium Member
join:2005-03-10
Whittier, AK

caco to fifty nine

Premium Member

to fifty nine
They will plenty of subs since the majority of their subs probably haven't even noticed the broadband storm going on. The small minority that can will jump ship if they haven't already.
dforan
join:2000-12-09
Willoughby, OH

1 edit

dforan to fifty nine

Member

to fifty nine
said by fifty nine:

I can't imagine TWC having any customers when this whole fiasco is over.
Where I live there is NO OPTION accept AT&T DSL. The city fathers saw to that in their awarding service to a single provider so they will have some grumpy clients like

RR Conductor
Ridin' the rails
Premium Member
join:2002-04-02
Redwood Valley, CA
ARRIS SB6183
Netgear R7000

1 edit

RR Conductor

Premium Member

Re: That company is finished

said by dforan:
said by fifty nine:

I can't imagine TWC having any customers when this whole fiasco is over.
Where I live there is NO OPTION accept AT&T DSL. The city fathers saw to that in their awarding service to a single provider so they will have some grumpy clients like
Here it's the opposite, the only choice for broadband is Comcast HSI, our AT&T CO (formerly Pacific Bell, serves Redwood Valley and Calpella) isn't even equipped for DSL, the closest DSL to us is in Ukiah, 9 miles south.

SmD Frylock
join:2001-08-09
Farrell, PA

SmD Frylock to fifty nine

Member

to fifty nine
In many cases you don't have a choice.

I can get TWC, but DSL (Verizon) is tricky since i'm on the fringe of the CO range, and even if I was in range, it would be 3000/768, which is about 1/5 the bandwidth i'm seeing from TWC.

Off topic, The Coyote choke holding the Roadrunner is the best summary for what TWC is doing to its service. Surprised it's not used here. »4.bp.blogspot.com/_qyC51 ··· te+1.jpg
19579823 (banned)
An Awesome Dude
join:2003-08-04

1 edit

19579823 (banned) to fifty nine

Member

to fifty nine
What a bunch of idiotic babies!!

Wah Wah,we cant extract more $$$ from you so your not getting DOS 3.0 -- (WHO CARES -- 2.0 IS FAST ENOUGH!! (IN MY OPINION SO IS 1.0))
said by Metatron2008 :
Sounds alot like a kid throwing a tempur tantrum to me.
Thats exactly what it is..... LIKE IT REALLY MATTERS!!

burgerwars
join:2004-09-11
Northridge, CA

burgerwars

Member

Re: That company is finished

said by 19579823:

What a bunch of idiotic babies!!

Wah Wah,we cant extract more $$$ from you so your not getting DOS 3.0 -- (WHO CARES -- 2.0 IS FAST ENOUGH!! (IN MY OPINION SO IS 1.0))
said by Metatron2008 :
Sounds alot like a kid throwing a tempur tantrum to me.
Thats exactly what it is..... LIKE IT REALLY MATTERS!!
I'm also thinking they're crybabies. Why doesn't TWC start posting right here, to exactly say why they think caps as low as 1 gb are more than enough? It's because they aren't. This weekend I ran Windows Update on an Windows XP Pro system that hasn't been updated in a while. All those update downloads alone ended up being over 1 gb.

Also, why would even their customers bother to upgrade to a faster speed if they'll hit a gb limit early in their monthly billing period? If they had reasonable limits that start at 250 to 500 gb, their customers may be able to live with it. These 1, 5, 25, 50 gb limits are a joke and are just gouging their customers.

I live in an area (San Fernando Valley) that is both served by Verizon and AT&T. Often it's just what side of the street you're on that determines what territory you're in. I dare TWC to try and charge different rates, or to determine which areas get upgraded to DOCSIS 3.0, based on what the local phone company is in the same franchise area.

DaveDude
No Fear
join:1999-09-01
New Jersey

DaveDude

Member

Comcast should just buy them out

Now is the time to put TW out, Comcast offer them something, like a suitcase, not full of money, just a suitcase.

TW customers should just cancel and move to Dish or Fios.

djrobx
Premium Member
join:2000-05-31
Reno, NV

djrobx

Premium Member

Re: Comcast should just buy them out

They can't. The FCC prohibits Comcast from owning more than 30% of US cable systems.

»arstechnica.com/old/cont ··· 8935.ars

DarkLogix
Texan and Proud
Premium Member
join:2008-10-23
Baytown, TX

DarkLogix

Premium Member

Re: Comcast should just buy them out

Give someone a $#!7 load of venture capital and tell them to buy TW and COX

Bit00
Premium Member
join:2009-02-19
00000

Bit00

Premium Member

Re: Comcast should just buy them out

No thanks. I had Comcast and they sucked ballz. Leave my Cox service alone!

DarkLogix
Texan and Proud
Premium Member
join:2008-10-23
Baytown, TX

DarkLogix

Premium Member

Re: Comcast should just buy them out

did I say for Comcast to buy it no
I said give me "a $#!7 load of venture capital" and let me buy them

but realisticly thats never going to happen

pspcrazy
Anime Freak
join:2008-02-06
San Diego, CA

pspcrazy to Bit00

Member

to Bit00
Lol I'd take TWC to comcast anyday lol. Although I do want these faster speeds, i'd rather not have caps.

S_engineer
Premium Member
join:2007-05-16
Chicago, IL

S_engineer to djrobx

Premium Member

to djrobx
Then maybe this should be used to revisit that ruling. Now while I'm not in favor of Comcast having a monopoly, I'm certainly more disturbed at the blatant extortion tactics of Time Warner.

Now would be a real good time to get some of our representatives educated on the business of technical matters.

DaveDude
No Fear
join:1999-09-01
New Jersey

DaveDude

Member

Re: Comcast should just buy them out

I think its time for that ruling to be lifted, and allow the cable the same latitude as Verizon and ATT. Since both provide basicaly the same product.
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4 to djrobx

Member

to djrobx
The courts rulled several years ago that the FCC does not have the right to limit them and it is going through the Courts again. Only for Comcast to win. Why? Because D* doesn't have this limit and ATT and VZ do not have the limit either. Fair is only fair. The courts will rule with Comcast again.

anony1
@comcast.net

anony1 to DaveDude

Anon

to DaveDude
Comcast can not buy them out. FCC ownership caps restrict that sort of transaction.

•••
sharksfan3
Premium Member
join:2004-02-16
North Hollywood, CA

sharksfan3 to DaveDude

Premium Member

to DaveDude
My vote would go to Cablevision.

ReVeLaTeD
Premium Member
join:2001-11-10
San Diego, CA

ReVeLaTeD to DaveDude

Premium Member

to DaveDude
said by DaveDude:

Now is the time to put TW out, Comcast offer them something, like a suitcase, not full of money, just a suitcase.

TW customers should just cancel and move to Dish or Fios.
Satellite for internet = not a viable option.
FiOS = not available consistently throughout an area. Case in point: my sub community is called Rancho Bernardo. Spotted points (the rich areas) of RB are lit up, the others are not. My only choices for internet are (A) U-Verse/DSL and (B) TWC. AT&T as a provider is absolutely horrid so I won't go to them on principle. Beyond that TWC has been good to me overall.

roc5955
Premium Member
join:2005-11-26
Rosendale, NY

1 recommendation

roc5955

Premium Member

Call the whaaambulance!

My heart bleeds for them!
They get greedy, and it's gonna hurt them.

Whatever
@rr.com

Whatever

Anon

Re: Call the whaaambulance!

Keep dreaming they are not going anywhere. A few idiot customers who would not know docsis 3.0 if it was in their back pocket will make no difference in anything. Who cares about all of this anyway? Whiny people!

roc5955
Premium Member
join:2005-11-26
Rosendale, NY

roc5955

Premium Member

Re: Call the whaaambulance!

said by Whatever :

Keep dreaming they are not going anywhere. A few idiot customers who would not know docsis 3.0 if it was in their back pocket will make no difference in anything.
Who cares about all of this anyway? Whiny people!
A few?!?! I bet that half of the users couldn't SPELL docsis 3.0! I meant to call the whaaambulance for Slime Warner.
cooldude9919
join:2000-05-29

cooldude9919

Member

Funny

What can you do at this point but laugh? Cue "Your doing it wrong" pictures.

I bet all the other big boys are pissy at time warner for all the bad press capping is getting now. No one else (comcast, charter, att) had this much fallout when their plans where announced. Whoever at time warner came up with this plan isnt very smart, and the big highly paid execs that went along with it should have known better.

djrobx
Premium Member
join:2000-05-31
Reno, NV

djrobx

Premium Member

You can keep it, then, Time Warner.

If you're going to set the monthly caps THAT low, I have no need for speeds above the 15/2 that you're able to offer on DOCSIS 1/2 now.

I'd much rather have unmetered 15/2 than a 30/5 connection limited to a paltry 100GB/month. At 30mbps I could blow 100GB in just 8 hours:

30mbps = 3.75MB/sec = 225MB/min = 13.5GB/hr

They clearly aren't thinking this through. They're trying to stifle any sort of innovation that would drive people to go for the faster tiers in the first place. If all they want me to do is check my email and surf, I may as well stick with the budget tier.

••••
apok86
join:2006-09-09
Minneapolis, MN

apok86

Member

Caps?

What good is DS3 with caps?

hayabusa3303
Over 200 mph
Premium Member
join:2005-06-29
Florence, SC

hayabusa3303

Premium Member

Re: Caps?

said by apok86:

What good is DS3 with caps?
the more money they can bend you over and service you faster.
axiomatic
join:2006-08-23
Tomball, TX

axiomatic

Member

Bluffing

Don't believe the TW bluff here people. Docsis 3.0 is coming no matter what. Income from this one test market will not enable/deter Docsis 3.0 in the test markets.

Pure 100% uncut schadenfreude.

TW are acting like babies who lost their wubby.

maartena
Elmo
Premium Member
join:2002-05-10
Orange, CA

maartena

Premium Member

Re: Bluffing

said by axiomatic:

TW are acting like babies who lost their wubby.
This is sure what it sounds like. But what I don't get is that they themselves are not getting how ridiculous this makes them look.

TWC is trying to save their face and name, but instead they keep on sending out so called "press announcements" that only makes them look bad.

For once, I'd like to see TWC think about their announcements before they make them, because at this rate, they are "communicating" themselves out of their clients.

Really, the "now you won't get DOCSIS 3.0" announcement should not have been made in the first place. Whether it was leaked or someone misspoke.... doesn't matter. This was the work of a first year college student that works as an intern at TWC and has a Twitter account. No person charged with communicating to the press will make such a pouting announcement.

Regardless of whether DOCSIS 3.0 is coming or isn't coming at all, they would have been better of not pouting about it, and silently pull DOCSIS 3.0 if it is decided to be too expensive.

I don't know what they are thinking over there, but it is not the work of a professional.... or it IS, and they are just to ignorant to notice that these kinds of messages to the public will do more harm than good.

morgan1112
join:2003-04-07
Round Rock, TX

morgan1112

Member

DOCSIS 3.0

Why doesn't Time Warner just announce they will upgrade everyone to the new standard by 2010 and raise everyone's bill by $2 a month to pay for it? How profitable is it for them to tick off all their customers, get bad press and continue to announce decisions that are stupid and unpopular. Time Warner really needs to get their act together. What kind of idiots are running that company anyway? I would not be surprised if some of those morons running AOL into the ground were cross promoted into management at Time Warner.
andre2
join:2005-08-24
Brookline, MA

andre2

Member

Re: DOCSIS 3.0

said by morgan1112:

Why doesn't Time Warner just announce they will upgrade everyone to the new standard by 2010 and raise everyone's bill by $2 a month to pay for it?
They want their intrastructure to stay as rickety as possible in the noncompetitive areas so they can use that as an excuse for caps. As much as possible of the overage charges paid by those customers will go for upgrades elsewhere, if at all.

parkds
@rr.com

parkds

Anon

TWC VP of PR

According to an article over on Engadget, someone tweeted with Alex Dudley, TWC's VP of PR, to ask if DOCSIS 3.0 will launch without cbb tiers and this was his response:

@gigastacey it was scheduled as part of cbb trial, but we all know how you feel about that.

TWC either has it's head in a bag or has the worst PR person ever...or a combination. Thanks TWC for not modernizing your network because we didn't roll over and allow your cbb.
qworster
join:2001-11-25
Bryn Mawr, PA

1 edit

qworster

Member

Time Warner FINALLY learned the #1 rule of selling!

Give the customer what THEY want!

RARPSL
join:1999-12-08
Suffern, NY

RARPSL

Member

DOCSIS3 is a Strawman

While they can claim to eventually deploy DOCSIS3 (the latest Buzz Word), look at what they CURRENTLY offer. 5/.768 is their top tier leaving lots of room for increased DOCSIS2 speeds before they would need to offer DOCSIS3 to increase their speed tiers.

In my area (NYC Metro, Northern NJ west of NYC, and the Westchester/Rockland Counties North of NYC) you either are in a TWC or a Cablevision/OptOnline Cable Monopoly area [I am ignoring the FIOS that is being offered in that same footprint] where TWC has pathetic DOCSIS2 speed tiers and CV has Standard 15/2 and Boost 30/5 DOCSIS2 Tiers (that show what CAN be offered before DOCSIS3 is needed for increased speeds).

Since the DOCSIS2 upload max is 27Mbs, this means that even with DOCSIS2 there is major room for a faster upload tiers (such as 30/10 or 30/15) without needing to roll out DOCSIS3 (which would allow an upload max of 108Mbs).

••••••••••

Metatron2008
You're it
Premium Member
join:2008-09-02
united state

Metatron2008

Premium Member

Do they hire executives from per-school now?

Sounds alot like a kid throwing a tempur tantrum to me.
RolteC
The Need for Speed
join:2001-05-20
New York, NY

RolteC

Member

TWC/RR are a bunch of losers

All these people want are money.

They have not upgraded the network in who knows how long.

Everyone with Road Runner in NYC knows that the service has been CRAP for YEARS, especially between 5pm and 12am everyday.

The only reason why in some areas this problem has been solved is because those who have been able to switch to a real provider with 100% fiber, have. And this company/service is Verizon FiOS.

As the people moved from Road Runner to FiOS/RCN/DSL, the load on the Road Runner network went down, causing some areas to finally have low latency, and high speeds for most of the day.

Other areas have not been trouble free for years. I use to be part of that boat as well until FiOS rolled out here 2 years ago, and I must say, that now I see half the homes with ONT's on the side. I then checked a cable connection, and what do you know, the speeds are mostly perfect day and night now.

This is not because they used ANY money to upgrade the network, but instead just lost a lot of customers.

Now they don't want to spend a penny to upgrade to Docsis 3.0, instead want people to downgrade their speeds or pay $1 per gigabyte they use when it costs Time Warner pennies if even that.

Time Warner is nothing but hungry. Hungry for more money to get out of debt, and stay collecting as much money as possible.

There is NO reason for them to implementing caps on any of their speed tiers, and then to not allow those areas to be upgraded to Docsis 3.0 is just them committing suicide in my eyes.

I hope Time Warner burns in hell for their stupid decision making.

I mean honestly, can a company ever stay alive collecting all the money it can and imposing caps on EVERYONE, and claiming they need too, yet don't PROVE IT AT ALL!?

grrr I can't even type what I really want to say, but hopefully anyone who reads this will understand what I am saying.

And hopefully someone can use this and other knowledge and let the whole US know what a cheap company Time Warner really is.

At least others like Verizon don't impose caps, and offer real speeds, and don't complain about anything!

••••••

Bit00
Premium Member
join:2009-02-19
00000

Bit00

Premium Member

Time to seize their franchises

Yet again we see why the infrastructure should be nationalized and leased to provide content providers. Enough with the whining profiteer extortionists.

•••••

maartena
Elmo
Premium Member
join:2002-05-10
Orange, CA

1 edit

maartena

Premium Member

TWC just doesn't get it.

If they had implemented a soft cap like Comcast did with 250 Gb, they would not have had all the bad media attention. And now they are going to pout that because we, the customers, stood up against caps, they aren't going to roll out DOCSIS 3.0?

I am pretty satisfied with TWC overall, my internet seems to always work and I barely have any problems with my TV....

But this is just rediculous. TWC is one of those companies that just doesn't get that in order to retain clients, you need to invest in your network.

Adelphia was ran into the ground by incompetent management, and I surely hope TWC isn't going the same way.

And quite frankly? What good is a 100 Mbps DOCSIS 3.0 connection anyways if you can't download more then 3 HD movies per month with it?

Also: I have set myself a budget of roughly $50 to $60 per month for internet. I am not going to pay $99 for 50/5 unless I win the lottery.

•••
Mr Matt
join:2008-01-29
Eustis, FL

Mr Matt

Member

Surgical as defined by Time Warner

Surgical: "To pull the wool over the customers eyes and then stab them in the back".
Kdee9
join:2005-08-26
Etobicoke, ON

Kdee9

Member

Another view on this....

... Can be found on the IT Nerd blog. He really rips into this joker:

»itnerd.wordpress.com/200 ··· billing/

insomniac84
join:2002-01-03
Schererville, IN

insomniac84

Member

Big Whoop

I would rather have 15mbps/1mbps unlimited than faster speeds with the ability to download 40gb.

en102
Canadian, eh?
join:2001-01-26
Valencia, CA

en102

Member

Re: Big Whoop

I couldn't agree more.
If TWC can't support their current model, then they shouldn't be offering it.. and then changing the billing model afterward.

KrK
Heavy Artillery For The Little Guy
Premium Member
join:2000-01-17
Tulsa, OK

KrK to insomniac84

Premium Member

to insomniac84
Yeah...

"Our new blazing fast internet!"

... all the better to hit your massive overage charges with very quickly! Yays!

Doctor Four
My other vehicle is a TARDIS
Premium Member
join:2000-09-05
Dallas, TX

Doctor Four

Premium Member

The AOL bill-by-usage mentality persists with TWC

And like their former associate, they are destined to go the same way as AOL did.

KrK
Heavy Artillery For The Little Guy
Premium Member
join:2000-01-17
Tulsa, OK

KrK

Premium Member

Isn't lack of competition grand!

We don't have to upgrade.
We can raise rates.
We can change terms and rip you off.

And you will like it... or else go to the competition. Well, maybe once, anyway.
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