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Time Warner Cable Rep Gets Frisky, Then Fired
'Bobby from Sales' is Here to $@#! You, Baby
by Karl Bode 09:30AM Tuesday Jul 05 2011
Stop the Cap directs our attention to a rather odd and unprecedented story out of North Carolina, where a woman notes she received lewd, sexually-suggestive comments from a Time Warner Cable representative employed in a support chat room. According to local North Carolina news outlets, "Bobby from sales" apparently thought it was a good idea to sexually harass the woman instead of help her with her support issues, greeting the customer with "hello my baby" before proceeding to inform her "I here to #@!$ you." The woman says complaints to Time Warner Cable weren't responded to, so she headed to the company's Facebook page and posted her story. "Within 24 hours of this incident, the agent was no longer supporting Time Warner Cable," Time Warner Cable said in a statement, noting that the employee was outsourced and they were taking steps to improve the employed firm's apparently nonexistent screening process.

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Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY

Big Suprise

I had a phone bank call from Pakistan? anyway when I didn't do what the caller wanted me to do he started hitting me up with Islamic insults that where meaningless to me. I suppose this was his way of doing jihad. I was laughing my ass off.
--
I am quite sure now that often, very often, in matters concerning religion and politics a man's reasoning powers are not above the monkey's.
- Mark Twain in Eruption
armanyoung35

join:2011-07-05
60231

Re: Big Suprise

It might be that caller wants to recruit you that's why he is instructing you to do something.. hmm!

__________
Dell Zino

Duramax08
To The Moon
Premium
join:2008-08-03
San Antonio, TX

2 recommendations

Damnit Bobbeh


That boy aint right I tell you what
Joe12345678

join:2003-07-22
Des Plaines, IL

1 recommendation

Did the outside firm mix up the sex room bot / rep with the

Did the outside firm mix up the sex room bot / rep with the cable bot / reps?

HappyAnarchy

@iauq.com

Not really a screening problem

It was an employee that didn't feel like doing their job and decided to quit spectacularly and burn every bridge.

Racerbob
Premium
join:2001-06-24
Webster, NY
kudos:1

Why is this news ?

Surely there must be something more important to report on today ?
Bobcat79
Premium
join:2001-02-04

1 recommendation

Re: Why is this news ?

I guess Karl couldn't find any anti-Verizon stories today.
patcat88

join:2002-04-05
Jamaica, NY
kudos:1

Re: Why is this news ?

I thought it was anti-ATT stories.

Bill Neilson
Premium
join:2009-07-08
Arlington, VA
said by Bobcat79:

I guess Karl couldn't find any anti-Verizon stories today.

Well no, he probably just chose not to publish one since there are so many...on a daily basis

BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:161
said by Racerbob:

Surely there must be something more important to report on today ?

Because it came from his "pal" at "stop the cap". Don't ya know that whenever these two get together the world stops for just a moment or at least they think it does.
--
"I can’t give you a surefire formula for success, but I can give you a formula for failure: try to please everybody all the time."
~ Herbert Bayard Swope
Dampier
Phillip M Dampier

join:2003-03-23
Rochester, NY

Re: Why is this news ?

said by BHNtechXpert:

said by Racerbob:

Surely there must be something more important to report on today ?

Because it came from his "pal" at "stop the cap". Don't ya know that whenever these two get together the world stops for just a moment or at least they think it does.

Perish the thought. Actually, I don't think the world stops for anything. I could have written about Casey Anthony trying to get an unlimited data plan from Verizon before being led off to the slammer... forever, but no.
--
Phillip M. Dampier
Editor, Stop the Cap!
»stopthecap.com

BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:161

Re: Why is this news ?

said by Dampier:

said by BHNtechXpert:

said by Racerbob:

Surely there must be something more important to report on today ?

Because it came from his "pal" at "stop the cap". Don't ya know that whenever these two get together the world stops for just a moment or at least they think it does.

Perish the thought. Actually, I don't think the world stops for anything. I could have written about Casey Anthony trying to get an unlimited data plan from Verizon before being led off to the slammer... forever, but no.

He bit!! Amazing...thank you for proving my point about you two. I knew you couldn't resist the temptation. Damnit I hate when I'm always right.
--
"I can’t give you a surefire formula for success, but I can give you a formula for failure: try to please everybody all the time."
~ Herbert Bayard Swope

mob
On the next level..
Premium
join:2000-10-07
Reviews:
·SureWest Internet

Re: Why is this news ?

said by BHNtechXpert:

He bit!! Amazing...thank you for proving my point about you two. I knew you couldn't resist the temptation. Damnit I hate when I'm always right.

Except the only thing you have managed to prove is that you're angry that someone got on the front page of DSLR and you did not.

Brutus1

@mchsi.com
If this was a telco, you'd look the other way?

If you're going to question this as news worthy, then the past stories about exploding DSLAMs, installations gone wrong, or a Comcast employee stopping to save someone from outside danger should also be subject to your questioning as news worthy.

said by Racerbob:

Surely there must be something more important to report on today ?

rradina

join:2000-08-08
Chesterfield, MO

Facebook Works Both Ways!

I rather enjoy the fact that the customer couldn't get satisfaction until posting the story on the company's Facebook page.

I certainly had a *duh* moment when I realized how much power this has given back to the consumer. Every company has rushed to create a page on Facebook to connect with their consumers and unwittingly probably usurped the local news media consumer complaint desk.

Re: Facebook Works Both Ways!

Oh I couldn't agree with you more ! I had exactly the same reaction.
tmc8080

join:2004-04-24
Brooklyn, NY

obvious?

Isn't that what Time Warner wants to do anyway (with the caps)?

AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1

1 recommendation

Re: obvious?

said by tmc8080:

Isn't that what Time Warner wants to do anyway (with the caps)?

All cable companies want to #@!$ (or is that $@#!) all of us.
--
Standard disclaimers apply.
Atomic batteries to power. Turbines to speed.
rradina

join:2000-08-08
Chesterfield, MO

Facebook Works Both Ways!

somehow a dup of above...
rmdir

join:2003-03-13
Chicago, IL

Geez

Isn't the whole company out to $@#! you with multiple rate increases every year, charging more and offering less to boot?

Harumph

@rr.com

Re: Geez

Excellent point. The CSR wasn't really lying per se, he just notified her of the impending screwing in his own special way instead of following the script.

state
stress magnet
Serf
join:2002-02-08
Purgatory
kudos:6

1 recommendation

Re: Geez

So it was just "full disclosure"?
jimbo2150

join:2004-05-10
Euclid, OH

Jobs

"... the employee was outsourced ... "
Nice of you to cost this country another job...
sludgehound

join:2007-03-12
New York, NY

Save a nickel & dime here & there

Pretty soon ys got a rising share price. Babe be damned.

NoLuckChuck

@bell.ca

Much the same thing happened to me

I used to take calls from rank noobs but got fired the first day on the job for potty mouth. I don't answer the phones anymore.

Lowtarget
Premium
join:2003-12-22
Alger, OH

Re: Much the same thing happened to me

Maybe the tech should had said this " I'm here to plug my ethernet cable in your wan-port". lol

Trinijoy
Premium
join:2005-09-12
Brick, NJ

well

well maybe if you paid your workers in india for then 5.00 an hour, that wouldn't happen.