site Search:


 
   
story category
Time Warner Cable to Expand Discount TV Tier
Though So Far It Exists Largely as a Way to Upsell Users
by Karl Bode Thursday 22-Sep-2011 tags: prices · business · bandwidth · cable · consumers
Time Warner Cable executives have spent a good chunk of the last year paying lip service to cash strapped consumers, though for the most part haven't been seriously willing to compete on price. Since last November the company has been toying around with a "TV Essentials" cable tier they've been selling in New York and portions of Ohio for around $30-$50. This week the company announced they would be bringing the offer to additional markets, but didn't specify a time frame or what those markets would be.

Click for full size
“We've been challenging ourselves to design an offering that might be more attractive and affordable to those customers who might not be able to handle the full packages,” COO Rob Marcus said this week at an investor conference. “The numbers are still pretty small, but the results are sufficiently encouraging that we’re going to roll that out more broadly."

The offer comes with a number of caveats -- such as you can't bundle it with VoIP or broadband, you can't get DVR service with it, and the offer is only good for a year. With a lack of high-profile channels missing from the package (Fox News, MSNBC), it also lacks serious value, and exists more to upsell customers to more expensive tiers than to seriously address consumer cost concerns.

Still, at least Time Warner Cable acknowledges there's a cost/value ratio issue that needs addressing as wallets get tighter and more low-cost cable alternatives emerge.

view: topics flat text 
Post a:

IowaMan
Premium
join:2008-08-21
Grinnell, IA

Here's a thought

If Dish Network can sell packages from $14.99 a month (The Welcome Pack) why can't Cable Co's come up with different packages other then "Local/Family Basic" upwards of $30 for Local to $60+ a month for Family?
mogamer

join:2011-04-20
Royal Oak, MI

Re: Here's a thought

Where I live, both Comcast and WOW offer a limited basic tier for $18.99. It's basically the local ota channels (including HD) with local access channels and TBS/WGN thrown in.
QLR

join:2009-06-23
Tallahassee, FL
Reviews:
·Comcast
·Verizon Wireless..

Re: Here's a thought

I thought all Comcast markets had the limited basic tier, in my area, it is $14. When Comcast pushed its digital transition thru, they created the Digital Economy pack with thd locals, music channels, A&E, etc for $30. There isn't any advertising for it, and I had to call in to get it. Sports junkies will hate it since all that is on it is the regionals and ESPN. Amazingly enough, there hasnt been a price increase on it or anything. Knocks on wood.

R4M0N
Brazilian Soccer Ownz Joo

join:2000-10-04
Glen Allen, VA

Double negative?

quote:
With a lack of high-profile channels missing from the package (Fox News, MSNBC), it also lacks serious value, and exists more to upsell customers to more expensive tiers than to seriously address consumer cost concerns.
Wouldn't a lack of missing channels mean the channels are included? Just sayin'....

mod_wastrel
iamwhatiam

join:2008-03-28
kudos:1

Re: Double negative?

Nah, that's just the Department of Redundancy Department at work.

Phil
Rojo Sol
Premium
join:2001-06-11
Downers Grove, IL
kudos:2

"customers who might not be able to handle the full packages

What arrogance. I opted to not give Time Warner my money for cable service, not due to not being able to handle it, but due to their asking price not being worth the product offered.
tmc8080

join:2004-04-24
Brooklyn, NY

$$?

How do you upsell consumers with incomes below $20k?
Can they pay with food stamps? Nonexistent healthcare benefits?

Doogal123

@valeant.com

Time Warner

Until Time Warner offers a plan where you can build your own lineup, you will always be paying for stuff you don't want. Witness the several Spanish channels out here on the lowest tier - I don't speak Spanish so it doesn't give me any added value...

Thursday, 23-May 20:36:41 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 13.5 years online © 1999-2013 dslreports.com.