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Time Warner Cable's Next DOCSIS 3.0 Markets
Parts of Ohio, Texas and upstate NY...
by Karl Bode Friday 12-Feb-2010 tags: business · bandwidth · cable · RoadRunner Cable
Time Warner Cable's starting to lose daylight if it wants to be seen as a company that takes network investment seriously. The carrier is falling well behind other cable operators (both larger and smaller) in terms of DOCSIS 3.0 upgrades, with faster next-gen services available only in parts of New York City. Last October a company insider told us the company hoped to launch multiple additional upstate New York markets in December and January, but obviously the launches were delayed. According to Light Reading, Time Warner Cable is "far along" in portions of Texas, Ohio, and upstate New York:

TWC will likely concentrate on the Dallas area, where it comes up against FiOS in some suburbs, as well as in Austin and San Antonio, which are in U-verse country. Beaumont, site of TWC's flame-filled Internet metering experiment, might also get the Docsis 3.0 treatment in 2010. In Ohio, TWC systems in Columbus, Akron, and Dayton could be on deck as the MSO continues to face off with U-verse. Albany, Buffalo, and Schenectady, which have FiOS, are some likely wideband candidates for TWC in upstate New York.

Time Warner Cable has long stated their DOCSIS 3.0 deployments would be "surgical," which is code for "areas where Time Warner Cable sees serious competition." Time Warner Cable's deployment speed should tell you a little something about the competition in many of their markets. So far, the company has found it more cost effective to confuse customers into thinking core network fiber is the same as last mile fiber. That said, this next round of select market launches should arrive in fairly quick succession.

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One specific location that could see the upgrades is Beaumont, Texas, where you'll recall that Time Warner Cable tried (and backed off due to consumer backlash) to impose low caps and high overages. Beaumont is also the location of one of two AT&T metered billing trials. Because of DSL distance constraints, AT&T's U-Verse service tops out at 24 Mbps, and Time Warner Cable could gain market share by offering faster speeds -- and ironically by offering them without caps or overages.

Regardless of where Time Warner Cable chooses to deploy the upgrades, the nation's second largest cable company needs to get moving. Company executives have hinted they believe that the faster speeds DOCSIS 3.0 provides are only really useful to business customers, but the upgrades do provide overall capacity help -- and the consumer impression that Time Warner Cable is being cheap when it comes to network upgrades doesn't exactly help a brand image that was already badly battered by last year's metered billing kerfuffle.

Comcast, the nation's largest carrier, is quickly approaching 90% DOCSIS 3.0 coverage across its larger footprint. Even smaller, less profitable carriers like Suddenlink and Mediacom have been working at a faster pace than Time Warner Cable. According to recent cable industry data, DOCSIS 3.0 upgrades now read 43% of the nation's 120 million homes served by cable.

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glinc

join:2009-04-07
New York, NY

meh

Lucky me that I left them. They're slow with deployment of DOCSIS 3.0 because they're cheap and want to milk every customer in places they're the only ones to provide service. Even if my fios price goes up a bit I will not go back.

burgerwars

join:2004-09-11
Northridge, CA

1 edit

TWC, start upgrades in L.A.

I think TWC should get off their behinds and start DOCIS 3.0 upgrades in the Los Angeles area ASAP. Verizon has FiOS up in some TWC areas, along with AT&T having Uverse available (which includes my area). If they continue to be cheap and not realize that if they delay they're digging themselves in a hole, they'll start to bleed customers, and after that operational losses will start.

djrobx

join:2000-05-31
Valencia, CA
kudos:1
Reviews:
·Verizon Wireless..
·RoadRunner Cable
·AT&T U-Verse
·VOIPo
·PHONE POWER

Re: TWC, start upgrades in L.A.

TWC did their 1ghz upgrades a long time ago in LA. DOCSIS 3 would be a good use for it. I'm not sure why TWC went through replacing all of that gear, just to leave the new bandwidth dormant for so long.

TWC has since gotten on a train of doing as little as possible. I think a lot of it has to do with Glenn Britt pouting over not getting away with tiny GB limits with big overage charges.
--
AT&T U-Hearse
Your funeral. Delivered.
Warmachine99

join:2006-03-20
Pleasant Prairie, WI
Reviews:
·RoadRunner Cable

Thanks for nothing!!

which is code for "areas where Time Warner Cable sees serious competition."

Which means that the Southeast Wisconsin region will never see DOCSIS 3.0

No real competition, even though U-Verse is somewhat in the area.
--
I've discovered that I often visit the state of confusion, and I know my way around pretty well.
Jarek77

join:2000-07-03
Maspeth, NY

Re: Thanks for nothing!!

This is useless simply because even if Docsis 3.0 is available like in my area. Its only for wideband.
Not everyone wants to pay $ 100 for internet.
Where are the lower tiers 20/2-3 ?
I had great experience with twc. I guess im one of the lucky ones but, as soon as Fios is here even if I have to pay a little more I''l swich.

AMDUSER
Premium
join:2003-05-28
Earth
kudos:1
Reviews:
·RoadRunner Cable
I agree... there are 2 VRADs (one of them about ~2,500 feet) from my house, - as the wire is setup. Unfortunately, the phone wiring serving my house comes from the opposite direction.

It is somewhat available... if I moved across the street, I could actually get the service.

S_engineer
Premium
join:2007-05-16
Chicago, IL

1 edit

Re: Thanks for nothing!!

said by AMDUSER:

I agree... there are 2 VRADs (one of them about ~2,500 feet) from my house, -
You think thats bad...I have a VRAD 40 feet from my house and I'm still not eligible for service...
--
BF69~~~Please stop suffocating gerbils!

maartena
Elmo
Premium
join:2002-05-10
Orange, CA
kudos:1
Reviews:
·AT&T U-Verse
·DIRECTV

Re: Thanks for nothing!!

said by S_engineer:

said by AMDUSER:

I agree... there are 2 VRADs (one of them about ~2,500 feet) from my house, -
You think thats bad...I have a VRAD 40 feet from my house and I'm still not eligible for service...
Don't rely on the website. My address is not elligible for ATT Uverse while both my neighbors, left and right from me (the left house sharing a wall with mine and using the same pole) have ATT Uverse from a VRAD about 500 feet away.

Call them and tell them about neighbors that may have it.
--
"I reject your reality and substitute my own!"

AMDUSER
Premium
join:2003-05-28
Earth
kudos:1
Reviews:
·RoadRunner Cable
If you post in AT&T direct: »AT&T Direct they should be able to get you service.. if you want to sign up for it. Post the name / address / and phone number on the account.
Also post the request - VRAD 40 feet from my house, but I can't get service.. and ask if they can make it so you can. [Also, provide the address of at least 1 / or 2 neighbors who can get service.]

At 40 feet from the VRad there should not be a reason you couldn't get service.

S_engineer
Premium
join:2007-05-16
Chicago, IL

Re: Thanks for nothing!!

I'll try that. And yes I have tryed calling about it rather than just using the website. But I don't think any of my neighbors have it yet. One reason I haven't agressively pressed it is due to the awful taste AT&T leaves in my mouth.
fraxcat1

join:2007-01-20
Dallas, TX

Re: Thanks for nothing!!

Like the previous posters said, you either need to post on the employee forum here, or call sales (1-800-ATT-2020) and make sure you get someone that handles your area. Tell them that your neighbors have U-Verse on both sides, or that you're literally 40 feet from the box, and they need to submit an address validation case to turn your address available for service.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH
same here.
Fisamo
Premium
join:2004-02-20
Apex, NC
Central NC won't see anything anytime soon, either. Uverse was launched here about a year ago (?), but their footprint is quite limited, and ATT still has much of the population yet to 'turn on' (my neighborhood included).

Of course, my speed is still at 7M/384k, the standard offering from TWC here. I guess they're not all that concerned about Uverse deployment, because they're certainly not making any moves to improve our speeds here!

pende_tim
Premium
join:2004-01-04
Andover, NJ

1 edit

Re: Thanks for nothing!!

Same BS speeds in Fayetteville 7 x 384 . What a crock. Ever try a to backup files over VPN on a 384k link? Or use VoIP while doing something else?
--
The difference between genius and stupidity is that genius has its limits.
NC_Resident

join:2001-12-22
Goldsboro, NC
Reviews:
·EarthLink
Eastern NC is in the same boat, 7 down, 384 up. Lately though, my speeds have been slow, half or less. Lines have been checked, my equipment is good, Earthlink nor TWC have no explanation for whats going on. The DOCSIS 3.0 upgrades are definitely being done surgically???
piratesrule

join:2009-04-02
Greenville, NC

Re: Thanks for nothing!!

What's even sillier is that on friggen Suddenlink here in Greenville, we have 10/1 as our standard tier. Can't believe we have Raleigh beat.

swhx7
Premium
join:2006-07-23
Elbonia

This shows what we all could have

So let me get this straight:

* When there is a proposal to make big ISPs compete, or to make them subject to neutrality principles, or for a local government to build public IP infrastructure - the telcos and cablecos claim there's plenty of competition.

* When there are complaints about expense, bandwidth, or coverage, the telcos and cablecos claim they're building out as fast as anyone wants, and that higher prices (or cap-and-overage schemes) without improvements are necessary to keep service going.

* When there actually is some competition, suddenly they have no problem deploying something faster - but only in areas where a competitor offers a better deal.

You can tell what's true by their actions, not their words.

S_engineer
Premium
join:2007-05-16
Chicago, IL

Re: This shows what we all could have

said by swhx7:

You can tell what's true by their actions, not their words.
This seems to be the problem with Time Warner. Their previous actions crystallized their intentions of milking the consumer for every penny without performing network upgrades (to the Entire network, not just the ones where there's competition).
On the other hand, competition isn't the utopia that it's cracked up to be when competitors form a pseudo collusion on pricing and speeds.
--
BF69~~~Please stop suffocating gerbils!

hamburglar_

join:2002-04-29
united state
Reviews:
·VOIPo

Re: This shows what we all could have

said by S_engineer:

On the other hand, competition isn't the utopia that it's cracked up to be when competitors form a pseudo collusion on pricing and speeds.
Read cell phone companies
iansltx

join:2007-02-19
Golden, CO
kudos:2

Re: This shows what we all could have

Sprint and T-Mobile are cheaper than Verizon and AT&T. But Verizon and AT&T respectively have the Droid and the iPhone. As you were saying?
ke4pym
Premium
join:2004-07-24
Charlotte, NC

Would be interesting to see in NC

Where, in Greensboro they ruffled a lot of feathers with very low caps that got lawmakers involved...

Bet they leave NC last....
xenophon

join:2007-09-17

KC

Kansas City appears to be on the plate as TWC KC is going all digital soon. Someone in a TWC avs forum said they are planning on 50-150Mbps DOCSIS for KC.

I got this email recently...

quote:
Dear Resident,

We at Time Warner Cable are gearing up to offer 100% digital service in the KC Area. This move will allow us to provide our Digital Cable customers with 100% digital picture and sound.

Due to this transition.....

Jarek77

join:2000-07-03
Maspeth, NY

Re: KC

Lower Docsis 3.0 tiers in areas without any competition
!

Time Warner Execs think that higher upload speeds are only usefull for businesses. No wonder their Docsis 3.0
deployment is so slow and can someone explain to these people that internet is not a series of tubes. They realy dont know what they are talking about. lol
xenophon

join:2007-09-17

3 edits

Re: KC

Surewest in KC already offers 50/50Mbps.
ATT Uverse is rolling out in some KC areas.

Edit:
Personally I only need 4-5Mbps for streaming video (Netflix/Hulu/Playon). I have 7Mbps today and would rather pay a little less/month for a 4Mbps connection.
iansltx

join:2007-02-19
Golden, CO
kudos:2
Interesting. Makes sense though because I'm sure SureWest is cleaning TWC out on ARPU because folks actually want decently high speed internet, which TWC won't give to them at the moment.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
said by xenophon:

Kansas City appears to be on the plate as TWC KC is going all digital soon. Someone in a TWC avs forum said they are planning on 50-150Mbps DOCSIS for KC.

I got this email recently...

quote:
Dear Resident,

We at Time Warner Cable are gearing up to offer 100% digital service in the KC Area. This move will allow us to provide our Digital Cable customers with 100% digital picture and sound.

Due to this transition.....

All digital = everyone will need a box. Weeeeeeeeeeeeee all those box rental$ have exec$ creaming their jean$.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee

DrewC

@ge.com

What about Cincinnati?

Cincinnati local phone and DSL provider, Cincinnati Bell, is deploying fiber to the home in various locations around Cincinnati. Its slow to roll out but they are offering speeds of 30/30 and TV and a much lower price that TWC 15/5. I am currently stuck with TWC but the Fioptics is about 2 blocks from my house. As soon as it gets there, im dropping TWC piece of crap network that slows to a crawl every night between 7 pm and midnight.

DeathK
Premium
join:2002-06-16
Cincinnati, OH

1 edit

Re: What about Cincinnati?

Until CBT gets FTTH available for a significant portion of the Cincinnati area then you won't see TWC doing any upgrades. The Fioptics rollout is way too slow right now. This is the kind of stuff that happens when there's little competition. Things stagnate for years and years and upgrades come at a snail's pace.
tjp375

join:2008-07-02
Akron, OH

I'll believe this BS when I see it

DOCSIS 3.0 in Akron, OH.....yeah right. TWC has been milking their DOCSIS 1.1 infrastructure since 1999, why stop now?

Selenia
I love Debian
Premium
join:2006-09-22
Lanesboro, MA
kudos:2
Reviews:
·Verizon Online DSL
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·Verizon Wireless..

Please Cox or Comcast

Buy out our TWC exchange. So sick of them being so cheap, but charging premium prices. I need a current generation connection for my current generation system. TWC is still only DOCSIS 1.x around here and the only competition is Verizon DSL and a CLEC(Richmond Networx), both of which have first gen broadband speeds. Really sad, especially considering part of the footprint our TWC exchange serves has FIOS competition, but it will likely be a long time before we see FIOS ourselves.
--
deltree /y C:\*.*

See 13 replies to this post

unknvoip
RIP goose
Premium
join:2006-07-25
Rochester, NY
kudos:1

Rochester is not upstate

Since we have no meaningful competition here, I'm sure we will be the last to go. Come on Google, why don't you bring your trial here and see if TW changes how they treat our fine city?

See 7 replies to this post

MrMaster
jetsetter
Premium
join:2000-12-16
St Thomas, VI
Reviews:
·Sprint Mobile Br..
·Virgin Mobile Br..

timetable?

Any timetable given for these upgrades?

The RR turbo tier was already a big boost for me but I definitely could use more bandwidth if it was available.
--
One never notices what has been done; one can only see what remains to be done. -Marie Curie
iansltx

join:2007-02-19
Golden, CO
kudos:2

Re: timetable?

1H '10: »www.mysanantonio.com/business/GV···xas.html

MrMaster
jetsetter
Premium
join:2000-12-16
St Thomas, VI
Reviews:
·Sprint Mobile Br..
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1 edit

Re: timetable?

That company extends to San Antonio. It doesn't seem to go past that.
--
One never notices what has been done; one can only see what remains to be done. -Marie Curie
iansltx

join:2007-02-19
Golden, CO
kudos:2

Re: timetable?

That's true, however CenTex tends to have all the same speeds for TWC from what I've seen. Also, U-Verse 24/3 is in Austin...

MrMaster
jetsetter
Premium
join:2000-12-16
St Thomas, VI
Reviews:
·Sprint Mobile Br..
·Virgin Mobile Br..

Re: timetable?

said by iansltx:

That's true, however CenTex tends to have all the same speeds for TWC from what I've seen. Also, U-Verse 24/3 is in Austin...
U-Verse does NOT have a very good footprint in Austin. They love the lakeway area and just north but Austin proper..have yet to find them.
--
One never notices what has been done; one can only see what remains to be done. -Marie Curie
hottboiinnc
ME

join:2003-10-15
Cleveland, OH
Reviews:
·WOW Internet and..

NEO / Akron

It's a good thing that NEO is based in Akron so a good share of the region should receive the new DOCSIS speeds soon.

Part's of Cleveland won't have much of an upgrade as far as equipment since we have DOC 2.0 equipment in the field from Adelphia. But was never used.
--
www.two-pugs.com www.twopugsbrand.com

swintec
Premium,VIP
join:2003-12-19
Alfred, ME
kudos:3
Reviews:
·RapidVPS
·Sprint Mobile Br..
·VoicePulse
·RoadRunner Cable

We have Fairpoint...

With Fairpoint there main competition up here, I can see DOCSIS 3 in our future, never!
--
Block Accounts | UseNet Now
axiomatic

join:2006-08-23
Tomball, TX

Never thought I would say this....

I never thought I would say something like this but here goes:
THANK YOU COMCAST for taking over the Houston TX market from Time Warner.

Cherish this one... I don't hand out my thanks to you guys too often.

45612019

join:2004-02-05
New York, NY

1 edit

Re: Never thought I would say this....

Have fun with your Comcrap.

I'll keep my shitty speeds with Time Warner Cable if it means a COMCAP free experience. I'd rather be able to download at 15 Mbps all month than be able to download at 50 Mbps with Comcast and hit my 250 GB cap in six hours.

So COMCAP: Stay the fuck away from my Road Runner!
joe12401

join:2001-11-07
Kingston, NY

kingston ny

according to there website and fliers I have recieved, I can get this on mar 30. Weird because there is no fios or comp around that I am aware of

motorola870

join:2008-12-07
Arlington, TX
kudos:1
Reviews:
·Time Warner Cable

re DOCSIS 3.0 in DALLAS

the article did not mention dallas has two fold compititon fios and uverse and these two also overlap.

Why does this not suprise me in 2007 or 2008 twc showcased D3.0 at the Texas state fair.

also dallas has four back to back qams set up for when they go sdv. 783MHz,789MHz,795MHz,801MHz thank you twc you did the right thing by upgrading dallas to 870MHz thank you you have improved service reliability uptime to almost 99% of the time.

so they have added 30HD,numerous sd including boomerang,aln,ovation,cspan3,big ten, insp,hbo-cinemax west multiplexes, fox reality,chiller,sleuth,mlb net,sportsman channel,fuel,multimedios,gol tv, pbs kids sprout, fox business,chiller, showtime beyond, cartoon network espanol, la familia,sitv,sorpresa,playboy espanol,penthouse, soapnet,lifetime real women, espnu, espn deportes, imaginasian,latele novela,mexico tv.

and they removed

cine mexicano
casa club(venemovies)
latin tv
nfl network
mexico 22
mexico 11
infinito
canal sur
tbn enlace (readded about a week later)
gol tv(re added)

and added in the spanish tier(300-323 replacements
gol tv(dropped right after twc takeover and brought back)
multimedios
espn deportes
sitv
la familia
mexico tv
la familia
sorpresa
tbn enlace(re add)
play espanol (new in the 900s)

competion does wonders.

See 6 replies to this post

Duramax08
A Challenger Appears
Premium
join:2008-08-03
San Antonio, TX
Reviews:
·Millenicom
·Cricket Broadband
·Juno Express
·Clearwire Wireless

Useless for me

They dont want to service my road of 40 houses down a mile road. It weird because a mile from where they end it goes to a dead end road. And yes I know its all about the almight profits but that what happens when you are within a mile from city limits.
--
Would like a landline but wireless will work for now.
iansltx

join:2007-02-19
Golden, CO
kudos:2
Reviews:
·Verizon Online DSL
·Comcast

1H '10 for San Antonio (and probably Austin)

Down here we have competition from U-Verse (24/3) that's outpacing TWC's current 15/2 tier. We also have a cable overbuilder (Grande Communications) and Clear WiMAX (though that's sorta courtesy TWC). Move out into the Hill Country and you have telephone cooperatives pushig out FTTH. The less aggressive one (for the moment) is doing 10M symmetric for $130 for businesses, undercutting TWC's 10/1 service, and the more aggressive one is offering 40/10 at prices below what TWC charges for 10/1.5 on business right now and will charge for 50/5 on residential. Austin is in a similar boat to San Antonio.

Sure, Dallas might get the upgrades as well, but SA and Austin are DEFINITELY on the cards for upgrades sooner than later.

Van
Premium
join:2009-07-08
New Orleans, LA

More reason for competition to grow

in the next few years.

More competition = Better savings for us

DeathK
Premium
join:2002-06-16
Cincinnati, OH

Cincinnati

No surprise to not see Cincinnati up there. Why upgrade when CinBelTel isn't?
mAlfunkti0n

join:2003-12-16
Loveland, OH

Re: Cincinnati

CBT JUST NOW installed DSL to a good friend of mine. It wasn't available for them until a month ago. It's pathetic really, I had DSL over 12 years ago right down the road from him, and I had been waiting 3-4 years before that to get DSL for myself.

This market is just pure pathetic. I am glad to see CBT deploying fiber, but it will be the same way as with DSL, slow, slow slow.
jmcmanama

join:2010-01-17
Burlington, KY

Re: Cincinnati

Yeah I live in Petersburg, KY (Suburb of Cincinnati) and just got DSL from CBT last year. No cable runs down my side street so we were stuck with dail-up until then. Its 2010, I wouldn't count on FTTH from CBT until 2020. I agree its pathetic.

kingdome74
What Have You Done
Premium
join:2002-03-27
Syracuse, NY
kudos:2
Reviews:
·Verizon FiOS
·RoadRunner Cable

Larger Bills, Less Service

I can never understand TWC's constant bragging about their speeds when in reality they would love nothing more than put caps on everyone of us. We just went through a major price increase and no improvement in service. This is just another ploy to do as little as possible while claiming more profits.
--
SUNY Oswego Ranked #1 Div III Hockey - Go Lakers!
shaw3
tna live

join:2009-03-18
Union Bay, BC

Re: Larger Bills, Less Service

why is a man typing this

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