 | | heh I would to cable companies take their time. | |
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| | If they won't do it... then make them lease the lines to somebody that WILL! | |
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 RideRedVista needs a popup blocker for VistaPremium
join:2005-06-18
USA | Yay! Customers will get nothing, TWC will get a big bill and the lawyers get rich.
Awesome! | |
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 | | | Re: Yay! said by RideRed:Customers will get nothing, That's not true. Customers will get a rate increase to pay for the lawsuit.
So, yes, Awesome! | |
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| |  en102Canadian, eh?
join:2001-01-26
Valencia, CA | Re: Yay! Yup...
Makes me glad I wasn't a Comcast customer when that cutover happened here.
I'll keep my DirecTv, at&t POTS and DSL-X for now. A once/year blip is what I typically get, but both DSL-X and at&t are typically on the site in hours when there's a physical issue.
DirecTv has only been offline for me 10 minutes in 3 years, due to a heavy rainstorm. | |
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| Reviews:
 ·Bright House
| said by RideRed:Customers will get nothing, TWC will get a big bill and the lawyers get rich. Awesome! Or maybe they will go out of business and sell it all to Comcast. 
Really though, a class action lawsuit? Boy, it sounds like the customer service reps are dealing with hell. And to think, my call center took over all the Adelphia and TWC customers in Florida, and the only complaint is that the phone system isn't taking their phone number. Everything else works fine. I wonder what the real issue is. I mean, yeah, they got an ASSLOAD of new customers in an area that was hardly populated by them before, but they are national, they should have call centers all over the US to handle calls, and I know they didn't just lay off all the techs, they couldn't survive... Perhaps the employees are getting mad at some of the changes, and giving up on caring about the customer.
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SIPPhone/Gizmo # 17476200648 / PIMPNET Chatline / Ran by Asterisk & Slackware 10.1. | |
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| | en102Canadian, eh?
join:2001-01-26
Valencia, CA | Re: Yay! Don't forget... this is Los Angeles we're talking about.
Lawsuits are what this city is all about. | |
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| | |  jester121Premium
join:2003-08-09
Lake Zurich, IL | Re: Yay! And silicone. Don't forget silicone.
(not silicon, of course, that's San Jose.) | |
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| | Sign me up! I have had a ton of issues with TWC moving from Adelphia. In fact my DVR is broken & guess what they say they can have a brand new one installed in record time 6 WORKING DAYS! I love TWC! | |
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| Reviews:
·RoadRunner Cable
| Re: Sign me up! Have you taken your broken DVR to your local office for replacement? No? When my DVR broke I took it in and had my BRAND NEW, not refurbished DVR in seconds.
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I've discovered that I often visit the state of confusion, and I know my way around pretty well. | |
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| | | | Re: Sign me up! said by Warmachine99:Have you taken your broken DVR to your local office for replacement? No? When my DVR broke I took it in and had my BRAND NEW, not refurbished DVR in seconds. My fault, I should have mentioned that I did do that & I'm on a waiting list now... =(
Excellent suggestion non the less. =) | |
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| | | Reviews:
·RoadRunner Cable
| Re: Sign me up! Sorry, didnt mean to sound snotty... I happen to know that my local office has over 50 brand new DVR units in stock, and thats in the front office area of the building. I wonder why they cant transfer some out to where you are.
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I've discovered that I often visit the state of confusion, and I know my way around pretty well. | |
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| | | | | | Re: Sign me up! each area of TWC has its own warehouse for equipment and such. Also each area is different. You just can't send equipment from one division to another. TWC does not like that. | |
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|  RR ConductorHappy 40th AmtrakPremium
join:2002-04-02
Redwood Valley, CA
kudos:1 | After reading this, I feel lucky we were transitioned to Comcast from Adelphia up here in Mendocino County in Northern California. Our email, network and account were switched over seamlessly, the only problem I have is getting them to push the right config file for the 8000/768 tier (we had 6000/768 with Adelphia, but when we got switched to Comcast they dropped our upload to 384, so I upgraded to Comcast's 8000/768 to get my upload back), but they're working on it.
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»www.gorail.org
See MAJOR freight&passenger action@ the Galesburg, IL RailCam! »205.245.189.161:1100/
My soon to be employer,as an Asst.Conductor-
»www.amtrak.com
»www.modocrailroadacademy.com -Grad,Class of 2-07,woohoo! | |
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| | | said by Techie714:I have had a ton of issues with TWC moving from Adelphia. In fact my DVR is broken & guess what they say they can have a brand new one installed in record time 6 WORKING DAYS! I love TWC! Well, I suppose not being able to DVR Bill O'Reilly would be a such an opposition.  | |
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2 edits | Re: Sign me up! said by supergirl:said by Techie714:Well, I suppose not being able to DVR Bill O'Reilly would be a such an opposition. I LOVE when my avatar pisses off the SP's......hehe Cheap shot from a simple mind  | |
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| | | RR ConductorHappy 40th AmtrakPremium
join:2002-04-02
Redwood Valley, CA
kudos:1 | Re: Sign me up! OT I wouldn't be too proud of that avatar, there are more honorable men to aspire to, on both sides OT | |
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| | | Reviews:
·Bright House
| said by Techie714:said by supergirl:said by Techie714:Well, I suppose not being able to DVR Bill O'Reilly would be a such an opposition. I LOVE when my avatar pisses off the SP's......hehe Cheap shot from a simple mind Yeah, and Bill O'Reilly is "a genius" in your book? That guy is so full of hot air, and idiotic opinions. I wish someone would punch him in the nose like Geraldo back in the day. --
SIPPhone/Gizmo # 17476200648 / PIMPNET Chatline / Ran by Asterisk & Slackware 10.1. | |
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| | | RadioDoc58ef2c0Premium,ExMod 2000-03
join:2000-05-11 | said by Techie714:Cheap shot[s] from a simple mind Yep, that pretty much sums up Bil O'Reilly.
Oh, here's your
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Toolmaster of La Grange. | |
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| | | | | | Re: Sign me up! said by RadioDoc:said by Techie714:Cheap shot[s] from a simple mind Yep, that pretty much sums up Bil O'Reilly. Oh, here's your The real Bill O'Reilly:
"Whoever disgrees with me is an American-hating, flag-burning, pacifist, sympathizing with the enemy pinhead who needs to LOVE IT OR LEAVE IT!!!! I hate the ACLU, I hate people trying to ruin family values, and I really hate fake news shows like Jon Stewart's!!!"
Jon Stewart on Bill:
"Let's al face it: He's a d*ck!"
Bill on Stewart:
"If you wish to opine, make it pithy, pinhead!"
Jon's reply:
"If it was up to Bill, our kids in school would be wearing uniforms that closely resemble those of a nation that started WWII minus the armbands."
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| | | | | jester121Premium
join:2003-08-09
Lake Zurich, IL | Re: Sign me up! Yeah, that clever Jon Stewart, proving Godwin's Law but using lots of small words so as not to confuse his audience. | |
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| | Sue! Sue! Sue! It's the american way! So In LA you can only get your tv fix from TW? You can't get DN or DTV? There is some sort of anti satellite bubble over the city preventing this?
IF your kid doesn't make the football team, SUE! If your kid fails history, SUE! If your neighbor paints his house a shade of blue you don't like, SUE! If your dumb ass can't hold on to a cup of coffee while driving, SUE! If your Cable co service sucks, SUE! SUE! SUE! SUE!
Who will benefit from this? The lawyers and only the scum sucking lawyers. | |
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| | Will Comcast Be Next Seems every system they've acquired goes to crap for at least 6 months. Mine did. | |
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 CheesePremium
join:2003-10-26
Naples, FL
kudos:1 | Can I get in on this? Since Comcast took over here, it's been trash, absolute trash and I am not happy this happened. | |
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 MacLeechThe one and onlyPremium
join:2001-07-14
SoCal
kudos:3 | Slow news day? Why drag up a subject and point to an article that is 4 months old?
If you actually check the forums, things are getting starting to get better.
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Don't mind me, I'm just trying to help...
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| CheesePremium
join:2003-10-26
Naples, FL
kudos:1 | Re: Slow news day? said by MacLeech:Why drag up a subject and point to an article that is 4 months old? If you actually check the forums, things are getting starting to get better. Perhaps because the lawsuit is related to it? | |
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| | | This lawsuit was just expanded to include San Diego and Desert Cities (Palm Springs)areas on 4-4-07.. (See the TV news report on the local news link.) So how is this news 4 months old ?
And things are not getting better in these areas, They are in fact getting worse. | |
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| | I lose synce couple a times a week The system in Palmdale / Lancaster was just upgraded not long ago and was rock solid with Adelphia and for awhile with TW. In the past month it has gone hill and my modem loses sync several times a week (sometimes it is several times per day). | |
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| | Let's look at this a bit more closely..... Hmmmm......
quote:
In the process, they acquired three different video-on-demand platforms, three distinct customer service phone and back-office systems, 16 headends and 69 hubs.
Instead of trying to bring everything into the fold right away, why did they not try and run it AS-IS and fix the real bad problems first, then concentrate of bringing in parts little by little. Seems they just tried to flip and switch and hoped it would work.
More bad planning. Like buying a house with no inspection. | |
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 RickPremium,MVM
join:2001-02-06
Waterbury, CT | Dear members of the jury.... At the start of this conversion, we had 350,000 customers.
That increased to 1.9 Million. What this means is that we increased the number of customers we have in this area by almost 5 1/2 times.
The plaintiffs allege that our service deteriorated, causing them much pain and emotional distress.
We say..that is a LIE! An Outright LIE!
If that is truly the case..why then, did our number of service calls only increase by a factor of THREE during this same period?
We would argue that our service was MUCH better than what they had before!
The numbers say, their argument doesn't FIT!
And if it doesn't FIT, you must Acquit!
Case closed.
ps: TW..you can PM me for my contact information and information on where I can send your bill for winning this case for you. 
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The Coyote captured the RR! Roadrunner Rick is now Comcastic! | |
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| | Consumers 1, Big Company 99 Thats good news for consumers. Being that I went threw this nightmare switch over. Being without internet or TV for about a week, not to mention I work out of my home. | |
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| | | Re: Consumers 1, Big Company 99 they've had some sort of problem over the last couple of weeks.
Up ... down ... up ... down.
reset modem...reset router...all ok again. I'm just starting to feel irritated about the fact that I have to reset everything about once every 48 hours to keep service.
(Did I call? yes...as usual, they tell me nothings wrong. Don't think in all my years of having net access, have I ever heard a customer service rep actually admit that they are having issues.) | |
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| | | | Re: Consumers 1, Big Company 99 I had a problem similar to that about half a year ago before the switch. It turned out to be a "bad Modem", I suggest go down to your TimeWarner (Probably the one on Palm Ave. - Old Town Orange) and get a new modem. Its free and easy, I did this and my connection worked GREAT (like it should). | |
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| | Strange Timing Yesterday my connection was upgraded to 10/1 I guess. I have really never had a problem and I have been with TW and Adelphia going on two years. There have been steady upgrades ever since I signed up. AT&T HSI sucked so hard I finally quit and got Adelphia and a couple of Vonage phone lines. Couldn't be happier! Vonage customer service is one of the worst in history but luckily I rarely have to call it. If there is a class action lawsuit count me out!!! Let companies do business and if they lose customers they WILL IMPROVE. 90% of lawyers make me want to vomit and piss on their faces. I'll keep the same old good service I've had for two years now. | |
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| | | Re: Strange Timing No one said the service they offer is bad. The transition did sucked. In the beginning about 5 or more years ago. I had PacBell DSL, which was the worse piece of crap ever. Disconnected EVERYDAY, have to restart my router. F****** PPPoE connection sucks too. JUST USE DHCP. "Ok im done with my rant." | |
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 juiceleePremium
join:2000-12-04
Hacienda Heights, CA | Count one more I was getting decent speeds and pretty good uptime with Adelphia. After the conversion to TW my connection slows to a crawl several times a week. If you're going to multiply your customer base, make sure you have the infrastructure to handle it. | |
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 jamez818please hold during the silence
join:2000-09-18
Sunland, CA |  Can't get thru
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just whiners and complainers... | |
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 ShootToThrilTell The TruthPremium
join:2004-06-07
Sherman Oaks, CA | Here's another one....City of Moorpark Sues Time Warner Cabl City of Moorpark Sues Time Warner Cable
»www.laist.com/archives/2007/03/2···able.php
I just switched to DSL 3 months ago, i could take the Cust. Service anymore..... waiting an hour for someone to pick up the phone and if they need to transfer you it takes another hour is unacceptable. I hope to see this Lawsuit pick up some speed, it's amazing that Bankrupt Adelphia never had these problems. | |
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