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Time Warner Pays Empty Lip Service to 1 Gbps in North Carolina
After Passing Laws to Keep State in Broadband Dark Ages
by Karl Bode Thursday 04-Apr-2013 tags: business · alternatives · bandwidth · cable · consumers · Time Warner Cable
Time Warner Cable hasn't been exactly what you'd call a hero when it comes to furthering national broadband deployment. The company was behind bills in both North and South Carolina banning or hindering towns and cities from deploying their own broadband, even when nobody else will. They've been among the slowest cable operators to offer DOCSIS 3.0 upgrades courtesy of limited competitive pressure (thanks, in part, to the aforementioned bills). They've followed this up by pooh pooh-ing Google Fiber as a service they claim nobody actually wants or needs.

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Hoping you'll ignore all of this context, the company this week crowed that they're one of numerous companies bidding to help build the North Carolina Next Generation Network (NCNGN) project. NCNGN is a coalition of companies, universities, individuals and organizations that are trying to build the kind of networks Time Warner Cable has thus far refused to, allowing Time Warner Cable to continue jacking up rates in the region (locals were just hit with another round of hikes last month).

Not wanting this pointed out, Time Warner Cable's press release tries to play up the company's love of the State:

"With more than 6,600 employees and 1.6 million customers in North Carolina, Time Warner Cable has a vested interest in the region’s continued success and development," said Rob Marcus, Time Warner Cable president and chief operating officer. "We have a long history of providing innovative technology to the state and believe our highly reliable, advanced network can exceed the future requirements of the NCNGN to deliver speeds of 1 Gigabit per second."

That history has included writing and buying the passage of bills that have ensured nobody will build the kind of networks the company just claimed they were so dedicated to. It has also included suing the hell out of any town that decides to build a network offering anything other than the slow, pricey speeds Time Warner Cable offers. So you'll believe Time Warner Cable's faux dedication to North Carolina, the company trotted out one of the local politicians on their payroll:

“Time Warner Cable has been a valued business partner for the state of North Carolina and is committed to seeing the state succeed,” said North Carolina Representative Marilyn Avila. “The additional infrastructure investment Time Warner Cable proposes will position our region with even more broadband capabilities that can lead to educational and economic growth."

This is the same Avila that tried to convince state lawmakers that fiber to the home technology was not reliable just so she could shovel an awful Time Warner Cable protectionist bill through the State legislature (it succeeded after four tries). Time Warner Cable is generally pretty obnoxious when it comes to being anti-competitive, but it takes some serious stones to trot out the same politician you used to keep North Carolina in the broadband dark ages to speak on your dedication to broadband in North Carolina.

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TBusiness

join:2012-10-26
Toledo, OH

Already

offers this service to anyone who wants it. Just gotta call up and ask for it.

Mojo 77

@he.net

Re: Already

Yes, because offering 1 Gbps business connections to a scattered few locations at a very high price point totally makes all of this ok.
TBusiness

join:2012-10-26
Toledo, OH
Reviews:
·AT&T U-Verse
·MegaPath

Re: Already

its available to ANYONE within their coverage area. Call up TWC Business Class and tell them you want it. The fact is the service has already been available, and people like you refuse to pay for what they want. And that's the problem. If you paid for the services instead of asking for a social handout- we'd all be in a better place but nope. Social programs like free Internet built on tax dollars is better than education and a police department that can function or how about a new 2mill fire truck to protect your home if your neighbors caught fire.

Mojo 77

@184.105.146.x

Re: Already

The fact is the service has already been available, and people like you refuse to pay for what they want. And that's the problem. If you paid for the services instead of asking for a social handout- we'd all be in a better place but nope.

I see. We've got an anti-competitive company over-charging users due to oligopoly, literally writing local telecommunications laws and buying politicians so they can retain a stranglehold on local markets and keep prices sky high.

But because they offer expensive 1 Gbps business lines that's all ok. And PS, anyone who wants to improve things is just looking for handouts. Have I followed you're ridiculous logic adequately?

Go home, you're drunk. Or twelve. Maybe both.
coma9

join:2013-02-05
Lehi, UT

Re: Already

said by Mojo 77 :

Go home, you're drunk. Or twelve. Maybe both.

+1

anonme

@qwest.net
Well put Sir!!!

mikedz4

join:2003-04-14
Weirton, WV
he works for a cable company so don't mind him.

N10Cities
Premium
join:2002-05-07
Lavaca, AR
Hey hottboiinnc....shhhhhh.....

mackey

join:2007-08-20
kudos:2
said by TBusiness:

its available to ANYONE ANY MILLIONAIRE within their coverage area who doesn't mind signing a 10-year contract.

FTFY. Unless you're a millionaire, you can't afford TWCBC for your home/residential connection. Heck, their 35/5 cable (not even fiber)connection is $320/month with a 3-year contract...

/M
bn1221

join:2009-04-29
Cortland, NY

Re: Already

TWC Biz class 5*50 1 static IP 225$ per month.

mackey

join:2007-08-20
kudos:2

Re: Already

Not in this state.

/M

mackey

join:2007-08-20
kudos:2
Yeah, 50/5 with 1 static actually runs you $410/mo:



/M

michieru
Premium
join:2009-07-25
Miami, FL
All of what you said does not apply when nobody else is allowed to build a network in the same area. If nobody wants it then why create a walled garden?

Clearly you have no clue.
Kamus

join:2011-01-27
El Paso, TX
said by TBusiness:

how about a new 2mill fire truck to protect your home if your neighbors caught fire.

Ethernet and fire trucks... And i thought i had seen the most retarded comment on the internet.
Well, now i have. Thank you sir!
montauk

join:2013-03-07
New York, NY
Tbusiness = TWC employee
Kamus

join:2011-01-27
El Paso, TX
said by TBusiness:

offers this service to anyone who wants it. Just gotta call up and ask for it.

Really? and how does is it priced compared to the $70 dollars a month users can get there?

Query

@in-addr.arpa
And the cost is....?

mob
On the next level..
Premium
join:2000-10-07

yet not in KC....

HEY TIME WARNER - PLEASE COMPETE FOR MY MONEY!
TBusiness

join:2012-10-26
Toledo, OH

Re: yet not in KC....

Its already there. just pay for it.

mob
On the next level..
Premium
join:2000-10-07
Reviews:
·SureWest Internet

Re: yet not in KC....

said by TBusiness:

Its already there. just pay for it.

I'm going to need you to back that claim up...
en103

join:2011-05-02
The cost in NC should be no different than CA.
Standalone:
Residential 50/5 is $75/month
Residential 30/5 is $65/month

I would not expect it to be any different.

JimMcCoy

join:2011-08-20
Jacksonville, NC

Re: yet not in KC....

said by en103:

The cost in NC should be no different than CA.
Standalone:
Residential 50/5 is $75/month
Residential 30/5 is $65/month

I would not expect it to be any different.

Why would it not be different? They are two different markets, with different cost structures.

twaddle

@sbcglobal.net

Re: yet not in KC....

Yes the pricing will be different. TWC has a monopoly in NC it doesn't have that luxury in California so would have to compete with other ISPs. Can't gouge the customer when they can go to another ISP. Its no secret why they paid to get a ban on municipalities supplying Broadband services in NC. Shame on the NC govt for whoring themselves out to TWC with their votes.
We don't want to service/sell broadband in unprofitable areas of NC but we'll be damned if we will let others provide it- The sheer audacity sickens me!

DHRacer
Tech Monkey

join:2000-10-10
Lake Arrowhead, CA
So why the markup on Business Class?

12/1.5 is $144 per month, and that's before you tack on $20 per month for a static. Does this "Business Class" offer an SLA? Hell no. They say they "prioritize business traffic over residential traffic on their network" but you wouldn't know it by the downright horrible pings and speeds. Unfortunately the only other option for HSI for Business where this office is located in Verizon Business DSL (which is really hard to get now) with nothing better than 7M/768.

If you want an SLA, your cheapest option in LA with Business Class is 5/5 Fiber, for $750 a month.

--
"No one will believe you solved this problem in one day! We've been working on it for months. Now, go act busy for a few weeks and I'll let you know when it's time to tell them." (R&D Supervisor, Minnesota Mining & Manufacturing /3M Corp.)

PToN

join:2001-10-04
Houston, TX

It doesnt matter...!!

It doesnt matter, they can offer 10Gbps tomorrow, but then they'll cap you at 200-300GB per month... Might as well have a freaking 1.5Mbps connection...

skuv

@rr.com

Re: It doesnt matter...!!

Wrong place for this comment, since TWC is not capping.

Why do people always chime in with this ridiculousness?

One of the few ISP's still not capping everyone and yet they get blamed for it.
buzz_4_20

join:2003-09-20
Presque Isle, ME

Offer Yes, but realistically No.

Companies like Sonic, Google, GWI offer Gigabit connections at REASONABLE prices that consumers can afford.

Gigabit Pricing
Sonic - $70
Google - $70
GWI - $140
Time Warner - $??? - I messaged my local office no response yet.

But I did checkout pricing for Business Class
15x2 Megabits - $199.99
ConstantineM

join:2011-09-02
San Jose, CA
Reviews:
·Google Voice
·Junction Networks
·Callcentric
·T-Mobile US
·AT&T U-Verse

Re: Offer, Yes, but realistically, No.

BTW, that's not even a complete list of 1Gbps providers that offer residential 1Gbps at reasonable prices by any means.

»bmap.su lists quite a number of providers across the states that offer 100/100 under $100 and 1000/1000 under $300: »BurlingtonTelecom.net charges only 150$/mo for their 1000/1000, and »fiber.usinternet.com — $100 for 1000/1000; »epbfi.com is currently the most expensive one, at $300 for 1000/1000 (but I'm confident that they'll be lowering their prices again soon).
buzz_4_20

join:2003-09-20
Presque Isle, ME

Re: Offer, Yes, but realistically, No.

Complete no, but I guarantee all those prices are lower than what TW would charge for 1000/1000.
ConstantineM

join:2011-09-02
San Jose, CA

Re: Offer, Yes, but realistically, No.

Yeap, totally! I think someone should actually get a quote from TW, and post that $xx,xxx number here. :-) Just to put things into perspective.
buzz_4_20

join:2003-09-20
Presque Isle, ME

Re: Offer, Yes, but realistically, No.

I'm Hoping To, can just pass it off as checking for work...

IowaCowboy
Want to go back to Iowa
Premium
join:2010-10-16
Springfield, MA
Reviews:
·Comcast
·Verizon Broadban..

1 Gbps is overkill

1 Gbps is overkill for residential use. Most residences can function with a 50/10 connection.

The only time you would need 1 Gbps and above is for a data center or a server (which is prohibited in residential TOS).

My computers function fine on the Blast 50/10 and I have at least 5 devices connected to the Internet at any given time (DirecTV Cinema Connectiom Kit, Wii U, iPad/iPad mini, iPhone, Mac Mini, 2 MacBook Pros) although not all devices are online all at once.

The burglar alarm just uses a plain old Verizon landline. Some burglar alarms connect via Broadband. I think for an alarm system, a landline is more reliable as it does not rely on premises power.
--
I've experienced ImOn (when they were McLeod USA), Mediacom, Comcast, and Time Warner and I currently have DirecTV. They are much better than broadcast TV.

I have not and will not cut the cord.

See 27 replies to this post

TelecomEng

@rr.com

Management reality doesn't match actualy reality...

"We have a long history of providing innovative technology to the state..."

Having seen and worked with TWC's network in NC, historically providing innovative technology hasn't translated to currently providing innovative technology. Compared to their peer companies, like Comcast or Cox, these guys are several years behind the curve in equipment and technology...

injaview

@rr.com

Re: Management reality doesn't match actualy reality...

said by TelecomEng :

"We have a long history of providing innovative technology to the state..."

Having seen and worked with TWC's network in NC, historically providing innovative technology hasn't translated to currently providing innovative technology. Compared to their peer companies, like Comcast or Cox, these guys are several years behind the curve in equipment and technology...

Actually currently working on the TWC core network in NC, I actually know what equipment is in there today. And it is current router hardware from multiple vendors in the core.

I seriously doubt you've worked with the core part of the network that handles the hundreds of gigs of traffic that goes through it.

TelecomEng

@rr.com

Re: Management reality doesn't match actualy reality...

said by injaview :

Actually currently working on the TWC core network in NC, I actually know what equipment is in there today. And it is current router hardware from multiple vendors in the core.

I seriously doubt you've worked with the core part of the network that handles the hundreds of gigs of traffic that goes through it.

Actually, I worked core, metro and access edge. The backbone isn't the problem, especially with some of the newer equipment they were planning on installing in places. It is further down into the metro and access portions of the network where older and outdated equipment could be found.

Probitas

@teksavvy.com

It's a red herring

Offering up a business alternative connection to a residential customer is plain BS. Businesses can't sign up for cheaper residential services, so using the reverse argument is total cow pie.

If a residential customer does not have a residential alternative, then there is NO alternative. You can't treat people as businesses if they aren't a business. This goes hand in hand with corporate crap from the judicial arena, where they got an idiot judge to qualify a non-entity as a person who can vote with money, and now those corporations want to treat people as if they have bottomless wallets and shareholders....
Core0000
Premium
join:2008-05-04
Somerset, KY

Re: It's a red herring

Good point. We don't get to do a tax write off of said business class internet.

Twaddle

@sbcglobal.net

Need the truth

Okay so Time Warner is the ONLY provider that offers anything beyond basic piss poor copper DSL service performance(ex. > 1.5 mb/sec down 256 kb up in the West Asheville area. How good are they as a provider? Do they supply reliable connection, uptime of two 9's reliability. Does their performance meet or exceed 90% of ADVERTISED speeds. Do they offer competent customer/repair services? If the answer is no to any of these questions WHY then do they have the audacity to bitch and moan and lobby NC government to pass bills to eliminate anyone else offering said internet services?
CXM_Splicer
a more sensible view
Premium
join:2011-08-11
NYC
kudos:1
Reviews:
·Verizon FiOS

1 Gbps overkill?

Just out of curiosity, how fast would a network connection need to be to replace your hard disk? Certainly a cloud based OS should be possible... suppose Bill wanted to make Windows 9 a virtual OS that was downloaded (complete with last night's updates and bug fixes) every time I turned on my computer. With an even faster connection, they could even just 'run' the OS without a hard disk at all... even my machines virtual memory would be in the cloud (boy the NSA would LOVE that!) Can I do that on my 50/25 FIOS connection?

People who say there is no use for a fast Internet connection are missing the point... there are very few current uses developed because no one has a connection to support them. Did Netflix (or anyone) stream video in the days of AOL dial-up? Since dial-up was fast enough to check email and browse text based pages... why bother upgrading anything?

See 11 replies to this post
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

look at twc trying to hock a gizmo.. bunch-o-hot-air

Can TWC core (deploy) a fiber?

»www.youtube.com/watch?v=22oCaiccz3w
michael2l

join:2013-04-05
Atlanta, GA

Government involvement in upgrading the Internet

I'm not a left-leaning person, but lets face it the Internet would not exist in its current form without the huge amount of involvement it got from the federal government, combined with ideals presented by the involvement of academic universities. And it's probably not going to improve substantially without some more government pushing.

It would have been nice back in 2008 instead of using the nearly trillion dollars of stimulus funds on God knows what, we had had the imagination to do something like what Eisenhower did for the Interstate system for upgrading the Internet. Surely with $750 billion we could make a huge dent in providing really fast Internet service to all of our major academic institutions and cities. I think it's difficult to even put a proper figure on the return on investment we've received from our initial investment in the Internet, one which we will continue to receive compounding interest on for some time, and likewise I believe such a forward-looking push would provide long-term returns.

You can imagine how horrible our road system would be if completely privatized. Local providers would always have an interest in there being less roads, as less supply would allow them to charge a higher toll with less capital outlays. Again, I'm not a left-leaning person, but there are things that government is actually needed for, and this is one of them. Internet service, like power or water or roads, is a public good that needs public investment. And if you grant monopoly interest to local companies to provide these services you need to make sure there is extra regulation to ensure the companies don't use their monopoly position to overcharge and under-deliver on services.
Cobra11M

join:2010-12-23

Re: Government involvement in upgrading the Internet

I agree, the money would of done wonders to our infrastructure for years to come, and put the USA at a advantage and create 1000s of jobs.. it would of been used a heck of lot better than buying a bunch of useless stuff that wasn't need because it was their in the first place... and not to think of the money that would be made from such a investment.. sure government doesn't run things perfect but hand over each local (city or county) a utility like that and they could make it profitable and be in publics interest's.. in fact local governments for the most part know what they have to do, and almost every city runs their own water company or gas... internet shouldn't be no different.. heck in fact quoting the big cable cos them selves.. Internet should be charged like utilities.. well if that's the case shouldn't the local government over see this or have their own? I think so personally! but oh well..

Twaddle

@sbcglobal.net
Well presented. Good salient points to ponder. 750 billion is one hell of a lot of money that got pissed away
davidhoffman
Premium
join:2009-11-19
Warner Robins, GA
kudos:1
Reviews:
·Millenicom
·AT&T Southeast
·Verizon Wireless..
Stimulus funds went to a variety of projects. Some went for sewage system repairs and bridge repairs. Some did go for internet upgrades using middle mile fiber expansions. Some projects have worked. Some have not. Very similar to what went on during the days of the Works Progress Administration and the Civilian Conservation Corps. Some stuff went well and some stuff did not. Most internet service is presently done by private companies, who paid big bribes to severely restrict what can be done in the cause of internet service improvements with government money. You do not get the same level or type of bribery when it comes to things like roads, because they are already in the public domain. The most fierce opposition is to last mile projects like FTTH, FTTP, or FTTC. Middle mile projects are rarely challenged as they do not directly compete with last mile provider profits. Projects that only connect government buildings to other government buildings also are rarely challenged. That is why you see the emphasis on public community "anchor" institutions in the stimulus fund requests for last mile connections to public libraries, public schools, public hospitals, fire, police, city hall, public museums and not for profit institutions. Never mention service to private small/medium businesses or private residences if you want to go with only mild challenges to the project. A few too big to fail businesses of course get to be included in the project if they meet certain criteria. If the local public electric power company is providing electricity service to a too big to fail large factory, than newly created internet service by that same public utility can be supplied to that enterprise level customer, but not to the small business of Brenda's Bakery Boutique.

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