As succinctly as possible:
- I had my doubts about e-books, because you don't really own them. You get essentially a Right To Use (RTU) license, which can pretty-much be revoked by the "seller" on a whim.
- But I bought a Vizio VTAB, and allowed the allure of e-books to grab me, anyway
- After a mere $20 in purchases from B&N, a Nook app update made my password no longer usable
- Now being locked out of "my" e-library: My initial concerns were now justified, in my mind. I asked B&N to either refund my purchase costs or replace the e-books with real books. Pushed it way up the food chain, there. They declined.
- I instructed B&N to keep the $20, delete all my account information and to never darken my doorway again. Deleted the app. Nuked the Nook data. Deleted my B&N account information from my digital keyring. Black-holed B&N on my mail server.
Amazon and others will henceforth and forever get my book business.
Good going, Barnes & Nobel.