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story category U-Verse Arrives In Memphis
Not surprisingly, lower TV prices don't...
11:21AM Wednesday Aug 19 2009 by Karl Bode
tags: competition · business · Op/Ed · Comcast · AT&T U-Verse
A statement by AT&T notes that the company's U-Verse VDSL & IPTV service has finally arrived in Memphis, as U-Verse rolls into BellSouth territory. Tennessee was one of a dozen states where baby bells lobbied to "reform" the video franchise system, promising lawmakers lower prices if they passed a state-level franchise law. AT&T's lobbying effort in the State was among the most expensive in state history. In their statement, AT&T lauds state and city lawmakers who had the foresight to give AT&T what they asked for without pesky thinking:
AT&T is introducing U-verse services in Tennessee thanks to The Competitive Cable and Video Services Act of 2008, HB 1421, signed into law by Gov. Bredesen on May 15, 2008. This legislation provides an environment that encourages new video providers, such as AT&T, to invest in Tennessee to compete against the incumbent cable providers and build the advanced broadband networks that will create jobs and fuel economic growth.
The problem with such laws, as we've well discussed, is that they often streamline franchise approval at the cost of citizen eminent domain rights, price controls, cherry-picking restrictions and other consumer protections. In most states the laws are written by AT&T lobbyists and are essentially wish lists for baby bell operators, hidden under the promise of lower TV prices for consumers. Not too surprisingly, consumers who were promised lower TV prices are looking at AT&T U-Verse pricing in Memphis and wondering where their savings is.

Instead what consumers get is a duopoly engaged in non-price competition, and fewer protections against market abuse -- especially on the local level. Tennessee isn't the only state to wake up from their lobbying bender and notice a disheveled AT&T in bed next to them. Wisconsin also was promised lower prices and signed off on one of the worst of these bills we've seen, only to realize they got very little in return. In most instances, committees tasked with going back and seeing if the bills actually help consumers -- mysteriously disappear.

Related:
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  2. Cable Broadband Users, Get Ready For Overage Fees
  3. JD Power: TelcoTV Beating Cable In Satisfaction
  4. Comcast: AT&T Is Our Biggest Threat
  5. Verizon Promises Not To Cherry Pick Philadelphia
  6. AT&T, Comcast Part Of RIAA's New 3 Strikes Plan
  7. Still Waiting On Faster AT&T Speeds, Line Bonding
  8. Comcast 'Honors' FCC Authority On Neutrality
Forums » U-Verse Arrives In Memphis
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DivineDark

join:2001-08-30
Oklahoma City, OK
clubs:

1 edit

Scarce-Verse

Will anyone be able to get it? U-Verse has been here for over 2 years and I only know one person that that can get it. at&t has had plenty of time to rollout here. What's going on?
openbox9

join:2004-01-26
Alexandria, VA

Re: Scarce-Verse

Considering AT&T has 1M+ subscribers and the service is available to 17M+, I think people can get the service.
asjamias

join:2003-11-20
Memphis, TN
·RoadRunner Cable
·Time Warner VOIP
·RoadRunner Cable


1 edit

Re: Scarce-Verse

said by openbox9 See Profile :

Considering AT&T has 1M+ subscribers and the service is available to 17M+, I think people can get the service.
yeah...you just have to wait a few more years before you can actually get them or if ever you can get them at all...

2 years to our suburbs is like saying 4 to 6 years...or more...not counting the headaches it will bring...

besides, their pricing isn't competitive enough for me to even think about switching or upgrading to U-Verse...
openbox9

join:2004-01-26
Alexandria, VA
·AT&T Southeast

Re: Scarce-Verse

said by asjamias See Profile :

yeah...you just have to wait a few more years before you can actually get them or if ever you can get them at all...
I would expect AT&T to deploy to new markets before I'd expect them to greatly expand their existing markets.
said by asjamias See Profile :

besides, their pricing isn't competitive enough for me to even think about switching or upgrading to U-Verse...
It's more about quality and service offerings competition than price competition.

morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:
·Charter Pipeline
·AT&T Southwest

Re: Scarce-Verse

said by openbox9 See Profile :

[
said by asjamias See Profile :

besides, their pricing isn't competitive enough for me to even think about switching or upgrading to U-Verse...
It's more about quality and service offerings competition than price competition.
not according to AT&T and their lobbying and promises to TN. I guess that makes them liars, huh? ATTENTION EVERYONE: AT&T LIED
openbox9

join:2004-01-26
Alexandria, VA

Re: Scarce-Verse

Considering I have no authority to speak on behalf of AT&T, it's impossible to take my words and twist them into AT&T lying. But nice try.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
·AT&T Yahoo
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said by morbo See Profile :

ATTENTION EVERYONE: AT&T LIED
Sad thing is, we all knew they were. They did the same thing here. Deregulate us and we'll create more jobs, advanced services, lower prices, etc. Well, they've rolled out U-Verse in some areas, but they've not increased jobs and they have RAISED prices.

Anyone surprised?
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini
asjamias

join:2003-11-20
Memphis, TN
·RoadRunner Cable
·Time Warner VOIP
·RoadRunner Cable

said by openbox9 See Profile :

said by asjamias See Profile :

besides, their pricing isn't competitive enough for me to even think about switching or upgrading to U-Verse...
It's more about quality and service offerings competition than price competition.
hhmmm....quality? I'd love to see that...I got DirecTV right now bundled with Bellsouth phone and internet. DirecTV is by far the best HD I've seen compared to Comcrap.

Service offerings? Based on the pricing and packages [e.g. U100 Triple Pack] I've seen, there isn't really nothing different from what I have right now.
openbox9

join:2004-01-26
Alexandria, VA
·AT&T Southeast

Re: Scarce-Verse

My point is that you aren't going to see price-based competition. Instead, expect valued-added services at an equivalent price in an attempt to gain the competitive advantage. It's not much different than on the ISP front. ISPs mostly don't lower their prices, but they do increase their offerings and throw in value-added services to increase perceived value.
asjamias

join:2003-11-20
Memphis, TN
·RoadRunner Cable
·Time Warner VOIP
·RoadRunner Cable

Re: Scarce-Verse

said by openbox9 See Profile :

My point is that you aren't going to see price-based competition. Instead, expect valued-added services at an equivalent price in an attempt to gain the competitive advantage. It's not much different than on the ISP front. ISPs mostly don't lower their prices, but they do increase their offerings and throw in value-added services to increase perceived value.
I understand....I did look at the services and like I said..it's not different to what I have right now...How will they expect me to move up my subscribed services if they're the same..?

anyhow..I'm sticking to what I have right now which works for me...

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

said by openbox9 See Profile :

I would expect AT&T to deploy to new markets before I'd expect them to greatly expand their existing markets.
I would agree... it looks better on paper stating 'we serve the top 100 markets' (even though its not fully deployed) than saying 'we serve the top 15 markets completely'
--
Canada = Hollywood North
openbox9

join:2004-01-26
Alexandria, VA

Re: Scarce-Verse

Yep. Plus, opening new markets tends to "pop" more with with an inrush of subscribers than expanding existing markets.

TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

said by openbox9 See Profile :

Considering AT&T has 1M+ subscribers and the service is available to 17M+, I think people can get the service.
And it does result in price competition because you can play off the cable vs the telco to keep getting those special 1 year deals for service packages.
openbox9

join:2004-01-26
Alexandria, VA
·AT&T Southeast

Re: Scarce-Verse

But some people will whine that's not "real" price competition because it's not a standard offer. While I understand their logic, I do agree with you that this creates an additional avenue for price competition. Throw in DirecTV, Dish, and the incumbent cable co and now some consumers have four viable alternatives to play against each other with "intro" pricing. Sounds like a winner to me.
sonicmerlin

join:2009-05-24
Cleveland, OH


2 edits

Re: Scarce-Verse

said by openbox9 :
four viable alternatives to play against each other with "intro" pricing. Sounds like a winner to me.
Only to you buddy. Only to you.

In reality you need more than 4 direct competitors to experience any real competition, especially in the way of price. In fact, there was an article a couple of months ago on arstechnica reporting a study that details exactly this same phenomena in the ISP market.

We all have 4 cellular carriers, but as we all know they have extremely similar pricing plans for voice and data, same exact text message prices, same exact data plans and caps, etc.

Satellite is not a truly direct competitor to your local cable co.

Since introductory offers are merely that, *introductory*, the actual price over the long-haul, the one that the vast majority of uneducated consumers pay, is the standard pricing.

Doesn't sound like a winner to me.

TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

Re: Scarce-Verse

said by sonicmerlin See Profile :


In reality you need more than 4 direct competitors to experience any real competition
[not true]

We all have 4 cellular carriers, but as we all know they have extremely similar pricing plans for voice and data, same exact text message prices, same exact data plans and caps, etc.
[because COSTS are the same. And even then there are price differences - see Sprint]

Satellite is not a truly direct competitor to your local cable co.
[it is for TV]

Since introductory offers are merely that, *introductory*
[as shown here on BBR, those deals can be redone year after year as long as there are competitors]

Doesn't sound like a winner to me.
[only because you refuse to see the truth]
openbox9

join:2004-01-26
Alexandria, VA
·AT&T Southeast

said by sonicmerlin See Profile :

In reality you need more than 4 direct competitors to experience any real competition, especially in the way of price.
And your economic basis for this conclusion is? How about throwing in OTA broadcasts and we make it 5 competitors?
said by sonicmerlin See Profile :

Satellite is not a truly direct competitor to your local cable co.
How so? I'm pleased with my Dish TV service.
said by sonicmerlin See Profile :

Since introductory offers are merely that, *introductory*, the actual price over the long-haul, the one that the vast majority of uneducated consumers pay, is the standard pricing.
I would also assume that those "uneducated" consumers would make little effort searching out lower cost service or promo/retention pricing.

johnthepiper

@bellsouth.net

a duopoly indeed

Knowing AT&T this service will not roll out to any other city. it will stay in just memphis so they can say its here in TN! If AT&T Wireless would ever deploy 3g to Clarksville, TN I would be happy. They somehow managed to deploy it in Hopkinsville Kentucky a town 1/5 the size of us. great job AT&T. You and charter will always be our two choices thanks to Bredessen.

cudanew

@bellsouth.com

Re: a duopoly indeed

If TN didnt cry so friggin much and whine all the way to the courts, they would have had it 2 last year. KY didnt cry.

someone112

@vista-express.com
It's been in Clarksville and the Nashville area for awhile now...
jester121
Premium
join:2003-08-09
Lake Zurich, IL
·surpasshosting
·ViaTalk

Talk about astroturf...

So Karl's now the mouthpiece for an anti-ISP BBR member (Dampier) who has a beef with AT&T? Somehow I don't think his website (stopthecap.org) is representative of Tennessee residents who are probably glad to have another option instead of just the cable company or satellite.

Furthermore, if you're going to imply that it's residents of Tennessee who are upset, maybe you shouldn't quote someone whose location is listed as Rochester NY?
Dampier
Phillip M Dampier

join:2003-03-23
Rochester, NY

Re: Talk about astroturf...

said by jester121 See Profile :

So Karl's now the mouthpiece for an anti-ISP BBR member (Dampier) who has a beef with AT&T? Somehow I don't think his website (stopthecap.org) is representative of Tennessee residents who are probably glad to have another option instead of just the cable company or satellite.

Furthermore, if you're going to imply that it's residents of Tennessee who are upset, maybe you shouldn't quote someone whose location is listed as Rochester NY?
Apparently you didn't read the article. *I* don't have a beef with AT&T. The residents of Memphis, several of whom responded to the announcement (and are quoted), are wondering just where the savings are? AT&T promised Memphis (and the rest of Tennessee) the price-saving benefits of robust competition as part of their effort to pass industry-friendly legislation for statewide franchising.

They got the legislation, Memphis gets the service they could have gotten even without the legislation, and consumers are stuck with the same high pricing (if not higher) than incumbent Comcast charges.

That may explain why Comcast's reaction to U-verse has been little more than a yawn. They're not too concerned about it, especially when they can correctly say that U-verse in many instances is priced higher than their own service.

*I* have no objection to AT&T launching U-verse anywhere they want to launch it. Just don't tell residents that they need to give away local oversight and other hard-fought benefits and concessions as part of local franchise agreements in order to get "price savings" from competition. Because in the end, it turns out there isn't any.
--
Phillip M. Dampier
Editor, Stop the Cap!
»stopthecap.com

cameronsfx

join:2009-01-08
Pensacola, FL

Re: Talk about astroturf...

Sucks when Comcast is better than the mighty AT&T.
jester121
Premium
join:2003-08-09
Lake Zurich, IL
·surpasshosting
·ViaTalk

said by Dampier See Profile :

*I* have no objection to AT&T launching U-verse anywhere they want to launch it. Just don't tell residents that they need to give away local oversight and other hard-fought benefits and concessions as part of local franchise agreements in order to get "price savings" from competition. Because in the end, it turns out there isn't any.
Having AT&T in town will at the very least be a deterrent to Comcast raising prices, and they may indeed come out with special pricing in the future. Consumers got choices, AT&T got a unified playing field without having to deal with a patchwork of power-drunk municipalities doing whatever they want to obstruct progress.
sonicmerlin

join:2009-05-24
Cleveland, OH

Re: Talk about astroturf...

Define "progress".
iansltx

join:2007-02-19
Golden, CO
·Comcast
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·magicjack.com
·BeeCreek Communica..
·Sprint Mobile Broa..

Look at the bright side

Comcast will now up their priority to get their Memphis network to DOCSIS 3.0. At which point U-Verse will either have to engage in price competition or risk losing customers because their speeds can't quite keep up with Comcast's.

Of course, they might upgrade Max 18 to Max 24 (with 2 Mbps up) and call it a day, only offering that service to people a couple thousand feet from the VRAD. In which case Comcast is the answer for internet. But one can hope, right?
bicker

join:2007-05-10
Burlington, MA

Big Surprise! Consumerists complaining ...

Big Surprise! Consumerists complaining that prices aren't lower than they want them to be. And furthermore engaging in the self-centered innuendo implying that there is collusion, but heaven forbid ask them to present the objective evidence. Ask consumerists prove the claims made in their vacuous whining? How dare anyone expect that!

We have five subscription television service providers serving my town: Comcast, Verizon, RCN, Dish Network and DirecTV. Prices aren't significantly different from places only served by Comcast, Dish Network and DirecTV. Why? Because the prices already reflect the impact of a competitive marketplace for subscription television service. Another couple of providers doesn't affect pricing that much. The service is worth what it is worth! More providers don't make the service provided by each provider less enjoyable or less informative. Consumerists simply have a perverted view of how much service should cost.
Dampier
Phillip M Dampier

join:2003-03-23
Rochester, NY

Re: Big Surprise! Consumerists complaining ...

said by bicker See Profile :

Big Surprise! Consumerists complaining that prices aren't lower than they want them to be. And furthermore engaging in the self-centered innuendo implying that there is collusion, but heaven forbid ask them to present the objective evidence. Ask consumerists prove the claims made in their vacuous whining? How dare anyone expect that!

We have five subscription television service providers serving my town: Comcast, Verizon, RCN, Dish Network and DirecTV. Prices aren't significantly different from places only served by Comcast, Dish Network and DirecTV. Why? Because the prices already reflect the impact of a competitive marketplace for subscription television service. Another couple of providers doesn't affect pricing that much. The service is worth what it is worth! More providers don't make the service provided by each provider less enjoyable or less informative. Consumerists simply have a perverted view of how much service should cost.
Convenient you demand evidence you feel not obligated to provide yourself.

The case has been made repeatedly on Stop the Cap! about the incredible margins earned on broadband service by many of these providers. It's all in their financial reports, which we break down regularly. I don't dwell as much on television because it's not on point to what STC is all about, but for you, I'll do it.

In January 2009, the FCC released the 13th Annual Assessment of the Status of Competition in the Market for the Delivery of Video Programming, which found, among other things, effective competition from an equal wired cable competitor (not satellite, which some consumers object to because of the equipment), can make a difference when there is actual competition, illustrating there is room for savings when providers actually compete and don't simply divide the spoils resulting from both informally agreeing not to rock the boat with price wars.

Most competition in pricing seems to be from new customer promotions, not from everyday pricing. In Memphis, the competition seems more focused on the number of channels provided, not in pricing. Most consumers clamor for a-la-carte or near a-la-carte packaging of cable television programming, the one thing customers want and cable companies refuse to provide. I'm aware of all of the reasons for this, and won't elaborate here, but suffice to say consumers relied on assurances that competition would bring lower prices in Memphis, not simply who can deliver hundreds of channels consumers don't watch and don't want to pay for.

"Specifically, prices charged by cable systems where the Commission has not made an effective competition finding were 20.6 percent higher than the prices charged by cable systems found to be facing competition from a second cable operator. In dollar amounts, the average monthly cable rate was $43.33 for cable systems in the first category and $35.94 in the second." -- FCC Report
--
Phillip M. Dampier
Editor, Stop the Cap!
»stopthecap.com
bicker

join:2007-05-10
Burlington, MA

Re: Big Surprise! Consumerists complaining ...

said by Dampier See Profile :

Convenient you demand evidence you feel not obligated to provide yourself.
Are you really asking for evidence of non-existence. Ridiculous.

said by Dampier See Profile :

The case has been made repeatedly on Stop the Cap! about the incredible margins earned on broadband service by many of these providers.
Only SUCKERS price things based on cost. Successful companies price things based on VALUE.

Have you ever been to Walt Disney World? Gosh are you so in for a shock.

You are peddling consumerist nonsense. You want to complain about the cost of basic cable ($8.50 per month here). Go ahead. That's an essential service, and worthy of being tightly regulated. I'll sit back and laugh at the myopia. But advanced services like USA and TNT and CNN... I'll clue you in in case you've never had to live without them: You won't die. They're luxuries.

Why don't you put your money where your mouth is? Get someone with authority to cite violations. Until that happens, you're just blowing smoke AFAIC.
Dampier
Phillip M Dampier

join:2003-03-23
Rochester, NY

Re: Big Surprise! Consumerists complaining ...

said by bicker See Profile :

said by Dampier See Profile :

Convenient you demand evidence you feel not obligated to provide yourself.
Are you really asking for evidence of non-existence. Ridiculous.

You are peddling consumerist nonsense. You want to complain about the cost of basic cable ($8.50 per month here). Go ahead. That's an essential service, and worthy of being tightly regulated. I'll sit back and laugh at the myopia. But advanced services like USA and TNT and CNN... I'll clue you in in case you've never had to live without them: You won't die. They're luxuries.
All I am seeing is a lot of opinion from you and not a whole lot of actual facts. If consumers felt the prices they were paying for cable service were at the "value" price, nobody would be complaining about cable rates. Instead, it's a hot button issue... so hot that when AT&T was making the case for legislation to avoid local municipal franchising and oversight, they and their astroturfing friends at FreedomWorks spent a lot of effort trying to sell consumers on increased competition BRINGING COSTS DOWN.

Hmmm... so consumers think there is a pricing problem, AT&T thinks there is a pricing problem, local towns and municipalities think cable costs too much, and the FCC does an annual study on the issue of cable competition and cost because it concerns constituents so much.

But you opine that the prices are just fine as they are and that's sufficient "proof" of your point.

Actually, it's just your opinion, and everyone has one of those.

You won't die without television, basic or otherwise. But falling back on the meme that 'if you don't want to pay our prices, then don't' is the Oliver Twist free market mentality at work. The robber baron era is over.

One of the benefits of the marketplace in this country is that consumers can become informed, empowered, and active in ways that go beyond simply not buying an overpriced service. They can demand and get changes to the playing field through oversight, regulation, and appropriate checks and balances that can be absent in a dysfunctional marketplace. That's the part of the equation some folks just hate, especially those pocketing the proceeds.

That's how we put Time Warner Cable on hold with their Internet Overcharging scheme and killed a industry-written bill in North Carolina custom-written to stop municipal broadband competition not financed with taxpayer money.

The smoke you see is a result of consumers fighting back. Sorry if that doesn't work for you.
--
Phillip M. Dampier
Editor, Stop the Cap!
»stopthecap.com
bicker

join:2007-05-10
Burlington, MA

Re: Big Surprise! Consumerists complaining ...

said by Dampier See Profile :

All I am seeing is a lot of opinion from you and not a whole lot of actual facts.
Regarding the issue, that's all I'm seeing from you. That's all there is. Read it over again. If you really believe half of what you wrote, then get an authority to apply sanctions.

You want things to be different. It's nice to want. But don't think you can assert that those who don't kowtow to your wishes are doing anything wrong.

said by Dampier See Profile :

If consumers felt the prices they were paying for cable service were at the "value" price, nobody would be complaining about cable rates.
No one is that naive. Some consumers always will complain about the price of services. That's part of being a consumerist; isn't that a requirement for the membership card?

said by Dampier See Profile :

But you opine that the prices are just fine as they are and that's sufficient "proof" of your point.
I challenged you to shut up and do something about it. All you're doing is fostering unfounded expectations. If you think someone is doing something wrong, then get an authority to apply sanctions. If you think that the prices are too high, then have consumers do without: That'll show up the supplier right-quick.

said by Dampier See Profile :

But falling back on the meme that 'if you don't want to pay our prices, then don't' is the Oliver Twist free market mentality at work. The robber baron era is over.
Blah blah blah. More consumerist nonsense. Woe is me. Mean nasty businesses! And so on.

said by Dampier See Profile :

One of the benefits of the marketplace in this country is that consumers can become informed, empowered, and active in ways that go beyond simply not buying an overpriced service.
There is nothing consumers can do that has more effect on the market than doing without. You castrate consumers when you blind them to the reality of where their power actually stems from.

said by Dampier See Profile :

They can demand and get changes to the playing field through oversight, regulation, and appropriate checks and balances that can be absent in a dysfunctional marketplace.
Yes more government is the consumerists' solution to everything.
sonicmerlin

join:2009-05-24
Cleveland, OH


1 edit

Re: Big Surprise! Consumerists complaining ...

Bicker, Dampier has gone out of his way to provide evidence in his replies towards you, and does so repeatedly throughout his articles on stopthecap. He spends an inordinate amount of time deconstructing the financials of incumbent cable cos. and telcos to point out their exponentially escalating profit margins that contrast directly with the proclamations of financial meltdown they use to convince legislators to pass deregulation proposals.

You're trying to argue that more competition doesn't lead to lower prices, and that current prices are as low as they could possibly go. And yet Dampier has also pointed out the huge profit margins cable companies make off of their cable service.

Your fundamental assertion that more competition would not lead to lower prices is ludicrous. It demonstrates a complete lack of understand of how a "free market" actually works. As the number of competitors increase, the profit margins of each competitor tends towards zero. In a hypothetical market with no barrier to entry, there are an infinite number of competitors (both real and potential), and the profit margin is invariably reduced to zero. That's why companies attempt to differentiate their products (like Nintendo with their Wii), so as to avoid direct competition which leads to price wars and deteriorating profits (which is great for consumers and why Adam Smith supported the free market in the first place). However cable doesn't really allow for significant differentiation. So if cable companies are making billions in profits from video every year, there's obviously not enough competition. When there are a limited number of competitors it's much easier to avoid price wars with each other.

Consumers in Tennessee have watched their prices GO UP or remain the same after AT&T entered the market. AT&T is not exactly struggling to stay in the black. This is indicative of tacit collusion between providers who want to avoid price war competition.

Satellite doesn't count as a direct competitor because as Dampier already pointed out, many are averse to purchasing and setting up the equipment required to use satellite TV.

Here is an article from Ars Technica focusing on research done by the Pew Internet & American Life Project, which found the dramatic results of direct competition on broadband prices:
»arstechnica.com/telecom/news/200···oups.ars

This is the most important graph in that study: »static.arstechnica.com/2009-broadband-4.png

You yourself haven't provided any evidence of anything. No links, no financial statements, no expert analyses. Claiming there is nothing to defend as a rationalization of your lack of proof is hardly convincing.
sonicmerlin

join:2009-05-24
Cleveland, OH

said by bicker :
There is nothing consumers can do that has more effect on the market than doing without. You castrate consumers when you blind them to the reality of where their power actually stems from.

Yes more government is the consumerists' solution to everything.
So you expect citizens to massively organize themselves and boycott a service, essentially giving up a modern amenity that has become fully integrated into their lifestyle, all to combat a single abusive company. That is pure lunacy.

The point of government is to protect and aid its citizens. This is why we have consumer protection laws. It's idiotic to expect citizens to rally together to fight off every little anti-consumer action taken by corporations abusing customers to make a profit.

Your anti-government platform is also ridiculous. "Gub'mint is bad!" is merely the uninformed rant of a zealot who lacks the appropriate level of intelligence required to fully comprehend reality.

Government regulation, as the economic leading countries of Europe have demonstrated, can be very good if done appropriately. It can protect consumers, address and fix market failures, and mandate a higher standard of living than would otherwise be possible without centralized power.

These functions of government all apply to this current situation. It is the job of government to prevent consumers from being held captive by corporations. That is why consumers elect representatives to government.

That is the way government works today. If you disagree, that's your opinion, but it's not anyone's job to listen to you.
bicker

join:2007-05-10
Burlington, MA

Re: Big Surprise! Consumerists complaining ...

Y'all keep rationalizing your inane perspectives, and denying the reality that you're going to live through regardless. You're just setting yourself and anyone stupid enough to listen to you up for continual disappointment.

Looks like we've attracted the weekly meeting of the Angry Young Men.
Dampier
Phillip M Dampier

join:2003-03-23
Rochester, NY

said by bicker See Profile :

said by Dampier See Profile :

All I am seeing is a lot of opinion from you and not a whole lot of actual facts.
Regarding the issue, that's all I'm seeing from you. That's all there is. Read it over again. If you really believe half of what you wrote, then get an authority to apply sanctions.

You want things to be different. It's nice to want. But don't think you can assert that those who don't kowtow to your wishes are doing anything wrong.

I challenged you to shut up and do something about it. All you're doing is fostering unfounded expectations. If you think someone is doing something wrong, then get an authority to apply sanctions. If you think that the prices are too high, then have consumers do without: That'll show up the supplier right-quick.

There is nothing consumers can do that has more effect on the market than doing without. You castrate consumers when you blind them to the reality of where their power actually stems from.

Yes more government is the consumerists' solution to everything.
Gee, I actually have a record of doing something about it. As I stated earlier, we successfully beat back Time Warner Cable from their "experiment" in Internet Overcharging back in April. The entire record is there on Stop the Cap! Our friends in North Carolina organized and beat back industry friendly legislation on the state level designed to restrict competition. Another success.

Unlike yourself, I've assembled quite a library of actual evidence that the industry line doesn't favor consumers one bit, and that a fundamental change in the telecom industry is essential to create some real competition and more rational profit margins. That can either happen through competition, where the only true barriers of entry come from the incumbent providers themselves throwing up as many roadblocks as possible, or regulation.

In rural areas, we're going to need a public broadband network, combining wireless and preferably fiber optic links in more built-up areas on which any competitor can provide service, on a common carrier basis.

I'm not just sitting here writing this stuff. I've met personally with Sen. Chuck Schumer and Rep. Eric Massa, and we've worked with other groups to submit a national broadband plan recommendation that puts consumers first, not the special interests of the providers.

Since the "free market" isn't doing the job it promised when we massively deregulated this industry in 1996, it's time for new thinking.

I don't see government as reflexively bad, as some conservatives do (except when it serves their personal interests, of course). It's not the only answer, but it represents one tool in the box consumers should use to get what they want.

One could live a Luddite lifestyle and deprive themselves of services that should be affordable and competitive, or they can keep them and tell their government officials that the industry free ride needs to come to an end.

After all, that same industry petitions the government to get what they want (something you don't seem to have a problem with, imagine that). From pole access and pole rental fees, to non-discriminatory access to cable programming, from tax credits and abatements, to industry-friendly legislation that gives them entry while keeping potential competitors jumping through hoops (or barred altogether), the cable industry has a very long record of turning to government for solutions to their problems.

Now it's our turn. You can, of course, feel free to continue to pay today's high prices and when successful, don't avail yourself of the discounts other consumers managed to leverage for you. I'm sure the cable company will be thrilled to keep the difference you are readily willing to pay them.
--
Phillip M. Dampier
Editor, Stop the Cap!
»stopthecap.com
bicker

join:2007-05-10
Burlington, MA

Re: Big Surprise! Consumerists complaining ...

You keep on saying things like this:
said by Dampier See Profile :

... the industry line doesn't favor consumers one bit ...
As if you are entitled as a consumer for the industry to favor you. This is business. You're entering into a commercial transaction! You're not receiving charity, or receiving offerings from supplicants.

Stop spewing your irrelevant nonsense and read the messages that you're replying to before you reply with more irrelevancies.
zed260

join:2007-09-30
Cleveland, TN
·Charter Pipeline


2 edits

competation

in my view at&t uverse is still way better then charter more hd channels for same price

really all the companys are competing on is mostly number of channels and to lesser degree internet speeds not on price

if you wanna see lower tv prices go complain to viacom and other content monopolys

»www.neatorama.com/2008/07/07/who···evision/

look who owns what networks in order you to get disnety they require you to have espn etc

BF69

join:2004-07-28
Camden, TN

complain complain.

Ok so the haters would rather have it where the consumer only has a choice between cable and satellite. Got it. Not sure what the problem is with having MORE choices. The fact more companies vying for you attention the more often they'll offer special deals often even if their "regular" price isn't cheap. Who pays regular price? I guess dumb people.

kine

join:2000-12-10
Cordova, TN

I am in Memphis

I am in Memphis and Comcast/TW has always been overpriced crap. Dish and Direct are alright, but I am dropping Direct to get U-Verse, there is a $250 rebate, plus other incentives to activate.

Also you get faster speeds than ATT dsl.

There is no contract, so if it does not work out, I will go back to direct.

NotRequired
Premium
join:2009-05-08
·AT&T DSL Service


1 edit

From personal experience,

lets hope they have better installers in Tenn then in Tx

Even though I have /had Directv (Satellite Dish) I agreed to try Uverse,(thinking convience, all billsone place -ie 2 internet accounts,phone bill, now tv,this was in April this year,I wouldn't wish Uverse tv on my worst enemy

The tech (22-?26 yrs old) was on cell phone with suprvisor from time arrived & for the next 3 hrs while TRYING to install

1st,
the receiver he bought in didn't work, (out of the box couldn't get past the uverse logo screen)

the 4th (out of the box receiver he finally got to work,(supervisor telling him what to do)
2nd he ran the cord or cable (say like a clock meaning tv was at 8 & computer is at 2 positions) so he ran the cable around (under door still,under carpet to the modem for the computer, but he had to much cord left over so he shoved it in the wall-a lot of it)
then when he connectir ro rgw phone wall jack, it burned the circut board on a big screen telephone,(bought from ATT in 2000) AFTER 3 FUL hours finally got tv,internet working right,
but living room phone shot to ??

i said I'd give it a week, on the 3rd day I called ATT & asked that SBC.or an ATT TEC come out to house & reconnect me back to my Elite dsl,
the ATT tech pulled 25,no b/s 25 feet of cable out of the wall) then when dsl re installed told me,they hire these new guys put them 2 weeks of training,then tell them to call if they have any problems.[/b]

the ONlY good thing I like about the Uverse was it had its own movie library, you could look & maybe find a favorite movie, & play that.
As far as reception (I have all HD that directv offers), and have had great service with Directv,

but [b] maybe & hope you like Uverse, but it wasn't FOR ME,
and I tried to get big screen phone repaired,sent to a site someone on here recc "WE REPAIR all phones",(sent it to Calif) & purchased a smaller screen telephone,

""we can't repair your phone the circut board has been ruined"" & I still have it in hope sooner or later can get it repaired,,,,

Jazzy1122
--
To ask is to learn,
IF U think u know it all & never ask,
then U probably never will

Heated Man

join:2009-06-18
Cleveland, OH

Who Cares they suck anyway

There service sucks. Who cares! Their HD service is sub par at best
bryn987

join:2009-01-13
Antioch, TN

Re: Who Cares they suck anyway

I live in the Bellevue area here in Nashville but recently moved from Antioch, 3 miles south of Nashville.
In Antioch, Comcast cable sucked while there internet was good. So I got Uverse and their cable was much better. Internet was bout the same though with a bit higher latency of course. And of course the pricing was the same if not a tiny bit higher

In Bellevue, a much nicer part of town, Uverse is not available. But Comcast's service is better.

Hopefully my area will have Uverse by the time my Comcast specials run out

Anon

@att.net

....

One provision that should have been in the Tennessee Franchise law was to require companies like AT&T to provide DSL to 100% of their customer base.

Too many people are still stuck on dialup, and Connected Tennessee so far appears to be a joke.
Forums » U-Verse Arrives In Memphis


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