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Upgrading to Comcast's X1 May Incur $100 Fee for Some
by Karl Bode 08:50AM Tuesday Feb 11 2014 Tipped by owlyn See Profile
Comcast's shiny new X1 platform has slowly been getting deployed nationwide, with the company's X2 update coming on its heels offering significantly more set top advancements. However, as users in our forums note, Comcast is sending alerts to users stating that "commencing March 15, 2014, a one-time X1 Platform Upgrade fee of $49.99 may apply to existing Xfinity customers upgrading to the X1 services platform" (some users are charged $100). According to the Comcast website, the X1 Platform Upgrade Fee enables Comcast "to continue developing and enhancing the features of the X1 Platform."

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Bink
Villains... knock off all that evil

join:2006-05-14
Castle Rock, CO
kudos:4

Evil Money-Sucking Monopoly

Wow. Most companies continue developing and enhancing their stuff for competitive advantage, but when you’re an evil money-sucking monopoly, like Comcast, you don’t have to.

cork1958
Cork
Premium
join:2000-02-26

Re: Evil Money-Sucking Monopoly

"According to the Comcast website, the X1 Platform Upgrade Fee enables Comcast to continue developing and enhancing the features of the X1 Platform."

It also enables them to pocket more cash, which sounds like most cable/telco companies!
--
The Firefox alternative.
»www.mozilla.org/projects/seamonkey/
BosstonesOwn

join:2002-12-15
Wakefield, MA
Reviews:
·Verizon FiOS
Most companies call this making progress in their platform and consider it a cost of doing business.

Not comcast ! They are billing customers for development costs ! This to me is just unbelievable.
--
"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!"

mustang50
Premium
join:2005-05-06
Roseville, MI

No Thanks

Just crossed the X1 off my to do list..

I don't watch the guide, I just use it to find programs to watch.
It may look pretty, and have some cool apps, but it's just a guide.

JimThePCGuy
Formerly known as schja01.
Premium,MVM
join:2000-04-27
Morton Grove, IL

Re: No Thanks

X1 makes it easier to turn Closed Captioning on and off. That alone is worth $100 right?

IowaCowboy
Iowa native
Premium
join:2010-10-16
Springfield, MA
Reviews:
·Verizon Broadban..
·Comcast

X1 might be worth a try

Maybe worth a try but they need to treat existing customers the same as new ones.

There IS competition in pay TV. It's called that DirecTV dish on my roof that is much better but only if they get weather channel back.

TiVo is nice too but only on cable, the DirecTV unit is crap.
--
I've experienced ImOn (when they were McLeod USA), Mediacom, Comcast, and Time Warner and I currently have DirecTV. They are much better than broadcast TV.

I have not and will not cut the cord.

Mxx

@207.29.44.x

1 recommendation

Re: X1 might be worth a try

Some developments and buildings don't allow dishes on common area surfaces...

pepe3896731

@northwestern.edu

Re: X1 might be worth a try

Didn't the FCC ruling make that sort of condo rule illegal years ago?
pooker314

join:2005-04-12
Brush Prairie, WA

Re: X1 might be worth a try

I believe the FCC rule you're referring to applies to areas under the exclusive control of the owner (e.g. a balcony in a condo or apartment).

TZi

join:2001-07-05
Miami Beach, FL
Reviews:
·Comcast

X1--Meh

I had the X1 platform for a little more than a week then I returned it and bought a TiVO. In spite of all its wonderful advances, the interface was laggy and the design was IMHO counter-intuitive at some points.

It's better than the standard "Advanced Guide", but a good deal behind TiVo and even DirecTV in some aspects. The whole interface kinda felt like a poorly-coded flash app...

Better to save your "upgrade free", collect some change and buy a TiVo (which even has ComCast OnDemand access now to boot).
--
Quis custodiet ipsos custodes?
nanoflower

join:2002-07-14
30876

1 recommendation

Re: X1--Meh

It is laggy and can get stuck where you can not change channels due to communication errors to the Comcast servers. It doesn't happen often but occurs often enough to be of note.

morbo
Complete Your Transaction

join:2002-01-22
00000

TiVo should try to poach some new customers

If cable companies begin charging $50-100 to upgrade their craapy DVRs, TiVo has an opportunity to make inroads.
BiggA

join:2005-11-23
EARTH

HUH?

Usually they give you promotions to sign up for things with monthly fees. This makes NO SENSE.