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Users Complain AT&T 'GigaPower' is Nowhere Close to 1 Gbps

AT&T's 1 Gbps "Gigapower" product is currently only available in a portion of one market: Austin, Texas. At the moment users pay $70 ($100 if you don't want AT&T monetizing your browsing habits) for 300 Mbps, though AT&T insists users will be able to get 1 Gbps service later this year. But some users in Austin say that Gigapower currently struggles to offer even 300 Mbps, much less the 1 Gbps AT&T is promising in a bevy of promotional material.

Austin resident Stacey Higginbotham over at GigaOM notes that some Gigapower customers say they're not even able to get 100 Mbps:
quote:
Yesterday I was at my brother in-law’s house where he is a GigaPower subscriber, his computer was registering speeds of 70 Mbps down and 50 Mbps up using Ookla on a wired connection. That’s fast, but not 300 Mbps fast and certainly not a gig. My brother and sister-in-law are not speed freaks like myself, but they were disappointed with the GigaPower product.
Some people at the official AT&T forums say they're getting 300 Mbps, while others don't. Interestingly there's also some chatter in our forums from users who complain that AT&T is throttling UseNet on these 1 Gbps 70 Mbps connections, resulting in them actually returning to local cable incumbent Time Warner Cable. If you're one of the few users able to get Gigapower, we'd love to see some speed tests from you in the comment section below.

Most recommended from 52 comments



StuartMW
Premium Member
join:2000-08-06

2 recommendations

StuartMW

Premium Member

Lies

said by Karl Bode:

But some users in Austin say that Gigapower currently struggles to offer even 300 Mbps...

So AT&T lies? What a shocker!!!

battleop
join:2005-09-28
00000

2 recommendations

battleop

Member

Let's see some REAL data.

"using Ookla"

Let's not do any real testing. Instead let's run a web browser based test that is completely dependent on the far end's unknown network for accuracy. Ookla tests are highly inaccurate and very misleading to the uninformed user.

Let's see some real transfers using iPerf or a decent sized file transferred via FTP or even NNTP.

edit: This is in no way a defense on behalf of at&t.