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Users Reporting Crippled Upstream iPhone Speeds
Many people seeing speeds of 100 kbps or slower
by Karl Bode Tuesday 06-Jul-2010 tags: business · bandwidth · trouble · AT&T
Tipped by MRCUR See Profile
Users in a significant number of markets are complaining that they're suddenly seeing their upstream iPhone speeds capped at just 100 kbps (if that, some users report closer to 50 kbps). Given AT&T's 2008 HSUPA upgrades, those speeds should be at least 800 kbps. There appears to be no rhyme or reason to the speed issues -- with consumers from NYC to Orlando reporting problems -- but other users (like in Dallas) seeing nothing unusual. While it's possible that AT&T throttled upstream service in many markets to help manage congestion during the holiday weekend, a technical problem seems more likely given the severity of these problems. We've dropped a line to AT&T for an explanation.

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appleblowsju

@beckman.com

haha

This is why you don't buy new products on the market.

baineschile
2600 ways to live
Premium
join:2008-05-10
Sterling Heights, MI

Lets see some screens!

Cmon Apple Fanboys, lets post em!

N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1

Re: Lets see some screens!

Fat chance.....

Steve Jobs & Apple can do no wrong, and anyone who criticizes either is either an Apple hater or all wrong....
--
Petty people are disproportionally corrupted by petty power

djrobx

join:2000-05-31
Valencia, CA
kudos:1

1 edit

Re: Lets see some screens!

Lets see some screenshots from AT&T laptop connect card users in affected areas too.

I realize picking on the iPhone is all the rage, but seriously....

--
AT&T U-Hearse
Your funeral. Delivered.

Mike
Premium,Mod
join:2000-09-17
Pittsburgh, PA
um people who have iPhones generally hate ATT because it's shitty.

Watch another carrier in the US get the iPhone - ATT crumbles.
hottboiinnc
ME

join:2003-10-15
Cleveland, OH

Re: Lets see some screens!

but yet those same people still stay with ATT depsite hating them.

Mike
Premium,Mod
join:2000-09-17
Pittsburgh, PA
Host:
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Re: Lets see some screens!

If it weren't for the iPhone, I'd be using a $100 a year prepaid TMobile phone like I have for years.

Nothing compares to the interface. Nothing.

Not even that one.
--
"If something about the human body disgusts you, complain to the manufacturer" - Lenny Bruce
What this country needs is a good five dollar plasma weapon.

ArchonXD40
Docsis 3.0

join:2003-02-24
Bossier City, LA

2 edits
No upload problems here:
Shreveport,LA

LowRider

join:2006-06-23
Dallas, GA
Reviews:
·Comcast

Re: Lets see some screens!

said by ArchonXD40:

No upload problems here:
Shreveport,LA


your doing way better than me. i can't even get past 1meg

PunkGod

join:2003-02-02

Re: Lets see some screens!

Anyone complaining about their speeds, look at mine.

627 kbps down

221 kbps up

pcdebb
RIP dadkins
Premium
join:2000-12-03
Brandon, FL
kudos:4

1 edit
said by Mike:

um people who have iPhones generally hate ATT because it's shitty.

Watch another carrier in the US get the iPhone - ATT crumbles.
i want an iPhone so bad, but the monthly cost doesn't justify a switch. for now i have to get my rocks off in an iPod Touch (and soon an iPad). I kinda hate verizon too, but if they went there i'd go (be nice if sprint got it)
--
| map your city | tweet |

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
While I'm not fanboy, I'll post what I get.
Sounds like an east coast issue to me (or Fanboy issue).

spewak
R.I.P Dadkins
Premium
join:2001-08-07
Elk Grove, CA
kudos:1
Reviews:
·SureWest Internet
·Clear Wireless

Re: haha

said by appleblowsju :

This is why you don't buy new products on the market.
Quite the contrary appleblowsju. It is why you run out and wait in line and spend a small pile of cash faster! To have that Apple product in hand. Warts and all. There is an excuse from Apple iFanbois for every flaw in Apples' product line.
Wait? As if!!!
--
The weekend is here, grab a can of beer!

aaronwt
Premium
join:2004-11-07
Woodbridge, VA
Reviews:
·Verizon FiOS
said by appleblowsju :

This is why you don't buy new products on the market.
More like this is why you shouldn't use AT&T. As long as the iPhone is only available on AT&T, I will never consider getting one.

PunkGod

join:2003-02-02
said by appleblowsju :

This is why you don't buy new products on the market.
The iPhone isn't a new product on the market.
majortom1029

join:2006-10-19
Lindenhurst, NY
kudos:1

hmm

I am getting the same thing on both my 3gs and iphone 4g anybody with non apple phones that can test their upstream speeds?
xenophon

join:2007-09-17

Re: hmm

Don't trust speedtest apps/sites. Best way to test is to time an upload of a file/picture in email or something. Most speedtests sites/apps on my EVO only show 1.5-3Mbps down when I get 7+ with other sites or real file transfers.

BF69
Premium
join:2004-07-28
Camden, TN

Re: hmm

said by xenophon:

Don't trust speedtest apps/sites. Best way to test is to time an upload of a file/picture in email or something.
Then go over your meager cap and get charged $10.
xenophon

join:2007-09-17

Re: hmm

said by BF69:

said by xenophon:

Don't trust speedtest apps/sites. Best way to test is to time an upload of a file/picture in email or something.
Then go over your meager cap and get charged $10.
Guess you meant ATT caps. No caps on Sprint/Clear.

Gbcue
Almost P.E.
Premium
join:2001-09-30
Santa Rosa, CA
kudos:8
Reviews:
·AT&T U-Verse
said by BF69:

said by xenophon:

Don't trust speedtest apps/sites. Best way to test is to time an upload of a file/picture in email or something.
Then go over your meager cap and get charged $10.
You do realize the apps use data as well...
--
My Blog 2.0

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

"User Error"

Clearly they are holding it wrong.
Singular
Premium
join:2008-08-13
Shelbyville, KY
kudos:2

Re: "User Error"

said by pnh102:

Clearly they are holding it wrong.
lol
--
-Singular

shortyd999

join:2008-10-21
Birmingham, AL
Lmao, too funny

HarleyYac
Yaco
Premium
join:2001-10-13
Allendale, NJ
kudos:1

Not great here

Hi,
1.22 megabits down/ 0.09 up here in NNJ
Lee

GUY024

@mindspring.com

Apple said you hold it wrong! ATT said you upload it wrong!

Apple said you hold it wrong! ATT said you upload it wrong!

Cjaiceman
Premium,MVM
join:2004-10-12
Parker, CO
kudos:2

Not just iPhone...

I am seeing the same slowdowns on my Nexus One and my AT&T PCMCIA modem...

»www.speedtest.net/android/6521952.png

I think AT&T is up to no good again...

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: Not just iPhone...

No issues on the west coast... I'm getting the typical on an iPhone 3GS:
1.5-2.5Mbps down
220-250kbps up

Gbcue
Almost P.E.
Premium
join:2001-09-30
Santa Rosa, CA
kudos:8
500+ms ping, hmm.

Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
Reviews:
·Site5.com
·Comcast
·Callcentric

I used to think 3g was fast on AT&T

When I first got my 3g Iphone, I thought the 3g speeds were fast. Then, I switched to Verizon and the Droid. Boy was I wrong. The 3g speeds just about everywhere I go on Verizon is just so freakishly fast and responsive. I drove across the state of MI with my phone tethered to my laptop and surfed the whole way. Sure, there were a few instances where it took a couple seconds to pull up a website, but I never had a "could not pull up webpage" notice or the 3g disconnected on me. What a HUGE difference over getting pushed to the edge network on AT&T and having issues with getting data while I had full signal and 3g in the city.
--
My domain - Nightfall.net
FileShackOrg

join:2005-01-26
Lincoln Park, MI

Re: I used to think 3g was fast on AT&T

1.6 down 100kb up now I'm getting the feeling this is due to AT&T phasing out unlimited data. Detroit mi.

Gbcue
Almost P.E.
Premium
join:2001-09-30
Santa Rosa, CA
kudos:8
T-Mobile's rumored to go to 42mbps in the future.
--
My Blog 2.0
xenophon

join:2007-09-17

Re: I used to think 3g was fast on AT&T

Don't count on it for end users. They'd need 420Mbps backhaul just to support 10 users per site.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: I used to think 3g was fast on AT&T

Well... not quite:
42Mbps x 3 sectors = 126Mbps.
Typical shared medium = rare that you will see multiple users using the FULL available spectrum
xenophon

join:2007-09-17

Re: I used to think 3g was fast on AT&T

Not sure I follow that but trust ya on it. Point being, there could be 1Gb radios but it's only as good as the backhaul and managing load of the sites. But yeah, what mobile app would stress more than 4-5Mbps unless doing tethering? Even Neflix HD streaming is only 2-3Mbps.

As ya know, it's all about backhaul/spectrum and not the max capability of the device in a lab.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: I used to think 3g was fast on AT&T

What I mean is... 42Mbps would be the total available radio capacity per sector. 42Mbps = full 5MHz channel's capacity. 3 sectors x 42Mbps.. you get the idea.
T-Mobile 'may' have enough AWS spectrum to deploy 2x 5MHz WCDMA channels.

As it currently stands, I don't see T-Mobile deploying HSPA+ on its 1900MHz carrier due to lack of spectrum, and the fact that some of its devices do not support 3G on PCS band.
--
Canada = Hollywood North

thender
Screen tycoon
Premium
join:2009-01-01
Brooklyn, NY
kudos:1
until they have usenet newsreaders & similar apps on cellphones.

with 16 gb of onboard storage, 1 ghz processors, half a gig of ram, 4.3" LCDs, this is going to happen sooner rather than later.
--
If you're going to repair your own Macbook, benefit from my experiences.
glinc

join:2009-04-07
New York, NY

Blame Apple

Since Apple is releasing a so called "fix" to show the actual reception bar on the phone. I guess AT&T will use this to say that is the iPhone's fault because is not reporting correct speeds lol.
AstroBoy

join:2008-08-08
Parkville, MD

Re: Blame Apple

said by glinc:

Since Apple is releasing a so called "fix" to show the actual reception bar on the phone. I guess AT&T will use this to say that is the iPhone's fault because is not reporting correct speeds lol.
The bars were wrong so AT&T could say more bars in more places!

Now it will be less bars in more places!

Alcohol
Premium
join:2003-05-26
Climax, MI
kudos:3
Reviews:
·Comcast

Re: Blame Apple

said by AstroBoy:

said by glinc:

Since Apple is releasing a so called "fix" to show the actual reception bar on the phone. I guess AT&T will use this to say that is the iPhone's fault because is not reporting correct speeds lol.
The bars were wrong so AT&T could say more bars in more places!

Now it will be less bars in more places!
ie when you hold the phone "wrong" it will not show losing reception but your call will still drop.

brilliant.
--
I found the key to success but somebody changed the lock.
MightyPez

join:2002-05-01
Saint Paul, MN

Happening in Minneapolis/St. Paul

2mbit down, 100kbit up

Z80A
Premium
join:2009-11-23

Orange County, CA unscathed by AT&T shenanigans

For now anyway.

From inside the building, 2300/1200.

powerspec88
Premium
join:2007-03-11
Lenexa, KS

Same problem here

in Kansas City, started Saturday.
CopperFiber

join:2009-12-08

Re: Same problem here

Definitely a slow down on the ADSL CIRCUITS, on the downstream has been cut, guess welcome to the new RETHINK POSSIBLE.
alfnoid
Premium,MVM
join:2002-02-18

Re: Same problem here

said by CopperFiber:

Definitely a slow down on the ADSL CIRCUITS, on the downstream has been cut, guess welcome to the new RETHINK POSSIBLE.
HA! Yeah, I'm gonna go with "rethink ISP and Cell provider"

powerspec88
Premium
join:2007-03-11
Lenexa, KS
I have no problem with my AT&T DSL line, still getting 5/640 24/7.
clickie

join:2005-05-22
Monroe, MI

Re: Same problem here

Thanks for that.
iansltx

join:2007-02-19
Golden, CO
kudos:2
Reviews:
·Verizon Online DSL
·Comcast
What's funny is that AT&T's big speed advantage on their 3G network is upload speed...due to the HSPA tech they can get around 1Mbps up (comparable to Clear WiMAX/4G's cap) even if download speeds aren't so hot. Now, not so much. Thanks for shooting yourselves squarely in both feet, guys.

-Sent from a Droid, which CAN hit 800kbps up.

No to ESPN

@sbcglobal.net

At What Point Fraud?

It appears that the at&t management does not understand that the terms and conditions of a contract are not unilateral.
k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

Re: At What Point Fraud?

said by No to ESPN :

It appears that the at&t management does not understand that the terms and conditions of a contract are not unilateral.
But the mindless drones, I mean customers think otherwise.

Gbcue
Almost P.E.
Premium
join:2001-09-30
Santa Rosa, CA
kudos:8

SOP

Isn't this the Standard Operating Procedure for AT&T 3G?

While T-Mobile is going to 42mbps, rumored.
--
My Blog 2.0

MovieLover76

join:2009-09-11
kudos:1

mine is pretty bad

350kbps/55kbps on a 3GS
last test in the same location was 1311/243

This is in Central NJ on the water
dlewis23

join:2005-04-18
Boca Raton, FL

No Problem here

Click for full size
I have no problem here in South Florida. Sucks tho for those who have the problem.

shortyd999

join:2008-10-21
Birmingham, AL

Re: No Problem here

Where did u find this app?
MRCUR

join:2007-03-09
Columbia, PA

Re: No Problem here

It's on the App Store (along with every other iPhone app): Speedtest X

shortyd999

join:2008-10-21
Birmingham, AL

Re: No Problem here

Lol ok I should have ask what was the name of the app, lol

TamaraB
Question The Current Paradigm
Premium
join:2000-11-08
Da Bronx
Reviews:
·Optimum Online
·Clearwire Wireless

1 edit

AT&T broken

I have an iPhone 3g-16. My contract is up in August. Ever since IOS 4.0 was pushed to my phone things have fallen apart severely. Not just the speed, but many apps like GPS-Drive have simply failed to run.

I sent the following speed test image to myself using 3G. It still has not arrived. I went to WIFI, and sent another copy, and it arrived almost instantly.

AT&T's 3g service is not only slow, but terribly broken. I still have not received my image sent via 3g!

August, my contract is up, and so is AT&T and APPLE.

Theste past two years with iPhone/AT&T have been a mixed experience, mostly frustrating and bad! Never again Apple, never again AT&T!

EDIT: Both APPLE and AT&T have lost all future business with me! Hell, I even contemplated getting an apple laptop. It's Linux now! Apple can get screwed!

Bob
--
Would you ever go over to Czechoslovakia, and marry me daughter for me?"

See 11 replies to this post

Time
Premium
join:2003-07-05
Reviews:
·Cox HSI

Vegas

Getting 0.06 Mbps to LA, with full bars - nearest tower is in direct line-of-sight. Clearly we've been afflicted with this mess here.

This is complete and utter bullshit, AT&T. I've been wondering why my apps (particularly IM+) have been running so sluggishly for the past few days, and I now have my answer. I've been a loyal customer for 7 years, but unless they reverse this upstream cap, this is the last straw.
--
"If it can't be done with brains, it can't be done with hours" - Clarence "Kelly" Johnson
jpboss

join:2003-09-13
Conyers, GA

Atlanta - Download=2.86Mbps, Upload=1.24Mbps

Atlanta - Download=2.86Mbps, Upload=1.24Mbps

TamaraB
Question The Current Paradigm
Premium
join:2000-11-08
Da Bronx
Reviews:
·Optimum Online
·Clearwire Wireless

1 edit

Re: Atlanta - Download=2.86Mbps, Upload=1.24Mbps

said by jpboss:

Atlanta - Download=2.86Mbps, Upload=1.24Mbps
Yeah great! Put a bunch of folks on the network and it falls apart. Here in NY, I am dealing with dial-up speeds! AT&T sucks! Pure and simple.

EDIT: Check out my speeds above. My upload speeds beat my download speeds! That's CRAP!

Bob
--
Would you ever go over to Czechoslovakia, and marry me daughter for me?"

Napsterbater
Premium,MVM
join:2002-12-28
Milledgeville, GA

Re: Atlanta - Download=2.86Mbps, Upload=1.24Mbps



Normal speeds here.
sphinxguy18
Premium
join:2008-01-13
Dallas, TX
Reviews:
·Verizon FiOS
·Time Warner Cable

Dallas, TX Speeds even w/ M-Cell

Take a look at my speeds here in South Dallas next to IH-20
MRCUR

join:2007-03-09
Columbia, PA

Re: Dallas, TX Speeds even w/ M-Cell

I notice you're connected to a MicroCell. I was under the impression that 3G data would be routed through that, essentially using your home net connection as opposed to AT&T's 3G. That doesn't appear to be the case...

powerspec88
Premium
join:2007-03-11
Lenexa, KS

Re: Dallas, TX Speeds even w/ M-Cell

It does, but upload speed is capped at ~50Kbps on a Microcell.
MRCUR

join:2007-03-09
Columbia, PA

Re: Dallas, TX Speeds even w/ M-Cell

Ah, okay. Thanks for the info.

madmatt5

join:2002-04-06
Sacramento, CA

No issues in Sacramento so far

Sacramento, CA here. Getting 2419 kbps down and 1279 kbps up on my iPhone 4, which is pretty typical here in the flat Central Valley suburbs.

See 6 replies to this post

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