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Verizon Announces New FiOS Tiers, Promotions
10/2 and 20/5 tiers upgraded to 25/15, new netbook offer...

There's confirmation this morning on a slew of changes coming to Verizon's FiOS tier lineup that we were the first to report last week. While there's no official press release yet, one over-eager Verizon employee has posted the new changes to the official Verizon forum. Those changes include the existing 10Mbps/2Mbps tier being upgraded to 15Mbps/5Mbps, and the existing 20Mbps/5Mbps tier being upgraded to 25Mbps/15Mbps. In New York City alone the symmetrical 20Mbps/20Mbps tier is being upgraded to 35Mbps/20Mbps.

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According to the poster, these upgrades won't be free or automatic for existing users. "There may be a pricing change of $5-10 more check with your local Billing rep on for exact amounts," says the employee. "You can reach them through 888-553-1555 and following the billing prompts for a representative."

Verizon's website has already been updated with the new speeds and prices. According to Verizon, the 15/5 tier costs $44.99, the 25/15 tier costs $64.99 and their (unchanged) 50/20 tier costs $139.95 a month. Those prices require that you bundle Verizon voice service and sign a one year contract. Without voice services, those prices are $5 higher. Without a contract, users must pay a $80 installation fee, and prices $10 higher per month.

Verizon this morning introduced a slew of new triple play bundles as well, ranging from $110 per month to $130 per month. The company's also giving new customers either a Flip Ultra Camcorder or a Compaq Mini Netbook.

Whether you benefit from these changes depends on the speed and services you need and what promotion/contract you're currently under. For some customers, these changes may mean a price increase. This thread in our Verizon FiOS forum is full of customers discussing the new promotions, speeds and pricing.

Update: The press releases have finally dropped here and here with additional information.
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aztecnology
O Rly?
Premium Member
join:2003-02-12
Murrieta, CA

aztecnology

Premium Member

$

DSL Extreme is reselling Fios, save a few bucks...

»www.dslextreme.com/Servi ··· ult.aspx
Scyber
join:2001-12-28
Trenton, NJ

Scyber

Member

Re: $

DSL extreme hasn't be updated with the latest packages yet. When they are, and if I drop pay TV service, then I might look at them. Till then the bundles from verizon come up cheaper.
blackriders
join:2005-01-16
Bronx, NY

blackriders to aztecnology

Member

to aztecnology
said by aztecnology:

DSL Extreme is reselling Fios, save a few bucks...

»www.dslextreme.com/Servi ··· ult.aspx
Can you get dsl extreme in NYC?
watice
join:2008-11-01
New York, NY

watice

Member

Re: $

said by blackriders:

said by aztecnology:

DSL Extreme is reselling Fios, save a few bucks...

»www.dslextreme.com/Servi ··· ult.aspx
Can you get dsl extreme in NYC?
I second this man's question. We need an answer here.
blackriders
join:2005-01-16
Bronx, NY

blackriders

Member

Re: $

said by watice:

said by blackriders:

said by aztecnology:

DSL Extreme is reselling Fios, save a few bucks...

»www.dslextreme.com/Servi ··· ult.aspx
Can you get dsl extreme in NYC?
I second this man's question. We need an answer here.
Looking at the pricing and tiers speeds I kinda like them a little bit more than verizon.

Then again my building isn't wired yet, the rest of my neighborhood is and able to get fios. Hopefully soon.

ptrowski
Got Helix?
Premium Member
join:2005-03-14
Woodstock, CT

ptrowski to watice

Premium Member

to watice
Why not try their prequal tool?

kieranmullen
Premium Member
join:2005-12-12
Portland, OR

kieranmullen to watice

Premium Member

to watice
Why not just go to the DSLExtreme website and email or call? I am sure they would answer you.
said by watice:

said by blackriders:

said by aztecnology:

DSL Extreme is reselling Fios, save a few bucks...

»www.dslextreme.com/Servi ··· ult.aspx
Can you get dsl extreme in NYC?
I second this man's question. We need an answer here.

maartena
Elmo
Premium Member
join:2002-05-10
Orange, CA

maartena to watice

Premium Member

to watice
said by watice:

said by blackriders:

said by aztecnology:

DSL Extreme is reselling Fios, save a few bucks...

»www.dslextreme.com/Servi ··· ult.aspx
Can you get dsl extreme in NYC?
I second this man's question. We need an answer here.
How about you contact them? The phone was invented in the 19th century, and still an appropriate method of communication when inquiring a company for services.

steelgaze
Premium Member
join:2002-02-01
San Francisco, CA

steelgaze to blackriders

Premium Member

to blackriders
I am pretty sure you can get the DSLX 'package' anywhere you can get the official verizon 'FIOS' package since it is pretty much a rebrand.

I don't think they will be getting the new speed(s) though, it might be a whole contract thing on DSLX's end to figure out. Great if they can though.

nickd8775
@rutgers.edu

nickd8775 to aztecnology

Anon

to aztecnology
I saw all the Comcast ads for FiOS
I don't want them to dig up my yard and blow up an electric box. I don't want a FiOS installer riding in the back seat of my car trying to sell me FiOS. I'm happy with Comcast. I'd rather have a tech who sleeps in my house than a tech who does stuff in the bushes. I want to get mad enough to declare hammer time at the company office.

baineschile
2600 ways to live
Premium Member
join:2008-05-10
Sterling Heights, MI

baineschile

Premium Member

Wow

These are good prices for the speed offered. I hope more people run FTTH and compete!

filbay
@65.169.154.x

filbay

Anon

just signed-up

I just signed-up to FIOS about 2 weeks ago. 10/2Mbps Triple play with $150 cash back. It's scheduled to be installed tomorrow.

Anyone knows if I will be automatically upgraded to 15/5Mbps? Should I call and ask for it, while it's not installed yet?

FastiBook
join:2003-01-08
Newtown, PA

FastiBook

Member

Re: just signed-up

Yes, call in. We were upgraded when the tiers changed, took 3 days to take effect, no price change for us that time, we'll see about this time.

So far the information points out that the increased price is trying to cover deployment costs in areas like NYC and other more difficult to work in markets where the infrastructure is either a mess or needs build up to support the fiber rollout. Also, vz seems to prefer billing newly acquired people more to cover these costs, vs the tried and true customers that they've had for a while. We have had fios for a few years now so they seem to treat us as valuable assets in this battlezone market.

- A
33358088 (banned)
join:2008-09-23

33358088 (banned)

Member

and in canada we get 25Kbytes a sec

ugh how were treated up here

ptrowski
Got Helix?
Premium Member
join:2005-03-14
Woodstock, CT

ptrowski

Premium Member

Re: and in canada we get 25Kbytes a sec

Or where I am. A few miles east is Verizon territory in RI, Cox comes to the other side of town but not where I am, Comcast is close.

I pay $70 for 10/1 right now. The only other alternative is DSL.
newz71
join:2002-01-01
Taylor, TX

newz71

Member

Re: and in canada we get 25Kbytes a sec

I pay $49.95/mth for 1.5/768, so stop all ya'lls complaining about price. Yer all too spoiled if ya ask me.

PapaMidnight
join:2009-01-13
Baltimore, MD

PapaMidnight

Member

Re: and in canada we get 25Kbytes a sec

said by newz71:

I pay $49.95/mth for 1.5/768, so stop all ya'lls complaining about price. Yer all too spoiled if ya ask me.
Sorry that your limited view and experience grants you this vision and shapes your opinion in this manner.

But for us, these prices are rather high, and I don't care how you try to manipulate the numbers (because what I'm about to say is probably going to get me attacked with: space, per capita, bla-bla-bla), U.S. Broadband prices are overpriced.

Japan: 100/100 for $33.95. Uncapped. Unshaped.

South Korea (which coincidentally topped the broadband penetration listing): 100/100 for roughly $25 (As of '04). Unshaped. All you can eat. And potentially looking at 1/1GBPS in 2012.

USA (20th in broadband penetration (here come the hecklers)): ???/??? for prices averaging $60 ranging from 768/128 to 101/?? (can't remember cablevisions asynchronus rate), and an average availability of 1 isp per area. 2 if you're lucky.

Welcome to America.

fifty nine
join:2002-09-25
Sussex, NJ

fifty nine

Member

Re: and in canada we get 25Kbytes a sec

said by PapaMidnight:

Japan: 100/100 for $33.95. Uncapped. Unshaped.

South Korea (which coincidentally topped the broadband penetration listing): 100/100 for roughly $25 (As of '04). Unshaped. All you can eat. And potentially looking at 1/1GBPS in 2012.
What is the population density in those countries? How many people live in urban MDUs versus in rural or suburban single family homes?

I'm sure you wouldn't want to see the cost of living in Japan either. It is absolutely astronomical.

I could live with only 20Mbps speed if it meant that I could afford a fairly decent detached single family home.
blackriders
join:2005-01-16
Bronx, NY

1 edit

blackriders

Member

Re: and in canada we get 25Kbytes a sec

said by fifty nine:

said by PapaMidnight:

Japan: 100/100 for $33.95. Uncapped. Unshaped.

South Korea (which coincidentally topped the broadband penetration listing): 100/100 for roughly $25 (As of '04). Unshaped. All you can eat. And potentially looking at 1/1GBPS in 2012.
What is the population density in those countries? How many people live in urban MDUs versus in rural or suburban single family homes?

I'm sure you wouldn't want to see the cost of living in Japan either. It is absolutely astronomical.

I could live with only 20Mbps speed if it meant that I could afford a fairly decent detached single family home.
i'll bite, Seoul, Tokyo and Japan are 8, 11, and 13. in most populated cities in the world.
now if we look at it by metropolitian it's Tokyo 1, Seoul 2, and New York 4.

yet of those cities ny is the only that doesn't have those speeds.

and ny is just as expensive to live in as those cities.

for the usa ny has good speeds, even then it's only some markets. as manhattan doesn't have cablevision, nor does queens they have time warner.

bk and the bronx have both cablevison and some areas have fios.

now even if when all of nyc is wired we still won't have the bandwidth of tokyo or seoul.

to be fair cablevision has a 100/15 tier, it's a nice start but still not up to par in japan and korea.
patcat88
join:2002-04-05
Jamaica, NY

patcat88 to PapaMidnight

Member

to PapaMidnight
said by PapaMidnight:

Japan: 100/100 for $33.95. Uncapped. Unshaped.

South Korea (which coincidentally topped the broadband penetration listing): 100/100 for roughly $25 (As of '04). Unshaped. All you can eat. And potentially looking at 1/1GBPS in 2012.
Only inside the same ISP/same country. Connection to USA is ~20/2ish.
blackriders
join:2005-01-16
Bronx, NY

blackriders

Member

Re: and in canada we get 25Kbytes a sec

said by patcat88:

said by PapaMidnight:

Japan: 100/100 for $33.95. Uncapped. Unshaped.

South Korea (which coincidentally topped the broadband penetration listing): 100/100 for roughly $25 (As of '04). Unshaped. All you can eat. And potentially looking at 1/1GBPS in 2012.
Only inside the same ISP/same country. Connection to USA is ~20/2ish.
20/2 is still faster than what most americans get.
FloridaBoy
join:2009-06-22
Bradenton, FL

FloridaBoy to PapaMidnight

Member

to PapaMidnight
PapMidnight has points but maybe someone can answwer me a question. 100/100 is nice and all but how many people actually use this in Japan?? I wonder if it is like here where the vast majority use lower priced tiers that are more in line with what we have here.
dcdeadbeat5
join:2008-10-07
Washington, DC

dcdeadbeat5

Member

still no FIOS in DC but Comcast saves the day

Most of us in DC have given up waiting for FIOS and ordered Comcast. And without asking, Comcast has once again upped the ante with faster speeds and even less.

My Comcast costs me $25 a month and I get 23Mbps down, 4Mpbs up. How can Verizon even begin to compete here?

It's a case of too little, too expensive, too late.

See ya Verizon (or more aptly: Fio-what? Oh yea...they never could get their act together even in the nation's capital).

aaronwt
Premium Member
join:2004-11-07
Woodbridge, VA
Asus RT-AX89

1 edit

aaronwt

Premium Member

Re: still no FIOS in DC but Comcast saves the day

said by dcdeadbeat5:

Most of us in DC have given up waiting for FIOS and ordered Comcast. And without asking, Comcast has once again upped the ante with faster speeds and even less.

My Comcast costs me $25 a month and I get 23Mbps down, 4Mpbs up. How can Verizon even begin to compete here?

It's a case of too little, too expensive, too late.

See ya Verizon (or more aptly: Fio-what? Oh yea...they never could get their act together even in the nation's capital).
In my area(Nothern VA) Comcast charges $52.95 for the 20mbs tier, $62.95 for the 30mbs tier, and $100 for the 50mbs tier.
FIOS charges me $90 for their 50mbs tier. Plus all the FIOS tiers have a much faster upload speed than Comcast.
UncleDirtNap
join:2006-08-26
Pittsburgh, PA

UncleDirtNap

Member

Re: still no FIOS in DC but Comcast saves the day

Comparing Comcast/cable to FIOS in this manner is a waste of time. Nobody ever gets anywhere near the speeds Comcast/cable claims and they'll just keep throwing out bigger and bigger numbers out to suck in customers.

The technology is what it is and there's no getting around it and cable is an inferior technology no matter what outlandish claim the cablecos are making on a given day.

Had them all, had DSL, had Comcast cable have FIOS and FIOS beats them hands down in every way and by big margins.
UncleDirtNap

1 edit

UncleDirtNap to dcdeadbeat5

Member

to dcdeadbeat5
Sorry but all us former Comcast customers know those speeds are complete sham. They're theoretical to start and no customer ever sees them in real life and that's before the prime time slowdowns when the shared lines are under heaviest use - assuming the services is actually even available.

My FIOS line however tests at or above advertised speed 24/7 365.

Three years now with FIOS and not a single day of down time.
dcdeadbeat5
join:2008-10-07
Washington, DC

1 edit

dcdeadbeat5

Member

Re: still no FIOS in DC but Comcast saves the day

said by UncleDirtNap:

Sorry but all us former Comcast customers know those speeds are complete sham. They're theoretical to start and no customer ever sees them in real life and that's before the prime time slowdowns when the shared lines are under heaviest use - assuming the services is actually even available.

My FIOS line however tests at or above advertised speed 24/7 365.

Three years now with FIOS and not a single day of down time.
You really should try cable again. I was under that same false impression and I have to say that I was pleasantly surprised. Comcast really got their act together. I NEVER see a slowdown even during peak times it always test at over 23Mbps down, 4Mbps up. So stop fooling yourself that FIOS is the only provider out there.

FIOS (which is still not available in the nation's capital except for a single condo building) is late to the party.

FIOS lost. Comcast won.
Expand your moderator at work
jjeffeory
jjeffeory
join:2002-12-04
Bloomington, IN

jjeffeory to dcdeadbeat5

Member

to dcdeadbeat5

Re: still no FIOS in DC but Comcast saves the day

Picture quality of Comcast in DC is HORRIBLE! One of the worst I've seen around. Data has been decent.
dcdeadbeat5
join:2008-10-07
Washington, DC

dcdeadbeat5

Member

Re: still no FIOS in DC but Comcast saves the day

said by jjeffeory:

Picture quality of Comcast in DC is HORRIBLE! One of the worst I've seen around. Data has been decent.
My picture quality is incredibly sharp with my TIVO. I don't have anything to compare it to as FIOS won't be widely available in the nation's capital for another 4 years.
UncleDirtNap
join:2006-08-26
Pittsburgh, PA

UncleDirtNap to jjeffeory

Member

to jjeffeory
Picture quality of all cable, especially HD channels, is demonstrably inferior to FIOS. Cable doesn't have the bandwidth to feed true HD signals and is forced to compress them.

My friends in the city, were FIOS TV still isn't available, routinely travel to our place to watch the UFC events, Hockey championships, Superbowl etc etc because the picture on the same Panasonic Viera plasmas just plain sucks and they're paying more to boot. It's only a matter of time as ALL of them are already FIOS customers the minute it becomes available.

Comcast is all hype and they lost me as a customer FOREVER.
dcdeadbeat5
join:2008-10-07
Washington, DC

dcdeadbeat5

Member

Re: still no FIOS in DC but Comcast saves the day

said by UncleDirtNap:

Picture quality of all cable, especially HD channels, is demonstrably inferior to FIOS. Cable doesn't have the bandwidth to feed true HD signals and is forced to compress them.

My friends in the city, were FIOS TV still isn't available, routinely travel to our place to watch the UFC events, Hockey championships, Superbowl etc etc because the picture on the same Panasonic Viera plasmas just plain sucks and they're paying more to boot. It's only a matter of time as ALL of them are already FIOS customers the minute it becomes available.

Comcast is all hype and they lost me as a customer FOREVER.
FIOS won't be widely available in DC until 2014. 5 years is a very long time and it will be an entirely different competition by then.
jjeffeory
jjeffeory
join:2002-12-04
Bloomington, IN

jjeffeory to dcdeadbeat5

Member

to dcdeadbeat5
said by dcdeadbeat5:

Most of us in DC have given up waiting for FIOS and ordered Comcast. And without asking, Comcast has once again upped the ante with faster speeds and even less.

My Comcast costs me $25 a month and I get 23Mbps down, 4Mpbs up. How can Verizon even begin to compete here?

Thank the DC city gov't "kickback" negotiations for that. Fios is available in Nova and Maryland.
It's a case of too little, too expensive, too late.

See ya Verizon (or more aptly: Fio-what? Oh yea...they never could get their act together even in the nation's capital).
dcdeadbeat5
join:2008-10-07
Washington, DC

dcdeadbeat5

Member

Re: still no FIOS in DC but Comcast saves the day

said by jjeffeory:

said by dcdeadbeat5:

Thank the DC city gov't "kickback" negotiations for that. Fios is available in Nova and Maryland.

There were no kickback negotiations, unless you mean Verizon's unwillingless to wire poor areas of the District. Comcast just beat FIOS to the finish line here and then dropped the price to an affordable level for everyone.

Nova and Maryland are different states so whatever FIOS and Comcast offer and charge there has no relation to what happens in DC.

dvd536
as Mr. Pink as they come
Premium Member
join:2001-04-27
Phoenix, AZ

dvd536 to dcdeadbeat5

Premium Member

to dcdeadbeat5
said by dcdeadbeat5:

My Comcast costs me $25 a month and I get 23Mbps down, 4Mpbs up. How can Verizon even begin to compete here?
Because unlike your powerboost poisoned comcast speedtests, fios can give you those speeds ALL THE TIME, not just a 20 second burst.
dcdeadbeat5
join:2008-10-07
Washington, DC

dcdeadbeat5

Member

Re: still no FIOS in DC but Comcast saves the day

said by dvd536:

said by dcdeadbeat5:

My Comcast costs me $25 a month and I get 23Mbps down, 4Mpbs up. How can Verizon even begin to compete here?
Because unlike your powerboost poisoned comcast speedtests, fios can give you those speeds ALL THE TIME, not just a 20 second burst.
Actually I don't have PowerBoost provisioned on my speed tier (I am only paying $25 a month). Speed stays consistent the entire time and does not drop off. So yes I really am getting above my tier and not with PowerBoost.

This is typical for Comcast here in DC. It may be different in other areas. I have Comcast Business at work and it also does not appear to use PowerBoost. In fact I was told that we are getting Docsis 3 for the same price and that the connection will go as fast as the modem will currently go (around 33Mbps down, 4Mbps up). Comcast told me if I wanted faster than that all I would have to do is upgrade to a newer modem.

So to put it in another way, I get this speed at work and and home ALL THE TIME.

FIOS? It won't be rolled out here until 2014. So I think that puts FIOS speed at 0.

heiro
@cox.net

heiro

Anon

Re: still no FIOS in DC but Comcast saves the day

Wow, so you cant get FiOS so automatically Cable is better? You really sound biased. Youre trying to get a guy who's had Cable, then switched to FiOS and kept it for 3 straight years, to switch back to Cable? "Comcast won, Fios lost (because you cant get it) LOL. Its FACTUAL that FiOS has faster internet and better TV picture quality. You CANNOT argue it. Just because FiOS has limited availability does not mean its inferior to cable. I have had Comcast and currently have Cox, and they are both horrible. I just ordered FiOS yesterday.
sphinxguy18
Premium Member
join:2008-01-13
Dallas, TX

sphinxguy18

Premium Member

Verizon FiOS in Dallas, TX

I just got Verizon FiOS last week and they are now coming out with this crap. I called them this morning for the new package and it is more expensive to upgrade is what dude said. He went over the prices and for me to upgrade to their 25/15pkg (which I currently have 20/5) it would cost me like another $30/month. It's like screw that, I mean I would like to the 15 up, but not at that cost. I don't do torrents or anything like that, so the 20/5 is good enough for me!

But it is nice because I do get my 20down & 5up for sure!

GOD BLESS Verizon FiOS !!

P.S. The upgrade I think should be impletemented automatically to existing customers for the same price. This is the 3rd change in service (that I can remember) since FiOS has came out with.

dvd536
as Mr. Pink as they come
Premium Member
join:2001-04-27
Phoenix, AZ

dvd536

Premium Member

Re: Verizon FiOS in Dallas, TX

said by sphinxguy18:

I don't do torrents or anything like that, so the 20/5 is good enough for me!
There are lots of other things upload can be used for besides stealing music, movies and software.

Gary A
join:2008-03-02
Odessa, FL

Gary A

Member

Not A Good Deal

Not a good deal for me. For a small bump in internet speed and a couple more HD channels, my triple play bundle would go up by $25 a month. In this economy, I don't think so. Thanks for nothing Verizon!

This is nothing more than a price increase disguised in fancy wrapping.

HarleyYac
Lee
Premium Member
join:2001-10-13
Allendale, NJ

HarleyYac

Premium Member

Re: Not A Good Deal

Gary,
I was quoted with $5.00 for the "Speed Bump" I have to get my bill and go over it.I have the Triple Play"

Lee

chakey
Premium Member
join:2004-06-14
Gladstone, NJ

chakey

Premium Member

Re: Not A Good Deal

I had to pay $10 a month for the "upgrade". I went from 20/5 to 25/15 and gained Showtime and a couple of Movie Channels. The triple play bundle was 99.99 and now is 109.99. I've been asking for the ability to bundle a higher internet speed for a long time, so this fits the bill for me!

Crossing my fingers about that first bill being right!!!

HarleyYac
Lee
Premium Member
join:2001-10-13
Allendale, NJ

HarleyYac

Premium Member

Fios Voice ?

I thought their VOIP product was going to be bundled too??
Lee

jadebangle
Premium Member
join:2007-05-22
00000

jadebangle

Premium Member

new speed is not an upgrade

no one will be automatically upgraded
15/5 replace 20/5
25/15 replace 20/20
karl bode got it very wrong this time...
only in ny do user get 35/20 which is not a big deal from 20/20
since new york is only 1 out of many states, 35/20 shouldn't even be mentioned since 95 percent of subscriber are stuck with 20/20 or 25/15

hobgoblin
Sortof Agoblin
Premium Member
join:2001-11-25
Orchard Park, NY

hobgoblin

Premium Member

Re: new speed is not an upgrade

"95 percent of subscriber are stuck with 20/20 or 25/15"

How terrible to be stuck with those speeds.



Hob

mckenna797
Premium Member
join:2004-08-25
Astoria, NY
Netgear CM700
Asus RT-AC68

mckenna797 to jadebangle

Premium Member

to jadebangle
said by jadebangle:

no one will be automatically upgraded
15/5 replace 20/5
25/15 replace 20/20
karl bode got it very wrong this time...
only in ny do user get 35/20 which is not a big deal from 20/20
since new york is only 1 out of many states, 35/20 shouldn't even be mentioned since 95 percent of subscriber are stuck with 20/20 or 25/15
The vast majority of NYC is not even wired for Fios, And won't be till 2012 or Later,
majortom1029
join:2006-10-19
Medford, NY

1 edit

majortom1029

Member

hmm

So in new york no 100/25 or so package to compete with cablevisions 100/15 package?

Yes Fios has more upload speed but most non techies only care about the download.(in my experience anyway)

Even if they did 120/20 and made it a really high price they would atleast be able to stop cablevisions advertising.
patcat88
join:2002-04-05
Jamaica, NY

patcat88

Member

Re: hmm

No can do on BPON (622/155).

AFAIK, Verizon has no programs to go back and upgrade BPON fibers (32 houses) to GPON fibers,
majortom1029
join:2006-10-19
Medford, NY

majortom1029

Member

Re: hmm

If you price it high enough it shouldnt matter right? Make it like $200 a month just for the internet and you would only get one or two people to buy it .

They are doing a 50 package so that equals out to more bandwidth then the 32 person node can handle if a little less then half the people get the 50 package. So why not do it more?

Mannus
Premium Member
join:2005-10-25
Fort Wayne, IN

1 edit

1 recommendation

Mannus

Premium Member

not free for me......

I am on contract w/ 20/5 internet only service. The VZ rep I spoke to advised me that it would cost me 10.00/month more to switch to 25/15. I countered by dropping to 15/5 and saving 10.00/ month.

edit: I went online and checked my acct info a little bit ago. Since I started a new contract after downgrading, I actually knocked 15.00/month off my bill. That's a 180.00 savings annually.
iansltx
join:2007-02-19
Austin, TX

iansltx

Member

Upload speed drop

Pardon me if I'm wrong here, but I'd rather have 20/20 than 25/15. It's a 25% decrease in upload speeds...meh.

Hopefully the package sticks around with DSLX.

15/5 is nice though; glad Verizon has intro'd that. Though they're upping prices a bit for it.

mod_wastrel
anonome
join:2008-03-28

mod_wastrel

Member

All they need now...

is a 5/2 tier for $29.95 for those who really don't feel the need for speed. (Does the word "economy" ring a bell?)

•••

SoCalDude
join:2008-07-30
Oxnard, CA

SoCalDude

Member

DSLX

Come on DSL Extreme, give us those speeds for cheaper

R4M0N
Brazilian Soccer Ownz Joo
join:2000-10-04
Glen Allen, VA

1 edit

R4M0N

Member

Re: DSLX

said by SoCalDude:

Come on DSL Extreme, give us those speeds for cheaper
I'm waiting for any official word from them so I can pull the trigger and ditch cable.

cableties
Premium Member
join:2005-01-27

cableties

Premium Member

I hoped it would be automatic and no charge for existing...

Oh well. I'll stick with my 20/5 for $44.95 plan

But I am miffed that I am getting HBO/SHOWTIME for free for 60 Days when I specifically stated I didn't want it because I'll be on vacation around that time.

If they keep it on my bill, I'm yelling Foul!

(Ok, it is free, but...I'd rather have free FiOS internet for 2 months...)

duder
@rr.com

duder

Anon

price

just a Little to high for 25 15 make it 54$ and you got good deals 64 is to much need ten bucks for popcorn and stuff...

50 20 .139$ good luck with that one ......only for the rich .

SoCalDude
join:2008-07-30
Oxnard, CA

SoCalDude

Member

Speed Tests

People in the FIOS forum are getting speeds up to 25/25 with the new 25/15. Someone said that, they think it's a soft launch of the new 25/25 tier coming in August, which makes sense according to all the speed test results of the new tiers.

Belinrahs
I have an ego the size of a small planet
Premium Member
join:2007-09-07
Nashville, MI

1 edit

Belinrahs

Premium Member

Oh, how I wish...

...that I could get FiOS. I'm stuck with Sprint Mobile Broadband, and the only way I can get that reliably is with a giant lightning-rod-of-an-antenna plastered to the top of my roof And I pay $60 a month for it, at that. I'd go for their highest tier considering it's not much more or less than I paid for HughesNet a couple of months ago, $100 a month.

You know, speaking of slow internet, I've never seen speeds above 1.0 megabits (in person, I mean. Hell, I've watched a video of a Speakeasy speed test on FiOS and drooled at the thought...) Even at our local schools, you only download at about .5 megabits. It's pretty sad around here.

Ovrclck
join:2000-12-13
Lubbock, TX

Ovrclck

Member

Re: Oh, how I wish...

I called to upgrade to 25/15, it's going to cost me an extra 20....i'll pass for now, but I did get hbo and cinemax free for 90 days. then 35 bucks for all the movie chans after that..
Mark F1
join:2007-08-01
Fort Wayne, IN

Mark F1

Member

Re: Oh, how I wish...

Our 2-year bundled contract is up soon, so I'm going to call and get the best deal I can. I hope to get everything they offer in terms of the number of channels and whatever speed increase I can get without a big price increase.

I think that makes sense, because who knows what things will be like next year when Frontier takes over.
Mark F.

FiOS_in_NJ
@comcast.net

FiOS_in_NJ

Anon

Verizon not honoring $89.99/mo promotion w/$150 back

Verizon ran a FiOS "triple play" promotion for $89.99/mo here in Northern NJ, price guaranteed for 2 years with a 1 year contract agreement. Also, $150 back. You had to sign up by June 20, with installation by (if I recall correctly) August 31.

Well, I called June 19, on the next to last day of the promotion, to order the triple play. The representative said sorry, FiOS isn't available in your area. I told him that yes it is- my next door neighbor has the FiOS "triple play". He told me that it would take 5 (!) days to get back to me to confirm FiOS' availability at my address.

Today was the fifth day... he called me back and said that I was right: FiOS is indeed available on my block (well, duh!). He said Verizon had my address/phone number incorrectly coded in the database, and it was incorrectly tagged as "FiOS not yet available." He said that the technicians could be out as soon as tomorrow!

But here's the kicker: because Verizon didn't fix their database error until today (5 days AFTER I called and 4 days AFTER the end of the promotion), he said that I was NOT eligible for the 2-yr $89.99/mo w/$150 back promotion!!! Instead he apologized (very lukewarmly) and offered me instead $109.99/mo for 1 yr with no cash back and a Compaq netbook which I neither need nor want.

I spoke to two different sets of "managers", and neither one would budge off their positions. Everybody agrees that I called before the promotion ended, that their database was in error, but they won't honor the promotion!!!

Well, Verizon has lost me as a customer... I'm so ticked off now that not only are they not getting my money for video or Internet, but I'm now going to pull my voice service from them as well and switch 100% to Comcast. The co-workers I told this story to today who were on the fence about switching to FiOS from Comcast and Cablevision are now probably going to sit tight and not switch to FiOS.

There's no way I could ever give Verizon my business again!

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