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Verizon Blames NYC FiOS Delays on Sandy, Landlords, etc.
by Karl Bode 09:20AM Monday Jun 09 2014
Back in 2008 Verizon negotiated a closed-door agreement with NYC mayor Mike Bloomberg that agreed to wire all five boroughs with FiOS by June of 2014 -- sort of. Fine print in the deal allowed Verizon to back away from that promise if they pay a few small fines and/or aren't seeing the kind of TV subscriber uptake they'd like. The language also allowed Verizon to "pass" most of these homes versus actually "serve" them. In short, Verizon signed a deal knowing full well large sections of NYC wouldn't be connected via FiOS.

Fast forward six years and NYC is probably only about half wired with FiOS, and figuring out precisely where Verizon has upgraded is proving difficult because Verizon considers that data competitively sensitive:
quote:
Verizon, based in Manhattan, has declined to provide the city with maps charting the street-by-street progress of its fiber network, citing the intense competition for cable customers. The lack of information about exactly where the service is available has contributed to concerns that the company has focused its "last-mile" deployments (from the street to the home) on upscale neighborhoods and has neglected low-income ones—a charge Bill de Blasio has made both as mayor and previously as public advocate.
Verizon is blaming Sandy, work stoppage, stubborn landlords and other factors for delays, and while those things may have certainly been hurdles, again it's worth noting the company knew full well their deal with Bloomberg allowed them to leave much of the city un-upgraded. Verizon is currently facing criticism for failing to wire New Jersey with fiber in exchange for significant subsidies and tax cuts, something that was also a problem in Pennsylvania.

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Mike
Premium,Mod
join:2000-09-17
Pittsburgh, PA
kudos:1

Lowest of the low

Even ATT is fully deploying fiber in their own home town...

fg8578

join:2009-04-26
Salem, OR

Re: Lowest of the low

said by Mike:

Even ATT is fully deploying fiber in their own home town...

Are you referring to Dallas? I have not seen an announcement, although that's not to say it isn't happening. Do you have a link?

Karl Bode
News Guy
join:2000-03-02
kudos:39

Re: Lowest of the low

They stated they'd be bringing Gigapower to Dallas, but like much of the project they've been pretty ambiguous about specifics: »AT&T To Bring 1 Gbps 'GigaPower' To Dallas

fg8578

join:2009-04-26
Salem, OR

Re: Lowest of the low

said by Karl Bode:

They stated they'd be bringing Gigapower to Dallas, but like much of the project they've been pretty ambiguous about specifics: »AT&T To Bring 1 Gbps 'GigaPower' To Dallas

Thanx Karl. More AT&T promises; at least VZ is actually deploying fiber in some parts of NYC.

Karl Bode
News Guy
join:2000-03-02
kudos:39

Re: Lowest of the low

Yeah Verizon at least is running some new honest to goodness fiber. AT&T's just bumping speeds at existing developments, predominately.

breakme

@67.159.36.x
1st verizons home turf isnt manhattan. its basking ridge new jersey. 2nd who cares where the home turf is. verizon has fios avail in 18 million homes while att uses vdsl in 99% of uverse homes.

fg8578

join:2009-04-26
Salem, OR

Re: Lowest of the low

said by breakme :

1st verizons home turf isnt manhattan. its basking ridge new jersey. 2nd who cares where the home turf is. verizon has fios avail in 18 million homes while att uses vdsl in 99% of uverse homes.

I believe VZ is indeed headquartered in Manhatten:

Verizon Corporate Office Headquarters:
140 West Street
New York, NY 10007
Corporate Phone Number: 1-212-395-1000
Corporate Fax Number: 1-212-571-1897
Corporate Email: n/a
Corporate Stock Symbol: VZ

Source: »www.corporateofficeheadquarters.···ate.html

I agree with everything else you said.

PaulHikeS2

join:2003-03-06
Manchester, NH
Reviews:
·Comcast
said by breakme :

1st verizons home turf isnt manhattan. its basking ridge new jersey. 2nd who cares where the home turf is.

If you're gonna post, at least get it right. Verizon HQ is 1095 Avenue of the Americas, NYC. Verizon Wireless is in Basking Ridge.
--
Jay: What the @#$% is the internet???

baskingridge

@67.159.36.x

Re: Lowest of the low

ask any verizon employee the corporate office for landline and wireless in NJ. they have a manhattan "official" address with few corporate positions there. all the execs are in NJ just google their numbers they all begin with (908)559 as their phone number.

Pathfinder
Dazed Confused
Premium
join:2000-03-26
Mount Vernon, NY
I could say the same to you. Verizon sold 1095 about 3 years ago. Vz's headquarters is 140 west Street.

captylor

@184.47.49.x

Re: Lowest of the low

So, which way is it to Shell Beach?
CXM_Splicer
Looking at the bigger picture
Premium
join:2011-08-11
NYC
kudos:2

6 recommendations

Yeah, right.

As a Verizon worker in NYC, I can tell you there is no rush at all to roll out FIOS... no sense of urgency, no talk of what still needs to be done; hell, we run out of FIOS supplies all the time because they don't want to spend the money for stock. JIT becomes 'we will get to it eventually.' As far as the landlords, I guess there may be some looking for kickbacks but I have landlords, supers, & tennant association members come up to me all the time to complain that they contacted Verizon over a year ago to try and get FIOS to their buildings but are still waiting. I guess all it takes is to hire a good PR firm to make up some lies and your company doesn't really have to DO anything for their end of the bargain.

IowaCowboy
Iowa native
Premium
join:2010-10-16
Springfield, MA
Reviews:
·Verizon Broadban..
·Comcast

Re: Yeah, right.

In Massachusetts the law requires landlords to grant a cableco access to the building if one or more tenants requests cable. I guess since FiOS is a cable service that would include FiOS. But I'm sure that would only apply in the cities and towns where Verizon has FiOS TV since that part of the general laws predates broadband.
--
Stop the Comcast-Time Warner merger, I'd rather Time Warner buy out Comcast.
josephf

join:2009-04-26

Re: Yeah, right.

I think there is a federal law, or rather FCC regulation, to something of a similar effect.

IowaCowboy
Iowa native
Premium
join:2010-10-16
Springfield, MA
Reviews:
·Verizon Broadban..
·Comcast

Re: Yeah, right.

Same with satellite, there are certain FCC granted tenants rights (with limitations) on installing satellite dishes on apartment complexes. Just hope your apartment is on the south side of the building in the northern hemisphere.
--
Stop the Comcast-Time Warner merger, I'd rather Time Warner buy out Comcast.
elefante72

join:2010-12-03
East Amherst, NY

2 recommendations

I was reading that they wanted to start using microtrenching to significantly lower the install cost. While it will, it still is only "profitable" in 4+ unit brownstones. Still will cost over $10k a unit, whereas say at my house it took the tech 40 minutes to fix the bad wiring diagrams, then run the cable and then another 20 minutes to trench on a followup visit.

Let's face it, wireless is the cash cow so $ spent on infrastructure while excellent long term just doesn't interest wall street. That is why they need classification as a utility, then w/ protections, etc the capital outlay makes sense.

This running multiple lines to a dwelling is a total waste of money.

IowaCowboy
Iowa native
Premium
join:2010-10-16
Springfield, MA
Reviews:
·Verizon Broadban..
·Comcast

Re: Yeah, right.

I live in a duplex and a service provider has to legally run two separate lines from the curb as each unit is considered a separate subscriber. So if FiOS ever does come to my area, they may be able to get away with one drop from the pedestal but they'd have to split it to two separate fibers outside and each unit would have its own ONT in the basement. But with Comcast, they have to run two separate drops from the street to each unit.

Each unit is entitled to full signal. You can't just run a drop and use a splitter between the two units of a duplex when the tenants are paying full price for broadband. Why should my modem drop out just because I don't live in a single family house.
--
Stop the Comcast-Time Warner merger, I'd rather Time Warner buy out Comcast.

PaulHikeS2

join:2003-03-06
Manchester, NH
Reviews:
·Comcast

Re: Yeah, right.

said by IowaCowboy:

I live in a duplex and a service provider has to legally run two separate lines from the curb as each unit is considered a separate subscriber. So if FiOS ever does come to my area, they may be able to get away with one drop from the pedestal but they'd have to split it to two separate fibers outside and each unit would have its own ONT in the basement. But with Comcast, they have to run two separate drops from the street to each unit.

Each unit is entitled to full signal. You can't just run a drop and use a splitter between the two units of a duplex when the tenants are paying full price for broadband. Why should my modem drop out just because I don't live in a single family house.

A separate drop is not required for "full signal".
--
Jay: What the @#$% is the internet???
CXM_Splicer
Looking at the bigger picture
Premium
join:2011-08-11
NYC
kudos:2
said by elefante72:

I was reading that they wanted to start using microtrenching to significantly lower the install cost.

We had a course from the vendor of the micro-trench ducting about 2 years ago. it is a flat hard plastic duct that is meant to be placed into sidewalk expansion joints instead of the standard 4" PVC we usually use. Like you said, it was suppose to save a ton of money where ducts needed to be placed. They were talking about doing a trial run either in Queens or Manhattan but I guess it didn't work out too well because we never heard anything else about it.

Zenit

join:2012-05-07
N. VA, USA
Reviews:
·Comcast
·T-Mobile US
·Verizon Online DSL

2 recommendations

Verizon here in C&P Telephone VA territory does not give a crap either. Your colleagues are forced to work at turtle dial up speed with construction, even though they have a deadline of Summer 2015 to totally service my town - all 3 sq mi of it as well as any rural areas that Comcast serves in the county.

(The county did a good job with the franchise - wherever Comcast has plant + housing density above 30 homes per sq mi)

They only managed to wire up a high-end subdivision outside of town limits, as well as some of the streets around it last year. The fiber on part of main street has been up for 2 years, dangling unterminated.

How the heck is VZ going to meet the deadline? I dont mind them going over it as it involves huge fines. They earned it for what they are doing to their non-FIOS areas, and for dumping some of their shitty networks on Frontier and FairPoint.

Anyways, I was told FIOS equipment was installed in our CO back in 2007. But it was never turned on until this year! Insane! How can VZ Management spend so much money on equipment, only not to use it?

jjeffeory

join:2002-12-04
USA

Re: Yeah, right.

It amazes me how much these companies waste in resources so they can turn around and screw people. It's not the techs; they're working hard. I just don't think that people at a certain level think about everything that they need to.
Skippy25

join:2000-09-13
Hazelwood, MO

1 recommendation

How?

Verizon, based in Manhattan, has declined to provide the city with maps charting the street-by-street progress of its fiber network, citing the intense competition for cable customers

How is providing maps charting street by street progress related to the "intense" competition?

I love this attempt at not providing information when they are hiding something. First, disclosing this information as requested and should be required will not be news to any competitor as I am sure they already know 100% where they have deployed. Secondly, implying there is intense competition is funny within itself.

fg8578

join:2009-04-26
Salem, OR

Re: How?

said by Skippy25:

Verizon, based in Manhattan, has declined to provide the city with maps charting the street-by-street progress of its fiber network, citing the intense competition for cable customers

How is providing maps charting street by street progress related to the "intense" competition?

I love this attempt at not providing information when they are hiding something. First, disclosing this information as requested and should be required will not be news to any competitor as I am sure they already know 100% where they have deployed. Secondly, implying there is intense competition is funny within itself.

I agree; VZ should provide the maps, but only if such information is required under their franchise agreement with NYC.

If it is required, then VZ should provide them, perhaps under seal if they think such information is competitively sensitive.
WhatNow
Premium
join:2009-05-06
Charlotte, NC
Reviews:
·Time Warner Cable

1 recommendation

Re: How?

It is almost impossible to keep something under seal once the government has it. Someone will sue under Freedom of Information Act and the courts will take the seal off.

I don't know what area the CO that flooded in lower Manhattan covered but everything out of that office had to be replaced by fiber. They lost all the copper cables because of flooding. I think the air drying pumps that kept the air pressure on the cables ended up under water so no air pressure.
openbox9
Premium
join:2004-01-26
Germany
kudos:2

Re: How?

I seriously doubt FOIA would null and void company proprietary information held by the government. It wouldn't be releasable under FOIA.

MxxCon

join:1999-11-19
Brooklyn, NY
I think they are afraid that TW and CV will start marketing against those maps. Pointing out how VZ ignore "their" neighborhood, but your beloved cablecompany has it covered 100%...or some BS like that.
--
[Sig removed by Administrator: signature can not exceed 20GB]

cableties
Premium
join:2005-01-27

Irony...

I am selling my home and I made a nice flyer for the realtor: FiOS available and installed! Up to 300Mbps and great HDTV packages!
Great cell reception, full bars throughout home and 4 of 5 bars in basement (ATT and VZW verified).

Then I get some "person" that asks the realtor, What is FiOS?



I live in an area that was cherry picked. I have no doubt on that. However, I am upset that where I want to move to, has no FiOS. Crack I tell you...its crack.
--
Splat
elray

join:2000-12-16
Santa Monica, CA
Reviews:
·Time Warner Cable
·EarthLink

Re: Irony...

said by cableties:

I am selling my home and I made a nice flyer for the realtor: FiOS available and installed! Up to 300Mbps and great HDTV packages!

Then I get some "person" that asks the realtor, What is FiOS?

The vast majority of people who are serious (qualified) about buying a house are concerned about price, school districts, and the neighborhood culture. Broadband availability, or lack thereof, is the last thing on their mind.

The most successful people I know, with the nicest houses, are the last people to call me, asking "I think we have the [Verizon] DSL, it doesn't seem to be working well, my kids are bugging me about it. Is there something else we can get?"
jjeffeory

join:2002-12-04
USA

1 recommendation

Re: Irony...

Good thing FiOS is available in Santa Monica, so they don't have to worry about those little things...

For us, asked about FiOS when looking at every house. It's a plus.
elray

join:2000-12-16
Santa Monica, CA
Reviews:
·Time Warner Cable
·EarthLink

Re: Irony...

FIOS is generally available in Santa Monica.

Its a mild and belated blessing for the city after suffering under GTE for years. (Step switching and subscriber-carrier service, eventually "upgraded" to GTD-5 EAX, and of course, a personal N2 bottle for every line. We even had a reserved parking space for the repair truck at my office - I'm not kidding.)

Theoretically, we should be able to get FIOS. The distribution hub is showing its age, despite multiple paint jobs for graffiti (gang neighborhood, yes, in Santa Monica, no matter how much city officials want to pretend otherwise).

But despite a half-dozen attempts to date, Verizon still won't turn us up. Given that we're quite satisfied with TWC service, I haven't pushed as hard as I can; one does tire of the ineptitude. Still, it would be nice to have it enabled rather than be stuck with only one option.

(In fairness to those who think I play favorites, TWC still can't "find" my parents' house to establish service, even though the nine contiguous houses all have cable.)

If we were moving (so far, no reason, no cause, no desire), we would certainly validate what our broadband options are - going so far as to have them affirmed in the rental or purchase agreement. But if we had the "ideal" place and it had only "slow, un-upgraded DSL with low caps and steep overages" - or even "only" Verizon LTE, we'd still choose based on the location and dwelling.
jjeffeory

join:2002-12-04
USA

1 recommendation

Re: Irony...

Well that sucks. Sorry to hear that they're being that way.

Honestly, I won't put up with DSL or LTE service. I'll accept cable service or FiOS, but my needs aren't satisfied by my cellular service.

battleop

join:2005-09-28
00000

1 recommendation

Landlords can be a pain in the ass...

Some of them think they are sitting on a gold mine and they want a cut of the action. They hear these "stories" where some other landlord got a huge chunk of cash for letting some company bring fiber into their building so they think they are going to hit a jackpot too.

We used to run into the same thing with wireless. If you were a WISP and needed to place a tower or antennas they would jack the price up because their brother's, sister's, best friend's daddy got $23590384029348 from Nextel to put up a tower across the street.
--
I do not, have not, and will not work for AT&T/Comcast/Verizon/Charter or similar sized company.
jjeffeory

join:2002-12-04
USA

Re: Landlords can be a pain in the ass...

Sounds like something people would do.
broadbandmav

join:2014-01-08
Norwalk, CT

1 recommendation

Breaking:

Verizon Blames Everyone But Themselves

mr sean
Professional Infidel
Premium,ExMod 2001-07
join:2001-04-03
N. Absentia
kudos:1

Re: Breaking:

Evidently they have yet to blame the Easter Bunny and the Tooth Fairy...but give them time...
15444104
Premium
join:2012-06-11

1 recommendation

CEO Greedy McAdam kissing the ass of the shareholders...

.....at the expense of the long term health of the company.

You know Mr. McAdam, being a CEO involves being a leader, and
BALANCING influence among interested parties, whether they be
shareholders, company executives, customers, or rank and file employees. Unfortunately you have decided to cede all influence to the shareholders and allow the long term health and viability of the company to wither on the vine, with shortsighted vision.

I hope your incompetence ends up allowing you to hang yourself with your own rope, so to speak. Disgraceful.

FiOS should be available at just about every former Bell Atlantic residence, and it should have happened a couple of years ago.
josephf

join:2009-04-26

Re: CEO Greedy McAdam kissing the ass of the shareholders...

And not in former NYNEX residences?
15444104
Premium
join:2012-06-11

Re: CEO Greedy McAdam kissing the ass of the shareholders...

I will clarify, NYNEX was taken over by Bell Atlantic, so I am talking about the post take over footprint which would include all former NYNEX areas as well.
josephf

join:2009-04-26
Reviews:
·VoicePulse

Where is Bill de Blasio NOW?

de Blasio, when still only Public Advocate seeking higher office, made a big deal over Verizon's stonewalling and not fulfilling their commitment to 100% wire NYC with FiOS.

Now that de Blasio has obtained the higher office he sought he suddenly is too busy and quite quiet about the same Verizon he previously blasted.

From his Public Advocate days not too long ago:

»archive.advocate.nyc.gov/verizon
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·ooma
·Optimum Online
·Verizon FiOS

same old, same old

Verizon keepin' on with the same jive story (while vast portions of NYC lay unwired).. it helps if you understand the $$ language $$ though..

»www.youtube.com/watch?v=zdCjbJ6NEfc

fatal

join:2000-12-29
Brooklyn, NY

Re: same old, same old

What a joke every few weeks the same story and nothing changes
binded2

join:2009-08-11
Providence, RI

to hell with them

It's every ones else fault Verizon tons of other company's had to rebuild there business there no excuse for you what so ever

NYC needs to grow a fucking pair
Start fining them