said by ropeguru:I agree. They're equating the loss of their customers to a loss for consumers. If their customers have made a decision and have learned about number porting, I think they're educated enough. If later on these customers aren't happy, they can always go back.
How will this be a loss for consumers?? This effort by Verizon is to keep people from porting out their number to a different provider. Seems to me they would already be educated as to Verizon's services and pricing which is why they are probably leaving.
| |CorydonCultivant son jardinPremium
| |said by elray:Don't know about other VoIP providers, but my Comcast line is full duplex, with better quality (even to UK mobile phones) than I ever remember getting with a landline. I prefer to use Comcast's (free) voicemail, but it works with answering machines too. And my fax. And 911 works just fine (yes, I've had to use it; yes everything came up perfectly on the other end). And it's never gone out in about 3 years. And if you want to screen your calls, caller ID is included as well.
Our Verizon landline is a tad over $17 a month. We keep it for full-duplex voice quality, call screening via answering machine, faxing, and reliable 911 service. It is no longer required for DSL, as the "naked" surchage is only $2/month.
"Science flies you to the moon. Religion flies you into buildings."
| |fiberguyMy views are my own.Premium
Re: Does Verizon even care? Wrong.. wrong wrong wrong.
FiOS isn't in a large enough deployment to care only about FiOS and they certainly have a whole division that worries about cell phones. Many people make this mistake that a company/corporation the size as Verizon, sits around with a one or two track mind. Its like saying "why is X company trying to launch Y product when they need to update Z?" ... they've got people working on many and all areas of their business line.
Second, people don't go to cable for "VoIP".. they go to cable for an alternative to their phone companies. People are not seeking the technology, directly.. to the end users, it's a phone line, period.
But, I do agree that they want people on VoIP.. it's a cheaper service to operate with higher profit margins.
Be it cable or phone, they still need to make a certain about per active drop to the home in order to pay for and maintain their systems.. the BIGGEST chore ahead of them is figuring out how to migrate customers to that model from the current, outdated model. Cable is already doing that, to some point, with moving from an unlimited HSI service to that of caps and overages.
Re: Of course it's ok
said by Pathfinder:There's no issue either with Verizon trying to win back their former customers, they're free to call their ex-customers all they want and try to get them to switch back. The problem is they can't hold up the switching process so they can try to save the customer.
for the cable companies to send salesmen to your door with promises of the moon when people cancel for FIOS.
Re: Of course it's ok
said by Pathfinder:I think we're reading it the same way. The ruling is that information from the number-porting order is the proprietary information of the other carrier and can't be used by Verizon. That's fine. On the other hand, Verizon has their own records about the former customer (since they used to provide them with service). Nothing in the ruling says Verizon must never market to these people again using their own information, only that they can't use information contained in the number porting order.
Not according to anything I've read in the article. The claim is that by using the order information Verizon is violating privacy.
If you see any proof of your claim please point it out to me.
Niagara Falls, ON
| |said by MalibuMaxx:Wow, I'm truly shocked that you guys stateside don't have any laws or anything of that nature to ensure that telephone service is reconnected in a timely manner. Up here, if your landline is down for more than 24 hours, the telco can be fined up the ass. Something to do with it being a 'lifeline' service and all.
I am again out of service for five days because some drunk hit our polls and aparently knocked our line loose.
Our power company got the poll back up on a sunday the day it was hit within 2 hours. Cable serviced the line hit within 5 hrs (once the poll was cleared). Why does it take verizon five days to come out and fix it???
Five days is outright unacceptable. That's unheard of up here.
I swear that I will be faithful and bear true allegiance to Her Majesty Queen Elizabeth the Second, Queen of Canada, Her Heirs and Successors, and that I will faithfully observe the laws of Canada and fulfil my duties as a Canadian citizen.
Re: Learn how to say "no"
said by ctggzg:Nobody's babysitting anyone, but I don't want Verizon delaying my switch while they have someone cold-call me. Do the switch, as mandated, and then market after.
If they sucker you into staying, you deserve it. Let's not babysit stupid people.