Critics worry that the provisions, including wording in Verizon Online’s acceptable use policy, could be interpreted as a company threatening to disconnect a customer’s service if that customer criticized the company online. Of course, we didn’t intend it that way and we have never invoked the provision in that manner. . . Because we were concerned that some people believe we could abuse this provision, we will be removing it from the policy. Other provisions that were added to the policy over the years now adequately address various fraud scenarios, so the original provision is no longer needed.