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Verizon Finally Allows Users To Opt Out Of Its 'Super Cookies'

Back in October we noted that security researchers had discovered that Verizon was injecting all of its wireless users' packets with a unique identifier header, or UIDH. Said UIDH displays user information about their online behavior and, despite Verizon's previous claims, can be utilized by any third party looking to build consumer profiles based on the data. While Verizon allowed users to opt out of the tailored ads the service delivered uses, users were unable to opt out of having their traffic modified and the header inserted.

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Months after Verizon promised that they'd let users opt out of both the specialized ads and the covert traffic manipulation, Verizon has announced that users can actually do so.

"Verizon Wireless has updated its systems so that we will stop inserting the UIDH after a customer opts out of the relevant mobile advertising program or activates a line that is ineligible for the advertising program," (like government or business lines), Verizon announced in a change to its Relevant Mobile Advertising FAQ this week.

Customers can opt out by visiting Verizon's privacy settings website, or by calling 866-211-0874.

Verizon of course acted to prevent regulators from pushing for new regulations that would have forced the company to offer opt out (or opt in) functionality for such programs. The company had been manipulating traffic for two years before security researchers noticed the embedded UIDH. AT&T was also experimenting with such a program, but stated it was only a trial -- one they stopped immediately as soon as media reports on the new "zombie cookies" began to surface.

Update: Some of our users in the comment section note you may need to disable (ironically) ad-blocking software on Verizon's opt out page to get all relevant options to appear.
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aSic
application specific
Premium Member
join:2001-05-17
Wakulla, FL

aSic

Premium Member

What has changed?

Following the "opt out" link in the article, it takes me to the advertising section of My Verizon. I see no new options. Nothing has changed in the last 12 months. I'm still opted out of everything.

I was expecting a new block in the list with a yes/no radio button. Seeing nothing changed, either the source of article is dated by a year, or Verizon recently changed that FAQ page but not the actual opt out page yet.

Mr Fel
INTJ - The Architect
Premium Member
join:2008-03-17
Louisville, KY

1 recommendation

Mr Fel

Premium Member

Re: What has changed?

Maybe it's an april fool's joke.

Karl Bode
News Guy
join:2000-03-02

Karl Bode to aSic

News Guy

to aSic
The opt out systems still look the same, but you'll be opted out of both the ads and the header injection (according to Verizon). I suppose you can try the support number as well and let us know how it goes?

IowaCowboy
Lost in the Supermarket
Premium Member
join:2010-10-16
Springfield, MA

IowaCowboy to aSic

Premium Member

to aSic
Same for me too, and I disabled enrollment in Verizon Selects.

chuch
join:2001-04-11
Tampa, FL

chuch to aSic

Member

to aSic
The link worked for me after I logged in. Was able to opt-out of everything.
smk11
join:2014-11-12

smk11 to aSic

Member

to aSic
said by aSic:

...I'm still opted out of everything.

Keep thinking that.

Your LBS (location based service) information is sold wholesale to anyone and everyone that can pay. Don't worry it's barely anonymized and the only way to opt out is to shut off your phone.
dfxmatt
join:2007-08-21
Crystal Lake, IL

dfxmatt

Member

Re: What has changed?

Not true. Run a VPN on your phone such as through hostvpn.com . Solved.

buzz_4_20
join:2003-09-20
Dover, NH

buzz_4_20

Member

What about people using a VZW MVNO?

We still get said supercookie... and we want out too.
Zach
Premium Member
join:2006-11-26
Llano, CA

Zach

Premium Member

Re: What about people using a VZW MVNO?

NM. Misread your post.

anon
@myfairpoint.net

anon

Anon

Illegal?

"users were unable to opt out of having their traffic modified and the header inserted."

Regardless of whether users could or could not opt out of this, isn't this illegal?
smk11
join:2014-11-12

smk11

Member

Re: Illegal?

said by anon :

"users were unable to opt out of having their traffic modified and the header inserted."

Regardless of whether users could or could not opt out of this, isn't this illegal?

Look up how your LBS information is sold.

Boricua
Premium Member
join:2002-01-26
Sacramuerto

Boricua

Premium Member

Learning curve

When will these companies ever learn not to frack with our privacy?

dib22
join:2002-01-27
Kansas City, MO

dib22

Member

Re: Learning curve

said by Boricua:

When will these companies ever learn not to frack with our privacy?

when we quit giving them our money.
Boilermaker
join:2001-12-20
Carmel, IN

Boilermaker

Member

Disable ad blockers for the Relevant Mobile Advertising radio option

I had to disable uBlock (adblock too?) to be able modify "Relevant Mobile Advertising", otherwise it is not shown. The CPN and Business & Marketing Reports do show with it enabled. I find it odd.
ke4pym
Premium Member
join:2004-07-24
Charlotte, NC

ke4pym

Premium Member

Re: Disable ad blockers for the Relevant Mobile Advertising radio option

said by Boilermaker:

I had to disable uBlock (adblock too?) to be able modify "Relevant Mobile Advertising", otherwise it is not shown. The CPN and Business & Marketing Reports do show with it enabled. I find it odd.

This is the ticket. Disable Adblock and you'll see the new section.

I was already opted out.
CyberGuy
join:2006-08-21
Colbert, WA

CyberGuy

Member

Make sure to click Relevant Mobile Advertising in Privacy Settings

When I went to check last night, discovered that the Relevant Mobile Advertising sub-section in Privacy Settings had a minus-sign to the left, as if it should have been visible like the other 2 opt-outs appeared, but had to click on it to expand and reveal the radio-buttons. Found that it was disabled by default, which is odd, as I've never contacted them regarding it. I'm running AdBlock Plus here and didn't have to disable it.

Verified it's turned off at: »www.amibeingtracked.com

Hope that helps anyone else having difficulty finding it.
Skippy25
join:2000-09-13
Hazelwood, MO

Skippy25

Member

It's there...

I like how they have it there but it is not in your face active/inactive like the others.

I also like how I can control mine and my kids, but my wife has to change her own.

If I am the account owner, I should have full control over all features including this.
Davek
join:2014-07-17

Davek

Member

...

One success story. Unfortunately the desire to track is pervasive:

»www.intomobile.com/2013/ ··· devices/

Modus
I hate smartassery on forums
Premium Member
join:2005-05-02
us

Modus

Premium Member

Hard line tracking

I wonder if they are tracking traffic on FIOS the same way or some other?

I know AT&T was doing this supercookie stuff too, its all just past annoying now

Mike
Mod
join:2000-09-17
Pittsburgh, PA

Mike

Mod

April First

I like how this article was released on April First.

JK we're still following you

Disengaged
@verizon.net

Disengaged

Anon

Disingenuous

The link in the article took me to the Spanish Verizon Wireless page.