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Verizon Gains 185k FiOS Users, Loses 95k DSL Users
Earnings as usual propped up by strong wireless
by Karl Bode Thursday 22-Apr-2010 tags: business · telco
Tipped by ThrowDemsOut See Profile
Verizon has issued their first quarter earnings, which like AT&T's yesterday were driven largely by wireless growth. Verizon saw 1.5 million total net wireless additions, bringing their total wireless subscriber base to 87.8 million. The company says they also added 185,000 net FiOS Internet and 168,000 net FiOS TV customers, bringing their totals to 3.6 million total FiOS Internet customers and 3.0 million total FiOS TV customers. FiOs growth is slowing (of course deployment is also slowing), the company adding 298,000 new FiOs Internet subscribers and 299,000 Fios TV subscribers in Q1 2009. Of course the telco continues to bleed landline and DSL customers, losing 95,000 DSL subscribers in the first quarter and seeing a 11.9% drop in landline users since last year. Verizon's full investor presentation can be found here.

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56403739
Less than 5 months left
Premium
join:2006-03-08
Naples, FL
kudos:2

Oops

"AT&T saw 1.5 million total net wireless additions, bringing their total wireless subscriber base to 87.8 million. The company says they also added 185,000 net FiOS Internet and 168,000 net FiOS TV customers"

AT&T does FiOS now?

L337
Premium
join:2005-03-10
Chicago, IL
Reviews:
·Comcast

Re: Oops

It's a Bullshit lie. AT&T so call U-Verse is a mix up of Fiber Optics and normal DSL. I was helping my uncle to order DSL then an AT&T tech told me that they have U-Verse at my area, I was shock to hear that seeing that there wasn't even an vrad near my uncle's area around 5 miles. Only to find out that they changed switch their DSL to U-Verse sector. So AT&T can claim something for their PR.

56403739
Less than 5 months left
Premium
join:2006-03-08
Naples, FL
kudos:2

Re: Oops

Actually, it was Karl getting ahead of himself and I was kidding him for it, but thanks for playing (and venting...wow...here, have a cookie).
Bobcat
Premium
join:2001-02-04

DSL -> FiOS

I'm sure some (many? most?) of those DSL customers switched to FiOS, so the loss of DSL customers is not necessarily a Bad Thing.

56403739
Less than 5 months left
Premium
join:2006-03-08
Naples, FL
kudos:2

Re: DSL -> FiOS

Almost twice as many FiOS adds is definitely a good thing. You can bet a bunch of the DSL converts also bought some video.
rahvin112

join:2002-05-24
Sandy, UT

Re: DSL -> FiOS

According to the status of 3.6 million FIOS customers 3 million have Video. That's a very startling percentage, with 83% uptake on video. Now why the new CEO stopped spending money on build outs is the real question. Those numbers totally justify the FIOS investment.
Qreptiles

join:2005-07-20
Grants Pass, OR

Re: DSL -> FiOS

It is very simple why they stopped. All the local exclusivity agreements means they cannot get video to a large number of markets.

jslik
That just happened
Premium
join:2006-03-17

Re: DSL -> FiOS

said by Qreptiles:

It is very simple why they stopped. All the local exclusivity agreements means they cannot get video to a large number of markets.
What "local exclusivity agreements"?
--
If they told you wolverines make good house pets, would you believe them?

amarryat
Verizon FiOS

join:2005-05-02
Marshfield, MA
Reviews:
·Verizon FiOS

Re: DSL -> FiOS

said by jslik:

said by Qreptiles:

It is very simple why they stopped. All the local exclusivity agreements means they cannot get video to a large number of markets.
What "local exclusivity agreements"?
Not sure, but I know they were wired for internet and phone here, but couldn't deploy video until a year later, until all the backscratching had been done.
UncleDirtNap

join:2006-08-26
Pittsburgh, PA
Here in the Pittsburgh PA area, one of the first regions to get FIOS, we had the entire suburban area around the city proper with FIOS access and TV several years before the city could get it because in part because Comcast had an exclusive franchise agreement to provide service in the city ... once that expired the city began negotiating with Verizon and began offering FOS TV to city customers... a full three years after we had it just 1.5 mile from the city border.

jslik
That just happened
Premium
join:2006-03-17

Re: DSL -> FiOS

Exclusive franchises have been outlawed by the Federal Government for over twenty-five years.
--
If they told you wolverines make good house pets, would you believe them?
UncleDirtNap

join:2006-08-26
Pittsburgh, PA

Re: DSL -> FiOS

You obviously aren't aware of Pennsylvania's own version of Tammany Hall - Pittsburgh. A significant amount of what the city government does is in violation of federal and/or state law, but they do it anyway knowing full well that the government officials responsible for acting to enforce such laws simply won't do it.

When I lived in the city I personally filed dozens of complaints with the Cable Bureau regarding violations of the Federal Telecommunications Act of 1996 taking place, they couldn't have cared less, never got a response to any. When Verizon began deploying FIOS in the area they constructed a multi-story, high tech facility in the center of the city expecting it to be the core of system that would serve the city and the multiple universities that surrounded it; the facility sat dark and empty for years because regardless of what federal law said the city refused to negotiate in good faith with Verizon while Comcast poured money into the coffers of politicians in the city and that of Governor Ed Rendall to keep it so. Regardless what federal laws said, they maintained Comcast's monopoly through their actions as long as they possible could.

And it's not just cable, the state's constitution forbids city's from passing gun laws yet they do it all the time. The county (Allegheny) has been under court order for nearly a decade to reassess home values in order to comply with federal and state requirements for equitable and fair taxation standards and the Chief Executive currently running for governor (Dan Onorato) has essentially told the courts to piss off in order to maintain an illegal system that has lower and middle income homeowners subsidizing the wealthy ones living in the city. I literally pay more in property taxes (as a percentage and in total dollars) on my modest three bedroom ranch than turn of the century mansions and 5, 6, and 7 bedroom mega homes in the wealthiest neighborhoods of the city valued many times more. Every court has ruled against these criminal politicians and told them to correct the problem and they simply refuse to comply.

Pittsburgh's government has been a single party, pay-to-play Democratic political machine for 60+years that operates outside the law at will.
rebus9

join:2002-03-26
Tampa Bay
Reviews:
·RoadRunner Cable
·Verizon FiOS
said by Qreptiles:

It is very simple why they stopped. All the local exclusivity agreements means they cannot get video to a large number of markets.
I'm sure it has nothing to do with FIOS internet pricing for the standard 15/5 plan being 15-20% higher than standard cable internet. (in our market)

I know people who would switch from Road Runner to FIOS, but aren't willing to pony up that much extra cash for relatively modest performance gains comparing "standard" tiers. To the average user 10/1 or 10/2 is more than fast enough to check email and read the news.

IMO, if VZ offered (..say..) a 10/2 FIOS tier for $39.99, they would likely grab some decent market share from BHN/RR. But they decided to focus solely on the up-market. Cheapest FIOS internet here is $54.95.
wkm001

join:2009-12-14
The Federal Government is going to start subsidizing fiber deployments. They are waiting on all that government money. Wouldn't you?

ThrowDemsOut
If you can't convince 'em, confuse 'em
Premium
join:2002-03-03
Mullica Hill, NJ
kudos:4

Mobile horserace standings based on latest numbers

Verizon 87.8 million
AT&T 87.0 million
Sprint 48 million
T-Mobile USA 34 million

That is 257 million wireless customers counting just the big four providers.
--
Are you happy with your rep in Washington, DC?
patcat88

join:2002-04-05
Jamaica, NY
kudos:1

Re: Mobile horserace standings based on latest numbers

So what will ATT buy to beat Verizon as "americans no 1 carrier"?
yt
Premium
join:2008-06-03
Why do I pay more for my family cell phone, then all of my other home family services combined? Is it due to all that bandwidth they give me? The massive amount of content contracts they have to carry? All the infrastructure they have to build to the last mile?

Did you hear about the US ISP that openly block internet content / applications? The were very specific about competitive applications even if they used the same amount of bandwidth as others... (see above)

Why does it cost more for a ring tone then for the entire song?

Why no consumer outrage around costs and net-neutrality comments on the wireless industry? Why are they getting a free pass?
--
"Government big enough to supply everything you need is big enough to take everything you have" - Gerald Ford

Niarlan
Excelsior
Premium
join:2002-11-09
Manville, NJ
hmm...

Verizon is

92.8 million total customers, up 7.2 percent from 1Q 2009.

Nia

ddg4005
Premium
join:2001-08-22
Bronx, NY
Reviews:
·Optimum Online

Verizon Gains 185k FiOS Users, Loses 95k DSL Users

Not all their DSL customers converted to Fios. I switched to Optimum Online and Optimum Voice today because they dropped my DSL download speed down to 3Mb from 5. After talking to their tech support department and getting nowhere I decided it was time for them to go.
--
A man must have a code -Bunk

Steve Mehs
Jobs is Dead
Premium
join:2005-07-16
Reviews:
·Time Warner VOIP
·RoadRunner Cable

Re: Verizon Gains 185k FiOS Users, Loses 95k DSL Users

You'll be counted as a 2Q loss. As will I, when it comes to their POTS landline service. Last Saturday, after 21 years with NYNEX->Bell Atlantic->Verizon, the landline went bye bye in favor of Time Warner's Digital Phone service. I've been wanting to switch for years now, but my town was never digital phone serviceable. I'd call up and inquire about it every so often and just about gave up all hope it would ever be. But lo and behold finally, about two weeks ago I got a letter in the mail from TWC saying phone service is now available to my address. I jumped for joy and immediately called up and set up an install appointment.

I LOATHE Verizon like you wouldn't believe, and as of last week Saturday I will NEVER EVER have any of their crappy overrated services in my home ever again. Never had the [dis]pleasure of having their Dead Slow Line service. My CO is 20 some miles and 3 towns away, but thanks to the magic of remote terminals we can now get DSL as of 2008. Got a call once saying DSL is now available in my area and laughed when the guy said you can now get broadband at 3Mb. Sorry dude I'm getting 5x that speed with Road Runner. My Aunt who lives around the corner from me got DSL when it first became available to us, when I use her computer I feel like I'm back on dial up.

Only Verizon related thing I have is a crappy VZW cell phone from work, which I don't pay for and use for work related purposes only and leave it their half the time. Hopefully next year when our contract is up management will brighten up and go back to Sprint. Verizon's Push To Talk service is a complete joke and vastly inferior to Nextel in every way. Not to mention the so called ruggedized VZW PTT handsets are as fragile as fine china. My personal Nextel phone is three years old and has been to hell and back and while scuffed, it's is great shape for what its been through, the stupid VZW phone that is not even a year old is all smashed to hell.

Later on in the year when I put down some coin and buy a decent laptop, I'll be getting Sprint Mobile Broadband service for real internet on the go.

Time Warner - Digital Cable, Digital Phone, Broadband
Sprint - Cellular Phone, Wireless Broadband

Five services that will cost me $400+ a month, I bet Verizon would love to have me as customer. Too bad assholes!

So chalk me up as a loss for Verizon and someone who is not switching to Fios. Even if Fios was available to me, which it probably won't ever be as I live in a rural area and it's not the type of town Verizon likes to go cherry picking in, I wouldn't dream of switching to Fios. Fios is quite possibly the single most overrated service the world has ever seen.

In closing I'd just like to say it's so nice being free from the chains of Verizon, the most despicable company on Earth.

Free at last! Free at last! Thank God Almighty, I'm free at last!
--
Don't Blame Me, I Voted For McCain
Welcome to The SSA, The Socialist States of Amerika, Lead By Your Dictator, Hussein Obama
12/7/41, 9/11/01, 1/20/09, The Three Worst Days In American History

ddg4005
Premium
join:2001-08-22
Bronx, NY
Reviews:
·Optimum Online

Re: Verizon Gains 185k FiOS Users, Loses 95k DSL Users

said by Steve Mehs:

You'll be counted as a 2Q loss. As will I, when it comes to their POTS landline service. Last Saturday, after 21 years with NYNEX->Bell Atlantic->Verizon, the landline went bye bye in favor of Time Warner's Digital Phone service. I've been wanting to switch for years now, but my town was never digital phone serviceable. I'd call up and inquire about it every so often and just about gave up all hope it would ever be. But lo and behold finally, about two weeks ago I got a letter in the mail from TWC saying phone service is now available to my address. I jumped for joy and immediately called up and set up an install appointment.

I LOATHE Verizon like you wouldn't believe, and as of last week Saturday I will NEVER EVER have any of their crappy overrated services in my home ever again. Never had the [dis]pleasure of having their Dead Slow Line service. My CO is 20 some miles and 3 towns away, but thanks to the magic of remote terminals we can now get DSL as of 2008. Got a call once saying DSL is now available in my area and laughed when the guy said you can now get broadband at 3Mb. Sorry dude I'm getting 5x that speed with Road Runner. My Aunt who lives around the corner from me got DSL when it first became available to us, when I use her computer I feel like I'm back on dial up.

Only Verizon related thing I have is a crappy VZW cell phone from work, which I don't pay for and use for work related purposes only and leave it their half the time. Hopefully next year when our contract is up management will brighten up and go back to Sprint. Verizon's Push To Talk service is a complete joke and vastly inferior to Nextel in every way. Not to mention the so called ruggedized VZW PTT handsets are as fragile as fine china. My personal Nextel phone is three years old and has been to hell and back and while scuffed, it's is great shape for what its been through, the stupid VZW phone that is not even a year old is all smashed to hell.

Later on in the year when I put down some coin and buy a decent laptop, I'll be getting Sprint Mobile Broadband service for real internet on the go.

Time Warner - Digital Cable, Digital Phone, Broadband
Sprint - Cellular Phone, Wireless Broadband

Five services that will cost me $400+ a month, I bet Verizon would love to have me as customer. Too bad assholes!

So chalk me up as a loss for Verizon and someone who is not switching to Fios. Even if Fios was available to me, which it probably won't ever be as I live in a rural area and it's not the type of town Verizon likes to go cherry picking in, I wouldn't dream of switching to Fios. Fios is quite possibly the single most overrated service the world has ever seen.

In closing I'd just like to say it's so nice being free from the chains of Verizon, the most despicable company on Earth.

Free at last! Free at last! Thank God Almighty, I'm free at last!
I feel you. I was a customer for 16 years until they pissed me off today. To her credit the rep I spoke with was helpful but tech support was not.
--
A man must have a code -Bunk
ITALIAN926

join:2003-08-16
kudos:1
Oh please.....

Steve Mehs
Jobs is Dead
Premium
join:2005-07-16
Reviews:
·Time Warner VOIP
·RoadRunner Cable

Re: Verizon Gains 185k FiOS Users, Loses 95k DSL Users

What? Are you shocked that there's actually someone on here who doesn't froth at the mouth and get wet in the pants over the almighty Verizon and God's gift, their Fios Service?

I do not understand for the life of me why people are all gaga over this. Especially people who live in areas that Verizon passed over. And even more so those that live a mile or two from areas with Fios but they can't get it themselves. Hello! Are you stupid? Verizon doesn't think you're worth it, so why in the hell would want to support a company that clearly doesn't value your dollar. Your money isn't good enough according to them. Like I said Fios is not available in my area, I don't care if it ever is, because I do not see why it's so great but all they do is piss all over their customers and like idiots their customers lay down and take it because they are so brainwashed into thinking Verizon is telecommunications savior.

random687

@rr.com

Re: Verizon Gains 185k FiOS Users, Loses 95k DSL Users

Dude you want to sperge out a little more about Verizon? In the end if FIOS had some to your home you would have chosen that over Time Warner because you know it's still a technically better service.

It sounds like you're just upset Verizon didn't wire your neighborhood with fiber optics.

Steve Mehs
Jobs is Dead
Premium
join:2005-07-16
Reviews:
·Time Warner VOIP
·RoadRunner Cable

Re: Verizon Gains 185k FiOS Users, Loses 95k DSL Users

Nice try. No I'm not upset Verizon didn't and hopefully won't ever pass Fios here. I don't want the service and I don't want anything related to that company, not sure how much clearer I can make that. I have used Fios extensively , TV, internet and phone at other peoples house and all I can to is scratch my head and wonder what's so great about it. It is the most overrated service I've ever seen. All Fios is, is over glorified cable.

And no I would not have chosen Fios over Time Warner, not now, not ever. Among many other things, Verizon doesn't offer one of the channels I care most about, MSG HD. Verizon can suck my ass! I just hate the fact that they have hypnotized, mesmerized and completely brainwashed the American public into think they are some sort of digital communications Godsend even though they constantly shit on and rape their customer base. But hey whatever. Verizon and VZW can keep pumping out those commercials telling me how great they are and I will continue to spend hundreds of dollars a month on competing services. Their loss.

To repeat, Fios could be made available to me tomorrow and I would not switch, I don't want the service, I see no benefits of the service.
--
Don't Blame Me, I Voted For McCain
Welcome to The SSA, The Socialist States of Amerika, Lead By Your Dictator, Hussein Obama
12/7/41, 9/11/01, 1/20/09, The Three Worst Days In American History
ITALIAN926

join:2003-08-16
kudos:1
Reviews:
·Verizon FiOS

1 edit

Re: Verizon Gains 185k FiOS Users, Loses 95k DSL Users

Oh god, youre a walking TimeWarner commercial, its quite evident now that you mentioned the temporary stranglehold CV has over Verizon with MSGHD. LOL

FiOS is better than cable in EVERY SINGLE aspect of the service whether it be TV , Internet or PHONE. Sorry buddy.

Steve Mehs
Jobs is Dead
Premium
join:2005-07-16
Reviews:
·Time Warner VOIP
·RoadRunner Cable

Re: Verizon Gains 185k FiOS Users, Loses 95k DSL Users

Whatever dude.

Something being better is purely objective and you know what they say about opinions. You Craprizon fangurls are funny. Considering Craprizon doesn’t carry the channel that carries the sports team I live and die for in high def, I say that’s a pretty big deal. Fios TV will never make in big in the Western NY area so long as they don't carry the Sabres in HD. And I can guarantee ZERO commercial establishments (sports bars and grilles specifically) will move to Fios from satellite or cable so long as MSG HD is not available.

Please explain to me how Fios Phone is superior to TW Digital Phone? Fios TV is on par with what I get from TW. Aside from the made up .TV HD channels, NFL Network and the west coast HD feeds of the premiums (used soley to inflate channel counts) I get just about every other HD channel Craprizon carries. I find picture quality on Fios no better then what I get with Time Warner for HD, SD is slightly better, but considering how much SD I watch these days it’s a moot point. Fine their internet is faster, but considering the number of places I can max out my 15Mb Road Runner connection, 25Mb or 50Mb Fios is simply overkill at this point in time.

VERIZON SUCKS ASS! Sorry buddy...
--
Don't Blame Me, I Voted For McCain
Welcome to The SSA, The Socialist States of Amerika, Lead By Your Dictator, Hussein Obama
12/7/41, 9/11/01, 1/20/09, The Three Worst Days In American History
Bobcat
Premium
join:2001-02-04
Reviews:
·Verizon Online DSL
·Optimum Online
·EarthLink
said by ddg4005:

After talking to their tech support department and getting nowhere
Did you talk to the Billing Department? They're the ones who set your DSL speed, not Tech Support.

ddg4005
Premium
join:2001-08-22
Bronx, NY
Reviews:
·Optimum Online

Re: Verizon Gains 185k FiOS Users, Loses 95k DSL Users

said by Bobcat:

said by ddg4005:

After talking to their tech support department and getting nowhere
Did you talk to the Billing Department? They're the ones who set your DSL speed, not Tech Support.
I did. They were even more clueless than tech support. They kept on saying that bundling my DSL and phone service should not result in a speed decrease. No one seemed to listen when I explained my situation. It was as if I could no longer get 5Mb down if I couldn't get 7.
--
A man must have a code -Bunk
tmc8080

join:2004-04-24
Brooklyn, NY
Reviews:
·Verizon FiOS

must do better at least in part of your footprint

least we forget for the first 2 1/2 weeks of 2010 they were offering a price as low a staggered rate from $56-$101 for 1 year which amounts to about just under $1k per year for FIOS triple play-- and that was 25/15 (not sucky 15/5), Fios Tv and Phone service with only a couple of features compared to dozens a digital voice carrier offer.

today.. they offer even LE$$ than that for MORE money.. good luck with that price verizon.. you might get away with that in Comcast land where prices in high (and mostly anti-compeititive).. but good luck in Time Warner & Cablevision land.
kevin_pink

join:2006-10-15
Bronx, NY
Reviews:
·AT&T Wireless Br..
·Optimum Online

1 edit

Re: must do better at least in part of your footprint

I don't understand why they don't use their fiber as an edge. Utilize the capacity for Christ's sake. I mean 15/5? WTF
Why would anyone leave cable, if they are paying a few bucks less, to jump onto the FiOS boat if they will not see much more speed?
xrobertcmx
Premium
join:2001-06-18
Sterling, VA
Reviews:
·Verizon FiOS

Thinking about Ditching FIOS TV

Came out of contract, thinking about ditching the TV. Had a couple of really good offers from DirecTV.
I love my service, but everytime I've had to call about anything I get stuck in long, long, hold ques and then everything gets messed up. Be it the bill, the new box not working, something won't activate, a lose cable outside, or my personal favorite the person on the other end giving up and hanging up the phone.
--
Retaking our country one election at a time.
HowardP6

join:2001-03-31
Port Jefferson, NY

Verizon Gains 185k FiOS Users, Loses 95k DSL Users

I switched from Verizon DSL to FIOS, since my landline lost so many packets that my VPN connection would disconnect after from 30 second to three hours. The FIOS TV is not available since Cablevision is playing hardball. If you drop Cablevision they com around and offer you their triple pay for $50.00 per month for a year. With the average connection costs of $1200.00 per FIOS customer and the customer paying a termination fee of $360.00 Verizon has dug itself a big hole. Cablevision itself is dropping analog channels and its HDTV picture not so good because of compression and its fees keep going up. HD on Cablevision is not free, they charge you for the remote, the HD box and the channel guide. I can understand why Verizon is charging for early termination, but does its costs structure make sense.

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