Verizon Offers Six Months Free DSL Promo

Hate to say it, but Verizon isn't losing DSL customers because of faster speeds elsewhere, but piss poor service and even worse tech support. They are at the lowest point in the 7 or 8 years I've been with them.

Maybe, but I'll take 1 Mbps DSL for effectively $10 per month over an iffy wireless connection any day.

That's just it. Their connections are pretty iffy anymore as well. And getting any help with it is harder now than ever.

Yep, I left them because speeds in the evening dropped so much, it was like dialup. I live in a college town, and in August, suddenly my connection was not usable anymore, and of course they do nothing to increase capacity. I have not had any trouble with Comcast and 16mbps sure beats 3mbps.

Heh, in the case I'm talking about I'd get TWC if it was available, but it isn't. There's a slim chance that I'll be abe to get Verizon service, but it's better than zero.

My speeds have been consistent, at least. But I am paying the 3Mbps price and getting 1.5. I have been patient waiting for FIOS for two years but am going to drop Verizon and get Charter (as much as it pains me to get charter).

Its only 6 months is you bundle a phone in. What I'd like to see is 12.50 a month for naked 384/1024 DSL. That would be nice!

Yep, had this confirmed when I tried to get the new pricing.

What about current customers? My connection got worse over past few months and annoying the hell out of me, I pay for 7MB and only get 4M/500k, that is relatively slow, but acceptable if connection was rock solid.
I am thinking of cancelling DSL and getting it under different name to take advantage of free DSL

Good question.#1 What is the brand and model of your modem?

#2 What is the brand and model of your router?

#3 What software firewall is on your computer?Please do not do that. I have reason to believe, that is illegal.

Regular black box Westell modem, but I loose sync or it just slow, need to power cycle it.I think it is legal, under account change, because retention department considers it seriously. That's how I get NEW modem every two years.

The reason telcos are losing DSL customers has less to do with cable and more to do with the telcos themselves.

First, they still try to make you take a landline. Sure, you can order naked DSL, depending on the telco, but many seem to include it as an afterthought, as if everyone out there has a landline or wants one.

Next, they push contracts. Few cable companies do this.

Third, there are many areas that simply can't get DSL. If this were still 2001, I could understand that, but this is 2009, and there are many areas here--upscale areas--that simply can't get it, and AT&T isn't doing a damn thing about it. It's as if they just decided to stop expanding service around 2002 and never started again. Hell, there are some parts of the area that got U-verse last year, but most places still can't, despite the equipment already being in place.

The telcos seem to have the attitude that they'll offer what they want when they want, and consumers had better be grateful to have it, yet they wonder why no one is buying.

Okay, first you have to understand that DSL is an ageing almost obsolete technology. DSL relies on good Copper and that is more expensive these days. AT&T went with U-Verse that would use the existing Copper Infrastructure, which I feel was a mistake, and now AT&T is finding out the existing Copper is getting older in need of replacement. I think AT&T is thinking now that Fiber is the answer, but to turn a Big Ship like AT&T takes a lot of Time and Money!

Don't get me wrong, I agree with you completely, but, back in 2002, BellSouth was still an independent telco, and I wasn't hearing of them doing FTTP or any sort of TV service besides a very limited rollout in Atlanta, I think. Still, DSL expansion ground to a halt, and that was that. A couple of years ago, when I was in the local AT&T store, they were desperately trying to get me to buy a landline and DSL, which I wasn't really interested in, but I went along and let them check, just to shut them up. Turns out there were no available ports in my CO, so I couldn't have gotten it even if I'd wanted to.

It's like they aren't even trying.

I live within the city limits of Bloomington, IN, about three miles from the court house square.
I can get 24K (not 64K, not even 32K) land line service from AT@T. No DSL available.
Thanks so much!

Like I said to another Poster »I didn't leave DSL, DSL left me forget DSL and move on. If you don't have another source for High Speed Internet, talk to your Local Home Owners and find some options.

Today, in the mail, got a circular offering early upgrade to either Droid or Storm2. Bunch of my friends that are also VZW subscribers got the same mailings. Looks like VZ is tweaking or otherwise pushing for new sales and upgrade sales.

I left Verizon DSL and went with Comcast HSI just about a month ago. I had always dreamed of getting FIOS and FIOS was available but I decided to go with Comcast in the end because of Comcast's self-install option versus taking a day off from work and suffer through a possibly long and intrusive FIOS installation. In addition, I like the ease of using any router you want with Comcast HSI.

Also, I decided to stick with Comcast cable TV over going with FIOS TV because of the same installation reasons as above and because Comcast is better for those with lots of legacy analog equipment (SD Tivo, VCRs, HD/DVD recorders, PC analog TV tuners) that we don't want to throw out just yet. Comcast still provides some channels in analog and provides 2 free DTAs and an SD set-top box for no cost for those coming from basic analog.

Why couldn't you use your own router with FiOS? If their router is doing NAT, can't you just turn NAT off (or have them do it) and let it pass the public IP through to a router you install?

+1

Points to »Verizon FiOS FAQ »What are the tradeoffs between the various router configurations

you dont even have to do that you can use a eithernet hookup instead of coax and plug in your own router

DSL offered me:

1. Flakey service (due to squirrels gnawing on lines in the neighborhood). I live about a mile from the Pentagon, so it's not like I'm in the sticks.
2. Appointments that don't have windows. You get to take an entire day off work. No weekend appointments.
3. Appointment no shows. Happened to me twice.
4. Customer service about as bad as it gets.

Verizon has abandoned it's copper infrastructure that the tax payer funded. Is it any wonder the customer is abandoning Verizon?

Except for the part about the squirrels, that sounds exactly like a recent experience I had with Alagasco. Called to get my gas connected for the winter, they set up an appointment for two days later, but they don't do time windows shorter than 7 a.m.-5 p.m. This meant I had to take off from work all day, and they never came. Called in just before closing time, and they had no record of the order. I was very nice to the rep, but I let her know I was not at all happy. She then said she could set me up for the next available day, to which I said NO, I couldn't keep taking annual leave to have my gas turned on. After several times on hold, she finally got someone to come out that evening to do it. Then, almost two weeks later, guess who shows up: a guy from Alagasco with an order to turn on my gas. Unbelievable!

I don't think it's so much a telco thing as a monopoly utility thing.

I don't know where you get your information, Verizon might get some Tax breaks, but the Copper Infrastructure came out of the Verizon Budget. Get over wanting DSL and move on, no Company is going to spend money on an obsolete technology. If you want High Speed Internet, get a large group of your Home Owners and research your options.