Verizon Pushing Troublesome DSL Users Toward FiOS Eliminating Problematic Lines to Reduce Cost Verizon's FiOS expansion is on hold with the exception of major city franchise build obligations, though Verizon stated on a recent earnings call that a focus for this year would be to get stubborn DSL users in markets already upgraded to FiOS to switch to the newer technology. Verizon's been busy trying to ramp up take rates in already upgraded markets, and the move allows them to save money since fiber lines incur lower maintenance costs. "What youre going to see this year is a very strategic initiative, that we go out and we look at areas where there are chronic copper problems and we start to transform them onto our FiOS network," recently stated Verizon's Fran Shammo." And the math would say if there is a chronic problem that we have to visit more than two times a year, the actual financial benefit of us transforming that to FiOS pays for itself within that year." This 768 kbps user in our forums is getting a taste of the new initiative and has been told he's being upgraded at no cost. "Verizon called me up stating that as someone who has made several reports of problems with the copper lines, they are changing out my copper lines to the home to fiber," says the user. "My phone plan and internet are supposed to be the same plan/rates and I will not be seeing any increases nor incur any costs as part of this." As of the end of 2011 Verizon passed (not necessarily served, customers may be just out of range) 16.5 million households with fiber. Once their urban franchise push (New York, DC, Philly, Pittsburgh) is completed in a few years, Verizon says they should have around 70% of their overall broadband footprint covered with FiOS as they reach 18 million homes passed.
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 Reviews:
·ooma
·Optimum Online
·Verizon FiOS
| BS I call BS, it's MORE about raising prices on these stubborn DSL users.. once they "CUT THE COPPER CORD" there is no going back.. they will pull the copper line off the building once and for all! If you ever wanted it back, you'll pay a hefty reinstallation charge of at least $150-$200 for a service tech to do the work.
Once they've got you on FIOS even at some lower tier than 15/2 for a discounted rate, they'll find ways to commit bill creep, with bogus fees and taxes! Their main goal is to get another $20 a month or more out of these customers.. by hook (UPSELL), crook, or surcharges. All about the ROI and flouting copper regulation for QOS. | |
|  |  |  | | Re: Makes Sense 786k is the new 14.4. It time to move on to FIOS, its 2012. Not 1987 | |
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·DSL EXTREME
·RoadRunner Cable
| The area where I live will never get FiOS, LTE or sell the area off, the Barstow CA area is quite safe, VZ needs the area, but won't upgrade any out here as there are too few people out here. Me I have DSL Extreme and it's Dry Loop, 3M/768K @ $32.83 a month, so I'm not interested in an expensive service. | |
|  |  |  odddonbut it's a dry heat join:2009-06-19 Ridgecrest, CA | Re: Makes Sense There could be hope zoom314. »digital395.com/ - -- --- To have ambition, was my ambition. | |
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·Time Warner Cable
·Verizon FiOS
·voip.ms
| Re: Makes Sense Its a matter of investment and customer service. Many people are very happy w/ uverse. My pops tried it out and the line quality was so poor the service suffered. That is the problem w/ copper. So he has 50 year old copper that has some issue between the vrad and him, and at&t isnt going to run a new line, so he goes w/ TWC.
FTTP is 100% more expensive UPFRONT, however over time it will cost less, and TQI is much higher on FIOS than Uverse seeing that att will have to eventually run new lines and replace the vrad w/ GPON. Also bandwidth is potentially an issue and scalability, environmental, and electrical. There is more to the equation than capex, there is opex and infrastructure costs too. Latest vrads are much more energy efficient and smaller than say 2 years ago, and I am sure cheaper. That is the joke network deploy is constantly getting less expensive and my bill does not...
Both AT&T and Verizon are sinking a fortune into LTE so that is defocusing them from building out prem solutions but as the competition wakes up (cable) they will have to respond or they will start losing customers. Cable is pretty much done w/ docsis 3 and that didnt cost squat, so they are in good position. | |
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 raster44 join:2003-09-07 Niagara Falls, NY 1 edit | Verizon is a joke! They have FiOS less than 500 feet from me but I'm out of a central office to the West and they have no plans to convert it to FiOS in the near future. I'm out of luck and stuck with DSL. Cost of their triple pack is $79/month. Hell I pay more for that than Cable and it sucks. Freezes constantly even during live events.
Just watching and everything froze again and can only get the music package. Now some channels are working but sound and video are out of sync. | |
|  |  N3OGHYo Soy Col. "Bat" GuanoPremium join:2003-11-11 Philly burbs kudos:1 | Re: Verizon is a joke! For the longest time my town was split in half by 2 CO's.
Haves (Halves) and Have nots.
I was a have not for a long time... -- Petty people are disproportionally corrupted by petty power | |
|  |  | | You may have low signal you should probably call your provider and have them send out a tech. | |
|  |  BiggA join:2005-11-23 EARTH | We had a similar thing years back when the southern CO had DSL, and the northern one did not, although it wasn't 500 feet, it was a couple of miles. | |
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 Reviews:
·Verizon Online DSL
| Bad Copper Lines The Copper lines in the city I live are beyond repair I have DSL 7.1 meg plan last year I had several issues with either very slow to the point that is unusable or sync loss in some areas in the city they have rubber floor mats covering access panels, some covers are missing. Wires tied up with rope. several safety and codes violations. I was told that FIOS would be available by the end of last year. instead they only wired the reading School district with 1gb internet access to all of its buildings (waste of tax money) Still no FIOS. I live in Reading, PA (the poorest city in the nation) | |
|  |  | | Re: Bad Copper Lines My father-in-law lives in Reading and has the same issue.. He's called for service multiple times for line issues and it seems like it's only band-aids. I think he's too far out for reliable service, but what was once a 1.5Mb connection is now about 500kb - with Verizon just throwing their hands up.
If he wasn't in love with DirecTV, he would have jumped ship to Comcast a long time ago | |
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 | | Wholesale Lines-VZ B.s what verizon doesn't tell us, is that in every major city , that there copper network is leased to CLEC companies, that cant be forced off copper. VZ still has to maintain it, once they move there own customers. VZ is such full of shit, most of the 5 borough in NYC doesnt even have fios in every part | |
|  BiggA join:2005-11-23 EARTH | Dumb users What dumb users who are in a FIOS area don't have FIOS already? Why would you have an old, slow, primitive form of internet if you can get a 43/35 connection and non re-compressed HD channels over fiber? | |
|  |  | | Re: Dumb users said by BiggA:What dumb users who are in a FIOS area don't have FIOS already? Why would you have an old, slow, primitive form of internet if you can get a 43/35 connection and non re-compressed HD channels over fiber? My folks for one. They are low income retired, want basic phone service (no LD plan, phone cards work fine), no pay TV (OTA works fine for them), no cell service, and internet fast enough to let them download email and browse the occasional web site.
ATT came through 6 months ago with uVerse and was calling them daily trying to get them to convert. The cheapest uVerse package that came close to being similar to what they currently have would have cost them $20/month more. | |
|  |  |  BiggA join:2005-11-23 EARTH Reviews:
·Comcast
| Re: Dumb users Even my grandparents (my grandfather is 89) have cable internet.
PHONE CARDS? What are they living in the '90s? As much as a I hate U-Verse, triple or quad-play could deal with all of that, but voice is pretty much free these days. GV has free long distance, Skype is 2.2 cents a minute, the Vonage app is free. Time for them to get with the times. And that's assuming their cell phones are Tracfones or the like where they have to pay per minute. | |
|  |  |  |  Smith6612Premium,MVM join:2008-02-01 North Tonawanda, NY kudos:22 Reviews:
·Verizon Online DSL
·Frontier Communi..
| Re: Dumb users Well, they may be behind, but it might also be because people are looking for simple things, nothing that requires more than what is needed. I guess DSL covers that base nicely. No router or ONT to deal with.
I have several relatives that have FiOS, and there's no correlation to what they get based on their age. They either get Cable if it's available, FiOS if it's available or DSL if they absolutely must get it. Price isn't really an issue for them as they simply want something fast, as they know that when everyone comes over to visit they will probably bring something to entertain them on the Internet. | |
|  |  |  |  |  BiggA join:2005-11-23 EARTH Reviews:
·Comcast
| Re: Dumb users No matter what you have, you have to have a modem and a router, and the ONT is just a modem that's permanently mounted.
Just because there's one person in a household doesn't mean they should have crappy bandwidth. One person still needs good bandwidth. | |
|  |  |  |  |  |  PathfinderDazed ConfusedPremium join:2000-03-26 Mount Vernon, NY Reviews:
·Verizon FiOS
·RoadRunner Cable
| Re: Dumb users 3Mps is not crappy bandwidth if it is all you need. I gave up my DSL because of the price increase in my cable bill. Getting RR through Time Warner on a triple play wound up cheaper than my cable alone would have been. Otherwise I would still be very happy with my 3Mps DSL. | |
|  |  |  |  |  |  |  |  |  |  |  |  |  MadnessLike a flea circus at a dog show join:2000-01-05 Quincy, MA kudos:1 | Re: Dumb users I'm still on 3Mb VZDSL. While I'd love FIOS, there's none to be had. Yet, a friend in adjacent Braintree is rocking on it! | |
|  |  |  |  |  |  |  |  BiggA join:2005-11-23 EARTH Reviews:
·Comcast
| Re: Dumb users You can't get cable? Cable now is most often around 12-15mbps on the lowest tier. Comcast is pretty solid, they have a tier that's reasonably priced (maybe $65 bundled) that's like ~24mbps down. The downside to cable is the uploads aren't that great, although they are a lot better than they were a few years back.
@norbert26: They don't have to install stuff on your computer, and you can use your own router, in a variety of different configurations with or without theirs (although you have to use theirs at some level if you use their STBs. you could go all on your own with cablecard DVR(s) and your own router though). You also have the advantage that if you really want to be annoyed at them installing, Comcast has had to make massive improvements in FIOS areas, and cable is all self-install except for multi-room DVR, which is them screwing a little filter on the main splitter.
All providers have promotional deals. I can only dream of having FIOS access. If I move to the Boston area, one of the criteria (not 100% absolute, but a factor) when picking a place will be the availability of VZ FIOS. | |
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·DSL EXTREME
| FiOS is available in my area and I don't subscribe. Why? I'm a single-person household. My data needs are met perfectly by 3Mbps DSL. Any slower and I couldn't stream Netflix; but anything faster would be a waste for just me.
So what's dumber: not subscribing to superior technology when it's available, or paying an extra $30 per month for bandwidth I don't even need? | |
|  |  |  | | Re: Dumb users said by CCarson:FiOS is available in my area and I don't subscribe. Why? I'm a single-person household. My data needs are met perfectly by 3Mbps DSL. Any slower and I couldn't stream Netflix; but anything faster would be a waste for just me.
So what's dumber: not subscribing to superior technology when it's available, or paying an extra $30 per month for bandwidth I don't even need? i am in a FiOS market as well. I have the 3 meg DSL and POTS unlimited local. I don't need the 15/5 lowest tier speeds FiOS offers. I can stream netflix fine . With DSL i own my router and modem. I don't want verizon's garbage FiOS routers they force on you and for you to return at the end of service. I don't want an ONT with a battery I am responsible to replace and can't even be found in a local store. I don't want the HOME INVASION of what they call an install. Keep your hands off my computer i don't want verizon installing their bloatware / garbage ware on MY computer. I don't need verizon trampling through my home. I do not pay for or subscribe to commercial infested garbage that is called television as i can't stomach watching 5 minutes of content VS 10 minutes of non related content and pay for "TV service" on top of it PLUS pay for each TV to have a "box" on it to receive channels. i get free HD over the air with antenna which i hardly watch anyways. I don't want the increased cost of FiOS either that goes up after promotions end. | |
|  |  |  |  Smith6612Premium,MVM join:2008-02-01 North Tonawanda, NY kudos:22 Reviews:
·Verizon Online DSL
·Frontier Communi..
| Re: Dumb users Then in that case, just refuse access to the computer and ask the tech to simply set up what you use using their own gear. They should have something like a Toughbook or some other laptop available to ensure it works and take off.
I always tell people if they're going to get FiOS, is to use it, and use it to it's fullest. That means HD YouTube by having a Greasemonkey script force it, adding whatever devices you can to the network, and taking advantage of online content. If they're going to e-mail and just get FiOS, then that's still fine with me. It's just my tip if people complain about FiOS's price. It means they don't use it enough. | |
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 |  | | said by BiggA:What dumb users who are in a FIOS area don't have FIOS already? I think I just throw up in my mouth a little. How much do they pay your to write this stuff? | |
|  |  rtfm join:2005-07-09 Washington, DC Reviews:
·XO COMMUNICATIONS
| said by BiggA:What dumb users who are in a FIOS area don't have FIOS already? Well, call me dumb. I do not want to pay FIO$ price$ for access I don't need.
I also do not pay [through the nose...] for cable/fiber TV; I use an antenna.
I do not want deal with Verizontal's billing disasters for FIOS.
And I refuse to surrender my copper-based, works without any local power, phone.
I have friends who are getting FIOS because they now have no broadband options, but given their repeated, multiday, power outages; we'll swap the toy 7Ah battery for a 75 Ah deep cycle one, and they also have a propane-fueled 10kW generator good for~10 days duration at 8 hours/day. And, need I add, they have more money then I do.
Verizontal dearly hopes that they & all their neighbors will abandon copper, but I know that won't happen... | |
|  |  |  BiggA join:2005-11-23 EARTH Reviews:
·Comcast
| Re: Dumb users Copper is obsolete. Most people aren't using landlines for their primary phone anymore, and DSL is slow as molasses.
FIOS is worth it for the speed and video quality. What a bunch of ungrateful curmudgeons you people are. I would pay a LOT for FIOS access.
If you're really that concerned about copper reliability, you could keep a POTS line, and FIOS for the other two, but you won't get the bundle deals. Or you could have a Verizon cell phone, their cell towers are backed up for 8 hours on lead-acid batteries, and have diesel power on top of that. | |
|  |  |  |  rtfm join:2005-07-09 Washington, DC Reviews:
·XO COMMUNICATIONS
| Re: Dumb users said by BiggA:FIOS is worth it to me for the speed and video quality. ...... If you're really that concerned about copper reliability, you could keep a POTS line, and FIOS for the other two, Bold text added. I'm all in favor of anyone wanting FIOS doing so; just saying not everyone will.
And rotsa rock keeping a copper POTS, the only folks I know are grandfathered in; She will no longer allow same. | |
|  |  |  |  |  BiggA join:2005-11-23 EARTH | Re: Dumb users It is worth it. Period. People should all value good services. | |
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 davers join:2012-03-05 Bobcaygeon, ON | BULL SH!T copper lines never required maintenance in the past. why does it require it now? i call bull shit on this one.
its all about money money. | |
|  |  PathfinderDazed ConfusedPremium join:2000-03-26 Mount Vernon, NY | Re: BULL SH!T Copper lines have always required maintenance. Very costly maintenance at that. | |
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