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Verizon Stops Selling Standalone DSL to New Users
Tries to Keep Landline Relevant By Forcing You to Buy One
by Karl Bode 05:45PM Wednesday Apr 04 2012
Verizon is apparently traveling back in time -- back to when they stubbornly wouldn't sell customers a standalone DSL line (aka unbundled, naked or dry loop). According to users in our forums, Verizon is informing users that as of May 6, the company can no longer offer DSL service without attached local voice service. Fortunately, existing users appear to be grandfathered for as long as you remain connected.


However, if you disconnect and reconnect, or move to a new address -- you'll have to add voice service. Users are also being told that if they make any changes to their existing DSL service (increase/decrease speed) they'll also be forced to add local phone service. One customer was actually told that he needed to call every six months just to ensure they didn't change his plan and auto-enroll him in voice service.

For those of you familiar with the ridiculous fight consumers had to go through to get phone companies to offer standalone DSL, this is quite a surprising and bizarre step backwards for the telco. Carriers for years tried to protect landline revenues by insisting that standalone DSL wasn't even technically possible. Verizon's latest effort is only the latest indication by Verizon that they're focused on wireless and really not particularly interested in legacy users, having sold off many DSL markets -- and now eager to bleed the rest of them.

The full e-mail being sent to users:
quote:
Beginning May 6, 2012, we will no longer offer High Speed Internet without local voice service on the same account.
What does this mean for you?
*If you currently have High Speed Internet without local voice service on the same account, there is no action required on your part to continue enjoying your internet service.
* You will not experience any disruption of service.
* Prior to May 6, 2012, you can still make speed upgrades or downgrades to your existing service.
* Prior to May 6, 2012, you can receive bundle discounts by adding DIRECTV service or Verizon Wireless service to your current internet service.

What this means if you change or disconnect your High Speed Internet Service as of May 6, 2012, or after:
*You can make changes to and retain your Verizon High Speed Internet Service on or after the above date, by adding Verizon's local voice service to the same account
* If you are moving your service from one location to another on or after the above date, you may subscribe to internet service at your new location if you also subscribe to Verizon's local voice service on the same account.
* If you choose to subscribe to additional Verizon services you could be eligible for a bundled discount when you also subscribe to Verizon's local voice service on the same account.


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