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Verizon To AT&T: The Truth Hurts
Back and forth over ad campaign continues...
by Karl Bode Tuesday 17-Nov-2009 tags: legal · competition · wireless
Tipped by Gbcue See Profile
Last week AT&T tried their best to get Verizon's new ad campaign shuttered. The series of ads poke fun at AT&T's lackluster 3G coverage and network performance, something AT&T didn't find amusing. Verizon has now filed their 53 page legal retort (pdf) to AT&T's complaint, which as you'd expect argues that illustrating AT&T's network limitations is a perfectly fair form of advertising. On page seven sits this gem: "AT&T did not file this lawsuit because Verizon’s 'There’s A Map For That' advertisements are untrue; AT&T sued because Verizon’s ads are true and the truth hurts." As for AT&T's claim that the maps used to highlight AT&T's 3G coverage are unfair? "AT&T does not like the truthful picture painted by that comparison," says Verizon.

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andunn

join:2001-09-06
Linn Creek, MO

The Truth hurts

Love it. lol

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT

You know folks...

I am getting a LITTLE BIT MORE than upset at people saying that Verizon has the better network and at people bashing AT&T.

AT&T has a VERY VALID point here and it is completely unfair after they're spending so much money on keeping up with upgrades that they now have to endure this kind of unfair, negative attack.

Verizon..you stop those ad's RIGHT NOW. Or AT&T will roll out THEIR reply. And God help you if they do.

»www.youtube.com/watch?v=TK_FruPs···=related



--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!
dynodb
Premium,VIP
join:2004-04-21
Minneapolis, MN

Re: You know folks...

What's so "unfair" about it? It's an apples-to-apples comparison of 3G coverage. It's a widely acknowledged fact that Verizon does have the better network; why wouldn't they point that out?

It's great that AT&T is addressing the issue, but let's not pretend it doesn't exist. If one company compares favorably in a given category, of course they're going to contrast and compare against the competition.

canesfan2001

join:2003-02-04
Hialeah, FL

Re: You know folks...

You obviously missed the sarcasm.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: You know folks...

Rick and sarcasm against AT&T... say it isn't so.

Personally, I don't really mind VZW pointing out that AT&T's 3G footprint outside of many cities is less than impressive.

I do find that they're twisting the facts showing that people are 'out of touch' showing the image of Twitter not working where 3G does not exist is a bit much, and probably the only valid part of any complaint.

To me, it doesn't matter, as service in general works for me, and is relatively cheap.
--
Canada = Hollywood North
dynodb
Premium,VIP
join:2004-04-21
Minneapolis, MN
said by canesfan2001:

You obviously missed the sarcasm.
Apparently so. Between fanboys and haters, you never know around here.
jjeffeory

join:2002-12-04
USA
It's unfair because ever company is only to say that they're the best, not show it at the detriment of another poor little company

Rogue Wolf
Ate Your Homework, And Framed The Dog

join:2003-08-12
Troy, NY

Re: You know folks...

Firstly, I laugh at the idea of AT&T being referred to as "another poor little company". And secondly, if an advertisement uses truth, why can't it be valid? Do we rule out "taste test" commercials because it raises one company above another? How about "we deliver faster than the other guys"? Is all that "unfair"?
--
Hexadecimal humor really turns me 0FF.

ropeguru
Premium
join:2001-01-25
Grafton, WV
How does AT&T have a valid point?? If Verizon has 26,000 square miles of 3G coverage and AT&T has 8,000 square miles of 3G coverage and is depicted as such on two different maps which clearly state "3G Coverage", how is AT&T's point valid??

Disclaimer: Numbers are fictitious and are used for illustration purposes only.
k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

1 edit

Re: You know folks...

said by ropeguru:

How does AT&T have a valid point?? If Verizon has 26,000 square miles of 3G coverage and AT&T has 8,000 square miles of 3G coverage and is depicted as such on two different maps which clearly state "3G Coverage", how is AT&T's point valid??

Disclaimer: Numbers are fictitious and are used for illustration purposes only.
At first they didn't say "3G coverage". And this all goes back to the average person theory. The average person will look at the pictures and go "oh verizon must be better because they have more color" which is what AT&T is trying to subtlety argue.
Do you really think that the average person knows what 3G is? 2G/EDGE? 4G? They don't care, I'll bet a poll will show that all people know is that 4G must be better because its one G higher than 3G. They just care if it works, and the real truth is that different devices and providers will work better/worse in the same area.

Edit: Actually I just think they didn't have that AT&T had coverage outside of the 3G coverage. My bad, its early.

ropeguru
Premium
join:2001-01-25
Grafton, WV

Re: You know folks...

I think your edit is what the hooplah is all about with AT&T. But advertising says you should compare apples to apples which is what AT&T did do. They showed their 3G coverage map to AT&T's 3G coverage map and it was clearly stated on both that is was 3G.

If you want to argue the whole, the average person doesn't know thing, then we need to get rid of all the advertisements like "Only Chevron Gasoline has Techron". What in the hell is Techron and of course on Chevron has it because that is what they decided to name it. And how about we get rid of all the other commercials that show someone doing something with a product that there is no way in hell that it would REALLY work that way. At least here Verizon stipulated UP FRONT that is was 3G vs. 3G and not our coverage is better then theirs.

BF69
Premium
join:2004-07-28
Camden, TN
said by k1ll3rdr4g0n:

And this all goes back to the average person theory. The average person will look at the pictures and go "oh verizon must be better because they have more color" which is what AT&T is trying to subtlety argue.

Do you really think that the average person knows what 3G is? 2G/EDGE? 4G? They don't care, I'll bet a poll will show that all people know is that 4G must be better because its one G higher than 3G. They just care if it works, and the real truth is that different devices and providers will work better/worse in the same area.
So the truth is "unfair" because the "average" person is too stupid to understand it?
k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

Re: You know folks...

said by BF69:

said by k1ll3rdr4g0n:

And this all goes back to the average person theory. The average person will look at the pictures and go "oh verizon must be better because they have more color" which is what AT&T is trying to subtlety argue.

Do you really think that the average person knows what 3G is? 2G/EDGE? 4G? They don't care, I'll bet a poll will show that all people know is that 4G must be better because its one G higher than 3G. They just care if it works, and the real truth is that different devices and providers will work better/worse in the same area.
So the truth is "unfair" because the "average" person is too stupid to understand it?
Right.
Think about different companies advertise. Do they say "average 3G speeds on our network is blah..."? Instead what they advertise is "3G speeds up to..." to the average person they think they will get the max (look at people who have DSL, some people pay for 6 down but get what maybe 5.5 down due to distance from the CO), and then AT&T had to change their verbage to include "up to" but still you know how many people will sit there and say "AT&T sucks because I am not getting 6"?

fifty nine

join:2002-09-25
Sussex, NJ
kudos:1
said by k1ll3rdr4g0n:

Do you really think that the average person knows what 3G is?
The average person? No. The average iPhone user? Yes, absolutely. And this ad was targeted at smartphone/iPhone users, not just people who do voice only.
k1ll3rdr4g0n

join:2005-03-19
Homer Glen, IL

Re: You know folks...

said by fifty nine:

said by k1ll3rdr4g0n:

Do you really think that the average person knows what 3G is?
The average person? No. The average iPhone user? Yes, absolutely. And this ad was targeted at smartphone/iPhone users, not just people who do voice only.
Good point, I agree. Apple kind of made sure people knew what 3G was by putting it in the product name "iPhone 3G/S"

Steve B
Premium
join:2004-08-02
Seattle, WA

1 edit
What is unfair again? The fact that AT&T chose to ignore clear signs that its network needed upgrading in the past? The fact that AT&T users from all over are sreaming about how AT&T's network sucks? The fact that AT&T had all this time to fix the problem and are just now doing it?

Verizon has every right of way here and has extremely smart business sense in doing these ads. That is how business competition works. Don't cry because your idol company has been knocked down.

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT

Re: You know folks...

said by Steve B:

What is unfair again? The fact that AT&T chose to ignore clear signs that its network needed upgrading in the past? The fact that AT&T users from all over are sreaming about how AT&T's network sucks? The fact that AT&T had all this time to fix the problem and are just now doing it?

Verizon has every right of way here and has extremely smart business sense in doing these ads. That is how business competition works. Don't cry because your idol company has been knocked down.
lol...AT&T..my idol company?
I think you missed the intended humor in my post...hence the commercial i posted.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!

Steve B
Premium
join:2004-08-02
Seattle, WA

Re: You know folks...

LOL, its happened before. Sometimes I don't see the joke right away....O_o...sorry. :-D

Selenia
I love Debian
Premium
join:2006-09-22
Lanesboro, MA
kudos:2
Reviews:
·Verizon Online DSL
·AT&T Wireless Br..
·Verizon Wireless..
said by Rick:

said by Steve B:

What is unfair again? The fact that AT&T chose to ignore clear signs that its network needed upgrading in the past? The fact that AT&T users from all over are sreaming about how AT&T's network sucks? The fact that AT&T had all this time to fix the problem and are just now doing it?

Verizon has every right of way here and has extremely smart business sense in doing these ads. That is how business competition works. Don't cry because your idol company has been knocked down.
lol...AT&T..my idol company?
I think you missed the intended humor in my post...hence the commercial i posted.
It is funnier before someone has to explain it, trust me Steve LOL. Looks like you missed out :P
jjeffeory

join:2002-12-04
USA
What's unfair is that screaming customers can't get something to happen, but a truthful competitor is getting this much attention from at&t. There's something unfair about that!

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
Reviews:
·AT&T DSL Service

1 edit
said by Rick:

AT&T has a VERY VALID point here and it is completely unfair after they're spending so much money on keeping up with upgrades that they now have to endure this kind of unfair, negative attack.

Verizon..you stop those ad's RIGHT NOW. Or AT&T will roll out THEIR reply. And God help you if they do.


Really? I mean like cry me a river.

(Edit) Sorry, I too missed the sarcasm. I'm used to people defending AT&T no matter what stupid carp they pull. My bad, apologies.

I hope AT&T and Verizon go to WAR. As in they decide to roll out services (FIOS, U-Verse, etc) in each other's area. Then watch AT&T get it's ass kicked....
--
"Fascism should more properly be called corporatism because it is the merger of state and corporate power." -- Benito Mussolini
jjeffeory

join:2002-12-04
USA
It's all good for us! Let them go at each other. Verizon: keep it up!. at&t: respond! Come one, roll out YOUR reply!
Abu Maryum

join:2000-12-30
Brooklyn, NY
Rolling on the floor, laughing out loud. I could not abbreviate that as what you've said was just TOO funny.
--
"For Allah Has The Power To Will All Things."
Al-Quran
matrix3D

join:2006-09-27
Middletown, CT

I Can Only Hope

I can only hope that this will cause AT&T to suddenly begin actually investing in their network after this case has been dismissed. Coverage here in CT is great, but based on anecdotal reports on this site and elsewhere, it sounds like anywhere that's metro has serious performance problems.
chemaupr

join:2005-06-06
Alexandria, VA

Re: I Can Only Hope

Is hard to invest more when you have to pony up so much money for to Apple in Hardware and plan fees... Which is the reason VZ first declined the iPhone

Pirate515
Premium
join:2001-01-22
Brooklyn, NY

Re: I Can Only Hope

said by chemaupr:

Is hard to invest more when you have to pony up so much money for to Apple in hardware and plan fees... Which is the reason VZ first declined the iPhone
While I could be wrong as no one really knows why negotiations between Apple and VZ broke down, but the rumor has it that the main reason was because VZ wanted rights to cripple customize iPhones any way they see fit before selling them to customers as they do with most if not all of their other phones. As most of you know, Apple likes having full control of their hardware and software, so allowing this was a big no-no for Steve Jobs. Then Apple went to AT&T, who has agreed to sell it as is with no customizations of their own, and struck a deal.

Also, Apple had plans to sell the iPhone internationally, and given that Europe, which is mostly GSM and a huge market for Apple as well, it was a no brainer to make the iPhone a GSM handset and then to go with AT&T, which is one of the GSM carriers here in the US.
--
Ask me no questions, and I'll tell you no lies...
A MESSAGE to the RIAA and the MPAA: You shouldn't wound what you can't kill...
dynodb
Premium,VIP
join:2004-04-21
Minneapolis, MN

Re: I Can Only Hope

How much more could Verizon cripple the iPhone than Apple has already? Disable the phone from ringing?

The way I read it, Apple wouldn't allow 3rd party resellers (like Best Buy) from selling the iPhone, and that was a deal killer for Verizon. Apple supposedly wanted a cut of subscription fees too.

skuv

@rr.com

Re: I Can Only Hope

Apple wouldn't allow 3rd parties to sell the iPhone?

Best Buy and Wal-Mart sell iPhones, so I don't see how that could have been part of the reason Verizon didn't want the iPhone.

Matt
All noise, no signal.
Premium
join:2003-07-20
Jamestown, NC
kudos:12

Re: I Can Only Hope

said by skuv :

Apple wouldn't allow 3rd parties to sell the iPhone?

Best Buy and Wal-Mart sell iPhones, so I don't see how that could have been part of the reason Verizon didn't want the iPhone.
They wouldn't at first. My local ILEC resells AT&T service and they weren't allowed to sell the iPhone for well over a year after the 3G release.
--
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Pirate515
Premium
join:2001-01-22
Brooklyn, NY

Re: I Can Only Hope

said by Matt:

They wouldn't at first. My local ILEC resells AT&T service and they weren't allowed to sell the iPhone for well over a year after the 3G release.
Apple and AT&T actually changed the purchasing process when iPhone 3G came out. With the original one, customers paid full retail price for it, activated online, and AT&T paid Apple a certain amount of money per month for every account with iPhone on it. Since 3G one came out, AT&T buys it at full price from Apple, sells it to customers at subsidized price (provided that they are eligible) and charges ETF to those who jump ship early.

I guess since now Apple gets paid for every iPhone upfront, they have allowed other stores such as Best Buy, Walmart and soon Radio Shack to sell them as well. With the previous arrangement, keeping track of all these other channels would have been hell for Apple.
--
Ask me no questions, and I'll tell you no lies...
A MESSAGE to the RIAA and the MPAA: You shouldn't wound what you can't kill...

sdialect

join:2000-10-02
Jacksonville, FL
Amen!!! VZ is notorious for crippling their phones with prop. software. When Moto RAZR was the hot thing, Motorola Phone Tools was useless on the VZ units out the box.
--
Life goes on...

Matt
All noise, no signal.
Premium
join:2003-07-20
Jamestown, NC
kudos:12
said by matrix3D:

I can only hope that this will cause AT&T to suddenly begin actually investing in their network after this case has been dismissed. Coverage here in CT is great, but based on anecdotal reports on this site and elsewhere, it sounds like anywhere that's metro has serious performance problems.
AT&T invests quite a bit in their network, I believe about $7 billion this year alone. The problem is Verizon, even without the glaring capacity issues of AT&T has still invested more, a tad over $8 billion this year I believe.

What it boils down to is AT&T is hampered by GSM spectral inefficiency compared to CDMA (5MHz channels vs 1.25MHz channels) which means less users per tower, less 3G deployed which means those users occupy that channel longer, and they are still not spending as much as Verizon to upgrade the network. Throw 10 million or so data hungry iPhone users into that mix and AT&T was destined to fail. In areas where AT&T has deployed their 850MHz spectrum people are generally reporting much better and much more consistent performance however, so the news is not all that bleak. That is unless you bring up that Verizon is already deploying 4G LTE and AT&T won't until sometime in 2011.
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icp1
Premium
join:2000-10-13
Saint Louis, MO

maps vs ads

I have no problem with the maps in the adds, it's good marketing, but when they show people checking their device in the ads like they have no service at all is quite misleading.

See 10 replies to this post
theeinstein
Premium
join:2003-07-31
Fernandina Beach, FL

Oh Yea..

Let's revisit the attempts by ALL carriers EXCEPT Verizon to shutter the requirement for cell sites to run for a minimum of 8 hrs during a prolonged power outage.. This stuff started after Katrina.... All the carriers lobbied against it EXCEPT Verizon.. WHY well Verizon ALREADY does this in most cases.

You pay for what you get!! once again this stands true.. Burn AT&T Burn..

JoeIac
Premium
join:2009-03-02
MA
Reviews:
·Verizon FiOS

Re: Oh Yea..

Totally Agree, Verizon costs more, and sometimes they lock down their network too much, but the performance I've seen has made it quite worthwhile.

And when you figure in the gimmicks and look at how many minutes a month we save from being on verizon with in calling, and the 10 favorite numbers feature, a comparable plan (without them) on ATT would cost a fortune
theeinstein
Premium
join:2003-07-31
Fernandina Beach, FL

Re: Oh Yea..

Yea... you get what you pay for... Pretty amazing the length that corporate America will go to.. simply to stifle the truth!
glinc

join:2009-04-07
New York, NY
Yea, it was funny when the black out in NY occurred and Verizon was the only one with service hahaha...all other carriers had no service at all
jay_rm

join:2002-04-12
Netville

Yep

AT&T service plain sucks outside major metro areas and interstate corridors.

PLUS, AT&T is.......well.......AT&T - 'nuff said.
--
3500/512 5.7 GHz Motorola Canopy Wireless; FoxValley.net
'It looks just like a Telefunken U47 !'

donpete

join:2001-02-15
Eau Claire, WI

Re: Yep

I could agree with you on that issue. AT&T has ignored north west Wisconin for 3g service . I live in Eau claire WI and I have to go 100 miles to find 3g service for my I Phone. That is totally unacceptable. AT&T needs to provide 3g service for all, not a select few cities!
--
We are only pawns in the chess game of life!

optemino

join:2009-10-13
Patterson, CA

Who cares about Verizon

Normally I wouldn't care about bashing other networks for more customers, but AT&T *no matter how crappy their network is* still has a more viable technology. CDMA, EVDO REV.A, all of that is dead technology, if they want to advance, it's all aobut LTE. Unless Verizon fixes the technological gap and provides DECENT SMART PHONE CHOICES AT REASONABLE PRICES W/ GOOD ETF, then I will never switch.

Then you gotta remember Verizon has Vodafone backing them up, AT&T is the remnants of the former baby bells.

Verizon should just stop and give up on life already, none of my family will ever have a verizon phone.

JoeIac
Premium
join:2009-03-02
MA
Reviews:
·Verizon FiOS

Re: Who cares about Verizon

Verizon is already piloting LTE, something AT&T wont start to deploy until i believe another poster said 2011, also they're releasing decent smartphones, the droid being one example, which they couldn't even lock down / didn't lock down, and the ETF makes sense, its not fair that someone could walk into a verizon store pickup a droid for $199, cancel the plan, pay another $175, so $~375, then sell it as unlocked / no contract for $500 on ebay and make a profit. I'm surprised AT&T didn't come up with the idea first.

Verizon's FAR from perfect, but they keep expanding and improving their already superior network at a far greater pace than AT&T... That's what really counts in all of this, that verizon is doing more right here right now to make their network better and better, and at&ts spending money too, but they have to play catch-up now, and are spending less than verizon... how does that make any business sense?

I think the gap is going to keep growing until AT&T looses the iPhone and customers start leaving. Then maybe they'll take a hint.
fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3
Well, since LTE is still rather new and not really deployed.. how in the word can you even say that?? CDMA REV A was supposed to be a great tech too... but when it came out, it had limitations.. we're not 100% sure of the quarks of LTE yet.. it could have problems too..

Honestly, there's nothing wrong with CDMA at the moment.. and it CAN be made where voice and data can work at the same time if they wanted to do upgrades with it.. I mean, yes, the next technology should be better than the next.. but, it's yet to be "seen"...

As for "ATT" being remnants of former baby bells.. umm.. really? You do realize that Verizon is remnants of other pieced together networks too.. Just becuase Vodafone is backing them up means nothing in the larger scheme of things.

Matt
All noise, no signal.
Premium
join:2003-07-20
Jamestown, NC
kudos:12

Updated Ads

I've noticed that all the Verizon ads have been updated to say, "Voice and data coverage is available outside of 3G areas" and when I was in the Verizon store an hour or so ago, all the marketing material has been updated to reflect that the maps show "3G Broadband Coverage" rather than simply 3G.
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drew
Premium
join:2002-07-10
Port Orchard, WA
kudos:6
Reviews:
·wavebroadband

Re: Updated Ads

It's sad, because there wasn't anything misleading to the maps if you actually looked at them. The "at a glance uninformed consumer" look is where they were maybe a tad wrong.
--
Come play Mafia! | My Picture Blog

tomkb
Premium
join:2000-11-15
Tampa, FL
kudos:5

My personal favorite of the bunch

»www.youtube.com/watch?v=ynGsoCnuY80

Hextall
Maybe If You Reboot
Premium
join:2002-02-04
Macungie, PA

1 edit

Commercials

I love the IPhone, and AT&T in my neck of the woods has been better than Verizon (I realize that is more the exception than the rule).

That being said, I think the commercial campaign is brilliant.
--
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thender
Screen tycoon
Premium
join:2009-01-01
Brooklyn, NY
kudos:1
Reviews:
·Optimum Online

1 edit

In NYC, AT&T doesn't have a leg to stand on.

I laugh when I see people walking down stairwells from their offices trying to get reception. I get business calls on the subway and in numerous buildings where people can't get service.

The call I get waiting for the train, or on 30th st in a building AT&T can't get service into that would have went to a competitor if I hadn't picked up makes the difference in price between AT&T and Verizon every month.
--
Macbook repair in NYC

sotbill

@sbcglobal.net

Elephants and Anteaters..

apples to oranges to pineapples...

3g is not 3g...

Verizon's 3g is already at top speed and slower than at&t.. as their 3 g is different. at&T's 3 g is really 3.5g and will run up to 7.2megs as they they have been slowly building up their back haul to handle its rollout this fall. Something that is already build in.. Verizons 3g does not allow you to download spreadsheets while on a call, at&t's 3.5 g does that already. If you compare features at&t's 2.5 g is closer to verizons' technolgy other than its top speed. If you compare the 2.5g att map with verizons map, you will see that they are pretty much equal.. so that other than verizon being a bit faster, att has the same coverage area. If you then overlay the 3.5 g on top where you get 7.2 megs this fall and get 3.1 megs now with dual links, ie phone and data together, you see what verizon will have next year in roughly the same locations.. so yes.. apples to pineapples..

coverage... because att came from the old phone companies, back in the days of a and b carriers att did not have a footprint on the east or west coast and did not have the better 800mhz band that only one telco carrier and one non carrier could have. later when pcs bands opened up, third and fourth carriers could come in in the 1900 bands which suck when it comes to penitration of buildings... So the so-called-third and fourth carriers are at a huge disadvantage with the same amount of towers. This hurt att on the west and east coasts. Now that the 700 mhz auction is complete and with verizon buying altel. Verizon had to get rid of duplicate a and b bands and other carriers could then buy some of these bands. At&t did buy them and are deploying the 850 bands in the east and west coasts.
Again, apples to pineapples. Is the add fair?? Not really, as its taking at&t 3.5's deployment and comparing it to verizons 3.0 deployement without explanation. Is that important enough to prevail?? Why not compare the at&t 2.5g to verizons 3.0g.. After all, the 2.5g acts more like verizons 3.0g that has so many limitations. So its all in the name of the numbers?? What if at&t renames its 3.5g to 4.0g... then it puts it 8 months in front of verizon. again.. its all in the names. At&T picked the 3.5g early on becuase it was a better and more expandable technolgy till lte matures.
When at&T finally goes to lte, it will be more mature that what verizon has already deployed?? yes, but you can argue either way.

Whos right??

Verizon will make you buy a new handset more often, one could argue as a 3gs handset today will last longer. Is that important to those who want a new handset every 12 months??

Is the ad correct..

about as correct as comparing a 3year old elephant to a 3 year old anteater.. After all, both are "3" years
old.

I dont believe the anteater lives near as long, but he does eat ants and he's 3 years old.

RRedline
Rated R
Premium
join:2002-05-15
Williamsport, PA

Re: Elephants and Anteaters..

sotbill, you can write a wall of text defending ATT, but it doesn't change the fact that Verizon has a much better data network than ATT does. In most places in the US, you can get much better data speeds from Verizon.

EDGE sucks, and yet most of ATT's towers support only EDGE.
--
One nation, under Zod!

FastiBook

join:2003-01-08
Newtown, PA

1 edit

Truth can hurt...........

"You want to ditch an iphone for ....... the droid? *tries to understand*

If your service is having an issue instead of standing there staring at device expecting it to be resolved with just time, how bout call att and sew what's going on. Sometimes it's a setting somewhere in their device handling system that just needs a reset. If you live in an area without any 3G coverage, why are you having an iPhone 3G, you could just as easily have bought a much less expensive phone & a iPod touch till 3G was ready in your area...

In any case, anyone who is clamoring for a droid likely has not even put their hands on one yet, nor realized it's not possible to do data + voice at the same time using vz or sprint's network. Talk about not being able to do more than one thing at a time, they fail to make people aware of that huge shortfall.

And also, their 3G maxes out at less than half the max speed of att's 3G. 1.4 mbits vs 3 mbits and soon upgrades. Big red isn't planning speed upgrades, while 7plus mbit will be rolled out by end of 2010 on blue, then LTE after that.

Sounds like you're disappointed at being stuck in EDGE land, which by the way is all most as fast as EVDO's lower end. Data speeds below EVDO drop down to slower than dialup, whereas EDGE not only has better coverage, but you also can fall back onto GPRS.

ATT has the fastest netowork, even if they are somewhat behind in "3G" coverage due to an agonizingly complicated build-out process stemming from things earlier in the decade."

Posted that after someone on another forum played the "poor me i live outside the blotches on att's map, but got an iPhone anyways" card.

- A
--
LETS GO METS!

huntml

join:2002-01-23
Mullica Hill, NJ

2 edits

Re: Truth can hurt...........

said by FastiBook:

And also, their 3G maxes out at less than half the max speed of att's 3G. 1.4 mbits vs 3 mbits and soon upgrades.
EVDO Rev. A maxes at 3.1 Mbps theoretically with real-life speeds in the >2.5 range being typical. HSPA 3.6 maxes out around 3.2 typically. So there is some difference at the high end.

But ATTM has a much smaller 3g footprint, and even within that footprint they have proportionally lot more problem areas with capacity and backhaul issues; so it's much more common to see ATTM subs who can't get close to top speed in typical usage. Not to mention the annoying connection drops, latency problems and random slowdowns experienced by a lot of ATTM users in a lot of places.

As always, YMMV when talking about networks, but there is not doubt that ATTM's network is a poor second- no, third, behind Sprint too- in overall quality nationwide.

quote:
Big red isn't planning speed upgrades, while 7plus mbit will be rolled out by end of 2010 on blue, then LTE after that.
According to what I've read, e.g., »www.engadget.com/2009/05/27/atan···t-plans/, it'll be more like the end of 2011 by the time ATTM finishes the 7.2 upgrade. By that time according to VZW's announced plans, they will be well into their LTE rollout.

quote:
Sounds like you're disappointed at being stuck in EDGE land, which by the way is all most as fast as EVDO's lower end.
Sounds like you are using a *very generous* definition for 'almost as fast.'

EVDO is usually above 500kbps. EDGE generally maxes out at around 200kbps and in many places is a good deal less. I see A LOT of EDGE where I live (even though the area is supposedly covered by UMTS according to ATTM's maps) and at least here, EDGE speeds in the 110-150kbps range are typical. My understanding from other ATTM subs is that this is typical elsewhere too, and consistent EDGE speeds approaching 200kbps are rare.

In any event, ATTM EDGE is nowhere near 'almost as fast as EVDO's lower end.' Not even on paper, much less in the real world.

Oh, and YOU neglect to mention that on EDGE, the UMTS simultaneous voice/data advantage goes out the window as well.

quote:
Data speeds below EVDO drop down to slower than dialup, whereas EDGE not only has better coverage, but you also can fall back onto GPRS.
1xRTT and GPRS are pretty similar, both generally slightly above dialup speed, say in the 60kbps range. But this isn't really much of a differentiator between the two carriers nationally, because both ATTM and VZW have similar, very high (>90%) geographical EVDO and EDGE and/or UMTS coverage.

quote:
ATT has the fastest netowork, even if they are somewhat behind in "3G" coverage due to an agonizingly complicated build-out process stemming from things earlier in the decade.
It is true that ATTM has had some technical and resource issues that VZW didn't have to deal with, but much of that was due to decisions that were entirely within ATTM's hands. But never mind all that, those decisions were made a handful of years ago, which is like an eon in technology time. They have had years now to fix their network and have skimped. Fact is, they made financially conservative decisions in building their slowly, building out just fast enough to make plausible marketing claims all along, and it shows. Even now, as far behind as they are in 3g deployment, even after the record years of growth in subs and revenue they've had since the iPhone launch, VZW STILL outspends them on network capex.

That tells you all you need to know right there.

I'm no VZW fan, I've never had them as my carrier, they are too expensive and up until recently their policies around handset selection and user control were completely intolerable in my opinion (part of the reason I started with Sprint and stuck with them is because they've always had a good network where I live, have always been relatively inexpensive, and have always released geek-friendly handsets).

But credit where credit is due, they have a much better data network than ATTM, it is no comparison. And seeing people like you making misleading and in some cases factually incorrect excuses for what is to my mind an inexcusable performance on ATTM's part is galling. If YOU are an ATTM sub, you should be more pi**ed than anyone; you shouldn't be making excuses for them.

ATTM has no one but themselves to blame for where they are. I carry an ATTM phone too, I speak from personal experience when I opine that their network does not perform as well as it should, and nowhere near as well as VZW's or even Sprint's overall nationally.

Their claim for years now of having 'America's fastest 3g network' is technically true, but the quality of service on and geographic reach of that network have made those claims so very misleading as an indicator of what sort of service a typical user might expect on ATTM. Far more misleading in fact than anything VZW has said in its recent ads, which are largely true. (Even ATTM has not disputed the truth of the '5x 3g network' claim at the heart of VZW's campaign.)

I am glad VZW is attacking ATTM. Its management hasn't listened to customers' complaints about their network for years now, maybe they will finally listen to a competitor and actually step up.

Maybe this will be the impetus to finally take some of the power away from the bean-counters and marketing types who have run that company for so long, and give it to the engineering people, who have been undervoiced.
bac522

join:2003-08-04
Manchester, NH

Oh the irony

Companies that have regional phone monopolies in their territories suddenly pouting when then have to actually compete. AT&T either grow up or go home, but using the courts to battle your wars is just a pathetic attempt!

mmainprize

join:2001-12-06
Houghton Lake, MI

1 edit

Verizon "Can you here Me Now" AT&T

Verizon is just doing they normal ad here "Can You HERE Me Now" and it is AT&T that is hearing them now.

I didn't think i would read this whole blog and not see those words.
Echostar

join:2009-09-30
luxembourg

Verizon Better Watch Their Butts

AT&T will put some whoop-ass on VZW by buying the pathetic Vodaphone, and ipso-facto own a chunk of VZW. The ads and the legislation will stop. And all will be better again. Better yet, VZW will fall for the bait about saving Vodaphone only after AT&T blew the purchase price sky high, effectively stopping the new debt-ladden VZW unable to support and upgrade their new companies infrastructure and the like. Hmmm. . . my money is on AT&T. They are, dare I say, the slimier of the two.

huntml

join:2002-01-23
Mullica Hill, NJ

3 edits

Re: Verizon Better Watch Their Butts

Won't happen. I don't think this FCC and FTC are anywhere near as laissez-faire about market concentration, and for AT&T to take an ownership stake in their principal wireless competitor would be highly challengeable on antitrust/anti-competitive grounds.
Abu Maryum

join:2000-12-30
Brooklyn, NY
What is pathetic about Vodafone? Did you mean Tracfone? Do you understand that Vodafone is one, a British company and two the leading mobile carrier in the world?
--
"For Allah Has The Power To Will All Things."
Al-Quran

hapslady

@rr.com

Verizon vs. AT&T - I'm confused!

This whole lawsuit thing has me very confused! I read a news article dated August 2008 that said Verizon bought AT&T. Now, there are these ads and lawsuits! What's the truth?

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