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Verizon Tops JD Power Network Quality Study
In Five of the Six Geographical Regions Tracked
by Karl Bode 11:57AM Thursday Aug 25 2011
JD Power and Associates today released the second volume of their 2011 Wireless Network Quality Performance Study. According to the company's press release, the study tracks network quality for calling, messaging and data based on 10 problem areas: dropped calls; calls not connected; audio issues; failed/late voicemails; lost calls; text transmission failures; late text message notifications; Web connection errors; email connection errors; and slow downloads. Verizon continues to dominate the JD Power charts, topping these latest rankings in five of the six geographic regions tracked (Mid Atlantic,Northeast, Southeast, Southwest and West. The lone exception was the North Central region, where U.S. Cellular took top honors.

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thegeek
Premium
join:2008-02-21
right here
kudos:2

While AT&T Sucks Balls

AT&T was consistently last in these studies according to the charts in the linked articles. One region AT&T was not last, the others they were last or tied for it.
en103

join:2011-05-02

Re: While AT&T Sucks Balls

Sprint didn't fare much better tied for last in all but 2 markets), and T-Mobile wasn't a whole lot better (3/5 in most markets).
ssavoy
Premium
join:2007-08-16
Dallas, PA
Reviews:
·Anveo

Their billboards

Verizon's billboards claim their 4G LTE is twice as fast as AT&T. Did anyone else expect better?

With their respective towers around me:

AT&T 3G: 5-6mbps
VZW 4G: 10mbps
VZW 3G: 600kbps

I find it odd how bad VZ 3G is around my area when the same towers have LTE gear and are fiber-fed.

C_Chipperson
Monster Rain
Premium
join:2009-01-17
00000
kudos:3

Re: Their billboards

using the speedtest.net app on my moto droid, and depending on time of day my downstream 3g speed varies from 300kbps to just about 2,000kbps. Some times it is horrendous, others it's great. My wife's 4g thunderbolt, is always fast (10+mbps)
RDC17

join:2011-05-15
Baltimore, MD
Because Verizon isn't going to spend money to update their CDMA and EVDO network. It wouldn't offer much improvement and it will soon be dead.

It's a lot cheaper for ATT to update their HSPA network. Where they have fiber backhaul in place all they need to do is update the software at the base station to get 21mbit/42mbit HSPA+.

cableties
Premium
join:2005-01-27

Re: Their billboards

But Verizon would gladly dish out money to JD Powers for their review....
--
Splat

Oh_No
Trogglus normalus

join:2011-05-21
Chicago, IL
Verizon does not have 4G yet.
They have LTE which is still a 3G rated technology.
LTE-A would be 4G.

C_Chipperson
Monster Rain
Premium
join:2009-01-17
00000
kudos:3

Re: Their billboards

said by Oh_No:

Verizon does not have 4G yet.
They have LTE which is still a 3G rated technology.
LTE-A would be 4G.

Correct, though it seems the common meaning of "4g" is actually "LTE" to 99% of people you would talk to. Kind of like people referring to HD-Lite or highly compressed HD signals as actual "HDTV"... sort of anyway

Oh_No
Trogglus normalus

join:2011-05-21
Chicago, IL

Re: Their billboards

If 99% of the people I would talk to think LTE is 4G then this country is doomed as they blindly follow marketing.

Hall
Premium,MVM
join:2000-04-28
Germantown, OH
kudos:2

Bring on the....

Bring on the "Verizon sucks here" posts

As well as "ATT is perfect for me here" posts

What people fail to grasp is these studies are for OVERALL quality, not your location.

winsyrstrife
River City Bounce
Premium
join:2002-04-30
Brooklyn, NY

Re: Bring on the....

What else is there besides me and mine??!


alg
Passionately apathetic
Premium
join:2001-04-10
Houston, TX
kudos:3
said by Hall:

Bring on the "Verizon sucks here" posts

As well as "ATT is perfect for me here" posts

What people fail to grasp is these studies are for OVERALL quality, not your location.

Hehe, it's happened more than once where I had full signal and good 3G speed on AT&T while my friends/coworkers on Verizon had no signal of any kind. Can't say I've had the opposite happen.
--
This is the way the world ends
Not with a bang but a whimper.
iFail 5G

join:2011-08-03

Re: Bring on the....

Must have never left the interstate

Corehhi

join:2002-01-28
Bluffton, SC

Well in my corner of the world

Verizon is king, no other cell company has as good of coverage as they do.
amungus
Premium
join:2004-11-26
America
Reviews:
·Cox HSI
·KCH Cable

No surprise

U.S. cellular seems to have slightly better coverage in a few random places, but otherwise, Verizon shares with them in many locations... Coverage wise, they are thus identical in most places.

I'm fine with my U.S. Cellular service. Far fewer issues than most other carriers, no contract, slightly lower price, and the same coverage/quality as Verizon.

i1me2ao
Premium
join:2001-03-03
TEXAS

except

for those like me who fall through the crack..
QLR

join:2009-06-23
Tallahassee, FL
Reviews:
·Comcast

What a shocker!

All I can say is that I have had no issues with my Verizon service in the southeast. I do miss Alltel, though. I almost forgot that USCellular existed; its GA/northern Florida network was sold to AT&T Wireless 7 years ago and the USC network in southeast Florida was sold to Alltel...