Verizon/Frontier Transition Going Smoothly In Oregon

said by hottboiinnc:

Those were also VZ products. NOT Frontiers. People need to get over about not being VZ customers now. if they wanted to stay VZ customers (for a short time longer) the state could have said "no sale" but instead decided to go ahead and approve the sale.

said by hottboiinnc:

at this point what else is there to do? those customers will never get those "add-ons" back as those (once again) are VZ products, NOT Frontiers. They should be glad that someone wanted to service them, regardless. VZ could have easily said they'll pull out of those areas and leave the copper to rot and a CO with nothing but an empty building.

said by bionicRod:

Out of curiosity, did anybody's bill go down with this decrease in service?

said by cdru:

Did anyone's bill go up when the services were introduced and the increase was specifically related to the new features?

For the services that were lost, regulators wouldn't have held up the sale even if it was explicitly stated that those services wouldn't be coming over. They were just value added and not part of the base service.

said by bionicRod:

Link? If that's true, if Verizon was selling FIOS for a certain price then just gave these services to consumers for no additional cost then I remove my objections. If these services were part of FIOS from the beginning, however, there needs to be a drop in price IMHO.

said by cdru:

As mentioned to here, none of those services were available when FiOS originally launched in my area with the exception of the online TV listings, and that can be had for free anyways at Tv.com, TVguide.com, etc.

Some of them are available as part of your subscription automatically with even the lowest level of service, but it's not part of the core functionality you pay for. It's like usenet once was or webspace your ISP may provide you. Yeah it's nice to have, and some people use it, but many didn't and most didn't decide on their ISP because they had really good webhosting.

said by bionicRod:

I read that story yesterday...I don't see where it says that any features were added for free after the fact. Do you work for Verizon? If not how can you say it's not part of what you pay for?

Well of course it's a part of what you are paying for.

said by bionicRod:

And now you're not getting it, but still paying for it. Should the bill stay the same?

said by cdru:

Yes. Because my bill wasn't adjusted previously because of it. My bill is the same as it was ~ 2 years ago when I signed my previous contract. If I'm not happy with the service I get when my existing contract expires, then I'll find alternates. If I'm happy with the service for the new contract price whatever that might be, I'll stay when Frontier.

Bitching and moaning about a few pennies worth of service isn't going to get you the features back.

said by hottboiinnc:

They should be glad that someone wanted to service them, regardless. VZ could have easily said they'll pull out of those areas and leave the copper to rot and a CO with nothing but an empty building.

said by Steve B:

Quite possibly because Frontier has been saddled with debt...cannot make good on commitments and has been trying to wiggle out of many of those commitments now.

said by hottboiinnc:

he gets that because Karl and the unions say so.

said by openbox9:

How do you determine that already? The sale only recently went final.

said by Steve B:

This site actually had the information regarding debt load.

said by openbox9:

And the debt information is public info and readily available in many locations. Are you confusing Fairpoint and Frontier regarding the commitments?

And whether you care or not is relevant when you want to berate a company for something that isn't accurate.

said by Steve B:

which will cause said customers being stuck with old technology...(4Mbps DSL) in areas.

said by battleop:

I guess that makes BBR the Fox News of Telecom.

said by n2ubp:

Ernestine: A gracious hello. Here at the Phone Company, we handle eighty-four billion calls a year. Serving everyone from presidents and kings to the scum of the earth. So, we realize that, every so often, you can't get an operator, or for no apparent reason your phone goes out of order, or perhaps you get charged for a call you didn't make. We don't care!

Watch this... [ she hits buttons maniacally ] We just lost Peoria.

You see, this phone system consists of a multibillion-dollar matrix of space age technology that is so sophisticated -- [ she hits buttons with her elbows ] even we can't handle it. But that's your problem, isn't it? So, the next time you complain about your phone service, why don't you try using two Dixie cups with a string? We don't care. We don't have to. We're the Phone Company.

said by NOYB:


Frontier tells The Oregonian they pulled that extra functionality (like remotely programmed DVRs) "based on concerns expressed by the cable networks" about "unauthorized distribution."