dslreports logo
site
spacer

spacer
 
   
spc
story category
Verizon's Dubious Math Skills
Trouble getting accurate info on data rates
by Karl Bode 09:32AM Wednesday Nov 14 2007
Eyeless writer had taken notice of last year's story about Verizon's dubious math skills and decided to call Verizon Wireless 56 times to see if they're consistent about informing customers when it comes to pricing. Only two questions were asked of the wireless carrier:

•What is the data overage rate for the basic 10MB data plan for $29.99?

•What is the data roaming rate in Canada on the Core Choice 450 plan?

However, the website found that 93% of the Verizon Wireless phone support employees they spoke to quoted the wrong rates, and only one employee answered both questions correctly. The video they've made tells the tale:



65 comments .. click to read