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story category Verizon's 'Weird' Anti-Spam Technology
How Verizon claims zero false positives
(old news - 09:07AM Tuesday Mar 20 2007)
tags: telco · spam · mail
Tipped by Loker See Profile
There's more criticism of Verizon's anti-spam technology over at Computer World, who claim that Verizon's latest anti-spam technology of choice -- Sender Call-back Verification (SCV) -- just doesn't work very well. "It also seems that Verizon doesn't apply SCV to mail from AOL or MSN. This means because you aren't one of the big services, you run the risk of Verizon blocking you simply because you fail the SCV test and you get an extra load on your mail servers from all of the extra verification connections." Verizon was forced to pay a class action settlement after their anti-spam technology blocked International e-mail in late 2004 -- though forum complaints continued long after that.

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Forums » Verizon's 'Weird' Anti-Spam Technology
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Post a:
kenyg

join:2001-02-09
Hatboro, PA

- verizon anti-spam

I ditched their email after they started blocking legitimate emails, yet I was still getting loads of spam. The blocked emails were not sent back to the original sender, but simply vanished into the ether (not in my spam folder either).

They provide a decent internet connection, but for email - forget it.
--
aye aye captain!

nixen

@redcross.org

Re: - verizon anti-spam

said by kenyg See Profile :

I ditched their email after they started blocking legitimate emails, yet I was still getting loads of spam. The blocked emails were not sent back to the original sender, but simply vanished into the ether (not in my spam folder either).
This is surprising, how? This is the same company who's initial subscriber email solution was the Post.Office messaging platform. Ech.

hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:

"though forum complaints continued long after that"

Really?

Why does this not suprise me.

Most of the forums could represent us in the Olympics for complaining!

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

RideRed
Vista needs a popup blocker for Vista
Premium
join:2005-06-18
USA

Re: "though forum complaints continued long after that"

With horrid providers like Verizon and Comcast I don't doubt it.

A lot of DSLR members gets tons of practice in being frustrated by these seemingly incompetent providers.
--
There's only 10 types of people in this world. Those who understand binary, and those who don't. 
DufiefData

join:2006-06-13
Gaithersburg, MD

Don't even try!

I no longer even dare try to make Verizon's e-mail work. Internet connectivity is OK...but for e-mail? I'd sooner use Hotmail! Seriously, get GMail or something similar.
bigjimc

join:2003-04-21
Middleboro, MA

Re: Don't even try!

I agree. I am trying to implement GMail for a small office and it is meeting with serious friction.

One guy wants to pop it to his computer and can't get remote access.
They don't offer IMAP or caching in Outlook. (I was told that people want to use outlook).

Whaaaaaaa.

I personally use Gmail and love it. This is just my personal 2 cents. They block a lot of spam. I would dare to say 99%.

I have used Gmail for business. Less than 50 accounts. for free. It is slick.

manfmmd
Premium
join:2003-01-14
Earth
clubs:

Re: Don't even try!

said by bigjimc See Profile :

I agree. I am trying to implement GMail for a small office and it is meeting with serious friction.

One guy wants to pop it to his computer and can't get remote access.
They don't offer IMAP or caching in Outlook. (I was told that people want to use outlook).

Whaaaaaaa.

I personally use Gmail and love it. This is just my personal 2 cents. They block a lot of spam. I would dare to say 99%.

I have used Gmail for business. Less than 50 accounts. for free. It is slick.
The "leave a copy on the server" option doesn't work?
--
huh? | AIM | The beauty of ignorance is indescribable.
bigjimc

join:2003-04-21
Middleboro, MA

Re: Don't even try!

It does work but you cannot pop it with exchange server 2000.

If each person does it stand alone and pops and then leaves a copy on the server, the remote access wont work and deleted emails wont delete from the server.

Its a mess.

But dang Gmail zaps the spam.

morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:

fix email


let's fix the spam and email problem. i'm having to abandon email more and more due to all the problems. i don't have the solution, but i'm sure someone does.

nixen

@redcross.org

Re: fix email

said by morbo See Profile :

let's fix the spam and email problem. i'm having to abandon email more and more due to all the problems. i don't have the solution, but i'm sure someone does.
Odd... I've had the same email address since September of 1995. I've used my email address in a number of easily harvest-able locations. About the only spam I get is when someone with me in their address book gets a worm or as the result of dictionary spamming. I just don't get that much spam in a day (though, the spam filters indicate a few thousand bogus messages get tossed per day).

Point being, there are workable mail solutions.

RideRed
Vista needs a popup blocker for Vista
Premium
join:2005-06-18
USA

Why do people even bother with Verizon email...

While sure, Verizon's email should always work, I don't know why people would bother. With great free-mail services (not to mention cheap 3rd party mail services) around why bother with an ISP's weak offerings?

The added benefit is not having to change your email addy if you change providers.

I haven't used an ISP's email service since Netcom.
--
There's only 10 types of people in this world. Those who understand binary, and those who don't. 

mikes60
Stop Socialism Now
Premium
join:2001-07-31
Boynton Beach, FL
·AT&T Southeast

Re: Why do people even bother with Verizon email...

Totally agree.

It seems that most ISPs just don't care enough about email to satisfy the "serious" user.

I love my BellSouth FastAccess connection, but I finally dropped their email and went to a 3rd party supplier. Haven't had a single problem since.

No port blocking, no lost emails, works from everywhere (hotels, airports, etc). Why anyone who depends on email would stick to their ISP- Verizon or BellSouth, as mentioned here, is beyond me. Especially when reliable email service is either free or very inexpensive- about $11.00 with my own domain that I can take with me, if necessary.
--
No good deed goes unpunished.
Lenagainster

join:2005-01-07
Silver Spring, MD
·VoicePulse
·DIRECTV
·magicjack.com

Why Verizon email is a PIA to use

If Verizon email took some pointers from gmail, it wouldn't be so bad. First of all, they DO, albiet on rare occasions, send legitimate email to the spam folder. That is why one has to choose the option to send spam to the spam folder rather than deleting it automatically. It has to be checked occasionally before it is deleted. Secondly, more spam leaks into the inbox. In order to inform Verizon that spam got through, one has to manually forward it as an attachment to spamdetector.notcaught@verizon.net. Then one must manually delete it from the inbox and delete the forwarded message from the sent mail folder.
With gmail, one just clicks on the box next to the errant spam and hits the "Report Spam" button. It's reported and it goes to the spam folder. In gmail, a one button click and a confirmation click is all that is required to delete all the spam from the spam folder.
If legitimate email winds up in the spam folder in gmail (it happened to me once in a year), one click sends it to the inbox and the problem is fixed at gmail's end. If legitimate email goes to the spam filter in Verizon (happened to me several times in a year), one has to send a copy as an attachment to spamdetector.update@verizon.net.
There is a lot of wisdom in the advice not to use your ISP as your email domain, so that when you change ISPs, you don't have to change your email address. If you have Verizon, that advice is even more important.

PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03

I think we're all agreed

Gmail.
st7860

join:2004-05-13
San Francisco, CA

Re: I think we're all agreed

said by PolarBear See Profile :

Gmail.
Gmail still hasn't implemented a folders feature yet.

PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03
·CableOne

Re: I think we're all agreed

said by st7860 See Profile :

Gmail still hasn't implemented a folders feature yet.

And they NEVER will. The point of Gmail is, you do not have to sort your messages to keep track of them, you simply search for the one(s) you want.

Also, you can apply labels to your messages, which is basically the same thing: it sorts your messages into categories. But, labels are even better: you can apply multiple labels to a message. Then, click on that label to see all messages with that label, just like clicking on a folder to see all messages inside that folder.

--
A computer lets you make more mistakes faster than any other invention, with the possible exceptions of handguns and Tequilla. -- Mitch Ratcliffe
st7860

join:2004-05-13
San Francisco, CA

Re: I think we're all agreed

thats why i'm not going to use it until they get folders. i would rather get a free 2 gigabyte live mail account that includes folders.

elios

join:2005-11-15
Springfield, MO

Re: I think we're all agreed

try using it with a real client like thunderbird and making folder in IT

PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03
Why wouldn't the labels feature be good enough for you? As I said above, they are just like folders, only better.
st7860

join:2004-05-13
San Francisco, CA
thats because I don't necessarily want to sort the mail. I just want to file it away into various folders like what most people do

PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03
·CableOne

Re: I think we're all agreed

So sorting and filing are not the same thing when referring to segregating emails? Crap, now I have to get rid of my filing cabinet. I thought it was for sorting.
--
A computer lets you make more mistakes faster than any other invention, with the possible exceptions of handguns and Tequilla. -- Mitch Ratcliffe

Rob A
Same Old Jets
Premium
join:2005-01-17
Pompton Plains, NJ

Simple Solution

Never use ISP email service.
Lenagainster

join:2005-01-07
Silver Spring, MD
·VoicePulse
·DIRECTV
·magicjack.com

backpedalling

The above thread got me thinking why I'm messing around with two email accounts, and I ought to shift to gmail exclusively. So I made gmail my default. In the first day, two emails bounced, one sent to Comcast and one to Worldnet.att.net. When I found the delivery failure notices, that gmail had sent to the spam folder, they indicated code 550 for abuse/spam. A day later, another email bounced, this time to AOL, I recovered the failure notice from spam folder, same reason (abuse/spam).

Now to choose. Do I go back to Verizon where I am unaware of any one ever sending me an email that didn't arrive, and never having my email bounce and getting occasional spam in my inbox, or do I stick with gmail where I rarely get spam in the inbox, but a significant number of my emails bounce and the failure notice goes to the spam filter? For me, mail delivery failure is unacceptable. Gmail is out, Verizon is in, until I find something better.
Forums » Verizon's 'Weird' Anti-Spam Technology


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