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Virgin Mobile's New $40 Prepaid Data Plan Has Huge Issues
Fluctuating speeds, page load issues...
While that new Virgin Mobile $40 unlimited prepaid data plan looks great on the surface, users in our forums note that they're having a lot of problems not only ordering the plan, but actually using the plan for web browsing. Not only did Virgin Mobile botch the initial launch, but users are reporting inconsistent and often pathetic speeds with the service (as in, sometimes struggling to best dial-up era speeds). One consistent complaint by users is that routing or caching server overload is resulting in incomplete page loads during browsing:
quote:
There are definitive problems with Virgin Mobile's unlimited offering now. I can confirm the problems exist whether you use their usb modem or their mifi. I bought the usb modem, and I had trouble, so I exchanged it for a mifi, and I continue to have trouble. Pages will not load at times. When they do load, it is usually after having to refresh several times. Images do not load well, and Flash-heavy sites bog down. I have Millenicom, too, and I am not having any of these issues with Millenicom. Seriously, the Virgin service is so poor, that I am considering cancelling after only two days.
A consistent complaint among Virgin Mobile users is that despite running on Sprint's network, Virgin Mobile service is immeasurably poorer than using Sprint's network directly. Many users in the same location find no performance issues when using Millenicom, another Sprint-powered no contract prepaid operator. We've dropped a line to Virgin Mobile to inquire about some of these problems. Impacted users (many of whom complain the company does not respond to e-mail support requests) may find some help by contacting Virgin Mobile's Twitter representative.
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glinc
join:2009-04-07
New York, NY

1 edit

1 recommendation

glinc

Member

Surprised??

This is Sprint network we're talking about. I would go with VZW $80 prepaid instead for a more reliable service.

Plus you get what you pay for. Cheap service = don't complain!

lighthouseJ
cheers
join:2005-05-02
Golden, CO

lighthouseJ

Member

Re: Surprised??

umm no way . . Verizon is so anti competitive and there prices are ridiculous. ..

battleop
join:2005-09-28
00000

battleop

Member

Re: Surprised??

True, but it seems to work.
Gami00
join:2010-03-11
Mississauga, ON

Gami00 to glinc

Member

to glinc
from the user's affected, they state that sprint's own version of it, using sprint's network is working just fine..

the issue is VM's version of it working on sprint's network is the faulty one.

Time
Premium Member
join:2003-07-05
Irvine, CA

1 edit

Time to glinc

Premium Member

to glinc
Sprint has excellent service, if you have the coverage. It may be bad in your area, but that certainly isn't the case for the entire country.

However, I do agree with your last point in regards to the service cost.
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4 to glinc

Member

to glinc
how much does VZ pay you to promote their network and services?

SLD
Premium Member
join:2002-04-17
San Francisco, CA

1 edit

SLD to glinc

Premium Member

to glinc
$40 is cheap?!? You guys have really been brainwashed.

aaronwt
Premium Member
join:2004-11-07
Woodbridge, VA
Asus RT-AX89

1 edit

aaronwt

Premium Member

Re: Surprised??

said by SLD:

$40 is cheap?!? You guys have really been brainwashed.
For cellular yes. But in 1998 I had 5mbs internet for only $16 a month. Compared to that it's expensive.(although after the $60 discount my FiOS 35/35 service is $30 each month.)

I've had the Virgin Mobile cellular broadband since it was first launched in 2009. My speeds are still the same now as it was back then. I'll easily hit over 1mbs speeds in some areas and less in other. As long as I have the fast connection I'll get over 500kbs speeds. But if it drops down to 1X speeds will suffer greatly. But this has always seemed to dependent on my signal strength.
iansltx
join:2007-02-19
Austin, TX

iansltx

Member

Re: Surprised??

Wait...how did you get 5M for $16?

SLD
Premium Member
join:2002-04-17
San Francisco, CA

SLD to aaronwt

Premium Member

to aaronwt
Are you writing about megabits and kilobits (per your capitalization), or megabytes and kilobytes?

TexasPlus
Don't Blame Me I Voted For The American
Premium Member
join:2004-06-16
Bedford, TX

TexasPlus to aaronwt

Premium Member

to aaronwt
said by aaronwt:
said by SLD:

$40 is cheap?!? You guys have really been brainwashed.
For cellular yes. But in 1998 I had 5mbs internet for only $16 a month. Compared to that it's expensive.(although after the $60 discount my FiOS 35/35 service is $30 each month.)
Right...In 1960, I paid 22 cents a gallon for gasoline.
That was then....it is NOW that counts.
iansltx
join:2007-02-19
Austin, TX

iansltx to glinc

Member

to glinc
Fanboy.

Seriously, Sprint's network is rock solid fro a 3G perspective in most of their service areas. It appears though that Virgin Mobile's overlay is crap. If Virgin Mobile added a few more internet egress locations, and upgraded the capacity of those locations, things would be just fine...
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: Surprised??

i don't see VM adding anything. Instead its the software that they use on the devices and how sprint routes their connection over the Sprint Network. Remember they're just the prepaid side of Sprint. Otherwise- samethings as sprint.
iansltx
join:2007-02-19
Austin, TX

iansltx

Member

Re: Surprised??

Sprint doesn't have a gateway in Walnut Creek, CA. Virgin Mobile does. Similar concept to how DataJack's TMo gateway is in Rackspace at Dallas...same as any other white-label TMo 3G provider.
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: Surprised??

which is something you're not required to have. If they did all the providers that pop up as resellers/private label providers wouldn't be able to put up.

hell. Kroger Company has their own cell company from Sprint.
iansltx
join:2007-02-19
Austin, TX

iansltx

Member

Re: Surprised??

It's a cost-cutting thing to have your own gateway, provided you push enough traffic through it.

That's why Millenicom MBB is $70 and Virgin Mobile MBB is $40.
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: Surprised??

it maybe cost-cutting but its not required that's my point. And as far as VM; they can afford to do that. Look who owns them. And they're making their $$ of people not being able to go over and go months without paying the bill. Thats where Sprint makes their $$$ to offset their post paid customers that don't pay. Prepaid customers make up for those.
iansltx
join:2007-02-19
Austin, TX

iansltx

Member

Re: Surprised??

VMo's $40 plan is below Sprint's ARPU by 20%+...
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: Surprised??

and i know this. i never said anything about it being below except that Sprint has their $$$ off those customers well before their contracted customers. They give those customers the same thing TMO does. cheap services if you do the month to month service.

iLive4Fusion
Premium Member
join:2006-07-13

iLive4Fusion to iansltx

Premium Member

to iansltx
said by iansltx:

Sprint doesn't have a gateway in Walnut Creek, CA. Virgin Mobile does. Similar concept to how DataJack's TMo gateway is in Rackspace at Dallas...same as any other white-label TMo 3G provider.
Haven't you heard, Datajack uses Sprint now
iansltx
join:2007-02-19
Austin, TX

iansltx

Member

Re: Surprised??

Wait, I thought they used Verizon...

iLive4Fusion
Premium Member
join:2006-07-13

iLive4Fusion

Premium Member

Re: Surprised??

said by iansltx:

Wait, I thought they used Verizon...
Yea I did too. But they once again have changed their mind. They told me in an E-Mail they are now using Sprint infrastructure, and it look's that way because their coverage map matches Sprint's native EVDO network.
iansltx
join:2007-02-19
Austin, TX

iansltx

Member

Re: Surprised??

So now DataJack offers nothing special over anyone else...hmph...

iLive4Fusion
Premium Member
join:2006-07-13

iLive4Fusion

Premium Member

Re: Surprised??

said by iansltx:

So now DataJack offers nothing special over anyone else...hmph...
Nope, it's more expensive than unlimited Virgin Mobile and neither can roam so might as well get the unlimited Virgin for $40 instead of the $50 for 5GB datajack on Sprint.
glinc
join:2009-04-07
New York, NY

1 edit

glinc to iansltx

Member

to iansltx
Fanboy? nahz.

1. I work at a Sprint store, so I sell Sprint, VM and Boost.
2. Have FiOS internet + TV at home.
3. For personal lines, I have 5 VZW cell for me and my family.

I take home everyday each Sprint store demo phone and I can tell you that there is a coverage difference between VZW and Sprint and a big one.

Also, even in the store I'm at. Sprint and Nextel service goes from 1 bar to none.
iansltx
join:2007-02-19
Austin, TX

iansltx

Member

Re: Surprised??

Interesting. I'm not in NYC so I can't prove or disprove what you're saying, however Sprint and AT&T actually have the best reception around here. Verizon isn't quite as good, fading out almost entirely in some campus buildings. T-Mobile fades COMPLETELY in some campus buildings.

YMMV
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4 to glinc

Member

to glinc
I call BS. Especially with roaming. Sounds more on the line of a VZ Fanboy that just doesn't work for them, or more less gets paid by both companies for pushing VZ online and Sprint in the stores.

iLive4Fusion
Premium Member
join:2006-07-13

iLive4Fusion

Premium Member

Re: Surprised??

said by hottboiinnc4:

I call BS. Especially with roaming. Sounds more on the line of a VZ Fanboy that just doesn't work for them, or more less gets paid by both companies for pushing VZ online and Sprint in the stores.
Roaming isn't that fantastic, especially when you have to drop a call to pick up roaming, or when your phone is constantly fluctuating between Sprint and VZW roaming or using 1X roaming data.
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: Surprised??

you can lock your phone to roam for that certain period of time and it works just fine.

iLive4Fusion
Premium Member
join:2006-07-13

iLive4Fusion

Premium Member

Re: Surprised??

said by hottboiinnc4:

you can lock your phone to roam for that certain period of time and it works just fine.
No, not on any of the newer smart phone's you can't. For instance, my EVO only has Automatic or Sprint.
DarnellP
join:2004-10-12
Las Vegas, NV

DarnellP to glinc

Member

to glinc
said by glinc:

This is Sprint network we're talking about. I would go with VZW $80 prepaid instead for a more reliable service.

Plus you get what you pay for. Cheap service = don't complain!
Gotta love the Verizon Kool-Aid™...
fiberguy2
My views are my own.
Premium Member
join:2005-05-20

1 recommendation

fiberguy2 to glinc

Premium Member

to glinc
Intelligent.

Virgin Mobile IS Sprint. It's the same network. Sprint's data network is just fine.

But, I can certainly see your point.. "cheap service - don't complain!" .... I can see how a rate plan has anything to do with how a network operates. So with that, are you saying that if you pay more for the actual Sprint name that its going to be a better experience just because you paid more? Are you trying to say that Verizon is going to be better because you paid more for it? ... with that thinking, the AT&T/apple iPhone service should be "da' bomb!!" compared to other services.

in short - doesn't work.

I had Sprint post paid service with a MiFi card.. turned it off and activated it on Virgin Mobile.. not a single difference for me with the service. This is MY experience and will be the foundation and basis for my opinions.

Reliability isn't measured in price alone, or the iPhone would be THE cell phone to have, cable TV would be better over satellite, and Cable Modems would be better than a Fiber line from Verizon.

Not to mention, there are plenty of tests, etc. that state the Sprint data network is one of the best out there.

compuguybna
join:2009-06-17
Nashville, TN

compuguybna to glinc

Member

to glinc
$80.00 for 5GB of data is highway robbery!!!!
said by glinc:

This is Sprint network we're talking about. I would go with VZW $80 prepaid instead for a more reliable service.

Plus you get what you pay for. Cheap service = don't complain!

tiger72
SexaT duorP
Premium Member
join:2001-03-28
Saint Louis, MO

tiger72

Premium Member

Get what you pay for

Seriously, why would Sprint undercut ITSELF with its own brand? Of course they're going to give you less capable access to their data network.
iansltx
join:2007-02-19
Austin, TX

iansltx

Member

Re: Get what you pay for

They're cutting their costs, not necessarily their service. Virgin Mobile is probably paying less for their bandwidth versus pushing it all out over SprintLink through a variety of internet access points. Not 100% sure exactly what's going on there, but it's something that can be easily fixed, an should be if VMo wants to gain more customers.

Otherwise, you end up with another CricKet...geez their MBB sucks.

Irun Man
Premium Member
join:2002-10-18
Millsboro, DE

Irun Man

Premium Member

Unlimited...

...as in unlimited frustration.

At the bare minimum, web browsing and basic e-mail should work without a hiccup.

I suspect either crippled devices OR traffic shaping; it's believed ALL VM Broadband2go traffic is being routed through a single server IP in Walnut Creek, CA.

mike2008
@leapwireless.net

mike2008

Anon

Speeds Throttled

I have both a Data Jack MIFI and just got a Virgin Mobile unlimited plan.

Data Jack hits 1.0mpbs on a speed test while Virgin Mobile hits 600kpbs. What a crock of crap!!! I went to Virgin mobile to delete my cricket air card and now its the same dam speed.
Jet101
Jet101
Premium Member
join:2009-10-01
Pflugerville, TX

Jet101

Premium Member

I would...but

IF Virgin Mobile had an Android phone in the US, and IF they can get their act together on data performance, I would get 4 phones from them on the $25.00 monthly plan with unlimited data and 300 minutes of voice time. I'd ditch my Sprint family plan and have everyone sign up for their own accounts. With an Android phone, Sipdroid could supply the voice minutes, but it's dependent on the network (not taking Wi-Fi into account).

LeftTMobile
@209.236.250.x

LeftTMobile

Anon

Poor Virgin Performance

I left T-Mobile after they failed to deploy HSPA+. T-Mobile's 3G network was rock solid with speeds about double I am seeing with Virgin. Unlike Virgin, T-Mobile loaded all web pages without incident. Unlike Virgin, T-Mobile RARELY disconnected me, but Virgin drops all throughout the day. I am finding the problems mentioned in this article as well. At night it is IMPOSSIBLE to use Yahoo email as it just times out over and over again.
Chubbysumo
join:2009-12-01
Duluth, MN
Ubee E31U2V1
(Software) pfSense
Netgear WNR3500L

Chubbysumo

Member

Re: Poor Virgin Performance

ummmm, I hope you know this, but you are comparing apples to oranges there. Tmobile uses GSM, or basically the same band type as AT&T. Virgin mobile is run on an EVDO, or in other words, A TOTALLY DIFFERENT CONNECTION METHOD, AND A TOTALLY DIFFERENT COMPANY. T-Mobile owns their own towers, hence why the good service. Virgin mobile RENTS their spectrum, and uses Sprints towers. Its obvious that sprint would not cannibalize its own prepaid by giving a competitor a speed advantage on their own network. Im sure sprint is just giving virgin mobile's broadband a lower QoS than their own. This is how wireless company's would want it to work, so that you have to pay more to get the better service.
fiberguy2
My views are my own.
Premium Member
join:2005-05-20

fiberguy2

Premium Member

Re: Poor Virgin Performance

Dude.. Sprint OWNS Virgin Mobile.

Re-read your own post and see how many inaccuracies you can spot.
elray
join:2000-12-16
Santa Monica, CA

elray

Member

So, How's That Unlimited Working for Ya?

Dialup speeds, you say?

Sorry, guys, but while Virgin, et al, may be able to sell us cheaper wireless "broadband", it isn't going to perform well if its all-you-can-eat for $40. Raging against the corporate machine won't change the basic laws of RF or the economics of the existing tower network.

Virgin did a great, disruptive thing offering a prepaid plan, so there is no bill shock, no exponential overage charge. But they were wrong to think they could promote all-you-can-eat on cellular wireless without inviting disaster, though even I didn't expect it to manifest for at least a month.

Hopefully, after they cancel the plan, they'll re-introduce a LIMITED plan that still kicks butt on the competition. Maybe $30/month for 10GB at speed, then throttled to 128kbps - something akin to TMobile, but with a lower starting price.
iansltx
join:2007-02-19
Austin, TX

iansltx

Member

Re: So, How's That Unlimited Working for Ya?

My crock-of-crap alert just went off.

T-Mobile and Sprint are both trying to se unlimited as a competitive advantage versus Verizon and AT&T. Both are hitting the $40 price point for mobile broadband over 3G, though Sprint does $50 with Rover on 4G.

The fact is that, if Virgin Mobile adds some capacity to their system, they'll be just fine.
patcat88
join:2002-04-05
Jamaica, NY

patcat88

Member

Sandvine

I bet there is a Sandvine on Virgin Mobile's VLAN
iansltx
join:2007-02-19
Austin, TX

iansltx

Member

VMo says they're adding capacity

Just got a Twitter DM saying they've quadrupled capacity overnight. Anyone see a difference in speeds versus yesterday.

Seems like they're trying to fix the problem...

dayjob
@209.236.250.x

dayjob

Anon

Re: VMo says they're adding capacity

working great this morning. the way it should have all along. hope it lasts.
ncbill
Premium Member
join:2007-01-23
Winston Salem, NC

ncbill

Premium Member

Re: VMo says they're adding capacity

It is much improved today, however I wouldn't recommend it for primary internet just yet.

My 768kBps DSL is currently faster and more reliable.
MRCUR
join:2007-03-09
Lancaster, PA

MRCUR

Member

No go for me either...

I've had one of Virgin Mobile's Broadband2Go USB cards for about a year now. I've only ever used it once at home, and that was just to try it out. I did lend it to a friend who went on a cross-country roadtrip and he said it worked out very well for the most part.

I'm now in college near Baltimore, and I brought the USB stick with me incase we lost Internet or if the speeds sucked here (which they do at times, damn kids downloading crap). I plugged it in the other day and couldn't even get one bar of signal. My BlackBerry (running on AT&T) consistently has five bars and flawless performance anywhere and everywhere on campus.

I didn't get a chance to try out speeds because of the absolutely horrendous service, so I might be looking into another prepaid mobile broadband service to replace VMobile. T-Mobile has HSPA+ here, so that might be something to look at...
chgo_man99
join:2010-01-01
Sunnyvale, CA

chgo_man99

Member

You can always order postpaid without contract

Zoom offers cheap USB 3G sticks under $100 bucks which can be activated on ATT.

Its $20 more per month and better than VM and faster. Don't believe all bad reputation rap, the service is lot better than before.

If you're in lucky market, it makes more sense to go with 3G/4G combo or HSPA+

•••

vmconartist
@verizon.net

vmconartist

Anon

virgin mobil s?cks

I have there phone and they are dying to get me to use the service ,virgin mobil is full of it and nothing more than scam for cash operation.
brianiscool
join:2000-08-16
Tampa, FL

brianiscool

Member

WhooHoo!

Wireless dial up for your family! Ditch the landlines.

roflscopter
@wcnet.org

roflscopter

Anon

works great for me

looks like another case of the internet hates everything :]

•••
Delta55
join:2007-11-18
Jacksonville, IL

Delta55

Member

Should read 'HAD' huge issues.

It was a server capacity issue.

The problem has been addressed and resolved.

I'm a new VM customer too who's struggled with connectivity problems for the past 72 hours. It sucked and I was fully ready to return the hardware and eat the $40 as a lessoned learned.

But VM responded to the demand and took care of the capacity problem. It's fixed and the service is great. Fast downloads and great browsing. Frankly I could care less about the VM haters. Go ahead and pay $80 for the same service on some other provider. It's your money and I'm sure that other company is thrilled to have you as a customer.

chopper
@rr.com

chopper

Anon

Re: Should read 'HAD' huge issues.

Delta, I just got onboard with this yesterday here in Orlando. The issues are not fixed yet as best I can tell. I'm getting about 1/5th the speeds using the MiFi I get with AT&T's iPad service. 200 to 300 kbps. Granted, I've only tested it in two different locations over less than an 24 hour period, but as of 10 AM Sept 3 the speed is still less than acceptable. But I'm not a hater. I like the idea here and am hoping they are successful as this will probably fuel a wireless access price war we can all benefit from.
smith_jr3
join:2008-06-28
Frederick, MD

smith_jr3

Member

"unlimited turned broadband2go to crap

I have had virgin broadband to go off and on for 6 months. Used it all over the USA. It has worked well, (better than most hotel wifi) Since the Unlimited blitz.... The ping time, latency has gone from acceptable to poor. Now the majority pages time out, (like being on satellite internet) pingtest.net gives a F grade and shows my gateway to be someplace in southern CA no matter where in the country I am. If this doesn't get fixed soon I will sell the u760...
Honestly I would rather go back to the limited plans and have the data work rather than this mess....

chopper
@rr.com

chopper

Anon

Virgin MiFi

After seeing Pogue's column yesterday I bought a Virgin Mobile MiFi.Why? No contract and the $40 unlimited bandwidth using Sprint's 3G network. I have an iPhone and iPad, both grandfathered in under the $30 per month unlimited AT&T plan. If this thing works out I can dump my iPad plan (albeit permanently giving up my option for the AT&T unlimited plan) and go to the cheaper $15/month plan for the iPhone. Although this only saves me a couple of bucks a month, it gives me the option of using my laptop or any other device with the MiFi.
So far the story is not too encouraging. It was very difficult to get the MiFi set up. And once it was set up it kept disconnecting and requiring me to go back to the set up wizard to re enable the device on my account. The set up wizard told me to call Virgin tech support, but that just resulted in a bunch of hang-ups from "Alex", Virgin Mobile's automated response agent (perhaps an inbred relative of Sprint's Clair?) and then finally getting put on hold for over 30 minutes before I hung up (Alex said they were "very busy" today).
This morning I tried again and was able to get the device successfully connected (and it seems to be staying connected). I ran a bunch of speed tests (Speedtest.net) using my iPad's 3G connection vs the connection via the MiFi. Using 10 runs each I was getting just under 1Mbps downloads and 0.3Mbps uploads on the iPad 3G and 200Kbps downloads and 90Kbps uploads with the MiFi. (Some of the iPad 3G speeds were as high as 1.5 Mbps downloads).
So there is a significant lack of performance in the Virgin MiFi (I think the technical term is "stinks on ice". And its connection reliability is yet to be seen based on my initial set up experience.
That being said, I'm going to keep with it for a while for a couple of reasons. Virgin may just be having some start up problems with this service. They are probably getting hammered once the word of this product got out. The other thing is that 3G service is really just a lifeline for me, not my primary means of connection. So while I'd love to see the Virgin speeds match what I'm getting from AT&T, it may not really matter in the long run. I'm still pretty pissed that AT&T changed their service plans right after I got the iPad 3G and that I'd have to jailbreak my iPhone to make it a no charge extra hotspot.
So don't write the MiFi off yet. It may still suffice for those who just need to check email without having to find a hotspot while on the road. Perhaps their speeds will increase some, although I would imagine demand will cause exactly the reverse.

DeeC
Premium Member
join:2000-09-01
the world

DeeC

Premium Member

Re: Virgin MiFi

I did the same. I bought one because of the "no contract" and for use as a backup to my cable.

Yes, it was a pain to setup ...but I was able to do it myself. The wizard is no fun, but the main problem I was having was that when the Mifi went to reset after entering all the info, my laptop would automatically connect back to my wireless cable service. I had to disable that temporarily untilt he Mifi successfully reset and was running. After those hiccups, I could jump back and forth to either service without a problem.

The speed, right now, sucks! I had better speed with my Sprint phone nearly 2 yrs ago. They have to fix that, and I"m hoping they will.

I will be keeping it...since again, like you, it is not my primary internet connection, but merely a backup.

Let's hope they improve the speeds
frankdsl124c
join:2008-03-13
Brooklyn, NY

frankdsl124c

Member

does it work with win ce?

I bought a $100.00 netbook off the internet. it runs windows ce otherwise it runs like any other computer--works on the internet when plugged into an ethernet connection. My Question--is there anyway this VM service can run on this computer--it does have a usb connection?

anonymous124
@ritternet.com

anonymous124

Anon

Re: does it work with win ce?

Don't know if the USB version would work, as WinCE isn't listed as one of the compatible OSes.

However, it it has wireless b/g, it should be able to connect to the (more expensive) Mobile Hotspot.
frankdsl124c
join:2008-03-13
Brooklyn, NY

frankdsl124c

Member

Re: does it work with win ce?

WinCE is not listed with Verizon either but this computer does work when the Verizon ethernet cable is plugged in. There must be thousands of these cheap netbooks out there. If anyone reading this has one and has a VM modem, please plug it in and let me know if it works. Ty!

StefanO
@rr.com

StefanO

Anon

Problems

And now the entire network has crashed for Virgin Mobile. All of the United States and Most of Europe are down. No text, no SMS, no web service.

And now lets hear from the people on this forum that keep defending Virgin Mobile.

You know I could provide you with the same level of phone service that Virgin Mobile does. Send me your money each month and I'll give you the same thing that they give you......NOTHING....SERVICE OUTAGE....CRASHED.......What a joke.

compuguybna
join:2009-06-17
Nashville, TN

compuguybna

Member

Re: Problems

I been connected most of the day... What's the issue?
said by StefanO :

And now the entire network has crashed for Virgin Mobile. All of the United States and Most of Europe are down. No text, no SMS, no web service.

And now lets hear from the people on this forum that keep defending Virgin Mobile.

You know I could provide you with the same level of phone service that Virgin Mobile does. Send me your money each month and I'll give you the same thing that they give you......NOTHING....SERVICE OUTAGE....CRASHED.......What a joke.
wirelessdog
join:2008-07-15
Queen Anne, MD

wirelessdog

Member

Re: Problems

I'd give them a couple months to work out the quirks. They probably way underestimated how many people would sign up for this plan and weren't prepared.

yodude
@209.236.250.x

yodude

Anon

mifi

Been connected all day with no problems, decent speed.
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