Canadians have been slow to adopt Internet telephony but a sea change is coming

Mark Evans - Financial Post
Thursday, June 24, 2004

According to a recent poll by Ipsos-Reid, Canadians have been slow to embrace Internet telephony and there appears to be little demand for the service among consumers.

However, this has not stopped an increasing number of companies from jumping into the market. The playing field now includes Primus Telecommunications Canada Inc., Comwave Telecom Inc., Vonage Holdings Corp., Nicer Technologies Inc. and BabyTel. Telus Corp., AOL Canada Inc., Saskatchewan Telecommunications Holding Corp. and Yak Communications Inc. plan to launch services later this year.

Jon Arnold, an analyst with Frost & Sullivan, said the Canadian Internet telephony market will be slower to develop than in the United States because telephony service in Canada is high-quality and relatively inexpensive.

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